I got a newer fleet truck with my company. The brakes were grinding and I was concerned that they…read morewere going to fail. Grease Monkey has always been reliable, professional and prompt in giving me great service. I know that they'll make my truck safe again. Value wise, the truck is part of a fleet. The leasing company pays for all the repairs. That's great value.

Not a very good franchise. They changed my oil, but the technicians were slow, unprofessional, and…read morewere trash talking my car while servicing it. I think I'll take my business elsewhere next time. Of course, this is just a franchise, so other Grease Monkeys may be better. Edit: came back to update review. If I could give zero stars, I would, as it appears that the workers did not TIGHTEN THE OIL FILTER! Now oil has leaked all over my driveway and I'll have to go back and get it fixed. Poor service.

Travis and Marvins staff as a whole was amazing! Very attentive and knowledgable, was able to…read morediagnose and repair in a timely manner. All for a very good price. Will 100% go back

Great service from friendly staff that took the time to explain my vehicle issues and options for…read morerepair. It's rare that people go above and beyond to help you these days. The repairs were done at a great price and have warranty for peace of mind.

the white guy "Charlie" is my guy. He got me in & out quick no hassle I recommend everybody to go…read moresee him.

Extremely poor integrity and dishonest service (I would give a Zero Star if I could)…read more I brought my Mazda sedan here for a routine oil change, and the low engine oil light triggered immediately after leaving. When I brought the car back 2 hours later to have them check their work, the staff was completely dishonest and lied to me about the issue.I manually checked the physical dipstick myself and it registered low. I had to come back again the following day to force them to check it properly and finally put more oil in to fix their mistake. The light has stayed off since they actually filled it to the proper capacity. Do not trust this location with your vehicle--they will underfill your engine, lie to your face when called out, and take you for a ride. Check your dipstick before you leave! I see very negative reviews for this location (and now I know why) in the past couple of years and I should have checked more diligently before taking my car here for oil change. I have had good experiences with Jiffy lube locations across multiple states, but this location should be avoided at all costs!!

Sam and his crew, most if not all are long term employees, and there is a reason they are busy…read more They have always been above board, honest and straightforward. It's more than an oil change business. We have for years taken 4 cars and a truck there for various reasons. You get more than you pay for, you get the job done right and honesty. Mark M. In Charlotte

I've come here a multiple times now for oil changes and breaks, and my man Sam Coleman always…read moredelivers. Great service and does what's in his client's best interest. I drive an Audi, and this is the only place outside of the dealership I trust for service. I would recommend this SpeeDee to anyone in the Charlotte area who needs their car serviced, and make sure to ask for Sam if you call!

The owner, Arthur, is super personable! And the first time in a while, going to take my car in…read morewhere someone isn't trying to up- or overcharge you for basic maintenance. It's so refreshing to know there are business owners who are not trying to pull one over on someone, especially in this economy! Within the past two years, I got a 2023 Volkswagen. My dad taught me about cars growing up, and since we always had American vehicles, we just took them to dealerships. Late December, my car had less than 17,000 miles and the VW dealership tried to charge me for new rotors and brakes which were over $700. Let's just say I definitely wasn't afraid to bring this up with my advisor since my rotors were clean. He then told me I just needed brakes which were almost $400. I might be a young woman, but I certainly do not like dishonesty ...maybe they did not expect me to know some basic things about cars. But I called up Arthur's shop right afterwards knowing that his shop was established and asked if he had some time to get me in to give me a second opinion. He got my car in right away and he took care of me. He got my brakes changed, confirmed my rotors were good and that they didn't need to be touched, and did so for a reasonable price. Highly recommend this shop for honest, good quality work and you're supporting a friendly local business. This is definitely going to be my new place!

My C300 wouldn't start and AAA didn't know what to do. After having it towed to the dealership,…read morethey wanted to start by replacing a $2500 part and then "go from there... no guarantees." After asking a few people for recommendations, I decided to try Trinity Auto. Arthur was so incredibly knowledgeable, extremely kind, AND charged me less for parts, labor, and fixing a leak that caused the mess than the dealership wanted for one of the parts alone. Finding Arthur was an absolute life saver and I'll never take my car anywhere else from now on.

The amount quoted versus the amount charged on a simple brake job was different and definitely not…read morein my favor. The quote forged my name. They also "verified" my ID when taking my credit card. In doing so the copied and kept a copy of my ID for permanent "record keeping". There is no bank, no credot card processor nor government agency that requests nor requires a permanent record of a credit card transaction. I own a credit card processor reselling business. The employees lied to my face about this. I will not return to this business and highly suggest you be wary of this establishment.

Very helpful and fast service. Goes the extra mile to make sure the customer is satisfied.read more

Really great service. The waiting room is very basic, I'd recommend going to a nearby business to…read morewait during service. The prices are competitive and the AAA name brings trustworthiness and reliability to place. I'd happily come back for my next service.

Brought my mother-in-law's vehicle in and let technician know about very noticeable shuddering…read morebetween gears. Holding themselves out as transmission experts, they sold her some $600+ repair. The problem was not fixed, as the shuddering continued in the days and weeks after our visit. We then brought it to two other repair shops, a statewide chain and the dealership, and after inspecting it, they both indicated there was a major transmission issue and it would likely need to be replaced. These other shops didn't try to sell us work, and didn't charge us anything, but simply used their expertise to give us an honest assessment. How refreshing. We concluded that we should just get rid of the vehicle, as a new transmission would be about $10k (based on two estimates). Therefore, the $600 we spent with AAA on the transmission a few weeks prior really was throwing good money at bad. I came back to the AAA shop for some form of consideration for this wasted money, and all the manager kept telling me is that they fixed "a" problem that existed on the vehicle, so I got something for my money, and they were off the hook. I was given a free oil change card, which seemed more like a directive to go away. I also contacted AAA corporate office about the issue, and they told me to pound sand with some templated email about the decision being "final" (despite there never being any back-and-forth on it between us). Sounds like they are proud of their sales-oriented culture. I expected more from this company, both at the shop and from their corporate response. The bottom line: AAA is a good place for an oil change at a good price (and I may return for that service), but I wouldn't trust them with anything complex. There are many better options out there.

On a way to Charlotte I start having issues with my front tire. I stopped by this tire shop and as…read moresoon as I pulled to the office they got me in. Right away they saw I had a nail in my tire. They fixed everything very quickly and informing me of what they're doing. Very reasonable prices!! I would definitely be back and recommend everyone this shop!! Very nice and very professional stuff!! Thank you!!

Wonderful experiences all around. They have done two oil changes for me. Also, I brought in one of…read moremy cars because it was leaking oil. They replaced a broken nut on the oil pan free of charge. I couldn't be more impressed with the staff and the quality of work. Prices are reasonable and everyone I've dealt with has been super friendly and helpful.

leave a shout reviews to all the mechanics Mr. Curtis RJ Tucker guys have been the nicest crew and…read morethe best staff always help me out want you to place to go to get a car the situation these gentlemen know their stuff they are top notch can always no matter what the situation is with your vehicle day or the ones I would trust guaranteed 100% if you need something done, this is an awesome crew and staff place to be a good review for me you got is it go to FireStone complete off 10731 Park Rd., Charlotte, NC 2821 you the number 704-541-0455

BUYER BEWARE! I wish I could give them zero stars. Was quoted one price for a simple light change…read morein a 2012 car and when I was checking out the bill doubled.

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!