I am surprised to see such a low rating (three stars as of this review), as my experiences at this restaurant in the past year or so have been excellent every time. On at least three separate visits, the service has been friendly, the food has been tasty, and the prices are reasonable. I can recommend the fried shrimp and the vegetable plate. And seriously, the honey butter croissants are worth the trip alone! My only complaint would be that, for some reason, the lighting is unnecessarily low. Not sure if they are going for a romantic mood, but it's not that kind of place, so please turn up the lights! read more

The best place to eat in Odessa... Hands down. Service was excellent...food portion was fulfilling...The taste was really good. I recommend their Combination. The reason why Im giving this place 5 stars is because my food experience has not been the fondest in Odessa...but you should Check this place out read more

Why am I giving this place 3 stars is that the place is not bad. Food is great. But the bad thing is that when I came in with my mother, there was a team leader that was real iffy with us in the front. read more

Every time we drove by this place was always full, so we went for dinner this evening. The inside of the resturant is very pretty and clean. We were seat quickly, our server was friendly. We ordered an appetizer which was the spinach & artichoke dip, he said it'd be right out it took 20 mins. It was very yummy, I would get that again. We placed our orders, my husband ordered the New Orleans pasta & I ordered the smokehouse burger. The wait for our entrees was a little long but we were fine. My husband asked for the pasta without onions, he was told it's all pre made so they can't take them out. So my husband said that's fine bring it with the onions. Strange though because everywhere the note everything is made from scratch . Once our food came out we sat there for a few minutes without silverware or napkins. The food was tasty, the pasta was unique and full of flavor. My burger was also delicious, I would order again. We then shared the monster cookie dessert, it was the best part of the meal. Overall food was good, service needs some work. Several times we had to ask for refills or napkins, felt like staff consisted of new hires. They were very nice just very slow. read more

Cheddar's food never disappoints! The service here is usually pretty decent. It becomes extremely busy during peak hours, so I wouldn't be in a rush if you go during those times. read more

I've dined at this chain across the States of Oklahoma and Texas. I've never eaten anything here except for the Monte Crisco sandwich plate. It's always been my favorite except for this time. The sandwich is stacked with several deli meats and cheeses, dipped in batter and fried quickly to a crisp. Once out of the fryer, it is sprinkled with confectionary sugar and served on a plate with raspberry jam and the side of your choice. Okay, so it's not the healthiest choice on the menu, but once you've had the combination, it's hard to resist. Unless you had it at this location. It just doesn't work if the batter isn't crispy. I was not a fan of the doughy outcome that was served on my plate. On a positive note; the loaded potato was perfect. And the onion rings. Don't miss out on the onion rings!!!! The service was great; friendly and attentive! The location was just outside the Mall. We walked off dinner in search of the perfect dress! read more

Cheddar's Scratch Kitchen - American Near Me - Odessa, Texas

Service is average Food is above average Pricing is average Atmosphere is above average Wish we had one in midland, we have been here several times the last 4 years, never been disappointed. Chicken has great flavor Sandwiches are great Family loves the place Its a great place to feast! read more

I took my wife and son today, it is our 2 year wedding anniversary today, Daniel the manager greeted us at the door with a smile and friendly greeting as if he were actually happy that we were there! Our server was Alberto, today was his last day of training, he and his trainer were both amazing!! The food was awesome!! We ordered appetizers that were really good and huge in amount, our entrees were equally impressive! At the end of the feast they brought us a huge piece of chocolate cake and ice cream, on the house for an anniversary gift, what an amazing experience!! We will definitely be back! I highly recommend it, very refreshing experience!! read more

The place was so busy. But several servers. The food was not good. The Pot pie and honey glazed salmon was so over salted. I told the manger. The onion rings were very greasy. Will not eat at this Cheddars location again. read more

I wasnt expecting gourmet...it is a chain, but I have had some decent food at some chain restaurants. This review is mostly about service. Our waiter was VERY distracted, we had to repeat our drink order twice. Good thing I asked for water because we were NEVER offered a refill of any kind. The food sat for a while before we got it, my mac and cheese was congealed and cold. My salmon crust was so salty I had to peel it off... and it was cold yet over done. We waited, the waiter passing us at least 4 times...our plates and glasses stacked at the edge of the table, for our check. He had a nice little meeting with several other staff about not getting a tip at his other table, then walked right past us again. Had to flag the manager to get our bill. We left a 15% tip.. but little man, you didnt deserve it. Wont be returning. The food just really isnt that good and the service is tragic. read more

Wait 30 mins on the table and the waitress just ignored me. Asking for a drink and never delivered. she had 2 tables only, wasn't busy at all. Will not come back for sure. read more

Bailee and Savanah are the best bartenders ever! They have great personalities, the dynamic duo !! We only come to cheddars to see them!

I ordered a 14 ribeye steak , medium rare. It came well done,and was a sirloin. There is no way they were unaware of the mistake , but they served it to me anyway. I don't believe the server realized what the short order cook had done. I paid for the meal and left an 18% tip. If you eat at this cheddars, expect to be dissatisfied. read more

Solid food. Consistency in cooking, selection, flavor, etc. --- from dessert to appetizers. Clean place, wait staff is friendly --- sometimes the wait can be long, but that is because there are limited decent restaurants in Odessa. -- Pricing is good, the most expensive thing on the menu I think is $14, so can't beat it. Great for a night out with the wife, good lunch spot for meetings, or take a large party too with an area in the back. read more

It was great service, hostess was not polite. I loved the food and the server was great. The Hostess, especially, just ruined the EnTiRe experience for me. Very dissatisfied with his unethical standards. read more

Horrible. Granted we had a party of 6 and expected a wait. However after an hour my son went and was told one party ahead of us. 30 mins later I asked and was told they were setting the table now. Another large party was sat. I asked how much longer and the hostess said let me check and got the manager. Who came to the podium with attitude. She said they were setting the table s s a breath later said they were waiting for a party to leave. I asked which is it as I was told earlier they were setting up our table. She said " I am telling you that we are waiting in a party to leave". I tossed the pager on the podium and left. Sent a message on the contact us page of the corporate website and nothing. Sent one a week later nothing. Obviously they could care less about what a customer has to say. Time for new management. read more

Waitress was beyond friendly and helpful with what she could help with. I ordered a caesar salad and later on was told they did not have caesar dressing. My husband ordered garlic bread, they informed him later that they did not have garlic bread but toast. He asked for it to be replaced with the toast and then he's told they are out of toast that the last of it burnt. We went in asked for a table for 4. We waited 25 minutes and noticed that 2 empty booths were not occupied the entire time we waited. Will not return to this location. For being my first time it was a horrible experience, minus the customer service our waitress gave us. read more

This place is a joke. Waited 10 min for our table for two which wasn't bad. Sat and waited for 15 minutes for a server that never came. I asked a passing server to speak to a manager. By this time a group that was sat after us had already got their drinks, appetizers, and were waiting on their food. We still had not seen our server. the manager apologized and asked if we wanted a different server I said "no this is ridiculous we are leaving" out of the entire 45 minutes we spent there the only person who spoke with us was the manager that I had to ask for.... WILL NOT BE BACK! read more

Wow this place is one of the worst restaurants ive been too in a long time. Wrong drink 20 minutes after ordering. Then wrong food item i ordered. Then attitude when i told her it was wrong. read more

Ok I've been here before but have finally figured out what to order. 1st start with chips and salsa and a nice big sangria. It needs more strawberries but it was very much welcomed after 8hr drive then order steak and fried shrimp . House salad .... I love my steak still alive ..I like to put it down myself , Southern girl and all. But I have decided that in order for the wait staff to be on point go at 12.30 pm ... insane thought process I know but she was amazing and fast so impressed not only that but as I looked around so we're the others. Good job guys I don't give very many 5 stars but you deserve it . so whoever worked last Tuesday at lunch thank you and your staff read more

If could give zero stars, would! Cold onion rings, AGAIN, despite asking for them to be served hot. Because entrees always come right after appetizer, delayed placing our order and even then because waitress kept coming by to get our order, we requested she wait a few extra minutes to place order. Didn't matter what we asked for, entree came out cold too. Used to go at least once a week. No plans to return. read more

I have eaten here about 5 times and found most of my experiences to be quite good. Only two of the times has the service been a little less than par but just because the people were very new. All their food has been very good and have enjoyed everything I have eaten here. It is simple Americanized chain restaurant food that is all very good. They do have a pot pie which is extremely nice. No complaints. read more

Not worth the wait. Food is great , but when you have to wait 30 mins to get seated and still have to ask the hostess what the issue is and you have to wait another 30 mins just to get seated. Left to TRH and had a 30 second wait with no BS excuses. . read more

We had several hours to eat before our next errand and chose Cheddars. I have not eaten here since they became Scratch Kitchen. The menu is more limited now. The server was friendly but our order took well over 30 minutes. The time we had was spent on waiting for food. I asked the hostess to speak to a manager. The hostess was very friendly but the manager was not. She did not let me finish before saying they were busy with a to go order in front of us. They did nothing to remedy the situation and we had to take our food to go as we could only eat a few bites. read more

I haven't been here in awhile because the wait is usually so long, so I'm glad it wasn't long today. Food was excellent! My steak was a little overdone but it was still very flavorful and tender. The chicken tenders were also great. The corn, onion rings, broccoli rice casserole, everything was wonderful. No problems at all and excellent service. read more

One star cause you must. Restroom was nasty, food was terrible some of the veggies in my salad were frozen. Employees walking right over the top of ranch dressing all over the floor. Miss managed and I won't go back. read more

Thought I was on Candid Camera so much s*** happen first 45-minute wait for two people second set down 25-minute wait for drinks 3rd weighted toasted like this and will be wanted for a half a dozen and waited another 20 minutes still nothing and no silverware had to use another waitress to take her order not a good experience read more

My family and I decided to give Cheddars a try and what a terrible decision it turned out to be. The receptionist is less then welcoming but at least she did her job & our waitress was great. The problem occurred when our food was delivered (by the manager) & my sons BBQ chicken was delivered as a plain chicken breast. When I pointed it out to the mgr, instead of saying "sorry about the mess up I'll get it corrected" she proceeded to argue that the kids plate doesn't have BBQ chicken but that she could bring me a cup of BBQ sauce. I declined and instead pointed out to her that it does indeed have it on the menu (physically showing her). AGAIN, no apology and more of her rude argumentative tone telling me she didn't care what it said it's not how it's done BUT she would do me a favor and have them put BBQ sauce on top or could bring me a side cup. I declined stating I did want her to bring me a cup of sauce or pour cold sauce on it, I wanted it cooked properly. So she huffed off and said she would take care of it BUT she didn't! She arrived one minute later after putting cold bbq sauce in it, at this point I just requested a to go box and proceeded to give my son my BBQ ribs. When she noticed it wasn't getting ate she did offer to comp the plate but I didn't want comped food, I wanted it cooked correctly & that was obviously not an option. So I took it home and will warm it and eat it myself later. My suggestion is to hire a manager that 1, has customer service skills and 2 knows the menu. read more

We have been twice both times great food and great service. I enjoyed the bacon cheese burger which was full of flavor. I had the steak and shrimp, the steak was perfectly cooked and the rice and beans was awesome. read more

Not my best day at Cheddar's today. Food is excellent. They need help with personnel today though.

I dined with a friend and his mom tonight at the Cheddars in Odessa TX. Aside from his food being cold and giving up after the 3rd time sending it back we gave up. Then, when I walked to my car which was about one of 5 in the parking lot behind the store, I saw a big silver Toyota Tundra TSS parked very close to my car, he had a good 2/3rd's to choose from but parked less than 2 feet next to me. I had things to put in the passenger side and when I saw the damage that pickup did to my car from opening their driver door, I became furious!! I called the store and asked to have them page the owner of that vehicle because the scrape and dent is significant! The girl that answered the phone called her manager to the phone and he was VERY non-chalant about the whole situation and repeatedly said they didn't have a paging system which I find hard to believe. I offered to come in and yell the information out but he denied me the opportunity. He was incredibly uncaring about the situation but I'm sure if it were HIS car, the results would have been QUITE different. I went inside and got his name, Anthony Goodman. While he was too busy "mingling" with the girls up front, he managed to tear himself away long enough to give me his name and the store's address. I was a restaurant manager for almost 20 years and I guarantee had I acted toward a customer like that after the crappy service I'd already gotten I would be unemployed the next day!! I'll be asking the store to pay for damages. read more

Cheddar's Scratch Kitchen - This is what happens to your car at Cheddars! - American Near Me - Odessa, Texas

Not from Odessa but so happy we tried it. First time trying Cheddars as well...Food was amazing order the Triple Treat app. & the cheese bites are AWSOME & the sauce makes EVEN better. My husband steak was PERFECT...Our waitress (Randi) answered all our question and extremely polite...the manager Nicholas M. came by our table and greeted us & thanked us for coming. WE WILL BE BACK. read more

Is like any other chedders good food but the waiting God sometimes up to an hr...just so they can sit you down...so don't go starving u faint before they sit u...even though sometimes the tables are empty... read more

We went here the other day, the first time at this particular cheddar. Everything was great, the appetizer and our meals. The waitress was also good read more

Food & service was good. Although the floors, tables & dishes were all dirty to the point of not being able to enjoy the meal.

Use to enjoy Cheddars on this visit 2 out 5 people did not get sick The lettuce nd tomatoes where old and wilted on sandwitch read more

My husband and I are big fans of Cheddars. The servers are always attentive and the food is good. We enjoy the large cocktails dirt cheap! Try "The Painkiller" - it's amazing! read more

We hadn't been to Cheddar's in a long time and decided on it today. It was a disappointment, we always order the buffalo chicken tenders and they where terrible today. Tasted old and not freshly made. The highlight was the spinach dip and salad. Will not be back. read more

Second time to eat at this restaurant. Food is amazing. The service is something to be desired. Food takes too long to come out. Servers don't check on you. Tonight a half full drink was taken from the table and spilled onto our feet. The server did not apologize and still charged for the drink. After waiting with empty glasses for quite some time were told that the bar was closed and no longer able to bring any drinks that were ordered. Again the food has been great it's the service that has yet to be anything more than poor. Will not return at this time. Hopefully others have a better experience at this location. read more

My food was delicious today (June 16, 2017) and my waitress Amber was great as well. I recently moved to Texas and ate at Cheddars in San Angelo and in Odessa, Texas. The food was always great and service was great. I bragged about the food and restaurant, it quickly became my favorite restaurant. However on Sunday, June 11, 2017. I had the most horrible experience at Cheddars Restaurant and I've ate at many restaurants around the world, here and abroad. First, the wait was extremely long after we were told the wait would be anywhere from 5 to 10 minutes, it turned into over a hour. The sad part was the waiters and waitresses were just standing around at the hostess stand and several tables were available, I guess it was a shift change???? Second, we could not use our coupon, it does not expire to June 18??? Third, I asked for sweet tea and received unsweetened, when I asked the waitress to correct it she got an attitude. One of the other guest asked the waitress a question and she rolled her eyes at her. That was the final straw, we got up and walked out. Horrible service at a place that we normally love. My party said the will never come back to this location. As for me, I couldn't stay away. read more

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