They were great, took me right at the scheduled time. Did a great job installing the air bags and…read morethe transmission service. A very goof experience

Always super guys! This time, my car wouldn't start. I'd recently replaced my battery... I called…read moreDavis and he quickly diagnosed: it was the key fob. The "smart" key battery was dead. I got that $4 item changed and all is well in my world. We're really lucky to have a business of this high caliber to rely on. PS they generously just helped over the phone--no charge.

I went here a few times for some pieces, parts and everything worked out OK. The dude behind the…read morecounter seem to know what they're doing and talking about.

Great service Great prices…read more Great staff My go to for auto parts way more quality then your grab bag stores

Can't say too much because I just went in and asked a few questions but there were people at the…read morecounter ready to help

I hate getting flats while not near home. I was alone and not about to do it myself, but I was…read morelucky, I saw a Big O Tires near where I was. I had not used them before, but I was desperate. They were so nice. I had picked up a nail. They did not need to replace my tire nor did they try to convince me to do anything I did not need done. They simply fixed my tire. The price was super reasonable. Now it did take a minute because I was without a reservation and they had other customers, but the staff was so nice I did not care. They had a nice waiting area and that place, for a tire shop is clean. I was very happy. I am now a fan of Big O Tires.

Took my truck into Bobs shop he was very friendly and helpful. My truck sounds great!read more

What a savior Bob is, I had part of my exhaust pipe break. I called him and he fit me right in,…read moretook care in and he fixed within 15 minutes. Very positive experience. Such great stories he tells as well!!! Thank you very much

I had 70 gal Transfer Flow tank I wanted to put in My Ford F-350. I also wanted a custom headache…read morerack. I wanted them to fit together and look CUSTOM. I got my truck back today and couldn't be happier with how it looks. I added a last min curve ball asking them to have the rack work for my wide load sign. They also did some tricky wiring to allow for a little more control. They coded the rack with the same LineX liner they did the bed in (looks awesome and will hold up better than powder coat). The whole transfer flow system is really cool. You can fill a tractor with the AUX tank or it automatically dumps into the truck while driving. It's all controlled on your phone too. They also put in an air ride system which is nice to keep truck level when hauling heavy loads. The whole experience was really professional, they keep in contact through out the process. I would definitely recommend taking your vehicle their. They have a very polite and knowledgeable team. Thanks again (sorry I didn't take better pics but you get the idea)

I would stay clear of this place . Got my truck lifted , new tires , wheels, shocks etc , had…read morepractically no miles on it . I noticed a couple weeks later when my husband asked were my original tires were ? I thought he had taken them out . I was so excited when I got my truck I had no idea they would of kept my basically brand new tires and NO I did not check . I would never of imagined they would of kept MY tires . When I called , they basically said " we are not responsible for lost items left after a specific amount of time) Are you kidding me ? After much back & fourth , they offered to find my tires and give them back . Drove an hour 1/2 back , only to be given a worn out set of tires ... again had to argue for my actual tires back .. which I never got . I got a 2nd set far from the condition mine were in . The policy should be to return the tires you own , not keep them and hope the customer doesn't realize until it's too late . Such a scam and so upsetting for a small business in a small town to do to a customer who would have returned multiple times . Just bought a new Land Cruiser , I will be taking it in for a small lift elsewhere !

I have left a review about 1 year ago…read more.. I have gone a few more times and same great service. Ken is a loud mouth, but so am in Ken asks lots of questions..to make sure he understands the problem. He will not fix something-if he feels you will waste your money, because you don't need it done! I have another car now-and today I'm doing the engine restore kit. That gets ride of fuel injection issues. Power Idol Sluggish It will clean the fuel injection really well. I looked at all the reviews, in 8 years-there has been 3 people that left silly comments, the rest are all five stars!! Thanks so much to Ken and Finn, and the rest, thanks for all your great work. I have recommended many people to Ken. I will continue to recommend people to him. They use BG products, and they are a top notch company.

Supposedly repaired vehicle Vehicle came back w other…read moreissues that didn't exist before he worked on it Stay as far away from this place as possible..Go elsewhere folks

I'm never confident when I buy from a used car lot due to the stigma but West Lake stood behind…read moretheir word. My husband and I dealt with Blake and purchased my vehicle. Yes. It did have an issue, but as promised they didn't leave me to hang. I will definitely buy from them again.

I'm a single mom and needed a car for my two kids and self. I couldn't get approved anywhere else…read morebecause of bad credit. I did have some money to put down but these guys did in-house financing and I got a great deal on my car. I love it so much. Thank you Blake so much for everything. Highly recommend!!

This is truly the best place to take your vehicle! The owners consistently go above and beyond to…read moreprovide exceptional service. They even picked me up from home once and took me to pick my truck up. When my vehicle broke down again, they made room in their busy schedule to diagnose the issue. Despite a full day ahead, they stayed extra late on Friday to ensure my vehicle was ready before I started my new job the following week. I can't say enough about how exceptional BAAM Mechanical is and what they have done for me. They also worked with me to make it possible for me to afford to fix my truck.

So, I'm 600 miles from home in my Sprinter RV when my alternator decides to die. My AAA driver…read morepoints me to Aaron at BAAM and he drops everything to help me - has my rig out of there in less than 2 hours. And, he only charges me shop rate. Great guy, great team - what more can I say. It's very rare to find a small shop with Sprinter expertise. Aaron is the guy.