Cancel

    Search

    Chatel Atelier

    4.9 (26 reviews)
    Ultra High-EndWatch Repair, Watches
    Closed Closed
    Updated 2 months ago

    Get pricing & availability

    You can now request a quote from this business directly from Yelp

    Services - Chatel Atelier

    Chatel Atelier Photos

    You might also consider

    Recommended Reviews - Chatel Atelier

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ok

    Great experience before we even walked in. Looking for a limited watch which they are the only ones I have found that carry it in California. We walked in and Hughes was nothing but pleasant and knowledgeable about the ZRC watch I was looking for. He even had one on himself so I knew I made the right watch choice. He accommodated all my watch needs, wasn't pushy and answered all my questions. Fast forward a few weeks later he met me during none business hours to adjust the watch band with no hesitation. He went out of his way and it was greatly appreciated If you want a great watch and great service this is the place to go!

    Chris D.

    I called Hugues about a Jaeger-LeCoulter i was looking for and he had it in stock. I wasn't able to come in for a few days and he was kind enough to put the watch on hold for me and that just shows a small amount of what great customer service this retailer provides. I feel in love with the watch and Hugues even gave me a great price I love that he really knows watches and has a passion for horology. I already have plans to purchase another watch from him! If your looking for JLC, Nomos, Panerai, Zenith along with some others highly suggest Chatel!

    Nomos Tangente
    Brad R.

    I came here because they are one of very few Nomos dealers in California, and I wanted to see the watch on my wrist before I purchased. If this is as far as you read, I sit here writing this with my new Nomos on my wrist, but that's not all you need to know. The owner of the store is a man named Hugues, who really takes pride in his store and it immediately shows in his knowledge of the products, cleanliness, and overall demeanor. He was happy to talk to me at length about the watch I was interested in, and anything else to do with watches. He did not have the exact watch I was interested in, but did have the same model with an extra complication (date). He ordered me the correct model and shipped it to my address overnight after he inspected it at his store. I received it today in perfect packaging with the time already set Thank you Hugues for making this an easy and pleasant experience

    Hugues (ooog) middle
    Michael M.

    Carmel's Chatel is a real find. Great people especially Hugues (ooog) who really knows his timepieces. The shops new debut of the Reservoir line during car week was awesome! Don't miss this place if your in town, quite a lineup to check out!

    Jaeger-LeCoultre Master Ultra Thin Moon 39

    See all

    Photo of Pack Z.
    0
    53
    15

    8 months ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Second time getting a watch resized here. Hughes is kind, honest, and efficient. Very positive experience both times, highly recommend!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Hugues C.

    Hugues C.

    Thank you so much Rekha. Much appreciated! Hugues

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J L.
    91
    153
    10

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brad R.
    18
    31
    7

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of T.J. B.
    18
    152
    18

    4 years ago

    Business owner information

    Photo of Hugues C.

    Hugues C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E. V.
    2
    122
    59

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Igor O.
    2
    115
    69

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JK C.
    5
    122
    822

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T L.
    26
    450
    414

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Roman J.
    74
    44
    12

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Chatel Atelier

    Review Highlights - Chatel Atelier

    I made a special trip to Carmel to stop by since I've read positive things about Hugues at Chatel on Paneristi.

    Mentioned in 8 reviews

    Read more highlights

    B & G Jewelers - 2 rings (gold with ruby and white gold with aquamarine).

    B & G Jewelers

    (63 reviews)

    $$$

    I think these guys ripped me off, selling me an Ethiopian opal ring that I later learned was…read moreextremely sensitive to water/oils and is essentially worthless aside from the gold it's set in for a cool $3000. I made the mistake of not knowing anything about opals before buying my ring on a whim during a wedding anniversary trip. I made several attempts to contact the business for a copy of the GIA report that I can't seem to find (perhaps they never gave it to me, perhaps I misplaced it). GIA reports don't list origin of the gem so I'm not sure it would be very helpful anyway. The first time I called and asked for a copy of the report, told me they'd get it to me in two weeks, but never called me back. I then tried to contact them via their website contact form and they never replied. Since then when I call, no one picks up. I would like to give these guys a chance to make things right and at least provide me with the information they promised me. They have my phone number. Maybe they will see this and reach out? I don't hate my ring, I just hate that they initially fleeced me and are now avoiding me. Yes, it's a jewelry store in an overpriced tourist town but still I expect transparency regarding my purchase. Buyer beware.

    My partner and I are ordered our wedding bands at B & G Jewelers. Alex and Peter are both…read moreprofessional, welcoming and talented with their business. Our rings turned out incredible! Definitely stop by there if you're looking for jewelry or visit when cruising on Ocean Avenue.

    Coach - Love the 70s vibe.

    Coach

    (75 reviews)

    $$

    I like to stop by this outlet store in the middle of Carmel on Ocean Avenue and check out the…read morelatest in Coach. I am a big fan of their leather goods, but not so much the purses as the small leather accessories like address books, picture frames, and iPad covers. They are always so trim and neat and functional! We sometimes go to the Coach outlet store in Gilroy on the way up to Carmel, but often find that the latest styles are at the Carmel store. We were warmly greeted several times the other day as we explored the new looks in bags. I liked the range of colors and the prices are terrific at this outlet store. There always seems to be an extra percentage off certain items, so be sure to watch for the signs. I didn't find a bag, but enjoyed my tour round the new styles!!

    I have mixed feelings about my visit to this shop in Carmel by the Sea, mainly because I asked a…read moreyoung sales associate a couple questions about the sale that was going on and she got noticeably irritated with me. I'm still not sure why. Also there was no indication that it was a Coach Outlet rather than a Coach Retail store, which I didn't figure out until I got home and read the Yelp reviews. The store was crowded with people and they had a ton of purses on display. I wanted to see a Chelsea 30 in brown suede, a bag I've been thinking about for a while, but they were sold out. I tried a similar bag but no go. I ended up buying a little Faye Shoulder Bag in the color chalk. The irritated sales associate got nicer the longer I spent in the store. The woman who rang me up was friendly and helpful. I haven't bought a Coach purse in over a decade, but I have to admit they are starting to appeal to me again.

    Chatel Atelier - watch_repair - Updated May 2026

    Loading...
    Loading...
    Loading...