Mark was great. He came out to give me an estimate and diagnoses the issue with my dishwasher. He…read morewas very informative and let me know what the issue was. Sadly it would cost more to replace the board than for to replace the dishwasher that was 15 years old. Mark just confirmed it was a good idea to replace the dishwasher. His honesty was very helpful. Will definitely use Fuse again if the need arises.

I'm very happy with the response time, getting out first thing in the morning, and also the price…read more They identified the problem, took care of it, and showed what was needed to prevent it from happening again. I also thought their price was within the expected, and even very reasonable compared to others out there. I would definitely use their services again!

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

Had dryer serviced Steve was quick to respond and dependable and affordable highly recommendread more

From the owner: We repair most major brands. We make ever effort to provide local, affordable and dependable…read moreservice and installations. We are currently a home based business which helps keep over head cost down and allows us to pass the savings on to our customers but due to that we do not have walk in service available at this time. We also offer extended service hours (upon request) to accommodate a busy work schedule. Please feel free to reach out with a call or text . We will be pleased to help you.

Juan answered my call within a couple seconds, and he said he'll be over to fix our dishwasher the…read moresame day! Amazing service and quality, which resulted in our dishwasher being fixed. Thanks again, Juan! We will definitely be calling with any other issues we have in the future!

I had a 3;30 appointment with this guy Juan who was supposed to be at my house at 3:30 to look at…read moremy refrigerator. I called him at 4:00 to see if he was still coming since he hadn't arrived. He said he was running an hour and a half I asked him if he was going to call me and let me know he was going to be that late. Then he said he would call me when he was on his way. At 5:00 he still was not here so I called him again and he wouldn't answer his phone. I left him a voicemail and sent him a text message asking if he was still planning to come out because if he wasn't I would find somebody else to do the job. He text me back and said find somebody else. He was very unprofessional and rude! I would never trust this guy to do anything at my house. I asked him who he worked for and he told me he worked for appliance pro of Knoxville. I called them and they told me they had no one working for them with his phone number or name. So he lied about who he worked for as well. Steer clear of this guy he will rip you off if he shows up.

WOW-A+++! I've had rental property for 35+ years and Nick is the BEST Appliance repairman I have…read moreEVER hired. Came out the same day, was on time, AND pricing was reasonable. He fixed the oven ignitor and was in and out in about an hour. DEFINITELY CALL HIM!!!

Yelp info needs updating, they no longer service refridgerators. That said had quick email response…read more& I do not know their qualifications in other areas. Give them a chance if it's not about getting your fridge serviced. Less one star for outdated info, otherwise quick & responsive.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more