The customer service here has always been great, esp. compared to the new boba place downstairs who are always rude (won't name names but iykyk). Today we had Jesus who was super helpful with the drink options I had questions about. Huge kudos to management for hiring great people! read more

Absolutely terrible the way you guys run your business. The first time we tried you guys we ordered on the kiosk and there were no large cups available. Luckily the barista was nice enough to make our drinks x2 because we missed the sign above the kiosk saying "No Large cups". It was our mistakes for missing the note, but who runs a business and runs out of cups? The second time we passed by like ooo okay there's no sign they have cups, we were told no drinks except green tea. The way it looked was things were cleaned up ahead of time and nothing was able to be made and the mall closed in like an hour. Just shut the whole day down then, the way we were yelled at when we walked up instead of just saying "hey we apologize we only have green tea available" but no it was "We only have green tea." as she was on her phone like we interrupted her. The third and last time we will ever interact with this business was through UberEats. The store decided to cancel on their end because they ran out of aloe vera. Make that make sense. Not only were we not contacted, just make the drinks without aloe vera and be done, nope they decide let's just cancel the whole order, that didn't show up on my end. So you're telling me to cancel so I can get charged? Ha, you think I'm stupid? Absolutely not. If they supposedly canceled my order I should see that on my end, nope they claimed it was UberEats' fault. Huh? My order is still active on my side. Two poor drivers who were super sweet had to deal with them. Disgusting. Honestly just shut the whole place down. Chagee opened up and there's a new boba spot coming soon. I'll visit them. Don't waste your money here. Awful business practice. Terrible way to run a business. Fake syrup flavors anyway. read more

Boba all day everyday! I had: 1. Pumpkin spice milk tea 2. Lychee green tea 3. Thai tea 4. Panda supreme milk tea - they have a mix of original pearl and glass pearl. Makes it so fun! read more

Chatime Culver City - IG: happyfoodietown - Bubble Tea Near Me - Culver City, California

If you're looking for quick, convenient boba in the Westfield Culver City mall, this is definitely a decent spot to stop by before Chagee opens. I was super excited to find that there was a Chatime near me, but my enthusiasm was soured by the service, which wasn't that helpful. Only one girl was working during that time, and when I asked for help with app ordering, she told me to just figure it out on the iPad ordering system while she stood by chatting with one of her friends. I eventually figured out my question by myself, but I'm pretty sure they didn't hire her to stand around and just chit chat.... The drinks themselves were pretty decent, and fairly priced for how large the cups were. I ordered the taro mousse milk tea (which is one of their most popular drinks) and the pumpkin spice milk tea (seasonal, surprisingly works very well), and enjoyed both, although I've definitely had better boba elsewhere. Overall, this spot is a convenient stop if you're in the mall and craving a quick boba fix, but I would otherwise skip. read more

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Haven't been to the Fox Hills Mall in a minute. The hubs and I were craving something sweet to drink and saw this Cha Time on the 2nd floor. We ordered through a kiosk and waited a bit for our drinks as they told us that there was a big order before ours. Got the lychee slush and hubs got the watermelon slush. Both equally good even without any add ins. Good for our first time. read more

Chatime Culver City - Counter - Bubble Tea Near Me - Culver City, California

I'm giving this place 4 stars. I went specifically to order coffee, as they present themselves primarily as a coffee shop. Unfortunately, the coffee turned out bitter. However, they have a nice atmosphere, a wide variety of other drinks and desserts, and they do love all things sweet. So my rating is 4 stars for now read more

Chatime Culver City - Iced coffee - Bubble Tea Near Me - Culver City, California

It's okay, it scratches the itch for a boba. I would recommend getting lower sweetness if you can, very refreshing drinks and lots of menu options. read more

Always out of boba. I order thru DoorDash and I put 2x boba and they put the boba on the top of the drink...

Best boba in Culver City Westfield. Recommend my go to drink Brown Sugar Boba. BTW Zoe is super nice and helpful about the drink problem I had. read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California

Delicious refreshers , place looked clean and decent ! Cashier was helpful on suggesting what's most popular definitely coming back read more

Chatime Culver City - Delicious refresher strawberry - Bubble Tea Near Me - Culver City, California

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This review is based primarily on what I witnessed while waiting for my 12-year old goddaughter to order her drink, at 8:15pm on a Thursday evening (they close at 9:00pm) There was nobody at the counter. Most of the toppings bins were open, crumbs were all over the counters, & the ice containers had no lids. Called out for service for a few minutes and no one showed up. As we walked away a young lady with a mop and bucket came from the back. She instructed us to order on their iPad and then started to mop the small store/booth. The pine-sol smell immediately took over. Once the order was ready to be prepared, the employee pushed that mop to the side and went right to making the drink. No gloves. No hand washing. Although the young lady helping us was very nice once she came up front, the entire visit was pretty disgusting. read more

I've had this place a few times now and have been meaning to leave a review. Good tea good service and good boba , if you are at the mall and wanna get your boba fix this is the way to go! Highly recommend this place ! read more

Chatime Culver City - Thai Boba milk tea - Bubble Tea Near Me - Culver City, California

The fruit tea here is sooooo good, super refreshing and delicious. I got the peach black tea with lychee popping boba as an add on. The tea was sweet and tasted like peach, and each bite of boba tasted like lychee heaven. Definitely worth a try. The drink came out decently fast, considering there was only one worker. Drinks are self-ordered on a screen at the front of the store. read more

Chatime Culver City - Peach black tea with lychee popping boba - Bubble Tea Near Me - Culver City, California

Best boba hands down! A plus that the staff is super friendly and patient as I had kids that were indecisive and they were so kind. read more

Chatime Culver City - Boba milk tea no ice with oat milk! - Bubble Tea Near Me - Culver City, California

I placed an order for a 32 ounce peach tea and it cost me $10.11. I think the price is too high for a regular tea and the menu is misleading instead of putting the price of the drink on the menu, they tell you that it's going to be an Up Charge for the size. They probably know if they put the actual prices on the menu. Customers won't come. A let's not forget that cashier was been rude when I ask her . Why is the drink $10 . It was a young girl with glasses. She was more concerned about getting back and talking to her friends that came from the food court.... read more

Chatime Culver City - Not worth $10 for 32oz is not like they're using special water... - Bubble Tea Near Me - Culver City, California

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Ordered a Thai milk tea slushie and watermelon slushie for my mini me during our trip to the mall. Quick and friendly service by the gentleman at the counter. read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California

Not a huge pumpkin fan, but Chatime has a pretty good pumpkin spice latte. It has a pretty balanced taste of pumpkin and cinnamon. The seasonal drink also came with a cool Halloween collectible card. Service was friendly and pretty quick considering there was one person working and a pretty steady flow of customers. read more

Delicious drinks with yummy boba! I love this place and keep coming back. I suggest everyone give it a try! read more

Chatime Culver City - Lychee slushie with mango popping pearls - Bubble Tea Near Me - Culver City, California

The part of my experience here that I liked the least were the confusing prices. This Chatime tea stand location is located inside the Culver City Westfield Mall. You go up to a touch screen and place your order there. Looking at the menu on the TV's above, I thought the drinks would be cheap, so I decided to get some here. However, when I was ordering on the screen, the drinks were pricier. For example. The lychee green tea on the screen was $5.10, but the small size on the touch screen was $7 and $8.50 for a regular size?! I was confused, but I wasn't able to ask since the staff were in the back of the kitchen and there was a line behind me, so I just ordered. I got the small lychee green tea with lychee jelly which was $7. The drink was decent and refreshing. I like how it tasted like they used real fruit. However, $7 for this wasn't worth it, especially compared to other chains out there who offer bigger drinks at better quality for cheaper. $7 would be a large size at other boba spots. I don't think I would come back here due to the prices for standard quality drinks. read more

Chatime Culver City - Lychee green tea with lychee jelly - Bubble Tea Near Me - Culver City, California

Always clean and drinks are always great. My favorite is watermelon or apple with green tea base. read more

Chatime Culver City - Watermelon with green tea base - Bubble Tea Near Me - Culver City, California

I have to give a great review to the person who served me.I believe her name was Amanie. She was polite kind and served me with a smile.Despite this being my third time coming to chatime in 3 weeks and the store being out of stock of my favorite drink. She graciously gave a list of it that I might be interested in, describe the flavor and taste. I also saw she handle other costumers concern with great ease. read more

Jasmine Milk Tea was good! The tapioca pearls were hard and chewy, mayhaps undercooked.

Delish, great service, many options. The Chatime in Fox Hills is quick and easy to get a boba tea from as you shop around. Definitely stop by! read more

Great customer service (friendly and helpful) and great boba Nice pitstop at the mall read more

I'm here right now at 7:20 pm on Monday night and 2 workers were too busy talking to each other, one not even in uniform, probably off the clock and kept looking at me as I waited for my order to be taken, finally when one decides to take my order she continues talking after as well. It was extremely rude and made me feel like a bother for just being a customer.. definitely won't be coming back to this location read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California

Amazing customer service! Great selection! Clean and fast. I ordered the mango fruity and it's good!! And we got two cups since we're sharing.. Highly recommended read more

Great service Many options for boba Nice place in mall Dairy and non dairy products are available read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California

Great service and tasty boba drinks! The employee explained everything clearly and the location is very clean.

Sad there's no winter melon milk tea and there's not many locations in California. Drinks are consistent and tasty! Love how it's in a mall near the airport. Wait times are fast and service is quick. They ran out of boba pretty early in the day. We got mango green tea and lychee green tea. Love how they have the sweetness option. We got 50% sweetness. Will be back to try the milk tea options. read more

Chatime Culver City - Lychee green tea and mango green tea - Bubble Tea Near Me - Culver City, California

The best amazing service from Gael. I literally waited 1 minute and my drink was already finished before I even had to pay. Definitely recommend!!!!! read more

Food: barely any boba in my "premium boba" tea. Flavorless besides the boba, so a pretty disappointing drink for $8. Service: they have a self order station, we waited for probably 20 minutes while some kids took their time deciding before one of the employees stepped to the register and took our order there. Then waited another 10 min for the drinks to come out. This location is really convenient to where we live, but even if I was literally already in the mall, I'd rather drive 20-30 min to find a better place to spend my money. read more

I love this place. I wish I could remember the name of the person who helped me because he was genuinely so kind! I went to redeem a free birthday drink and the employee helped me with recommendations and applying my reward! The drinks are made quickly and the space itself looks very clean and organized. I got a honeydew milk tea which was yummy! It tasted fresh from the fruit flavor with richness from the milk tea which is exactly what I wanted, and the boba was perfectly chewy. I've also tried their regular milk tea with boba which had more of a robust flavor than I'm used to but really quite enjoyed. I would for sure go here over Jungle Tea, which is downstairs in the same mall. read more

Chatime Culver City - Honeydew Milk Tea with boba - Bubble Tea Near Me - Culver City, California

The tropical char-Energy drink was so good and customer service was kind and helpful.

The drinks are always flavorful every time I visit. Their boba is perfectly chewy (never too hard or too mushy), and they have a great variety of flavors to choose from. My go-to is the brown sugar boba milk tea! read more

Chatime Culver City - Menu - Bubble Tea Near Me - Culver City, California

I ordered a drink at 10:50 am. I paid. No one came out to do the order. I couldnt even ask for a refund. There is no ambiance. read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California

I have gone to this place many times but I do have to say the MATCHA IS CHEWEDDDDDDDD it was horrible! The server was kind but I will say she did NOT mix the matcha well! They also run out of toppings a lot and flavors and since there is no actual cashier due to lack of staff we end up paying and having to get a refund when this really could've been avoided if you have more staff. It is a good place just don't NEVER GET THAT MATCHA it's HORRIBLE I need to throw up from it free me and for $8 pls read more

Chatime Culver City - my badly mixed matcha and it didn't even look like the advertisement it was supposed to be matcha on top the milk then the boba balls - Bubble Tea Near Me - Culver City, California

Great spot for boba! The drinks are fresh, flavorful, and perfectly balanced--not too sweet. Amani was super friendly and sweet! Must try!!! read more

Beat strawberry matcha around! Beat of all you order on the screen and it magically appears!! read more

Chatime Culver City - Menu - Bubble Tea Near Me - Culver City, California

Didn't try the boba, but came for the slushies and they were pretty good. The order kiosk was convenient and easy to navigate, and the menu was pretty expansive. The guava-grapefruit slushy was perfectly sweet even at 50% sweetness, though the matcha slushy could have used more matcha. A solid spot right next to ample bench seating. read more

Excellent customer service boba has good flavor and good texture.Highly recommend alot of boba different flavors for those who like fruity flavors!!! read more

Chatime Culver City - Bubble Tea Near Me - Culver City, California