I was a bit scared when I went to move in here as my move-in day was the 1st day that I had ever…read moreseen this apartment complex! I was spending the summer before beginning my undergraduate program at Webster University at an internship in Washington DC and therefore my mother picked out my apartment. I trusted her though, she had been a rental manager at an apartment complex so I knew she knew what to look for. I was generally pleased with the apartment. It was a good size and a good price. There was a swimming pool on site that I spent many an hour during the summer during my time there. The laundry room was clean and there were plenty of washers and dryers to use. Staff was friendly and accommodating. I had a balcony that was wonderful on warm days. On the downside, the walls were VERY thin and I heard every sneeze of my neighbors. I leaned against the wall once and it dented! Parking was limited on the weekends and sometimes I couldn't find a spot near my apartment since there was no designated parking for residents. And there were cockroaches. I know that there are cockroaches at any complex and at least the maintenance staff would come out right away and take care of the situation whenever I called about them.

BEWARE. if you have anything on your background criminal at all PLEASE dont waste your time with…read morethe application at all. i was told the only thing that would stop me from being able to rent here was felonies. I don't have any felonies. they literally lie to you and take your money and deny you. it took one day for them to do my background check and they denied me. Also said my credit wasn't good. So by the time they told me that I was denied, they called me 20 minutes before they closed to come get my deposit back. It was pouring rain outside. f*ck this S*it hole. By the way, they have a 2.9 rating. and terrible reviews. hope this b*tch goes out of buisness. sick mfs.

Going to be completely honest with this one and 3 stars is a stretch. I lived here probably 4 years…read morein the 3 level townhome. I moved in with my fiancé and child, and then had another baby as I lived there. Property managers were great- nice, easy to talk to, easy to work with. Maintenance is very nice as well and quick for the most part. Upon move in I felt very deceived and lied to. I won't get into details out of respect but someone had died in the unit I moved into just a few months prior to me and my whole family moving in. I felt partially slighted not being informed as some people are religious and I feel like it would have been the morally correct thing to do as I have children. However, upon move in there we're still broken things (a kitchen cabinet, a hole in a door, a huge crack in another door) from those previous tenants and it was honestly very morbid to have to look at those things daily knowing what happened until they were replaced. (I found out details of what happened from neighbors) The quality of the apartments is absolutely horrible. For the money you pay, these places need renovating and should not be falling apart like they were. I had to put about 7 or 8 maintenance requests in for the same thing over and over. They used a cheap vinyl on my floors that were ripped upon move in and they were never fixed so I gave up. There's a HUGE problem with water leaks in the basements of the 3 level townhomes. Me and both my neighbors had the same issues. Someone came out about 4 times to fix it and it was never fixed. Thank God this happened towards the end of our time here because the whole place smelled horrible and it definitely molded the carpet. Do not keep ANYTHING in your car as break ins are very common. I have emails back and forth with management about what they'd do about that problem (cameras, if i could have a spot in front of my place to park so i could get a ring camera, etc) to which not a single thing was done. Onto the positives- this is a very animal friendly place! Highly recommend if you have animals. Neighbors are nice. Pool is huge. It's enough I renewed my lease there and it's probably at the same standard of a lot of other rentals in stl.

I lived at the Villages at General Grant for the last two years in a one bedroom and loved it. The…read moreleasing office was always on top of everything, and was very polite. And the maintenance team never let the day go by without addressing one of my concerns, though I only had to reach out to them on a couple of occasions. On top of that, the unit I toured was very nice, but the one I was given seemed in even better shape.

We are so grateful for Anastasia's support buying our first home! She went above and beyond to be a…read moreresponsive and calming presence as we navigated this process. She was incredibly communicative, patient, and kind, and we so appreciated her transparency throughout our time working with her. Thank you, Anastasia and Garcia Properties!

Working with Jeannie Caro was an outstanding experience from start to finish. We were relocating…read morefrom rural Missouri, and finding not only the right house but also the right neighborhood felt overwhelming. Jeannie went above and beyond to help us every step of the way. She was always one step ahead, making sure every detail was handled and keeping us informed about what needed to happen next. Even while she was on vacation, she stayed on top of everything and made us feel like we were her top priority. Jeannie's knowledge, professionalism, and expertise guided us through the entire home-buying process with confidence. She answered every question, offered valuable advice, and made what could have been a stressful move feel smooth and manageable. We are so grateful for everything Jeannie did for our family and would highly recommend her to anyone looking to buy or sell a home. If you're looking for an agent who truly cares, is incredibly knowledgeable, and consistently goes the extra mile, Jeannie Caro is the one to call.

I wish I listened to these reviews before moving in. It's beautiful on the outside but the insides…read morethe office does not care about. I've been calling for weeks about a bird that somehow is on the other side of my wall and listened to it scream for help for 4 days straight until it finally passed away. The bird is still in the wall. Each person I've spoken to at the front desk has done nothing but gaslight me when I literally on the phone let someone hear the bird crying. I have mice coming in from my kitchen and I requested an emergency order be put in to find where they are coming from. I was told that this isn't an emergency as no one is hurt. They are in my kitchen where I prepare my meals for my household and my animals. It's way too hot upstairs and way too cold on the main floors if you have a townhouse. Beautiful area in a safe convenient place but stay away.

Very clean, modern, safe, and organized. Had a leak and it was fixed right away. Moved into new…read morecarpets and a private back patio!

Now that I am out, I can anonymously share what tenants are dealing with due to the new owners…read more Here are a few of the specific complaints from tenants who have been residents of these properties for 3 to nearly 20 years (identifying attributes removed or generalized for anonymity): These new owners are ATROCIOUS. WITHOUT NOTICE, the new owners now allow dogs which one tenant is extremely allergic to, causing them to go on medication due to the new pets in their building and the smell/hair/dander in the carpeted hallway. Another cannot cope with the incessant barking heard coming from the adjacent building. The grass and grounds where children had played are now covered in yellow stained spots from urine and feces of the animals (note: feces is being cleaned up but the damage to the grass is still happening). Dumpsters impede the full use of the driveway. THERE IS NO COMMUNICATION ABOUT WHAT THEY ARE DOING. The new owners are allowing new and disrespectful tenants who scream at all hours of the day and night and slam doors to where the entire building and those on the street can hear - they seem to take anyone now. Non-residents/workers are leaving doors unlocked and propped open after they depart. One tenant pays for a parking spot but someone else is regularly in it, assumed to be a hired worker. They never told one tenant about the construction and they work from home and were unable to run a very important meeting for work due to the non-stop drilling noise. Attempts have been made, without notice, to enter a unit while a minor child was home alone. One tenant is extremely sensitive to pesticide and would vacate for a couple days when the previous owner notified them of a treatment. NO NOTICE was given when the new owners treated, causing this tenant to pass out in their kitchen in front of their small child who didn't know what to do. Poison control was called and the treating company refused to provide the type of chemical used that day without authorization from the building owner. NO ADVANCE NOTICE is being given of construction and apartment entry, causing numerous tenants to experience unknown contractor knocks and entry into units last minute. Notices are no longer posted in the buildings in advance or at each tenant's door. The new owners said there would be drop boxes installed to submit rent - that never happened. An email notice was sent to one tenant the day after the email said they would be entering the tenant's unit - which required the tenant to execute several tasks they were unable to do and it was during the holidays. Non-residents are now entering the buildings and "snooping" through different areas that were previously secured and are now being left open - damage to the property has occurred. The "upgrades" may look nice at first but they are really cheap and remove any historical charm the units previously had. The "improvements" are done so poorly and are cheap and nothing matches, the new paint is already peeling off and you can see through the paint because it needed primer or another coat. There is a new tenant who must have serious mental health issues and there is a concern for children because they are making "demonic dolls" and "shrines" and putting stacks of full beer cans in odd locations in their walkways. Hopefully these owners can take this as constructive criticism to improve their communication and screening process since the tenants don't feel comfortable speaking up about their individual experiences outside of hallway and sidewalk conversations.

Okay well the living area isn't bad, but the company DOES NOT CARE who they rent to. I currently…read morelive below a 20 year old who has loud s*X at all hours of the night, and across from a 20 year old who is constantly moving people in. The basement is also constantly flooded and they have drainage issues, but if you report anything you're going to pay! I have photos of the constant mold in the basement and the fact they let young children just park wherever and party all night. I really wouldn't recommend living here, the walls are thin and you can just hear the constant loudness and disrespect of children... because the landlord doesn't care! As long as they have money, the one above me told me her dog is addicted to meth, and so is her mother who I gave a ride away from this place. RENTER BEWARE!!! ANIC will not care about your concerns.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

We used Marlon to repair our chimney and decorative brick trim on our home, both of which needed…read moretuckpointing and also replacement of deteriorating bricks. Everyone connected with the company was outstanding to work with; they are so polite, respectful and appreciative. Marlon does everything he says he will, the work is outstanding, and their cleanup of the job site was superb. Marlon covered our deck and moved the furniture to protect it, and when the job was completed, they walked the yard to make sure all of the job debris was picked up. HIGHLY RECOMMEND!!!

My house looks wonderful! Marlon and his team did an incredible job. They did spot tuckpointing and…read morefixed my front porch which was falling apart. Their work is clean and precise and they did a great job color matching my original grout. They did some type of magic to fix the grout on my chimney, which was a completely different color from the rest of my house, without re-grouting. When the work was done they made sure the area around the house was clean and were very respectful of my neighbors. Marlon is very kind and easy to work with. I highly recommend Marlon Tuckpointing for any type of tuckpointing you need.

I was with my sister and brother-in-law this past Saturday to help them in their apartment search…read more We looked at about 6 properties in one day with this location being the 2nd one we looked at. Even though we saw it early in the day, we couldn't get it out of our minds! Everything we looked at afterwards was compared to these apartments!! While it was on the higher side of the price range compared to the others we looked at, you could tell they had a lot more to offer. Our first reaction as we turned into the driveway towards the leasing office was how beautiful the grounds and buildings looked! Everything looked crisp and tidy. The grounds looked very well-maintained and we could see a few people wandering the grounds, walking their dogs or just enjoying the beautiful day (until it started to rain). We met with Mike, who happened to be working there on his first day at this location (with many years of experience in leasing at other properties). While he was not fully familiar with the property, he didn't let that stop him from giving us an excellent tour! He talked with his manager Pam a few times to get some clarification on a few things before taking us across the way to a 2-bedroom model. He explained to us that the only 2-bedroom apartment available for immediate move in was only partially renovated while the model was fully remodeled so that we had proper expectations for what we could expect. He even showed us some pictures comparing the two styles to show us the differences and it was clear the only big difference was a few cosmetic changes in the kitchen. We then asked him if we could see the vacant one just to get a better idea of the location and what the partially renovated kitchen looked like. So he took us over there and we saw it was near the back side of the property, away from the street. It looked very nice and had a great shade tree just out front. He did have difficulty opening the door, as his key didn't seem to work properly. However, he was able to get a different key from the front office and we were able to get inside and take a look around. As we expected, there were a few differences from the fully renovated model we viewed earlier. The counter tops and cabinets were a different color and this apartment did not come with a microwave - all very minor things to us. A big plus was that the unit came with a washer and dryer in one of the bedrooms!! Definitely a big perk considering the laundry facility was not attached to the building. After taking the day to shop around a bit longer, my sister and brother-in-law came to the decision that they would get the apartment we looked at at this property. Because they made up their minds late in the day, we were not able to put the apartment on hold in the same day. We had to wait until Monday because their office is closed on Sundays, but upon walking in at 9am Monday morning, they were able to submit their applications and put the apartment on hold until their applications were processed. They picked up the keys and signed the lease on Tuesday and are very comfortable in their new home!! Another great thing to note: they were very accommodating to walk-ins! I had called the previous day to schedule an appointment and they told us we could walk in any time between 9am - 5pm and they would be able to show us around - no appointment necessary. So we squeezed this apartment in between some of our other scheduled appointments and it was very much worth it! We actually spent more time looking at this property than we did any of the other 5 locations we viewed that day.

Great apartment community with very knowledgeable staff. I would recommend this place to anyone!read more

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!