I came in here today with a bit of an emergency. I ripped the lining of my coat and since I'm just…read morehere visiting, I needed a fast turn around. Like most tailoring shops I've been to there was no set prices associated with tasks. Thus, I was quoted a price that I, personally, felt was high and asked if that was "the best price possible". The response I got was really quite rude but with time being a factor I decided to go through with the service. I came in a couple hours later and as promised my coat lining looked brand new and the work was done well. Overall I wasn't enthused with the interaction but I was provided with a fast & great service so I would go back.

Beware! The quality of service is hit-or-miss, and customer service is virtually nonexistent…read more My daughter needed a dress shortened because it was so long that she risked stepping on it and tripping. Before leaving the shop, she tried the dress on, and we immediately noticed that it was still too long. When I politely pointed this out to the owner, she responded in a rude and aggressive manner. I was completely taken aback because I simply wanted to address the fact that the dress had not been shortened enough. She claimed that I had approved the length when she pinned it. However, during the fitting, I specifically asked her to shorten it a little more so that the tips of my daughter's toes would show and there would be no risk of her stepping on the dress. After seeing how she reacted, I decided not to continue the discussion. I figured I'd pay the $80 alteration fee and figure out a solution on my own. Unfortunately, while I was paying, the situation escalated when she continued yelling at me. Whenever I tried to calmly explain the situation to her, she repeatedly interrupted me and would not let me finish a sentence. When I calmly asked her not to interrupt so I could explain my concerns, she walked away, went into the back room, and ignored me. The alteration itself did not meet the specifications we discussed, and the owner's behavior was completely unprofessional. Save yourself the money, frustration, and unpleasant experience--find a different seamstress.

I have went to her since i was little, i am 18 now and going to senior prom. Always affordable and…read morenice.

I've gotten all of my pants and dresses hemmed here and she's the best! she's so fast and…read moreaffordable! best customer service :)

I have been going to Stergio's for the past 25 years for clothing alterations. Last week, I took…read moretwo men's camel hair sport coats for alterations of the coat sleeves. Had both sport jackets back within 5 days and tailored perfectly. Over the years I have taken suits, sport coats, trousers and top coats for alterations and they have been tailored perfectly. I highly recommend this establishment if you want your alterations to be done correctly the first time. Prices for quality workmanship is money well spent and reasonable. Definitely a 5 Star business with outstanding customer service done by a master tailor.

Since I am 'vertically challenged', all my pants need to be shortened and tapered. Service and…read morequality of work are top notch. Consistent quality, always done on time. John - Williamsville

Nice people, unfortunately have shrunk my pants and dress shirts. Genuinely have created such an…read moreinconvenience for me as I have to shop for dress pants and shirts. What a waste of money and time.

Towns Cleaners is located right in downtown Getzville, nestled near Elmo's in the strip plaza on…read moreMillersport Highway. You can always count of them to launder or dry clean as specified and in fair time. Also, there is a competent tailor available who does wonderful work, also in a reasonable amount of time. All this, plus very friendly service and reasonable prices are all great reasons we've been coming to Towne Cleaners for years.

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!