Wow, these guys are incredible. I bought a used car 8 months ago and since early April I have had it in an out of the shop. My local guy, who I have used for years, gave up on it after 4 attempts and off to Charlie's Auto Service I went, even though it is 35 minutes from my home in Woodstown. All I can say is these guys DON'T quit. I was considering trading the car in because it was so unreliable. Thanks to Charlie's Auto Service I am confidently back on the road and loving my car again. They put forth extra effort to find a solution. I have never been so happy about getting a car repaired. Thanks a million.. read more

I was told by Gormleys Auto to take my vehicle here for some minor issues Out of the three issues I was having they only fixed one and created 3 issues that I was not having before I went to them The owner Charlie is a condescending game playing liar always saying what his son is going to fix and clearly the son has not been properly trained at all he couldn't even fix a faulty key fob or think to just order a new one after 4 tries to fix it. By the way the key fob still doesn't work the check engine light is still on as well as other indicators that they caused. I had a 2013 with 159000 miles on it I had a mechanic tell me the truck was in good condition. After taking it to Charlie's I had to pay it off and get rid of it they messed my truck up and kept acting like they were fixing it but in reality they were causing more issues this is a horrible auto shop and if you want stress and headaches along with empty promises lies and unskilled mechanics breaking things that were not broken and unable to fix the issues this is the best place for you!!! oh I almost forgot and charging fees for their disgusting horrible service! read more

No se hizo responsable de una instalación q hizo de un Valero....como casi la mayoría de los mecánicos....quería cobrar otra vez q porq el no era responsable...desde el principio les dije q el caliper rosaba el disco y no les importo.... read more

Had a great experience! Called over for an alignment and diagnostics. Scheduled my car drop off and was able to get it back next day by 4! Charlie was accommodating and gave me a full report to know what was needed. Also he fixed an ongoing issue with my car vibrating that has been going on for years and my prior mechanic couldn't figure out. Thanks Charlie! read more

I ran over something in the construction area on 295. Scared me senseless. I googled the closest auto service and Charlie's cane up. It is early in the morning and they were open. I expected the worst case scenario on damage under my car. The team there are so friendly and professional, they treated me like family. After their inspection, I was told everything looked good, not even a scratch or dent .. my fears were resolved and they didn't even charge me their regular fee. They are honest and reliable. I live about 27 miles away, and i will now travel to their location for all my vehicles repairs. Excellent service station read more

They were convenient because I could walk to and from their shop when I needed work and they were AAA approved. But I came to learn quickly that they upsell and overcharge for labor and parts. Two years ago my alternator went. They also told me I needed a Fuel Pump Module Assembly to fix a gas leak. They also found an oil leak -- which they found a year before and supposedly fixed. Every time I go in, there's more work needed than the reason I took it in. They brag that they charge more because they do quality work. But an alternator repair that's $200 more than what AAA estimates? Also, when they made the repairs to the alternator and fuel pump assembly, my gas gauge is off and the CD to my factory model stereo no longer works. Three years ago, they had to repair the regulator on the driver's side car door window. Took them three attempts to get it right. That regulator went on me yesterday...virtually new. I took it back to my old mechanic, whose work I've never had to question. They're not worth the prices they charge, and they'll find two-three other things wrong with your car. read more

Wow, i could not say enough about the excellent service i received when I needed a tire replaced on my Porsche Taycan. Not only did they source the tire quickly, but kept me informed about timing. I called from the highway 35 miles away and was immediately helped by Kyle who put me on hold to confirm they could get the tire. When I arrived with the tow truck it was great to be warmly welcomed. I knew immediately my car was in very good hands. If I could give more stars, I would. HIGHLY recommend Charlie's for your auto service needs. Great staff, excellent service, and solid value!!!! read more

Friendly honest and great work. Give Charlie's a try you won't be disappointed. Had major work done on my charger. Glad I found Charlie's.

This is an awesome establishment from the owner to the employees. My car broke down on the way home from the Philly airport 35 miles from where I live. The tow truck driver from my roadside assistance dropped me off at a different auto repair place that was not opened and left my car there. The next day I called Charlie's and asked him if it l be possible for him to get my car running. He walked around the corner to the place that my car was at And brought a jump. Box drove my car back to the shop and repaired it before the end of the day.. it is very rare to find that kind of service these days. They were so kind and friendly. I would highly recommend them anytime. The price was very fair! Thank you again! read more

Charlie's Auto service and team, get's 10 stars from me every time. Excellent service. Wonderful friendly people. Thank you not only for 100% reliable service, but also for the awesome notebook and pen. Use them practically every day. And a belated thank you for my Christmas card and gift card. read more

My check engine light was on, I took my truck to Charlie's, they diagnosed the problem(needed a tune-up) now the 2001 Dodge pickup truck is running perfectly. Best it has in years. The staff was all polite and helpful. I was very satisfied. It was my first time there, and I will be going back. Rob H. read more

Our Monday morning started off bad, my husbands truck broke down on his way into work. We had no choice but to have it towed, and living in town and hearing so many great reviews we decided to have it towed to Charlie's. Never again...... the price quoted was outrageous, and we were required to pay for a diagnostic check ($130) even though we declined services. Extremely poor taste, especially considering this was not discussed prior to looking at the vehicle. Had we of known there would be an initial $130 cost, we wouldn't have had them look into the problem. We felt completely robbed after trying to give a local mechanic some business. I'd like an explanation as to why you think this is okay to charge people without first notifying the customer. I will definitely be spreading the word to others who have a tight budget as well. read more

These guys are liars and crooks not to mention rude! Stay away or be ripped off!!! They start off by charging you $100 right off the bat for diagnosing the problem. And $100 each time even when they make a mistake and have to reassess. They don't call you to tell you what's wrong and how much it'll cost to fix. They just start doing stuff. I made an appointment to have my brakes done. I had waited three days and heard nothing before calling. They said we're still looking for a part. I went to the local auto parts store, bought the part, brought it in and waited another day still no call. They said Oh the part was bad you'll have to send it back and get another one. So I did same day. Was there first thing in the morning. Then they called and said it wasn't a bad part it was something else. I went out and bought other parts. (Apparently they can't order parts unless it's on rock auto discount parts site) then they said oh, there's a brake line that needs to be replaced and we have to charge you 4 more hours of labor to bend and flare a line. Then they say that wasn't the problem. You need a special pump. I go get a pump. $1,000 later (not including the parts I bought) my car is done. Parts weren't even necessary. They misdiagnosed three times. And btw they never even replaced the brakes. They never even put new brakes on the car!!! read more

Read this review and ignore anything you are seeing that relates to bad service from Charlie's. Heading down to vacation with my 88 year old mom in the car, our car broke down in Runnemeade NJ. I rolled the dice by using a local mechanic instead of a national brand but boy oh boy did we get lucky. Kyle and his counter-mate greeted me enthusiastically and in spite of the fact this shopped was packed with cars, I never felt rushed or stupid about not knowing exactly what was wrong with my car. I described the problem to Kyle and he hopped right into action. Not only did my car get diagnosed properly (YES, there was a diagnostic fee -- as I would expect there to be) but it was repaired quickly and at a fair price. Charlie, the name sake of the establishment shared a great story of a family trip he took with his crew and having had a similar experience to me, found himself on the business side of wrench himself -- almost stranded. The entire team couldn't have been nicer to both me and my mom. Fortunately, our car does not break down often BUT if it did and I lived close to Charlie's I would not hesitate to use them for everything from major repairs to oil changes. You know what make America great? Small business that understands the needs of the customer -- and THAT is exactly what Charlie's Complete Auto Service is all about. Thanks Kyle, Charlie and the entire team at Charlie's. ~Doug Sandler read more

Charlie to the rescue! I was coming down the Turnpike on a Sunday night, on my way to Assateague from Boston, when my alternator died, taking the battery with it. Long story short, the AAA tow dropped the car at Charlie's mid Monday morning, and despite having no appointment, by mid-afternoon I was on my way again. They even shuttled me to/from the nearby hotel I spent the night at! Great people, great service, even a great dog on-site - really couldn't ask for more. My only regret is that I don't live close enough to make them my main mechanic! read more

My daughters car had a problem with one of the lights were out. They had to diagnose the problem which was a faulty ground wire fixed it and checked the codes for the abs light that was on. Very nice people and would recommend if you want your car fixed the correct way. read more

Charlie (the owner) was incredibly kind, personable, professional, and helpful when my 2004 Jeep Liberty died on the New Jersey Turnpike (don't we all die a little bit on the New Jersey Turnpike?) while traveling from DC to NYC. He quickly identified the problem (the serpentine belt had come off and the engine overheated), make his recommendations to us, then drove us himself to the Enterprise car rental down the street so we could complete our journey. He gave me his personal cell phone number, so I could call him on Sunday after hours. Charlie made the process of my beloved Jeep's death as painless and cost-efficient as possible. This guy isn't trying to scam you; rather, he's trying to be the best damn mechanic on the East Coast. Three cheers to Charlie and his team! read more

honestly the worst customer service! employees take years over simple oil changes ! i got a nee car and was sent by my dealer to get a alignment and a new axil! they never called the dealer to get info or payment and had me sitting their for 1 hr 30mins. This was ridiculous so i took my car and left. Not a place to go for anything. stick with midas read more

I brought my truck in to replace a serpentine belt, then was told I needed a water pump, then was told the head gasket was blown!! When the truck was towed there it had no engine light on and was running fine, just needed the belt! Why would they put a water pump in if they knew the head gasket was blown on an older truck with a lot of miles?? I paid almost $600.00 and left with my truck sounding like shit and backfiring. The mechanic that worked on my truck did not know what he was doing and I know they blew the head gasket!! Don't bring your vehicle to this place....they are rip offs!! I will tell everyone I know not to go there, and will be getting my money back!!! read more

Gave these scammers $1500 a month ago to fix everything I need with my car a month later they charge me $500 for a fuel sensor that's only $200 now a week later half the lights on my dash are on these people will take advantage of you. read more

I can say something isn't eighth about that shop because I took my car to them and the more I kept taking it to them they kept fucking it up. And I'm so tired of spending money. Like I'm gonna get to the bottle of it read more

Charlie's Complete Auto Service - They fixed this yeah yeah well they forgot anything someone buys come with a serial number and I will be looking for that serial - Auto Repair Near Me - Runnemede, New Jersey

This was my first time using Charlie's Auto Repair and when I called to set up an appointment for my vehicle, I got the feeling I was talking to a friend who was giving me "friend pricing." After the repair, Charlie and his staff really are all like my good friends and I will be a repeat customer! I appreciated their quick, expert repairs to my vehicle! Thanks Charlie and Fallon! read more

Charlie is a true professional and it was a pleasure dealing with him. I was looking to sell my old Toyota Camry and the entire transaction was a smooth one to say the least. There were aspects of the sale transaction that I was unaware of and Charlie was patient in helping understand the finer nuances thereby helping me stay out of trouble for future sale transactions as well. Would recommend his services for sure!! read more

I brought my car there to get a repair done on exhaust system. I brought my car in at 8am my appointment time. He knew I had to be In work by 12:00, and agreed the car would be finished in time. Whe the car was finished at 12:10 I jumping it and ran home for my work stuff. When I parked in the driveway I quickly looked under car to find a shiny bolt in the stabilizer bar bushing bracket. They had to move the bar to get to exhaust system to make repair. The bolt was not the right size and, when I pulled out of my driveway it flew across the street after hitting the bottom of my car. My neighbor picked it up and said this came out of your car. I called and spoke to Kyle, he said sometimes they fall out after being on lift ( I not stupid Kyle) If I didn't check the work I would be driving around missing a bolt. So. At first he tried to play it off then, he spoke to his mechanic and he told him he had to put a different bolt in. Now. Kyle says the first bolt stripped the threads on the way out but. That's not true. Anyway I brought the car back in and he said he found the bolt that was in there but he didn't and wound up retapping the threads and putting new bolts in. Not sure why he recapped to bolt holes but, maybe there was something I missed. Also they charge an environmental fee. He says it's to pay for waste oil removal. Companies that take waste oil like US Filter don't charge to take waste oil. That's just another bullshit charge to make money. They're the first auto repair shop I ever went to that charged me that fee. I didn't get any fluids changed. read more

AVOID THIS GUY LIKE THE PLAGUE. he works along side/ with the Automaxx used car dealership. And something shady is goibg on between those 2. I bought 2 cars from automaxx each one had bad transmissions,( at different times) they recommend me to their mechanic, charlie's. On each occassion charlie fixed the tranny and yet still had tranny issues. The amount of time he gives u that it will be done has always been atleast a week of underestimate. He falsely miss diagnosed my vehicles on both occassions, when i took it to a friend of my friend to confirm, they disagreed with charlie's diagnosis. Like i said, Charlie 's is a scam, avoid it. read more

On a 12 hour trip with the family. Engine light goes on and engine is skipping! Pull off the highway and stop here at Charlie's Auto Repair and hope they don't take advantage of someone from not around here! Luckily these guys were awesome, took us in right away, did the minimum needed and got us on our way!!! Thank you! read more

Charlie and team were very courteous each and every time I have gone there for both my vehicles. Last time they had my van there for 2 days based on a failed start. During that time they ran diagnostics and simulated every possible thing that would cause the issue. All results came back positive and they did not try to shove unneeded work in front of me or make guesses at the issue. While the issue is still unknown as to why I had a fail start, they were very stellar in the care they provided and the attention to detail. Only thing I think they should do is let the two awesome bull dogs out to play with customers if asked and is ok. read more

For the past 4 months, I've been wracked with anxiety and worry over when will my brakes lock up next...from one red light or stop sign to the next. When I learned that we would be taking our to Charlie's, I immediately felt relief, that my sienna would be in good hands. Relief that I would get an answer. Charlie diagnosed the problem a lot sooner than I expected, and the very next day, earlier than expected, my husband was picking up my van. I can't wait to be able to drive it around, without worry and anxiety, and to finally be able to just drive. I feel like we finally are able to put our trust in a business that knows what they are doing. This was the first time utilizing this business, and I know that it will not be the last, for those big jobs that we can't do ourselves. read more

I needed service done on one of our vehicles and called two local shops from my own home town of Bellmawr to ask if they would match a price from a competitors coupon that was a little too out of the way for me. BOTH shops declined to match! I then called Charlie's - They pleasantly said no problem and that they would be glad to match the price! I prefer to stay local for my repair work and was looking for a repair facility that could handle ALL my families vehicles. I brought the car in and had the work done and could not have been more pleased with the staff and mechanics! I will be bringing all our cars to Charlie's in the future as my go to repair shop. To those other shops that refused oh well, your loss. read more

I've taking my vehicles to Charlie's whenever I've needed something done and I never had a problem but this time Charlie and his team went above and beyond. I was going on vacation for spring break with my family and my car was giving me all kinds of problems 2 days before we were to leave. Charlie wasn't sure they would be able to get it done but they worked overtime to make sure we had it so we could go away.They always do good work and everyone there is really friendly. read more

this place sucks, they don't bother to call you when they say they will, they can't finish on time on time(unless it's time for them to go home) and I just picked up my car and by the sound of it they made it worse then when I took it there. I'm going to have to get my car that was running when I took it there towed somewhere else. read more

dont take your car, truck or any thing here! they will rip you off before they even see your car. they ripped me off , said i needed new sparkplugs. i had gas leaking out of second tank, but they put 3inch rubber hose & a clamp on it and it came off from gas pump pressure. charged me $485.00 for $3.00 of parts. i got it fixed somewhere else for $185.00. no sparkplugs needed. dont buy anything there, just keep on driving . zero stars read more