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    Charlotte Metro Pet Group

    4.7 (12 reviews)
    Open 9:00 am - 5:00 pm

    Services - Charlotte Metro Pet Group

    Dog walking

    Pet sitting

    In-home pet sitting

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    6 months ago

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    3 years ago

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    Lucie M.

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    1 year ago

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    Lucie M.

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    4 years ago

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    Lucie M.

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    3 years ago

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    2 years ago

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    Lucie M.

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    3 years ago

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    Lucie M.

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    5 years ago

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    6 years ago

    Lucie and her team are awesome. Great service and follow through and keeping you updated on your pets. I highly recommend them.

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    5 years ago

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    6 years ago

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    5 years ago

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    Ask the Community - Charlotte Metro Pet Group

    Review Highlights - Charlotte Metro Pet Group

    Lucie is very responsive to emails and the online scheduling is super user friendly.

    Mentioned in 6 reviews

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    A-Z Dogs

    A-Z Dogs

    (2 reviews)

    My puppy was sent to Ruth and her husband, owners of AZ dogs, to work on one behavior, eating…read moresocks/soft cloth objects. I paid for a one week "board and train". My puppy returned back to me dirty, smelly, and incredibly sick. Beginning Friday evening (he was returned back to me that day), he pooped out a sock. He did not eat. Saturday afternoon he pooped out part of a red toy. For the following week, he went on to eliminate another 7 objects (socks and soft toys) that were all ingested while in the care of Ruth. He was admitted overnight to the animal hospital two times in the two weeks since getting back from training and visited the vet two times. While in the animal hospital they found a large soft object that was still stuck in him. This was object 10. I had no idea he had 10 items in his body when he returned back to me that Friday which explained why he stopped eating, drinking, couldn't sleep through the night, and became lethargic (all of which is what led to me seeking medical care). All of the medical expenses totaled $6,000 last month but the worst part was having an extremely sick puppy for 3 weeks straight and Ruth taking no responsibility, stopping all communication, and blocking my puppy's Instagram before she ever even replied to my first email explaining everything that had happened. Thankfully my pup is home and recovering but is down 8 lbs from this whole situation that lasted a month, and awaiting the vet to determine what will be done about the kinks in his intestines from passing so many objects back to back. Not only did Ruth not train my pup but she was negligent in boarding him by not keeping a close eye on him while knowing his history and why he was with her in training. My puppy has been to day care and boarding many times at another reputable dog facility in charlotte and not once has he returned with any foreign items in his body. My puppy attended week long board and train with a reputable trainer in Florida when I first got him to work on different puppy behaviors and basic commands. Again, he never returned home sick or with anything in his body. This has been a disaster.

    We contacted Ruth, as we adopted a puppy shortly before lockdown started due to Covid. We weren't…read moreable to socialize him early, like we wanted to. He became fearful and overly protective. He would bark at any strangers that approached us, even though we knew he is a total sweety. Ruth's approach of positive reinforcement is a game changer and has helped Bodhi gain confidence. We can now have him join us in public places and is very well mannered. He walks so well now I leash. I would highly recommend Ruth to anyone who needs help with training, basic obedience, and walking on leash. She is fantastic and truly understands dogs and their needs.

    Dog Training In Your Home

    Dog Training In Your Home

    (4 reviews)

    Communication and follow through with the company is awful. I called their office six times since…read moreMarch to recover $200 that I overpaid in error for dog training services. I've yet to receive that reimbursement as I'm told by the office manager/admin that the owner - Mark - has to "approve" the check being issued. There is no dispute or discrepancy with my account, I clearly overpaid by 2 $100 payments. I asked numerous times for Mark to call me directly but was told he was too "busy". Mark - I must say that I'm disappointed. I'd been satisfied with the training that was provided to me by your company. The fact that I've been trying to resolve this seemingly easy transaction since March is ridiculous. If you're thinking about using this company, make sure to keep a close eye on the administration of your account. They are quick to call you if you owe them money but if they owe you something - forget it!! So unfortunate.

    HORRIBLE EXPERIENCE!! We do NOT recommend Mark or his company Dog Training in Your Home. They give…read morea great pitch and sucker you in by committing to a tailor-made program for your dog...then you are required to pre-pay for the service. HUGE mistake... Once they have your money they quickly lose the motivation to work for you. I was a little hesitant about prepaying but this company came recommended by my vet. We signed a contract for a minimum of 5 visits (1 per week). We have only received 4 training sessions since OCTOBER 2015! We tried multiple times to schedule a weekly standing appointment only to be told that their computer system does not allow you to schedule more than one appointment at a time. Mark is entirely too busy and is just a poor businessman... Constantly running late and twice cancelling our appointment b/c of over-scheduling his day. I contacted them in January 2016 to ask for a refund since they have not met their contractural agreement of 5 consecutive training sessions but so far no refund and no return phone call from Mark, the owner. I paid $695 and DEFINITELY did not get my money's worth! I hope this review saves others from being taken advantage of. Go with a reputable company such as UBER Dog and negotiate a pay as you go scenario.

    Charlotte Metro Pet Group - pet_sitting - Updated June 2026

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