Recently I opened an account with the Sparks branch of Western Alliance Bank. The transition…read morerequired several steps and could have been a bit challenging but the staff is extremely knowledgeable and personable and was always available for any questions I may have had. Great service and looking forward to a long relationship with Western Alliance Bank and the professional team at the Sparks branch J.Brown

Our company has been banking here for years. Nothing but good things to say about this branch…read more Everyone there is so friendly and helpful. We really appreciate you guys! Thank you for all your hard work.

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

this is the best bank!!!!!!!! I ever bank with in this town and ben and everybody there is…read more the best I am delyxcia and they make sure too help me, in every way I never had that great service ever!!! there nice people ever!! , and spark is the best place to go the people make it feel like home town bank and they do care

Nothing to complain about here…read more I have only been to this branch a handful of times and always to cash or deposit checks. The staff has been quick, friendly, and helpful. There has never been a long line and there is a little room to stop if you have not signed your checks or taken them out of the mail. (oops) Keep up the good work Sparks.

I was just in the bank this morning to resolve an issue not only did the manger of the bank tell me…read moreI was confused and that I didn't have the funds which I did. But when the bank is taking an extra $406 out of my account is ridiculous. Definitely looking for a new bank asap. As well as the bankers don't handle the situation at all they basically had told me to figure it out on my own since it's my account. What a SHIT SHOW.

The customer service that was provided to me today by the elderly looking women from this branch…read morewas befare disgusting rude and uncaring for such a simple task. Sorry I made her get up from her seat, but I have two babies with me and it's cold and rainy outside, so like always I got to the drive through to get my money order and she tells me I have to go inside for that which I told her I have never been asked to go inside plus I got two babies with me. Yeah she didn't care one bit and told me she was unable to assist me unless I go inside and just walked away......crazy

This branch location has a welcoming lobby. It used to be a Colonial bank in early 2000. There is…read morea drive-up teller that opens 30 minutes earlier than the lobby. The staff is very pleasant and helpful. Great location on Vista and close to those living in the D'Andrea and surrounding area.

I am extremely disappointed with my experience working with Roberto Castillo as a mortgage advisor…read more Throughout the loan process, I felt that our loan was not treated as a priority and that communication was lacking when timely updates were critical. One of the most frustrating issues involved the appraisal. We were led to believe that the appraisal had been scheduled, only to later discover that it had not been handled as expected. This caused unnecessary confusion and delays during an already stressful process. As a result of these issues, our closing date had to be extended, creating significant inconvenience and uncertainty for our family. Purchasing a home is one of the most important financial transactions most people will make, and I expected a much higher level of professionalism, transparency, and follow-through. Based on my experience, I would not recommend Roberto Castillo to anyone looking for a mortgage advisor who is proactive, communicative, and committed to keeping a loan transaction on schedule.

This branch has outstanding people, super friendly & willing to go the extra mile. Shout out to…read morePaula & Cortney. They offer every banking service you need! So convenient too.

This Wells Fargo branch is conveniently located at Disc Drive & Sparks Blvd. It sits in a large…read moreshopping center with several excellent restaurants. It is modern, clean and staffed with over the top friendly employees. Great Job Wells Fargo !!

I came into the Wells Fargo on Disc Drive in Sparks. The bank was beautiful. It just got remodeled…read more4 months ago and it was so nice, clean and upscale. I met with Associate Roving Personal Banker, Kristina Najar. She was kind, professional and she had a great personality. I ordered a new bank card and she answered all of my personal Loan questions. I felt that my banking experience was a Five Star Customer Service Experience. Also the new white chairs were so soft...like butter and the lobby was beautiful and upscale. I did ask the bank manager if I could photograph the lobby, but he said no. I do understand as a safety precaution. Anyway, the bank was quiet and I was able to speak to Kristina in between her appointments. So lucky for me. What a fabulous Banker and Banking experience today. As a roving personal banker, Kristina gets to go and work at many of the Wells Fargo branches. I was so lucky she was at Disc Drive today. Thank you so much. The bank is beautiful and the banking experience was extraordinary. I Hope to see you in Northtowne Lane, Disc, or Lemmon valley. Thanks Again Kristina, A Proud Wells Fargo Bank Customer. Julie A

Well the people at this branch are very nice and helpful I can't see much for Zion or their Utah…read moreaffiliates. Every time I try to make a payment on my second mortgage it's like pulling teeth. Gotten harder and harder to make a payment. I can't make a payment online they want you to mail them a check to Utah. And when you do you can't pay any extra principal any extra payment you make just goes to the next payment. This is an old bank scam they used to do way back in the day in order to bleed people drive every penny for interest. Here's how it basically works You borrow let's say $1,000 against your account. They send you a minimum payment of what say $110 the following month. They make you cut a check and let's say you cut one for $150. They just take the extra $40 and apply it to the next month's payment so it looks like instead of owing $110 next month you actually owe $70. And then if you write a check for $70 let's say thinking that it's the new payment when in reality you're just giving them money for free no interest for the next month. Also who in the hell in this day and age requires people to mail a check? Sure you can go into a branch and pay them but there's almost always a big delay because it has to go through NSB all the way to Zion national Bank. The next not illegal but kind of scammy thing they do is they hold a check. Last month I mailed the check out about 11 days beforehand. It doesn't take 11 days to get from my house to Utah. Lo and behold it was cashed on the day was due. This has happened a few months in a row. So I know it's not just the mail Zion will hold the check until the due date in order to suck up every penny. I for one I'm just going to be making my payments I no longer borrow against than NSB money. My hope is in a few years to build a pay it off and forget about them. Unless they change their ways and allow us to make payments online again and stop sucking for every penny. Or hard-working people and even if I can only pay an extra $10 on my payment it makes me feel good to know that I'm digging myself out but NSB and Zion would rather have you stay stuck in the mud

As a business customer, I've been very disappointed with Nevada State Bank. The tellers are often…read morerude, impatient, and act like you're bothering them when you need assistance. Customer service has consistently been lacking. Stay away from the sparks, nv branch. I eventually moved my business accounts to Heritage Bank, and the difference has been night and day. Friendly staff, professional service, and a much better banking experience.

Opening a new bank account to fund my eating habits. The teller and the supervisor were very…read morehelpful.

I have been banking at this branch for several years. Everyone has been professional and helpful…read more They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.