Attention, attention, avoid these scammers. I do not recommend these scammers. When you ask them the price of a car, they want to take your lysense driver. When you ask, Just ask the price on the Internet one price for a car, But in fact another, that is, they are really scammers, I would not advise you to waste your time and go to these guys. They are just liars. They will deceive you, so I don't recommend it. read more

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One of the shadiest car dealerships you can ever visit. Everything seems great at first. they have this amazing deal online, car looks like it's in good condition and staff are friendly. Until you sit down, they give this whole spiel on how they make a little money on initial sales, and really only profit with referrals and repeat customers. And they're giving the best deal possible. when you finally look at the numbers, it's ludicrous what they're trying to do. I saw a car online for $29,000. But somehow with their magic with numbers, my finance went to $47,000. And I would have to give a down payment of $2200. I sat there and watched the guy constantly change the numbers and bring different sheets of paper with new quotes that only made the other ones look more criminal. And I sat there asking myself how can another person do this to someone. Ultimately, I wasted five hours there, but thankfully I was smart enough to phone A friend that owns a car dealership sent him the paperwork and he explained to me the people there should be arrested and the business shut down. If you don't believe me, look at the photos for yourself. Notice the price they had online and notice the multiple quotes and shenanigans they gave me. It's also worth noting that my trade-in is valued at 18K carmax so yes it does carry negative equity of -6k But even if you add 6K to 29K that's only 35k at most. Then with the loan aspect, you're looking at around 41k to 43k. AT MOST WITH NO DOWN PAY!!! Yet somehow they blew past that. Plus I still had to give a down payment of $2200 minimum. To top it off, they told me to park in an area that had a no parking sign and I ended up getting a ticket. And they said they would only cover the ticket if I got a car. This place should be burned..... read more

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They advertised a hunday elantra 2018, 68k milescar for 9.552k. I went all the way there and they wanted to charge me 14k for the car... that was 69091k miles Claimed that they were charging me for destination expenses, whatever that is... over 1k! They claimed certification when hunday does not certify cars over 59k miles They wanted to low ball my trade in claiming that they need to fix the car to resale. ( I didn't care but that will come to play in the rest of their shady behavior). Then when the manager came to explain to me why they wanted 14k for a 9.552 advertised car, he said that the buyer covers for the fixes in the car! But on my trade-in they were claiming the lowball to fix the car too!! So they double charge the trader and the buyer for the "fixing" of the car??? I have reported these people to the FTC and the site I have found them in. It is illegal not to add the "certification" price on the add! Do not go there! DO NOT WASTE YOUR TIME! read more

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Warning. They advertise a great deal on a car they don't even have. They put pics and everything up on thier website. The goal is to get you to come in. Try it. Call or inquire on a car...All they want is for you to come in. Ask to do a facetime to see the car. They won't . Check out all the bad reviews. read more

We went there to look at a Dodge Ram advertised at $22,500 on FB marketplace and online. Get there and we tell the "salesman" the price we saw and that we were buying cash. He tells us that's not the price - we have to talk to the manager because there are "fees". We should have listened to the reviews that said they tack on thousands and not wasted our time. I will be contacting the attorney general's office to make a complaint. https://advertisinglaw.fkks.com/post/102fm47/nyc-sues-used-car-dealers-for-false-advertising-and-other-deceptive-practices read more

Island Auto Mall - Used Car Dealers Near Me - Freeport, New York

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Never dealt w/ a more unprofessional car dealership. The receptionist, down to the car sales associate are HORRIBLE. I have been waiting for a deposit back for MONTHS & no one is available to even speak to me about It. As someone who works in the service industry this would NEVER slide. If you needed the money that bad you could've just asked LOL. SOUTH SHORE MITSUBISHI ARE SCAMMER THIEVES !!! read more

Scam artists. I called several times, waited for a call back, then finally drove 2 and a half hours to check out vehicle. Upon arrival, their sales manager explains to me that the listing price is before taxes and fees. These fees came to over $5,000. The listing price on the car was $17,500. Don't waste your time, money, or energy. They're awful. read more

False advertising and complete scammers. They advertise a low price to bring us in. It worked. We come in and check it out. The salesman doesn't even try to sell you the car, he just straight up said let's do the numbers. No car fax, no test drive. This is where I really saw how they operate. They asked if I was financing and I said I would like to see cash options as well. They had to "crunch" some numbers with the finance guy in the back, came back and put a $10k dealers fee on the advertised price for financing... Ten Thousand Dollars of dealer fee, so I asked how do you put almost 50% of the car value as fee? The guy fell silent. Ohh.. and guess what? They added the same fee $10k dealers fee on CASH OPTION OF BUYING OUT THE CAR...! How.. I mean how do you add a $10k dealer fee on a CASH option to buy the damn car on the spot? You serious right now? Hope no one fall victim to see scammers. Straighten your business out, real shade. read more

Some how a 12k as advertised 4 yr old used car ballooned into a 21k car. And the manager said if you pay cash they will up charge you even more. Scam stay away. Ran out of there so fast that the smoke alarm was set off. read more

I wish I could give a zero. Made an appointment to see a specific car, drove all the way in from the city for them to tell me the car I wanted to see isn't there. It would be there days later... they said the people who make the appointments don't know what cars are physically there or not. LIKE WHAT????? DO NOT DO BUSINESS WITH THESE PEOPLE! COMPLETELY UNPROFESSIONAL! read more

So I spoke to soon. The Maserati I bought for 50k$s had a windshield washer/pump not working, which is an electrical problem. They did agree to fix this for free. The 2 front tires were so bald the front left tire blew on New Year's Day, so we bought whatever tire we could to get home. We bought the car Dec. 18th 2020. The spare was missing a pin so it couldn't be inflated. This caused roadside assistance to go back and get a special part to remove the pin from my regular tire and put into the donut and use that for the time being. So because we bought a used Michelin for $200, they ordered another new Michelin since the front right was about to pop too and could have led to a serious accident. The back tires are Pirellis with about half there life span left and it's a AWD car. All the tires need to have the same tread to avoid serious damage to the drivetrain etc., and even losing control in snow and causing an accident. So the best the manager agreed to, was a $200 check for the tire THEY ordered, which we weren't taking. So we ended up going directly to a Maserati dealership. They fixed the tires for $770. I.A.M. got me a free alignment though. So -$200, that's $550 so far they should have paid. Turns out all the brakes are shot, which we took pictures of. That's a 3k$ repair. Now we're at $3,550.00 Keep in mind this car passed inspection apparently the same month I bought it. They don't do inspections. Just good friends with whoever does them I guess...With the details provided this car never could have passed inspection..legally. Also beware of the shiny black spray on the sides of the tires. They tricked us and this is far from a first car, so I can't imagine how easy it would be for them to fool other people. It turns out according to Maserati, that two pieces that go in the front of the car are shot. This caused the front tires to go bald. Add another $500, which is probably a low ball. These pieces I believe were control arms and are under warranty at least though, but still besides the point. Luckily I bought a bumper to bumper warranty and can go directly to Maserati for service. We have a family member that is a mechanic who works on Ferrari's. He didn't come for the sale or anything, but if it can happen to us it can happen to anyone. Get any car from here inspected from a 3rd party that you trust before buying any car here. Especially during these tough times I don't want to see this happen to anyone. In conclusion I gave a 2 star instead of 1 because the car was beautiful and I'm happy I owned it. Also the service department did try and fix everything they could, (the brakes were never mentioned though and we found out later) but the way it was sold was unacceptable. Also the manager agreed after trying to only pay $150 first, to pay for a tire THEY ordered since we wouldn't take it. That tire never should have even been ordered though. Even though that really just covered a tire we bought that never should have been bought either! This is obviously because a car that just passed inspection that are being sold for a high price should not have bald tires on it! So I think that was dealt with poorly. They wanted to save as much money as possible. Pirelli tires cost more. Maserati brakes cost even more obviously. read more

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HORRIBLE!!!! Bait and switch on the vehicle I asked for. They confirmed an appointment and sent me the carfax for the vehicle I wanted. When I showed up from philly after driving 3 hours they showed me a completely different vehicle. The manager had the nerve to ask me what would it take to put me in a different vehicle. ZERO STARS! read more

Don't let these reviews fool you all the 5 star reviews are from people that work there. Still the worst dealership very over priced and they post cars for less online to get you in the door and when u come in they change it and add pointless fees that they can't show u on paper. Worst place to get a car stayyyyyyy farrrrrr awayyyyyy read more

My 22 yo son went there to trade up his Hyundai Sonata for a 2017 infinity Q50 yesterday. I told him not to go w/o me but like young kids he went anyway. I gave him clear instructions before he sat down and signed anything. He was preapproved from by USAA for $20000 at %6.14 walking in the door. Luckily he listened. They tried to charge him $9,700 in "dealer fees" for a $17,000 car?!! Then they told him they MUST run his credit and attempted to give him a loan with almost double the APR. WTF? I told him to stand up right now and walk away. Buyer beware. read more

Island Auto Mall - For all to see. - Used Car Dealers Near Me - Freeport, New York

photios is an absolute clown. Tried lowballing me on my rare turbo 300zx with an accident from 20+years ago. Argued with me for like 20 minutes on facebook and he doesn't seem to know the difference between a clean and rebuilt title. My car has a clean title and he proceeded to send me pictures of 200k mile examples(mine has 85k). STAY AWAY FROM THIS PLACE AND THIS TERRIBLE MANAGER PHOTIOS!! read more

Do yourself a favor and don't step foot in this dealership. Unless you enjoy being lied to and taken advantage of from terrible employees. Should have assumed this would be the outcome after being shown multiple cars with not just tobacco in glove compartments and around the cars but the wrappers left in them as well. Absolute worst experience and customer service I have ever seen. read more

Waited 4 hours to purchase a car I was pre-approved through Capital One and they came back with a price that was 7,500 high than advertised and a whole percentage point high than I was pre-approved for. Do not believe any advertised price on a car for this place. Avoid at all costs. read more

Price very different (25% higher) than advertised online and told over the phone. Waste of time going for a deal that did not exist.

Horrible experience. I called for a car that was priced extremely below the KBB value. I asked for an out the door price and the sales rep said she could not give me a price over the phone and that I need to come in. I insisted on getting an out the door price and she said that a sales manager would call me back to give me a price. They never called and I called more than once just to make sure they got my message. Another reviewer said they add a $10k dealer fee to the advertised price. I think this is why they don't give you the out the door price over the phone. The extremely low advertised price is used to lure you in. read more

The most unscrupulous dealership. Stay away!!! Prices are bait and switch here, and rise every time you speak to the sales staff. At signing, they asked to see my down payment and then served me paperwork 20% above the deal we struck. When I wouldn't sign, they wouldn't return what would've been my down payment. It took months and countless visits to get my money after they had sold the car to someone else read more

Bait and switch. Wish I'd read the reviews first. Test drove a car and ready to buy. Car was advertised online for $8997. Dealer fees and a mandatory 10-year/100K mile warranty brought the price up to $15.4K. When I balked, the mgr dropped price $1K. If a price seems too good to be true, it is! read more

Went to look at a bmw 5 series. Listed around 34k on autotrader. The salesman Anthony said the actual price was 43k because of dealer fees. Didn't try to apologize or work with me. Just a complete waste of a few hours of my time. When you walk in employees not wearing masks. read more

Prices stated online are not real. Actual prices are 10k more. Guy was trying to sell me like a classic used car guy. Not following COVID guidelines read more

SCAM X 1000000 Also, disgusting show room and employees and customers did not follow covid guidelines. read more

Automall in Freeport is the WORST. False advertising on they cars to get you in, once you there they quote you a total higher price, complete scammers. NO car fax or test drive. Salesmen rashid, was horrible, and a LIAR. The sales mgr. and finance mgr. Was no help, and didnt care to work with us. They certified fee $5,000 & dealership fee 3,000 plus other added fees, is outrageous. Dont Not waste your time there, I dont know how they still in business. read more

Be careful for that scam dealership Fee. For almost any car and every deal they're going to add 10 K on top of the advertise price.

Went to look at a Ram truck which had a great price advertised online. Of course when I get there, they tack on nearly $10,000 worth of fees (!!?). This is a classic bait and switch dealer and nobody should have to play that game in today's auto market. read more

SCAM SCAM SCAM Don't shop here, any good reviews you've seen are probably written by employees . I am writing this to tell you, no matter how good a deal seems here, do not shop here. Any prices you see online are probably around 60 of what they want you to pay, before tax. I am a college student looking to make my first car purchase. I drove 2 hours to look at a 15k 2017 bmw 3 series, which is a great deal. I sat down talked about payment options etc. and was ready to buy. When they came back with the numbers on an iPad there was, and no exaggeration, 9 THOUSAND dollars in added fees on top of their price.The price jumped to 24k, before taxes. A 1-3 Thousand fee charge is expected from these used car dealerships, but 9k is an exorbitant number. I was bewildered. This is a straight up SCAM. They should be out of business for the amount of false advertising that goes on here. Part of their "fees" is a forced warrantee Don't want a warrantee? Too bad. It "is already on the car". When telling the salesman, John, how this was very unfair to make us drive 2 hours, after confirming the price. He condescendingly told me that it was obvious the price could not be that low, and any buyer should know this. He explicitly stated that they mark the price low to attract buyers. He would not reduce more than 500 USD, an insulting counter offer after a 9,000 price spike. I told him I came in to buy the car at 15k as advertised, not a 24k car, to which he replied "maybe you shouldn't be looking at BMWs". When I explained to him that this was unfair advertising, he proudly stated "we own 4 car dealerships if you don't buy this car someone else will." No way to treat a customer. This business needs to be reported to BBB. Please take your business elsewhere, I cannot imagine the amount of time this scam shop has wasted of innocent shoppers. Any positive reviews were created by fake accounts and employees, this dealership preys on new buyers who do not know better, or people who are convinced by the lies told by the dealership. I wonder if they would treat a news crew the same way they treated me. read more

I have no idea how they sell cars. But my experience was horrible, I called and confirmed about the car. I went there! Spend 3 hours and my day off AFTER I CONFIRM EVERYTHING ON THE PHONE. And the car was sold! I was disappointed. Asked for another one, the stuff was horrible 1 star no -1 star. At the end no car no nothing waste of time . It's unprofessional. Work on your attitude. Business like that should offer any customer service. read more

This place is a scam and the "certified preowned" garbage is a joke. They entice people with a car that is priced very low and when you get there they says it's a mistake on a third party website. It's a lie, everyone is in in on it and that's how they get you there. I called and asked in advance and when I show up there the girl I was talking to does not even exist. The cars are garbage and even though carfax says the car is fine there has been body work done to them. One car had a tremendous amount of water damage to it including it's wood dashboard that had expanded and was splitting. How far was it emerged in water that the the damage occurred that high. I wish I read the Yelp reviews and I hope someone reads this that lives locally and files a complaint. Horrible scammers. Don't buy cars from this place. read more

Island Auto Mall - When you get there they says it's 31k. Liars. - Used Car Dealers Near Me - Freeport, New York

This place is a total scam. They confirmed the car (2017 BMW 540i x-drive, 24,650 miles, with stock # UC1467T, price at $28.454) was on site, and I can take a look at it. When arrived, they said the car was not there, and was in transit. There rep. confirmed the car was there. Then they said, the price on the car is actually $12k more that the list price and the price was incorrect. This place is a scam!! Waste of time. They need to be reported to BBB and shut them down. SCAM, SCAM, SCAM!!! read more

I called about a vehicle and told them i was coming from Philadelphia to purchase the car and got 15 mins away and looked on the site the car was gone. Call the internet sales person Victoria who wouldn't get on the phone. Waste of time and bad business! Super irritated! If they ever come up again i will not buy anything from them! Just why i do not like NY bunch of scamming ass people! read more

The customer service is extremely bad. The staff is so unorganized and unqualified. Half of them don't know if the car is at the inventory or it has been sold. This dealership made me come in three times stating the car is here and as soon I get there it's either hasn't arrived or was sold. Get your information together and stop wasting peoples time. read more

Tried to inquire about a car online. Some how, they ran my credit without my permission.

I visited ISLAND AUTO MALL with the intention of checking out one of their AUDI listed online. I called in advance and confirmed the car was there and visited while i was running some errands nearby. Their premises are nice, and well located right on Sunrise highway. They had a lot full of nice looking cars. The one i was looking for was outside. I was able to drive it. Now then when i went for the numbers... well that's where things went wrong. the drive out price of the car was about 7k more than advertised, Over 15% more than the advertised price. This, mind you, without counting NY tax. One of the biggest offenders was their "CERTIFICATION FEE" which they insisted was "ALREADY DONE", so then "WHY IS IT NOT ALREADY PART OF THE SALES PRICE?". "WELL WE CANT LURE PEOPLE IN WITH HIGH PRICES..." Yep, then their PREP FEE was up there as well. Something that's basically the cost of doing business. Cars have to be ready to sell, that's the dealer's responsibility, as listed in the ONLY RESPONSE to a review on CARGURUS: ((We Do Apologize For The Miscommunication And Lack Of Information, But What U Have Stated Is Not True At All, There Is No $1,600 Cost For Our Expense To Clean A Car, That Is Technically Our Responsibility As A Dealership, We Dont Charge Our Clients To Clean ANYTHING. I Would Like For U To Please Reach Out To Us At The Dealership @ (516)-265-7665, Ask For Herson, The Sales Manager, So We Can Find A Solution To Ur Concern.))) When there are that many negative reviews, there's something concerning. The car i was looking at is listed with a different VIN number that has a very clean CarFax, however the mileage doesn't match. Another point of concern? Yes. I've looked at many cars in the recent months, and man, what I've seen is not fun, but this was even less. Its quite discouraging. I went on to question the "ADDED FEES" and the rep went to the manager who came back not too happy and offered to "REMOVE THE CERTIFICATION?" how can you remove something that's already done? Well, their "CERTIFICATION" is just an added "EXTENDED" warranty which is offered at many dealerships. This would have been perfect to just say, hey, if you like, we also offer an extended warranty plan for this much... not, ALL OUR CARS ARE CERTIFIED SO YOU HAVE TO PAY FOR THIS TOO... if they're all CERTIFIED then please include that in the advertised price. So very simple. and if you are incurring costs fixing the car for to get it into selling shape, then add that to the Advertised cost of the car. Very very simple and looks less like a scam. I tried to put a review on CarGurus, however the review link lead me to HASSET FORD LINCOLN of WANTAGH... not sure if there's any relationship there. read more

DO NOT NEVER EVER BUY A CAR FROM THEM. Very unprofessional employees and scammers the BMW SERIES 5 2017 was 25k but they did it 40k after words they never responding to ur calls read more

Take heed to previous reviews.. I called 3 times and asked about buying a vehicle for cash. I asked about the fees associated with this and I was told by Veronica that there would be an add'l $595 fee plus $75 I called again and spoke to someone else and I was told the same. Get there, check out the car, manager says "we only finance" He doesn't know why the others keep telling people that we do cash sales. That's a bunch of BS, manager continued to try to convince me to finance A waste of everyone's time! Just liars. Bad way to do business read more

I can't fine zero , there is no option to give these people zero ,they waste my time , I put application to buy a Mercedes Benz , no body answered my phone and email , but these liers email me that they have tried to reach me read more

good business very happy with the service and the detailing. Sharaz was the person who helped me out and it was an easy process to do what I needed to get done. Sharaz also put on my registration as well and took his time putting it on he didn't just slap it on there. Great detailing services as well, overall very pleased with the service. read more

Island Auto Mall - Used Car Dealers Near Me - Freeport, New York

I made an appointment to go look at a 2020 Dodge Durango. When I got there was told that they have still not revived the car. So they falsely advertise vehicle that they don't even have their. This place is a total joke. I would definitely stay clear from them. The manager offered me 500 off the car. I wouldn't even give them the satisfaction. They are a total scam and it's a bait and switch. They put up adds for a car to get you there once there they try and push other cars on you. read more