Before Thanksgiving we took my husbands Chevy caprice to have a exhaust leak and tune up done and I think something else was fixed I just dont remember. They had his car a full week. When he picked the car up Charlie told my husband he noticed another leak in the exhaust (manifold) that pissed us off because he could've called when he noticed it so that we could've decided to have it repaired as he was repairing the other leak But waited until we came to get the car. I feel Like he didn't say anything because this was already a costly repair and maybe he didn't wanna risk not making money on any repair. I could be wrong but it just doesn't make sense why he didnt alert us to this at the time of initial repair. the next day my husband said now his car is stalling but starts back up. That's strange because it wasn't doing that prior to being repaired. I thought maybe the other leak in the exhaust may be the culprit. We had to wait a bit to do anymore repairs because my car needed to be looked at to. So I took my car to Charlies because my engine was vibrating and there was a weird noise and some hesitation when accelerating. He had my car for a week. He told me all of my motor mounts were broken except the right one (that one was just replaced a few months prior). I told him these motor mounts have been a nightmare as this was like the 4th set in 2 years. He told me that he advises genuine Toyota mounts so I agree. I come to get my car and I pay for the service Charlie comes in and tells me that the weird noise is gone and that Toyota engines vibrate he also said he noticed that my timing chain is going bad and that he doesn't know if it would be worth it to me to fix. I was pissed because again he could've called and said this as he was doing repairs already but again I suspect he didnt say that purposely in case fixing the timing chain wasn't worth it to me and I decided not to do the other repairs. Upon starting my car up it's now vibrating worse then when I brought it in. the dash board is basically jumping and the side mirrors are vibrating. I drove home because I was so ANGRY and btw the noise he said was gone wasnt and it's worse. When I got home I discovered one of my hub caps was missing and I looked under the hood and all of a sudden the hood wouldn't stay up on its own, it did before taking it to Charlie's and I looked at the receipt and it says nothing that the mounts are TOYOTA MOUNTS so I have no clue if they really are. After Thanksgiving I took it back up to Charlie's because I spent a lot of money for repairs to get my car back in worse shape. He said he'd check it out. He had my car for another week and I had to continually call to find out what was going on because they werent. Finally I couldn't wait any longer and had to go get my car because I had a medical reason I needed my car to be able to get to. When I got my car he said something about the air conditioner and I think he said he charged it which I appreciate. He told me to bring it back when I could. Now last Thursday my husband dropped his car off before they opened to find out why his car keeps stalling and to get the other exhaust leak repaired and to get new springs put in the front and back of the car. I called them once they opened to tell Charlie what was going on and I needed to see how much it would be to put the springs on and do the exhaust repair. He said he'd check it out and give me a call back. Thursday & Friday comes and goes no call, Saturday and Sunday they are closed. Monday afternoon I call and Charlie said hes still working on it and that he only has one half of the cost to install new springs and he would call me in a few hours. Tuesday he calls and says he can't get the car to stall probably because it's so cold outside and the car needs to be hot but he "FEELS" like it's the distributor. And he gave me the cost of all repairs. I called my husband and we agreed we weren't gonna shell out money based on a "FEELING".but agreed to have exhaust, and springs replaced. Thursday car is ready and we pick up. husband comes home hot mad because now all of a sudden he opens his door and hear ticking and the hazzard light are going off. he goes back in and Charlie said it's something to do with the alarm. He said nothing about it initially. Shady!!! We disconnected the battery and then I discovered the culprit of the stalling issue and totally amazed Charlie didn't see it being it was so obvious. We had the hose taped up and they had to of undone it exposing a hole during the tune up because that's when the stalling issue happened but Charlie said NOTHING about it then or now. That hose has been a problem for sometime as we've tried having it repaired but told they can't get the part from several mechanics (not Charlies). Now we Can't get the hazzard lights off. This place is just unprofessional and Id like to just get my money back being my car is WORSE and more seems to come back wrong on my husbands after repair. read more

First off let me start this review with stating that i am a Master-Certfied Ford Motor Co. General Manager (which took me 6 yrs to obtain, like going back to college- to get your Doctrine, only FoMoCo's Version), therefore i am THE MOST VERSED when it comes to Sales, Service, Fix-Ops, and anything related to ANYTHING IN A CAR RELATED BUSINESS: With that being said, I also own 2 Mustangs 1) 2014 SHELBY GT500 2) Recently Totaled "not my fault" 2016 SHELBY GT350, I Daily Drive a Lincoln due to their Underestimated Reliability, Durability, and untouched Luxury in the Luxury Car Segment (Everyones first thought is always Benz, Lexus, BMW, etc.) Fast Forward: Yesterday on a rainy, cold, damp, freezing December Day, I happened to "break down" so-to-speak helping a friend literally right next-door to Charlies' Property/Facility (Which is State-Of-The-Art and Immaculate, i might add), i challenge you to step foot in there even if it's just to admire the premises, froma high-end brand-new Lexus, A BRAND NEW F150, to a one-of-a-kind GORGEOUS SALEEN MUSTANG (all individually numbered and highly sought after and collectible), and a hoopty old Toyota, HE HAD IT ALL! I was than greeted by a very well-mannered gentleman by the name of Michael (which come to find out is Charlie's Dad), WHAT A GENTLEMAN IN ALL TRUE FORMS! Within 5 mins- i felt so comfortable as in i knew him for 15 years! NOw again keep in mind my Position, my Decorated Career with Ford, and the Opening of my own privately owned High-End Auto Firm across (diaganally Gulf-To-Bay being built and remodeled at 1616 Gulf-To-Bay), All i needed was a simple jump bc my Lincoln Battery had dead as well as the Overheating and spewing of anti-freze everywhere can be catastrophic for a Vehicle no matter how old, new, make, or model, so Instead of bringing my car to FORD (nobody else EVER touches' my car other than my guys at Ford due to my 75,000 share invested interest and countless years of Continued Success, guess what i did?) Instead of tipping the man with a firm well-deserved handshake and a man to man old-fashioned handshake- I SET AND BOOKED THE APPT FOR CHARLIE'S TO COMPLETE THE MINOR REPAIR!!!! Moral of the story is, with Running a Franchise #1 in the world Ford Motor Co. Dealership(s), ever since i started as a Salesman fresh out of High School til' this day- Service Dept. is never something that can be 'perfected' it's decades old and known in the Business. Sales? Yes, can be perfect. Service? NO. In closing, CHARLIE HAS PERFECTED THE ART, DECOR, EQUIPMENT, ENVIORMENT, KNOWLEDGE, COURTESY, PROFESSIONALISM, AND RESPECT that i know FoMoCo has paid BILLIONS OF DOLLARS to get even near the Formula Charlie, his Dad Mike, and Crew have done in perfecting the art in what's SO IMPORTANT= Service, and Mechanics! I NEVER EVER EVER leave Reviews, or write about a Company bc of Carrying the title of GM and now Founding/Owner of my own place- I had to take the 1 hr (multi-tasking) on my only few HOURS i have off every week to stop ALL MY PLANS, drop everything i was doing to Write This for Mike, Charlie, and Charlie's Car Care as a WHOLE. I will see you guys Tuesday Morning! Needless to say, i will be updating this- post/after the repair and if THEY MAKE it affordable, prompt, and permanent, they will get every-ounce of business from me and my 1,000's of Clients from everywhere. Respecfully yours, Mr. Andrew E. Hughes Ford Motor Company General Manager, FMC Platinum Auto Firm President/Founder 718-866-3033 727-277-8595 read more

I had an ongoing issue with my tachometer, fuel quantity gauge and water temperature gauges not working. I just lived with it for a couple of years. A few days ago the linkage controlling the shifting of the transmission had a bushing wear out and it became disconnected. I had to take the car in to get the linkage fixed as the car is undriveable without it. I asked Charlie to go ahead and look at the instrument cluster too while the car was there. He ended up removing the iinstrument cluster from the dashboard and sending it to a company in Oldsmar that rebuilds these things. I had no idea there were companies around here that did that. My car was in his shop for about 24 hours. He fixed my shifting problem and with the instruments working it seems like a new car! Price was reasonable but the quality of workmanship and the knowledge and experience that Charlie has, stands out in these sometimes difficult to trust businesses. Charlies Car Care is currently the only automotive repair facility, where I live, that I would personally feel comfortable sending a friend to. Thank you Charlie and wife (don't know her name, sorry) and everyone for creating a business I can count on to do the right thing! Bill Norris Clearwater, FL 33764 read more

Excellent service with friendly smiles in a comfortable environment. It has taken years for me to finally go to an independent mechanic shop vs the dealership because of all my horrible experiences in the past. My repair was small but Charlie provided direction when his after market parts folks did not offer my part. I had to replace the passenger side mirror on my Lexus ES350. The dealership quoted minimally $800 to do the job. $800?!?! They said an OEM mirror costed $400. Nope, nope and more nope. I ordered the part myself for $99 and scheduled an appointment (please note that it was an aftermarket part that had 10 pins vs 12 on the Lexus part but it works just fine). I arrived 20 minutes early but Charlie worked on my car immediately and finished quickly. I highly recommend them for repairs. They didn't make me feel like I wasn't knowledgeable or being taken advantage of. Thank you, Charlie, for all your hard work and efforts! read more

I needed two new front tires and had been told by my car dealership I needed an alignment. The alignment at the car dealer was going to be $150. I checked around several places and found the tires would be about the same at Charlie's but the alignment would be $85. I made an appointment to have Charlie replace the tires and do the alignment. I arrived to my appointed time. My car was taken right in. It was fixed within the time I was told but the best part was when I went to pay. I noticed I had not been charged for the alignment. When I asked about it Charlie said I didn't need one. When they got it up and checked it out everything was straight. I definitely won't be going back to the dealership again. I highly recommend Charlie's Car Care! Janice Blaine Clearwater read more

I was in Tampa last week on business for the first time and my son drove over from Boca Raton to stay with me for the night. Neither of us had ever been in Tampa or knew anything about where to go for auto care. When his car broke down, we found Charlie's Car Care through an internet search and were extremely grateful that the owners answered the phone and said they would try to squeeze us in as soon as we could hobble into their shop. Charile took it for a quick drive right when we got there, had it diagnosed within minutes and said he'd try to get it fixed that day. By 8pm our car was ready and the price was very reasonable. It was truly a pleasure working with Charlie's Car Care! read more

This is the one Auto repair shop that I trust , I live in New Port richey which is about 30 miles from their shop and I will always drive the distance to go there. Charlie and his crew are second to none . I can't begin to tell you the stories I have from taking my vehicles somewhere else. The folks at Charlies car care are kind , courteous, and very knowledgeable. They will go above and beyond to help someone if they don't have a ride home , or explaining the problems with the vehicle. Just a great place to visit and a very very trust worthy bunch. Would highly recommend Charlies to anyone needing car or truck repair. read more

Y'all! If you have any car problems, and I mean at all, please do yourself a favor and come here! Charlie and his associates keep you updated at all times on how your car is doing and what issues are wrong with it! They are incredibly friendly and don't try to rip you off with prices! They also inform you of how much it will cost before you even come to pick it up, so you can prepare! This is by far the best experience I've had with any Car Shop, and I would recommend this place to any of my friends or family! :) thanks guys! read more

Another car care company told me that I had a transmission fluid leak so I brought my vehicle to Charlie's and they were able to determine quickly that it was an oil leak. They knew exactly what parts they needed to order and was able to fix it quickly. They even transported me to and from my home because they, understandably, needed it all day to get the job done. I really appreciated the extra effort. I'm very happy with their knowledge and customer service and the price was very fair, which is hard to find these days. read more

I have been taking my 2005 Highlander to Charlie's for a little over a year now and could not be more pleased. After moving to Clearwater a few years ago, I tried 3 different mechanics and thought I'd never find another auto mechanic like the one I had at home. I finally hit the jackpot when I took it to Charlie. Great diagnostics, knowledgeable, honest, friendly, family service. I won't take my car anywhere else! I recommend Charlie's to everyone I know. read more

Charlies exceeded my expectations for communication with multiple options for updates along with courtesy call updates. Diagnosed an unapparent issue, while tending to the requested. I am thrilled with how the Liberty is running, and all the repairs look and FEEL solid. I would love to have requested the manufacturer of the replaces parts, however that was my slip. Thank you to all of you at the shop, The BurgendyLiberty read more

Charlie is my go to guy for maintaining my 2007 Jeep Grand Cherokee Laredo. As vehicle age and move well pas the 100,000 miles mark it take more than just scheduled maintenance to keep them running efficiently and safely. Charlie takes the time to truly diagnose issues, he doesn't just throw parts at problems and hope they go away. This saves the customer money and ensures that the fix is truly a fix not a band aid. read more

This is a family owned business that We trust. I have taken my vehicles and my kids vehicles to for years. It's hard to find someone you can trust but Charlie is one of those people. Our truck had a check engine light on they had to order parts but, they kept us informed and updated daily. On a visit before with one of the kids car I appreciated their honesty that the fix was more than the car was worth. read more

Great People to deal with. Very friendly and upbeat. Very passionate about the work that they do. It is very difficult to find an auto care facility that is like this. This is how I see it if you dont like your job or the work that you do, then how is anyone going to trust you with their vehicles. These people clearly love what they do!! Keep up the great work. See you soon read more

Been going to Charlie's Car Care for many years now! They are great company and I wouldn't trust going to someone else! Especially as a woman, I have never felt intimidated or talked down to! They are very fair, knowledgeable, friendly and never try to push unnecessary services. When you decide to go there, you won't go anywhere else! read more

I have been Charlie's customer since the 1990's. The absolute best service and fair pricing that I have ever seen. When you need help Charlie is the go to guy. I can't begin to describe how many times I have been in a pickle and Charlie has taken care of me. Now both my husband and I have our vehicles serviced by Charlie's team! read more

I have had nothing but wonderful service and experience from Charlie's. They are very knowledgeable and trustworthy. I highly recommend them. This is a family run business and I feel as thought they really care about their customers. I have always reviewed fair prices and timely service. Highly recommend using them! read more

Charlie and his guys are great at what they do. I brought in my 2002 Saturn lw200 that was misfiring and stalling . I Left the car with them came back after two hours they had that thing running perfect . They don't bullshit around , they do proper diagnostic and give you a fair price . Good job boys . read more

I don't know what I would do without Charlie's Car Care! I moved from IL nearly 2 years ago with my dented, rusting 2005 Mazda and Charlie has provided excellent, honest service keeping my engine running! I trust him totally with my car and I know you can also! Please give Charlie's Car Care a try! read more