I called before I showed up and went looking for a particular vehicle.. They have some very pretty…read morecars so if you want something shiny and pretty this is your place.. Anyway they had 2 vehicle's I was interested in one on the lot and another in a different location.. Perfect I could test drive one to the other...No problem however on the drive a check engine light came on.. I'm like that's not a good sign... trying not to get immediately discouraged because the sales person (Ever) is awesome.. He is what kept me in the game..anyway saw the second car and it was just as pretty as the first!! Like I said they have pretty cars!!! In any event I found the one with the check engine light more to my liking so we drove it back.. they plugged it up and showed engine problem..I'm out.. Just a healthy reminder Make sure you test drive and have someone check out the vehicle before you buy!!! Cars may not be great but the customer service (Ever) exceeds the vehicle shortcoming.. but I wasn't looking for a friend I want a reliable car.

Paul CARS4ALL ----- Grand ave. Baldwin. They have a…read more2012 Jeep Grand Cherokee listed for 17,975. I took a shot and sent them a message offering 15,000 Today. The guy replied asking when I can be there. I took that as my offer being valid. Test drove the Jeep, Liked it. When we went inside to make the transaction, the price became 18,995 before any tax, fees etc. I showed him the text, and the guy said " maybe I didn't read the top of the text" ( it was a short sentence that I sent him) That being said, I told him his price on his web page is 17,995 & that the price of this vehicle just changed 3 times in 1 minute. He asked what I would like to pay, I told him 15,000 that I offered, and he told me to come down. He said, ohh no, I paid more than 15,000 for it. I told him, No biggie, I was not hurting, just looking to upgrade. He then said if I would pay 15,000 CASH. My question, if 15,000 CASH is less than he paid for it, Why in the world is it enough. Something is not sitting well with me about this place. 2.5 HOURS WASTE OF MY VALUABLE TIME.

(1 Star) I am…read moreextremely disappointed with my experience. I scheduled an appointment with Jasmine Henderson after discussing two specific vehicles that I was interested in purchasing. Prior to my visit, she provided the Carfax reports and confirmed that both vehicles were available. Based on that information, I made the 45-minute drive from the Bronx to Long Island, paying for gas and tolls along the way. Upon arriving, instead of being shown the vehicles I came to see, I was repeatedly pressured to complete a credit application. I explained that I wanted to inspect the vehicles first before discussing financing or submitting any personal information. Rather than honoring that reasonable request, the staff attempted to redirect me toward two completely different vehicles that I had never inquired about and had no interest in purchasing. After standing firm and again requesting to see the vehicles I had specifically made the appointment for, I was eventually informed that neither vehicle was actually ready for sale. Had I been told this before making the trip, I would not have wasted my time, gas, tolls, or nearly an hour of travel. Confirming that vehicles are available, scheduling an appointment, and then revealing upon arrival that the vehicles cannot be shown is unprofessional and misleading. The continued pressure to complete a credit application before even viewing the advertised vehicles only added to the frustration. I cannot recommend doing business with a dealership that operates this way.

Constant run around about a specific vehicle. Asking to speak with manager about the ongoing issue…read moremultiple times. Only have someone call me about my ongoing 2 month frustration when I post a negative review on Google. Had called back in April about this specific car. Asking to see it, they said it was in transit. called a week later, They said it was still in transit. However, the carfax said that they had worked on it and inspected It. called back another week later, Asking for some details about the vehicle, they said they would call me back and then the automated AI scheduling tool sent me a text message scheduling a showing so I scheduled it for same day. 3 hours later after being on my way, I get a phone call 15 minutes before my appointment: the car was not available to be seen and was not on the premises. The car up until 2 PM this afternoon, was showing available on their website and on third party websites. Only once I posted a negative Google review after speaking with someone did I get the explanation that the car was not up to their standards for sale And that they were returning to the place they bought it from. At any point in the past month and a half they could have reached out to advise it wasn't available, or noted it as unavailable on their site, and taken down the listing. Calling and asking for a sales Manger didn't get me to one, only posting a negative review did.

We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

Bought a 2005 Dodge Stratus from them 2014. Overall the car is still running and reliable. However,…read morethey lied to me about the water pump and the timing belt being "brand new". The car had 102k miles on it when I bought it. I had to buy new tires ($600), replaced the water pump and timing belt after 3 months of having it ($800), and there was a crack in the windshield the day I bought the car which I didn't see until I got home. The first couple days I had the car I had to keep jumping the battery. They replaced it. When I went to pick it up, the car was dead. They sent it back to the shop where their mechanic couldn't figure out what was draining my battery when they put a new battery in and the alternator was good. After the third time the car was sent back to the shop, they still couldn't figure it out, so I asked them to take it to my usual mechanic and they gave me a hard time about it. Per lemon law, the car had the same issue 3x in the first 30 days of ownership. I told them I have to return the car if it can't be fixed. They agreed to cover the costs of my mechanic figuring out and fixing the problem. He was able to solve and fix the problem, and I haven't had any battery issues with it since. 5 Star Auto handled the costs and made the frustrating experience easier. The one thing I felt was they were charging me too much above retail value. I have to say to this day I still feel like I should have paid less (at least by $800 for the water pump and timing belt), but it's been a few years of this car being very reliable since having those parts replaced. I've only had to do regular maintenance on the car (oil changes, brakes, etc...). I walked in there with one thing in mind, a car that gets me from point A to point B, and this car does exactly that. The beginning was rocky, and the transaction just never felt right, but I got a very reliable car out of it.

Think of it this way, this put no prices up online and just hit you with it when you're in the…read moredealership. Prices are far too high and falsely advertised. I really hope no one is dumb enough to make a deal with this dealership. They are just horrible

Attention, attention, avoid these scammers. I do not…read morerecommend these scammers. When you ask them the price of a car, they want to take your lysense driver. When you ask, Just ask the price on the Internet one price for a car, But in fact another, that is, they are really scammers, I would not advise you to waste your time and go to these guys. They are just liars. They will deceive you, so I don't recommend it.

One of the shadiest car dealerships you can ever visit. Everything seems great at first. they have…read morethis amazing deal online, car looks like it's in good condition and staff are friendly. Until you sit down, they give this whole spiel on how they make a little money on initial sales, and really only profit with referrals and repeat customers. And they're giving the best deal possible. when you finally look at the numbers, it's ludicrous what they're trying to do. I saw a car online for $29,000. But somehow with their magic with numbers, my finance went to $47,000. And I would have to give a down payment of $2200. I sat there and watched the guy constantly change the numbers and bring different sheets of paper with new quotes that only made the other ones look more criminal. And I sat there asking myself how can another person do this to someone. Ultimately, I wasted five hours there, but thankfully I was smart enough to phone A friend that owns a car dealership sent him the paperwork and he explained to me the people there should be arrested and the business shut down. If you don't believe me, look at the photos for yourself. Notice the price they had online and notice the multiple quotes and shenanigans they gave me. It's also worth noting that my trade-in is valued at 18K carmax so yes it does carry negative equity of -6k But even if you add 6K to 29K that's only 35k at most. Then with the loan aspect, you're looking at around 41k to 43k. AT MOST WITH NO DOWN PAY!!! Yet somehow they blew past that. Plus I still had to give a down payment of $2200 minimum. To top it off, they told me to park in an area that had a no parking sign and I ended up getting a ticket. And they said they would only cover the ticket if I got a car. This place should be burned.....

Very satisfied with car. What the other guy said about how it was bad was a lie. I got a great…read moredeal. The salesman was really nice. I also got an amazing car for a used one and I love it. Highly recommend Gt motor cars inc.

I'd give this place 0 stars if I could. Was interested in a car from here, ready to purchase, dealt…read morewith the guy Anthony who seemed like a decent guy, but the other "gentlemen" sitting to his left was such a d*** that it turned me off enough to walk away without the car. Honestly, go elsewhere.

Absolutely amazing service. I won't go anywhere else. The first time I came here there was another…read morecustomer who drives from queens and passes a million repair shops just to come here. Number one spot in New York. Honest, reliable, speedy service.

First time I used this shop. Can I give them 6 stars?…read moreThere's really only two things that matter to me, 1) I need the problem solved 2) don't rip me off. My problem is gone, and I left there knowing that I could have been charged a lot more. An honest shop is not easy to find, I really believe I have been lucky enough to find one here! No doubt that when my car gives me troubles again, I'll go back to Baldwin Auto Service.