I was more than impressed with this cleaning service. We recently had our house tented, and it am very pregnant unable to do a lot of the deep cleaning. Charming casa sent 3 very qualified women who went above and beyond to make sure our house was clean. Linda, Julia, and Debbie, were so kind and made sure the cleaning was up to my expectation. It is because of these women that I will use this service again. Thank you for doing such a wonderful job! read more

still using this service - thanks so much to company and staff for working with all the personal issues that have come up in the last year

Love! They were right on time, friendly and efficient. Did a wonderful job deep cleaning our home. Already have them scheduled again for another service! would highly recommend. read more

I called Charming Casa Wednesday afternoon and spoke to Mike and explained to him that I needed a condo cleaned in the Carlsbad area by the next day before 12 noon. Mike stated that he needed to check their schedule because it was late in the afternoon and he wasn't sure if they would be able to complete the work by the next day in the morning. He asked for my phone number and told me he would call me in 10 minutes. He called me back in less then 10 minutes and he told me that they could fit it in early Thursday morning. He personally and two other of his employees went to the condo today at 8:30 in the morning and completed the job by 11:30 am. I did the walk-through with Mike and he explained to me everything detail of work that they had done and let me tell you "THEIR WORK WAS AMAZING". The condo looked brand spanking new. Mike is a man of his word, i would HIGHLY recommend Charming Casa to all of my friends and all business associates that I work with in the Real Estate industry. The most professional cleaning service i have every had the pleasure of working with. Very honest and very affordable pricing. You do not have to look any further than Charming Casa. Thank You Charming Casa Your The Best H. read more

After a rocky start with a new cleaner who is no longer with them, charming casa worked to make it right and have done a great job cleaning ever since. I love the easy online booking. read more

Your response post is inaccurate. The first time you cleaned, I wasn't given a walk-through afterwards. The second time you came, I left a simple list of what you had not finished. I was not at home to make sure you had done your job, and my husband was not to blame for being polite. Do all of your clients typical babysit you? The email you sent me was laughable. I don't know what planet you woke up on to think that me and my husband would welcome an idea of a sit down with you, "face to face", to discuss how to properly clean a house. You were aware of the extenuating circumstances we were under, and your indolence has already put an enormous extra burden on us. I know how very hard work house cleaning can be - WHEN it is done correctly. Wiping a wet rag over surfaces is something any non-professional can do, and you did exactly that to our small home -for hours!! Stating, "We hope you will try our service again", after our obvious contempt for you and your undesirable business ethics, speaks volumes to any future clients you might have had. A huge red flag that I should have noticed before, is that you claim to "serve Carlsbad and the surrounding area",however, you have no physical address listed anywhere. Buyers be VERY aware! read more

Ian (the owner) came over with his cleaning crew both before the work got started and afterward to make sure I was satisfied with the results. Nick and Laurie (the cleaners) also did a great job. Great customer service and a good deal too, I'll likely use them again. read more

I stumbled upon this gem 2 weeks ago and have already had them clean 2 houses! They did a move-out cleaning for a house we are renting and then a detail clean of the kitchen and bathrooms in our new home. It is SO HARD to find a decent cleaning company so I am so excited that I found them. Ian (co-owner) is amazing - he is so personable and came to make sure everything was up to par. Does some spot cleaning himself too. The cleaners (we have had 4 different ones) are actual nice people who will talk to you! (We have had bad experiences in the past). They are polite and ready to help. AND there is no eye-rolling when you tell them the "missed a spot". So happy with the "experience" that Charming Casa provides and I wish them the very best success here in San Diego :) read more

We are prepping our condo for rental and needed a quick and deep clean. We ordered the deep clean with the move out addition. We chose a 7AM cleaning on Sunday of a holiday weekend (LOVED that I could book it online). They sent a couple appointment reminders and although I was excited to have them coming and didn't need the reminders, I appreciated the follow through. Nick & Augusta were there prior to 7 AM, as I showed up about 6:55. They had all their supplies and were ready to work- no cell phones, no messing around. I popped in and out while they were cleaning, running errands and showing the place. They didn't miss a beat- they divided and conquered working their little tails off. It took about 5 hours total. I wasn't able to check their job right away because their final task was mopping and I wanted to keep the floor looking good. I was extremely nervous about that because I've used a company before who left me with a dirty house but took full payment. The next day, I swung by the place and it smelled so clean. I opened up the drawers, oven, fridge, bathroom cabinets, etc... They were all spotless! The amount of time, energy, and stress Nick & Augusta saved me is immeasurable. Everything was exactly as it said it would be and in a timely fashion... with a new customer discount to boot. Ian, the owner I believe, followed up with a phone call as well- nice touch (he also mentioned that they have repeat customer discounts). I will definitely be using Charming Casa again for my own house and highly recommend you do as well. read more

they came in for a move in cleaning before we moved into our new house. The owner is completely useless and keeps talking and talking and talking. He stops cleaning and talking everytime I would ask short questions and start tlking about his family! he bought 2 useless cleaners with him out off which one was a male student.He didnt knw how to clean toilets.they cleaned for 3 hours and yet my house wasnt finished.2 ppl cleaned the kitchen for all 3 hours and still left so many cabinets undone . I had to check and make them do the toilets 3 times before I was satisfied with the cleanliness. AND HE ASKED FOR TIPS .TIPS ARE NOT SUPPOSED TO BE ASKED FOR !!!! THEY ARE SUPPOSED TO BE EARNED, NEVER NEVER RECOMMEND THEM TO ANYONE.!!!!!!!! read more

After my first cleaning experience with Charming Casa, I quickly signed up for a recurring cleaning plan. They are awesome! When I looked at the prices on the website before using them, I thought it was more expensive than typical BUT didn't realize that when they said 4 hours of cleaning that meant TWO people for four hours not just two people for two hours (like most other cleaning companies I've used). Very professional company. Ian and his crew are wonderful people and do an excellent job. You should use them. read more

This was such a great experience. Without a doubt the nicest people I have met since I came to visit from Montana over a month ago. I had come for eye surgery and expected to be home in two weeks. There were complications and I stayed with my daughter and her partner for much longer. I was unable to do much and could not bend down or lift anything. So frustrating. I wanted to do something nice (not just a dinner out) for them in return. I called Mike and explained the situation and that I did not need a deep clean - more of a spruce up. Gabrielle and Victor were here for two hours and did an amazingly thorough and thoughtful job. I could not be more pleased. I highly recommend this service. read more

I want to tell EVERYONE how very thrilled I am with the EXCELLENT work that Charming Casa's Alla and Nick did for me on 8/29. Such nice people, too! My husband is terminally ill and this just took a huge weight off my shoulders. Trying to work from home and keep the house clean while taking care of him has been difficult. Their attention to detail was fabulous. I am definitely signing up for a regular schedule! Thank you, Charming Casa! read more

I would give them more than 5 stars if it was an option. I had Mike again, and he is absolutely the best. Every little detail was taken care of, even things that I really didn't expect anybody but me to do, like cleaning tea pots and coffee maker, not even talking about cleaning patio doors windows, washer and dryer. I asked to use as little water on my wooden floors as possible, and the floors are very clean anyway. Very exceptional service for such reasonable pricing. read more

I cannot say enough good words about this company: from getting back to me to setting an appointment in minutes, arriving prepared and going the extra mile to clean two extra windows and a fan. My original request was to clean a filthy high up celling fan. He did this all in two hours for a ridiculous low price. In all, the work is emacculent(sp) .. and this is from me... a fastidious clean freak. Mike is a kind and personable guy who takes pride in his work. I will definitely be recommending them to friends and using their services very soon again. read more

Excellent customer service. The crew was professional, efficient and thorough. They went above and beyond. They worked non-stop for 5 hours and my house was spotless. They covered every nook and cranny...even had my toaster sparkling..lol! Would definitely recommend this service. I will use this service again. read more

This company deserves 5 stars! We booked an appointment for the Deep Charm package before we had friends and family come over during our wedding week. The cleaners were so friendly and did a great job on our home. We plan on using this service again very soon! Thank you, Charming Casa. Highly recommended to anyone. read more

Charming Casa was able to schedule a cleaning crew with 1 day notice on a move-out. The crew came and did a fantastic job! Highly recommend for their service, promptness & pricing. Thank you Charming Casa & owner, Ian! read more

We just had our house cleaned and it looks and smells beautiful - thanks very much for the wonderful job!

Had my third visit from Charming Casita today. I am impressed with their client contact and scheduling. The cleaners have been very nice and helpful. They arrive on time. They are flexible and will use my supplies per my request. Happy to have found this service!! read more

I hired Charming Casa because of their Yelp reviews and I was not disappointed. They showed up on time to do my move-out cleaning of my two bedroom apartment. They worked quickly and efficiently, didn't waste time with things that didn't need cleaning and the price was very reasonable. I would definitely hire them again for a move-out cleaning. They were also very responsive with email and online scheduling and follow up confirmation and reminder. read more

Charming Casa has cleaned my current home and another property 3 times and have done a fantastic job. I have asked for next day appointments, had them clean a garage, and do some real detail work on refrigerators, etc. They can handle whatever you throw at them. As Deb says, "We'll get it Charming Casa clean!" They have been on time and professional and are just really nice people. Thank you! read more

Great services for a fantastic price. Ian and Tara are really sweet and accommodating. And she does an awesome job, thanks guys!

Professional, thorough, friendly crew - this is the second time we have used them. The first was for a standard house cleaning prior to Thanksgiving (family was coming in town). After getting quotes from several companies, went with Charming Casa as a result of their responsiveness and flexibility with scheduling (they were not the least expensive). I was able to coordinate everything over the internet (I was deployed) - my wife was very pleased/surprised with their work and appreciated not having to clean the house herself and prepare food. This lead us to book them again for a move-out deep cleaning - once again, very responsive scheduling and communication. Offered a 20 percent military discount for July - great price. Work was immaculate - they got everywhere. Bottom-line - would highly recommend them to anyone looking for a thorough house cleaning (they also do weekly/monthly service). I will use them again if I am fortunate enough to get stationed back in San Diego. read more

Charming Casa was great! Nick and Terrence did a great job on my small apartment, even cleaning out my fireplace! They were personable and walked through the place with me first to talk about problem areas. They also did a walk through following the cleaning to make sure it was done to my satisfaction. I am about to book my next cleaning with them now. read more

PHENOMENAL cleaning by Charming Casa, I've had my fair share of half a** "cleaning services" but Charming Casa definitely delivered! I have annoying tile and grout lines in my master bath and they made it look better than when I moved in, excellent customer service and follow up, they for sure have my business! read more

Our home flooded & I needed a crew in FAST, the next day, which was a friday of Memorial Day Weekend! I talked with multiple other companies who got the same or better reviews. Not impressed or unavailable were those, I called Charming Casa. I spoke with Ian, the owner. NICE GUY! He said he couldn't help until Wed. We spoke a bit more & I begged for help, even just a couple of hours would be a godsend! He found that he could send a crew, Deborah & Chase for 2-3 hours later on Friday! These 2 ANGELS spent 3.5 hours cleaning places I didn't even know I had! They were professional, courteous & AFFORDABLE! I wish I could have them every week. Just don't tell my cleaning lady.... read more

I was very please Charming Casa. They did a great job claening my home. I had a list and they went above and beyone the list. They pay very much attention to detail and certainly want their customers to be pleased and satisfied. I recommend this company. I will be using them again and I will be happy to refer their company to others. They were on time, checked everything before they left with the customer to make sure nothing was missed. read more

So glad Debbie and Brianna showed up and impressed me with their services! They are such friendly representatives of the business and worked so diligently the whole two hours they were at my house. I was so impressed that I want to schedule again with these two ladies! They also worked great around my indoor cats which gave me peace of mind the whole time. read more

We used Charming Casa in July 2015. Extremely dirty house due to construction. 1/3 the house was closed off for construction. The cleaning job was outstanding in every regard. October 2015 construction work is done and we used them again for the entire house. This visit they did it in less time and the work was sub standard. Entire surfaces with no obstructions on the surface not cleaned, the top of the stove in the kitchen not cleaned, windows and window tracks not cleaned as agreed and more. We will not be using Charming Casa again. read more

Deb and Mike from Charming Case were great, very professional and super friendly. They cleaned our house back on 9/05/14 and it looked fantastic. They came out and cleaned all the things you ask them to do. Their attention to details was fabulous. My wife came home and was blown away on how cleaned the house was from the bathrooms, kitchen, bedrooms, floor, and carpets. Thanks Deb and Mike!!! I would recommend Charming Casa to anyone who is looking for GREAT cleaning company. Thank you Charming Casa and crew! read more

Gabby and Kaitlyn were amazing! Our shower looks brand new, and the rest of the house looks like a new model home. They were courteous, professional, and friendly. We definitely want to have them back. read more

Mike and Sara are the best cleaning service in town. I have been a client for almost 5 years and they have maintained consistent high quality service, with a wonderful smiling disposition. They are diligent, timely, highly responsible, and detailed oriented. When the job starts they ask what they can focus on, and when the job is done, they walk us thru the job to ensure that their service was satisfactory - which has been flawless. They take special requests for areas to focus also. Sometimes it's hard to trust a cleaning service with your home and belongings, but we have never had any issues, trust them implicitly, and they consistently "lock up" now after they've completed the job - being that they've demonstrated their high quality and trustworthy service. Will be using Charming Casa and Mike/Sara, as long as we live in San Diego. Try their service, think you won't be disappointed, but very pleased. read more

I booked an appointment 2 weeks ago for a deep clean in preparation for a party this weekend. There was some miscommunication and I thought I had an appointment for this past Wednesday but no one showed. When I contacted Charming Casa about it, Mike responded very quickly and was extremely apologetic. He was able to fit me in the very next day, which was a huge relief to me. Mistakes happen but Mike more than made up for it. Excellent customer service and the cleaning crew made the house sparkle. I will definitely be using this company again. read more

We had a great experience with Charming Casa. I purchased the Yelp deal and then added an additional hour for $50. Ian, the owner, was very responsive and helped set up a date and time that worked for us. We have an 1800 square foot house, and they cleaned everything in a little under 3 hours. Both of the cleaners were very thorough and extremely friendly. We had recently had some work done on the house so there was a layer of dust over nearly ever surface. They cleaned and dusted everything (even under the stairs), and had me go over the house afterward to make sure it was cleaned to my satisfaction. I highly recommend them as a cleaning service, and will use them again in the future. read more

It was great dealing with this company. From the the moment I called, to the information on their website. You know what you're going to get. I had no problems with their service and would recommend them. read more

Wow! This company really did a great job and exceeded my expectations. First, this house was rented by 4 guys for about 9 years. It would be fair to call this house a tad bit on the dirty side. Well let's be honest 4 guys 9 years, it was in need of quite the spring cleaning. Charming Casa prewalked the house with me and explained their plan of attack. They followed through with a great work ethic, and more imporrtantly a great attitude. Looking at the task ahead i told them i wasn't hoping for miracles, but a miracle is what i recieved. Upon completion of the cleaning i walked the house again with them, and they were more then happy to touch anything up if i believe it needed it. I will definitely use Charming Casa's services again. In addition, i would recommend their services to anyone. Definitely 2 thumbs up! read more

This is the second time I have used Charming Casa - they are so good. I have used many cleaning services in the past and always been very disappointed. I had the same team that I had for the first cleaning even though it was over six months ago. Their website is so easy to use and scheduling the cleaning was so easy. You will be happy that you used them. read more

We had never had our house professionally cleaned before so I called Charming Casa for a good, deep clean. They came on time, did a walk-through of the entire house with me. They were finished when they said they would be and they did an amazing job! Our shower needed the most attention and it looked brand new after they were done. Both of the cleaners were nice and did phenomenal jobs. My stove is so clean, I don't want to use it! I can't wait to have them out again! read more

This was my first time using Charming Casa and I am very happy with the deep cleaning service they provided. Their website is very informative and makes it easy to book an appointment. The team of Mike, Sarah and Debbie showed up on time and had a professional and friendly attitude. This attitude remained throughout the day, even at the end after several hours of cleaning. Most importantly, their work was very thorough and my house was as clean as I had hoped it would be when I hired them. I appreciated the walk through at the end and the chance to review everything they did with them while they were there. I would highly recommend them without any hesitation. read more