My husband Mike went to Lakeport AutoZone and was helped by Chris…read more. Chris helped him figure out he needed a new gas cap... Because Chris took the time and use of expert knowledge and tools to figure out the problem. Thanks Lakeport AutoZone And Chris Michael and Alison Rummel

Great location and customer service. I have been here several times to buy stuff for my vehicle and…read morea few family members. Right part every time. Employees are more than willing to make sure I get the right part the first time.

Was up in Clearlake area for a wedding. The day before I bought a portable vaccum for a wedding…read moregift. Wife said it was a horrible gift so I tried to return it with the receipt the very next day unopened and unused. They said that it had to be returned to the corporate store I bought it at. I couldn't find that anywhere in their return policies anywhere. Just made up BS. No big deal, but just annoying. It was a stock item they had advertised on their counter in fact.

So today me and my mom were out passing out Flyers for my daughter that is missing. She went into…read moreNapa Auto Parts and ask if they could put up and flyers and they said NO. She even asked about the pole outside of the building and they said NO. I feel as a business that they should support all kids.

UPDATE: Haven't been in since the pandemic started. Went in once to find no masks on any of the…read morestaff and rude comments made about me wearing one. I went from spending $500-$1500 a month here and being on a first name basis with all to staff to shopping online or across the street at the big box auto parts store because they had better health and safety policies.

I brought my 90,000 mile Ford F250 Super Duty in for a very perplexing suspension problem. At 50 -…read more60 mph it would develop a shimmy in the front so bad it became difficult to control. I tow a 38' fifth wheel RV, plus an equipment trailer loaded with my 12,000 pound tractor, this shimmy issue made towing impossibly unsafe. I had taken my truck to a Ford dealer in Santa Rosa, where I bought it. The service advisor booked it in for a 2 day inspection. The dealer advised that I had a major issue with the transfer case, tie rod ends and two tires. Their estimate, $7109.80. It just didn't make sense, so I declined. I took it to Lakeport Tire. Their service advisor knew immediately what the problem was. A stability bar as part of the front suspension. The estimate was, and accurately $1200. Which included a host of other services. The repair was done timely, totally cured the issue. My truck drives fine now, even towing heavy loads. I am very pleased with Lakeport Tire, their knowledge base and customer service. I'm so pleased that next up is my C8 Corvette in for yet its own perplexing issue. I trust they'll handle the repair as well as my truck.

The owner of this business, Steve Short, is a liar. These are the tires they originally removed…read morefrom the REAR of my truck. They are less than a year old. Do they look like they need replacement? The other tires were bald. When I returned to the business and pointed out the error, they fixed it, and these are now my front tires. Lug nuts had nothing to do with replacing OR rotating them, and were a seperate issue that I have nothing to complain about.

Hector was great! Checked my tire, showed me the problem and since it couldn't be fixed, didn't…read morecharge me. I would return for service when I'm in the area.

Royal Automotive is fantastic. I made an appointment in the afternoon for a brake job, and my car…read morewas out in 4.5 hours. Greg and Hector are true professionals. The only mechanics I trust in the area. Top-notch service, professionalism, and work. Royal Automotive is the best in Lakeport.