Very helpful and clutch on moments i need , the guys here are always welcoming and supportive for new comers like myself

I just wanted to cash my check. Smith's couldn't do it -my employer has some issues with money I guess but they still asked me to sign it. So I went to Check City because they have always been able to. As soon as I got there, the lady Odessy was super rude. She grabbed my check and said, "oh, IT'S SIGNED," with attitude and looking at me like I was retarded. I explained the situation and asked if they could still cash it, and she acted like I was lying and even asked me if I had a receipt from Smith's to prove it. Mind you, I've been cashing with this company for over a year, they have my picture, my account, everything. She still made it seem like it wasn't me, asked for my phone number, which the other location don't do because it's already in the system with my PICTURE, and finally for my ID and kept asking for the manager because she couldn't do her job I suppose, whispering and hiding in the back with her. The whole thing took forever. Then she asked me " are you a bad night" after giving me nothing but attitude and her stink look, slid me the money without a thank you, and didn't even say bye. Other Check City locations are way faster and treat you with kindness and respect, this one just made me feel like I owe her something. read more

Michelle and Reuben were of great assistance to me in cashing my injury check. They were very helpful and provided a great experience! Would definitely recommend you to come cash or deposit your check at this location! read more

Andreah at the check city on Rainbow and Charleston was the most helpful and cheerful cashier I had while visiting. It's great when you get great customer service. read more

Anastasia had the best customer service! She was extremely thorough and very helpful!

Just a shout out to Check City and SAMANTHA! For Outstanding Service!! You guys are Awesome!! D.Lyon read more

Wednesday I had the pleasure of being assisted by Alyson! She is very helpful and friendly! Thank you Alyson for being the best part of Check City! Blessings, Lori Giessinger read more

I come here all the time to make money orders and today I can to cash a check and Ms. Yasmina was very helpful. She was courteous and explained to me the procedure and asked me to wait about 10-20 mins. Yasmina and her supervisors/co workers were nice and helpful! Thank you read more

I went to this location on 2/1/21 and Maria assisted me. What a friendly and customer focused person she is! She was very pleasant and I enjoyed the visit because of her. Thank you Maria for being the best of Check City. Blessings, Lori read more

Fast service the past few visits I've come here to get a money order. Lady's are always pleasant and have smiles on their face. Called today about a issue I was having walked in and they had my paperwork all ready to go for me. In and out Within seconds!! Thanks again for being great ladies! :) I hope you all have a blessed day. read more

I was calling around town looking to cash a check on a Sunday, check city had the best percentage. I was a first time customer and had forgotten something very important to cash a check. Sergio the worker was very efficient and calm and collective, I was on the phone for about 15 minutes and he had no issue helping me and giving me the customer service I needed. I would definitely recommend this place. Talk to Sergio I'd you can! And they're 24/7 with the best percentage on payroll check and everything above. read more

Check City - Check Cashing/Pay-day Loans Near Me - Las Vegas, Nevada

I used to use Check City a lot but not for awhile. I needed a money order and accidentally drove to Moneytree. Before entering, i realized if i went to Check city that it would be free. I asked Google if check city had free money orders and she said whatever was on the internet (which was "yes, free money orders"). I drove to the nearest check city, waited in line about 5 minutes (reasonable wait time) and then i was informed i needed to pay $0.59 for a money order. Dismayed, i said that i thought they were free and Kayla (employee) said not since June. I had the money but was slightly annoyed because i was thinking that check city had a marketing advantage over moneytree due to CC's free money orders but now that edge is lost for CC. Check City has lost my loyalty. I mentioned to Kayla that the website said free MO's and she replied "it says a lot of things right now". I'm not sure what she was saying but it sounded like she felt you couldn't rely on the CC website for accurate information. Additionally, Kayla wasn't the ray of sunshine i would've enjoyed in a customer service employee but i was nice to her because maybe her job sucks. I've had those jobs before and sometimes it's hard to be pleasant. She was very competent! read more

I don't know why this branch star rate is like this. Today I went there and the teller was Jonelle. She was so nice and friendly. The others were no good? I don't get it why. Anyway she was professional and reliable that was my first impression about her. I've got the money from South Korea. I showed her my ID and MTCN number. She guided me nicely. Thank you Jonelle read more

Three stars for the interest rate! Ouch! But the original girl (Wish I had her name) that helped me was so nice and sweet when I got my loan last month that I give her five stars. She was younger with longer blond hair. I had an emergency surgery on one of my dogs and this was the quickest way to get help. I know she was just doing her job but she also had empathy which is hard to find in people. I was distraught over my dog and she cared and asked questions. I did make her look at his picture to. The loan office is clean, plenty of parking and when they gave me the cash last month they counted it out in the back in private due to the amount. I hope my dog is enjoying his $4000 (included interest) rebuilt knee. I would do it for any of them. read more

Couldn't hate this place more...was forced to come here after vowing never to return. Always some issue. All my info is verified but still problems. Girl told me to verífy paycheck...I did, then she said they need a "verbal" verification from boss. At 10 pm. Really? Then said no it's ok. Just show me your schedule...c'mon. Only came back because money tree was closed. All stores are the same BS.. read more

Needing to get my money in check, I rolled into Check City to open up a Pre-Paid debit card. Long story short: I had problems activating it. At my ropes end with COVID putting me on furlough and the world so crazy now - I had all but lost my mind over the matter. Then I called Check City and Krysle answered. That statement was a mic drop to all my problems. Seriously though, she listened, she calmed me and when I went back she resolved my problem. Good Customer Service can mean different things to different people. But when it puts you in a better place in your heart, showing you a kindness and understanding that you can hopefully pay forward: That's Real Customer Service. Thank You Krysle, Thank You Check City! read more

Came in with a issue regarding an extra payment they took out of my bank and also they sent me to a debt department within 1 week, And I wasn't even behind on payments, the lady that was helping me was trying her hardest to figure out what was wrong. Mind you she is (NEW) , when she called for help this male manager came over with and attitude already, wasn't even listening to her and was acting as if he was busy looking thru paper. When I was the only customer in the building. He also kept talking under his breath and got mad when asked to repeat himself. He still didn't even have an answer as a manager and just walked off and payed more attention to some lady outside waiting on a Uber. Then another manager came up 2 help and was very helpful and gave me the answers I was looking for and was very concerned about the situation read more

Great service, buifrano did a excellent job! In assisting me , made it quick and easy .nice atmosphere.

By far the WORST check city ever! 7 people in line all squished by the door area and 3 check city employees behind the desk & only 1 check city employee helping customers! Standing here for over 30 minutes EVEN though the other 3 employees make eye contact with the customers but not helping the customers. This place DEFINITELY needs new management because this business is being ran like CRAP! Horrible, horrible, horrible check city location! The corporate office of check city needs to look into this place because it's SLOW, the employees here are rude, they work slow & dont give the correct info here! I would rather pay a fee from my bank next time then stand in line for 35 minutes for a money order! This check city location is HORRIBLE!!!!!!!!! read more

I did some business at this location. A young lady named Gwen took care of me. She was very polite and professional. I would return in a heartbeat. Thank you Gwen read more

Quick and easy. In 30 minutes I was out with $500. Jeri took care of me and made the experience much more pleasant than other places. I will definitely doing more business with this location. Thanks Jeri! read more

Be very cautious if you ever come to this one. Believe it or not, i have recieved counterfit money from them! I cashed a 1000 dollar check and got 500 dollars back in fake 100 dollar bills. I did not realize that the money was counterfeit until the next day when I tried to put in gas using a hundred. I didn't believe it myself until the clerk showed me in the right hand side was Abraham Lincoln when shown in the light instead of the face of Benjamin Franklin as a proof mark. I immediately went back and told them and they informed me that there was nothing they could do as I have already walked out of the store and there was no way in knowing whether or not I switched the bills myself. I was furious and felt victimized. I tried to contact management and whoever I could within the company and have never received a call back or any type of compensation or even an investigation. I tried to contact management and any other contact could within the company and have never received the call back or any type of compensation or even and investigation. I asked every type of question I could such is to review the cameras,etc. I would stay far away from here and go to another business. read more

Whew! Late nite check cashing! And I made it@1115pm! Thank goodness! I was 1 person away & got served fast! Usually they have a hard time locating my info on their computers but I guess it's because the person helping me knew what she was doing. Again! Thank goodness! Oh well, this is in my neighborhood so that's a plus! So check city, I'll b back! Thank u smooches! read more

I went to receive money thru western union that my family sent me. I walked in and was greeted by a staff member and asked her for a pen she immediately said they were not cashing western union orders and I asked if it was a certain amount they would she looked too her manager and said no. So instead of me knowing before walking in I had to deal with the issue of being told no for a service they off let and their system was not down. They are just being lazy but my whole issue was just put a note on the door. It's the holiday season why not do what you offer. I'm not a fan of having to drive around and waste gas cause you guys are lazy and then she had nerve to ask if I wanted too put the money on my Netspend card for $2 fee so not only are you not willing to do what your offer is but want me too spend money with your establishment. Happy Holidays read more

Fast service the past few visits. Lady's are always pleasant and have smiles on their face. Called today about a issue I was having walked in and they had my paperwork all ready to go for me. In and out Within seconds!! Thanks again for being great ladies! :) read more

All I can say is that Check City is SHADY. They tried STRONG ARMING me into getting a new NetSpend card through them this morning. They charged me an additional $1.95 on top of their existing $2 load fee because I didn't get my NetSpend card from them. The teller explained that "as a service" to me I could get a new NetSpend card at no cost, aside from the $10 I had to put on the card, and I would only be charged the $2 from now on because I would be getting the card from Check City. I have been going to this same location for years and loading my card for $2. Never Again. I will NEVER do business with these extortionists ever again. They obviously get a big $$$ bonus from NetSpend for new signups and STRONG ARMING their customer base is how they're trying to do it. I guess it goes without saying that a greed based predatory loanshark company like Check City would resort to strong arming to add to greed base. SHAME ON YOU, Check City. I wish I could give you negative stars for having such deplorable practices. read more

So I have a mixed review, I have recently started going to this check city and was very pleased with the younger tellers working here they were always very helpful, very friendly, and always get me in and out quickly. I go into check city for a variety of reasons and since i usually dont get off until 3am sometimes this location is very convenient. However I am writing today because I have recently had a very annoying experience with an older lady that works on the late night shift. This older lady was rude and I did not appreciate her seemingly irritated disposition with me. I simply asked her to explain the loan process with me as I had never taken one out (I usually only do check cashing and money orders) she huffed and puffed and told me I didn't have everything I needed and that I couldn't take out a loan that I would have to come back in the morning. That would have been fine if her demeanor was not so horrible. She smacked the counter when I said I didn't understand and then proceeded to tell me the same thing just speaking slower. I would have given a 1 star however the other 2 girls that work the late night shift are great and I hope that when u go into check city you get those two young ladies because they know how to treat customers. read more