Very nice, both on the phone and when I got there. Also wasn't a line... always nice! Only dilemma…read morewould have been if I had relied on their website to know when they were open (NOT 24hrs), but she told me their closing time on the phone, so all was well! Just make sure you ask all the questions you think you have before you go, and you shouldn't have a problem!

Giselle is an incredible business account manager, who clearly leads by example. She is…read moreknowledgeable, approachable, and truly cares about providing excellent service to every member. Her leadership is reflected in the positive, welcoming atmosphere throughout the branch. Wylie and Clara are equally amazing. They are always friendly, patient, and efficient, taking the time to answer questions and ensure every transaction is handled accurately. They consistently go above and beyond to make members feel valued and appreciated.

I opened a Unitus account a little less than a year ago hoping to get away from big banks and…read moresupport something local. Unfortunately, I regret that decision. From the start, I've had nothing but issues with their fraud protection system. Every time I tried adding my debit card to Apple Wallet, my account froze and triggered a fraud alert. Then, after making a small purchase (under $6!) at a supermarket I visit all the time, the same thing happened again. Of course, these alerts always seemed to hit on weekends -- leaving me without access to my money until Monday. When I finally reached customer service, they offered no real help. I was told there was nothing they could do and that "Apple or the market" was causing the alerts -- which makes no sense, since I've never had this issue with any other bank. More recently, my direct deposit didn't post on the scheduled day. I went into the branch to let them know and asked that any overdraft fees be reversed since the deposit would arrive the next business day. Instead of helping, the assistant manager, Kay Birgul, was dismissive and rude. Her exact words were, "If you have more items that hit before your deposit, your employer will have to cover them." I've never requested a fee reversal before and didn't appreciate being treated like an inconvenience. To be fair, other staff at that branch have been kind and helpful in the past -- but this experience was enough to push me to close my account. I'm moving out of state soon anyway and will be switching to another bank. I'm sure there are plenty of local options with better customer service and fewer technical issues.

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

Great local office. If you value service, come here. Dealt with plenty of different offices over…read morethe years and this one makes everything easy for me.

We appreciate Marc and his staff's personal attention and fast response to questions or requests…read more Marc has been our agent for many years and continues to keep us posted on obtaining the highest values in all our insurance needs. We highly recommend the Marc Skinner Allstate agency to our friends and family.

I stopped by NWPlaza Coins to see if I could buy a few silver bars to use as an ion source for a…read moresanitizer I'm building. Google Maps said it was open, but all of the glass in the storefront is blacked out, so it was tough to tell. The most prominent feature on the door is a sign stating "Do not knock", and instructs potential customers to scan a QR code, or send a text to be buzzed in to "provide a safe space for all". No thank you. No store should require potential customers' phone numbers as a condition of entry. I'm also not sure what they're referring to when they say "a safe space", but if a store is unsafe, I don't want to go there.

JT is a great guy! He was respectful and I got in after texting. Yes, the locked door may be…read moreintimidating, but think of the business he is in folks. I was looking to sell a collector coin. He offered a fair price and comparable to prices out there. (Understand people, what you want, what people on eBay and other site ASK, and what you/they on eBay make, are different), JT has a small business and has to make a profit too. I would definitely recommend him and look forward to doing business in the future!

While my experience is a good experience at the Mississippi-and Old Town locations…read more the large teller at the division location makes it difficult to just deposit a check from my job 2 blocks away. I'm aware they accept certain identifications upon the tellers discretion and this particular teller will not accept a federal id. I do my banking at the other locations because this large teller will not accept my federal id. It's the most inconvenient service the bank has offered.

They have improved honestly, it's nice to have the manager of the branch help you do some…read moretransfers!!! That's the attitude!!!

Easy to access ATMs right outside. And a clean organized facility to get services you need. It's a…read morecredit union also, so not quite the same as big banks, much more approachable.

Trash. Their website will not log in and let you access your bank account on your phone/laptop…read more They frequently have weird tech issues with how you receive payments and can inadvertently be overcharged in the negative on your account. Goddamit! Fucking try harder!

Over priced they will take advantage of you not know how to do your taxes I have had the worst…read moreexperience here I don't recommend it to anyone.

Came here to avoid going to a commercialized place like H&R block. I'm from out of state and thus…read morehad to do 2 state tax returns, which i figured would be complicated. There weren't a lot of the yelp reviews for tax services, so i figured I'd write one. I called to schedule an appointment for my partner and I, which didn't take long as tax season has just started. When we arrived, check in took about 10mins, which didn't seem too bad. Our preparer was Yana, a nice enough young woman. It took our preparer half an hour to log in to their system, but i suppose that may have been out of her control. Once started we let her know we just moved from another state and that we'd have to file in both states. She got started and asked us a few questions and that was it. She didn't really let us know what was going on and if she had any questions, she would ask the owner, David. I knew our taxes were going to be a bit more complicated than the usual taxes she works on, but being new to the state and oblivious to taxes, i was hoping she would at least be a little more transparent with us so we can learn about what was going on. Finally she asked us for about 10 signatures, on the first one, we asked what we were signing and she said, " it's so I can begin processing your taxes." Fair enough. On the second, we asked again. She said, "same thing, it's for the taxes." Mind you, she was not showing us her screen or anything. All we had before us was a 3x8" digital signature pad and her description of what we were signing. At this point, i was onto her and was not doing my signature, just long horizontal slashes on the pad. Once she finished, i asked for print outs of what we signed and a breakdown of the costs. We were charged a lot, but again, i figured it was the dual state taxes. We arrived 2hrs before closing and left 1 hour after. We probably spoke 5 times in that whole duration and we left questioning everything and honestly, feeling robbed. So I got home and reviewed the signatures. Most of them were standard federal forms that I've signed before, but about 3 or 4 of them were about consenting to sell my information to third parties. I was angry because she didn't tell us that at all. The next day, i received a call saying I had to go back in to re-sign because they found they made an error and couldn't submit my documents. I went in and i asked her to retract the other signatures, but it was too late for my partner, because her taxes had been submitted. So she said we can just cancel the spam texts, or if they're calls, just ignore them. So that's great. Long story short, we went to the H&R block on Division and Burnside and worked with Dana for a "second look." She was wonderful, and let us know everything she was doing and even had a second monitor for us to see. She let us know everything Yana did was correct, but that they overcharged us. Lesson learned for next year. Be forewarned. DO NOT sign anything without them showing you.