This store was empty with 1 other customer when we entered. The fitting Room was closed. There were two female employees behind the register. I approached and asked about the return policy and both employees stated exchange or store credit only. I proceeded to ask about the trying on clothes in the fitting room and was told that it was going to be cleaned soon that is why it was closed. There were no other employees in this store to clean the fitting room so I asked for an exception for my daughter to try on three items since they don't accept returns for a refund. I was told that the manager said it needed to be closed because It was going to get cleaned soon. I asked to speak with the manager, and one of the two employees stated that she was the manager and that they would not be opening the fitting room. Shortly after we brought our purchases up to the register and upon completion on the transaction, both my daughter and I said thank you three times. This was received with silence. I even stated when somebody says thank you to you, you are supposed to respond and she simply stared at me as well as the manager and neither said anything. This is the worst customer service I have ever experienced in my 48 years. This company needs to hire competent socially appropriate employees and not staff that refuse to interact with customers and have no social skills. Charlotte Russe should be embarrassed of the staff that they hire at this Eatontown location. read more