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    Western Alliance Bank

    4.5 (11 reviews)
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    Services - Western Alliance Bank

    Personal banking

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    Nevada State Bank - I DON'T recommend this location.

    Nevada State Bank

    (15 reviews)

    Well the people at this branch are very nice and helpful I can't see much for Zion or their Utah…read moreaffiliates. Every time I try to make a payment on my second mortgage it's like pulling teeth. Gotten harder and harder to make a payment. I can't make a payment online they want you to mail them a check to Utah. And when you do you can't pay any extra principal any extra payment you make just goes to the next payment. This is an old bank scam they used to do way back in the day in order to bleed people drive every penny for interest. Here's how it basically works You borrow let's say $1,000 against your account. They send you a minimum payment of what say $110 the following month. They make you cut a check and let's say you cut one for $150. They just take the extra $40 and apply it to the next month's payment so it looks like instead of owing $110 next month you actually owe $70. And then if you write a check for $70 let's say thinking that it's the new payment when in reality you're just giving them money for free no interest for the next month. Also who in the hell in this day and age requires people to mail a check? Sure you can go into a branch and pay them but there's almost always a big delay because it has to go through NSB all the way to Zion national Bank. The next not illegal but kind of scammy thing they do is they hold a check. Last month I mailed the check out about 11 days beforehand. It doesn't take 11 days to get from my house to Utah. Lo and behold it was cashed on the day was due. This has happened a few months in a row. So I know it's not just the mail Zion will hold the check until the due date in order to suck up every penny. I for one I'm just going to be making my payments I no longer borrow against than NSB money. My hope is in a few years to build a pay it off and forget about them. Unless they change their ways and allow us to make payments online again and stop sucking for every penny. Or hard-working people and even if I can only pay an extra $10 on my payment it makes me feel good to know that I'm digging myself out but NSB and Zion would rather have you stay stuck in the mud

    As a business customer, I've been very disappointed with Nevada State Bank. The tellers are often…read morerude, impatient, and act like you're bothering them when you need assistance. Customer service has consistently been lacking. Stay away from the sparks, nv branch. I eventually moved my business accounts to Heritage Bank, and the difference has been night and day. Friendly staff, professional service, and a much better banking experience.

    Western Alliance Bank - banks - Updated July 2026

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