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    CharyPets Animal Lovers

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    Services - CharyPets Animal Lovers

    Pet boarding

    Private dog training

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    3 years ago

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    The Palace

    The Palace

    4.1
    (13 reviews)

    Please be cautious when considering Royalty Pets Boarding…read more When I first met Kris, he assured me that my dog would have full access to their home and sleep on her dog bed in his bedroom. I was relieved and happy to hear this, especially as someone who treats their dog like family. However, I had immediate concerns about how the dogs were let outside, as the backyard has no fence and backs up to a lake. The house itself appeared spotless and quiet, which gave me initial comfort. I believe I used their services four times in total. Each time I dropped off my dog, Kris would quickly take her into the house on a leash. I never once saw his wife, kids, or any other dogs during pick-up or drop-off--which I found unusual. When I picked her up, she was always leashed and brought directly to the front door. The first few times, I noticed faint yellow stains on her underside. My dog has pure white fur and has never had staining issues before. But after leaving her with them in July 2025, she came home completely covered in yellow stains--on her legs, belly, bottom, and tail. I bathed her immediately, but the stains wouldn't come out. It was clear she had been sitting in urine for a long time. I texted Kris right away, and he claimed it could have been grass stains. That was absolutely not the case. I now believe my dog was confined in a converted garage space--likely in a crate or small enclosure--and left sitting on soiled pee pads for days. My dog has never been caged before. She's trained to go to the bathroom outside, and this experience was traumatic for both of us. A neighbor who lives a few doors down even told me they've never seen Kris walking a dog, which only confirmed my fears. I wish I had trusted my instincts after the first few visits. My family and friends were heartbroken when they saw the pictures of her condition. I will be attaching those photos for reference. We will never use Royalty Pets again and cannot in good conscience recommend them. Please don't be fooled by their friendly communication, text updates, or staged photos of dogs in front of the same setup. I'm now certain my dog never spent any real time inside their spotless home. We feel deceived and devastated that our beloved dog was left in such filthy conditions. In response to the owner's comment: It's interesting that only after I left an honest review, he's now making up false claims to cover himself. I have multiple texts from him during my dog's stay saying things like, "Your dog is doing great, she's happy and comfortable with no issues." If you care about your dog's well-being, I strongly recommend asking for a full house tour--including the garage, which is likely filled with crates where the dogs are kept. How is it acceptable to crate a dog for seven days on urine-soaked pads that stain their fur? My dog is fully potty trained and incredibly sweet. There is simply no justification for the condition she was returned in.

    A great place for your dogs to have a good time and receive many kisses and hugs while you are on…read moreyour vacation.

    Weston Road Animal Hospital

    Weston Road Animal Hospital

    4.1
    (50 reviews)

    I enjoy bringing my pet to this hospital for service. All the staff not only make sure that the pet…read moreis OK, but also make sure that the owner feel at ease as well. I really want to bring attention to Melissa. She has made every service delightful by interacting well with Armani and also having a warm and welcoming spirit to me as an owner is very appreciative and reassuring that my pet is in the best hands possible. Even when I call the office for certain medications or question/concerns, she has always been there to reassure me with any questions that I may have that she answers them to her best capability along with getting the doctor involved if I ever need something done. I truly appreciate Melissa so much. It has always been a pleasure to have her welcoming spirit throughout the visit even when it may be a phone call or drop off she has always been other lights for me and my little girl.

    Warning. This practice has been sold to a new Vet…read more Dr. Sam Straus sold this practice in the end of 2023. Dr. Straus continued working into late 2024. The great reviews you see are not for the new owner, Dr. Rivas. I've been a client of this practice for 20+ years. I inherited the new vet and planned on remaining with this practice. It's much easier to just stay where I'm familiar and comfortable and where my animals are familiar and comfortable. Unfortunately, the new vet does not warrant the high ratings that Dr. Sam Straus worked so hard at achieving. I've taken my records and have left this practice.

    CharyPets Animal Lovers - groomer - Updated June 2026

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