Last year they stole a colt 45 our of my wifes center console tole me it's my fault for having it…read morein the car, reported it to the FBI, atf, and state. Did a half ass job fixing my wife's car and they damaged it further to the point where the rear bumber shakes going 40mph. Said they fixed it, didn't. They lie they cheat and they steal go somewhere else like ricks or anybody but here. If they take this post down again I will just re upload it again

Really awful experience. They had both our vehicles for over a month. They called me three weeks in…read morea row to tell me my car would be ready by Friday and it never was. I started to wonder what they were doing with it, maybe they lost it. When they finally said it was ready, there was a large fresh ketchup spill inside. The other car was damaged by them multiple times, they twice tried to return it to us unfinished. It was so bad, they put the door on crooked so it hit the door behind it. Every time we asked them to fix the big scratch they caused or the broken door they put on, we felt like we were begging for extras. They had also driven it a lot, they put way more miles on it than they told us about. Very untrustworthy, we are not happy with the work they did but there's no way we're taking it back to them.

I had a 6R80 rebuilt here in late October 2022, the owner said he was going to do a preformance…read morebuild, with a Billet Torque converter, well that was a whole lot of horse shit, they lost a bolt on my starter, the transmission went out again loosing 4,5,6th gear 2 1/2 months later, I sent it back to South Carolina to warranty the work I was hoping some common courtesy and getting something reimbursed for the Haul up there, I was "ready" February 7th, I drove it 2 weeks 2,1000 miles later and it goes out again, I called to see how can they help me as the truck is back in Texas I called multiple times they said they will talk to the "Boss" & call me back and the sorry SOB now won't even answer my calls now ! I forgot to mention they changed my transmission coolant hoses without asking me, they used regular rubber hoses, which get eaten up by the coolant, Definitely poor craftsmanship probably using cheap parts, & poor professionalism, wouldn't recommend this shop to anyone,

Wonderful honest people wanting to make sure your satisfied completely! Absolutely outstanding…read morecustomer service and so willing to help us out while we were traveling.

Rick's Paint & Body get five stars for their service and quality of work. Not only did they…read morecomplete the repairs to my Jeep before the promised due date, their craftsmanship is second to none. My particular repair was on what they call a "body line," and admittedly I was concerned that nobody would/could return my tailgate to the factory specs, but I must write that not only did Rick's Paint & Body do just this, my vehicle was ready five days before the agreed upon due date. And as a man with an eye for detail I just write that I was impressed with their attention to detail. Also, never once did I have to wonder about the repair process as their staff kept me appraised of every aspect of what was going on with daily updates. In closing, for any collision repair- large or small- Rick's Paint & Body should be your go-to shop to ensure your vehicle receives the tender- loving care you desire.

I took my 2024 C8 to Ricks and requested a price to install some side skirt. They started being…read moreshady from the get go. The service lady took my paperwork and ran up the manager in charge and started whispering to him about what I needed done. The manager told me it would be $300.00 dollars for a 20 minute job. I could do myself. They wanted me to leave my leave my car there for an entire day I asked could I wait on it. They said no so that's when my little voice started going off in my head. I inquired about why would it take all day. Now at this point my little voice kept saying no don't do it. I advised the receptionist. I'll give you a call later if I wanted them to complete the work. I went back home and did the work myself in 15 minutes. Now, I'm happy that I didn't let them keep my car after reading the horror stories about other people's cars being joy ridden and being damage. I just couldn't shake the feeling about leaving corvette with them. I will never go to that business ever agai.

I was not happy with this company. They never called me . I had to call them every two days to find…read moreout about my car. They finally called me almost two weeks later to tell me it was ready. On my way home with my car it stated breaking down they fixed the fuel pump which went bad, but they damaged the drive shaft & transmission mount. Granted they fixed the problem, but they also caused two other problems with their repairs. They didn't have the parts or knowledge to work on my kind of car. I called them on my way home & they said to bring it back. At that time I was two hours away. They said to let them know what my mechanic said was wrong with it. I called them to let them know the issue & they never returned my call or offered me any money back. Lesson learned not to just trust anyone with your car especially if it breaks down out of town.

Had a truck driver wreck out around 5am. These criminals "rescued" the truck and trailer from its…read moreside but as it was going back to their yard, their tow truck fell apart! Well since our truck still had a universal joint in tact they took ours off the truck. Left our damaged reefer at a circleK and still had to call another tow company for help. Best part was....Noone called to notify ANY of this transpired! We had no clue anything happened until our driver was discharged from the hospital. The line items from the tow invoice were outrageous to say the least, especially for the BS charge for storage when we were told we couldn't get the truck off the yard until Monday morning business hours. Saturday afternoon, a 29K tow bill was agreed to verbally on the phone between the owner and our driver (who was standing next to the Broome tow driver) bc he refused talking directly to the owner of the truck for whatever ridunkulous reason. Wait theres more! Wouldn't you know, come Monday morning....40K NOT 29K later...we were able to bring the truck and trailer (pulled separately might I add) home. So here's the warning folks: after reviewing each line item we were invoiced for, ive decided there is a special place in hell for people like them. Just make sure if it's necessary to be serviced by Broome Service Center, ask ahead of time for a lube job so your rear end isn't hurting like ours You've been warned!!

Came in with a broken hard brake line on the driver side of a 2014 Ford F140 ecoboost. They took me…read morein ASAP. They performed honest, professional and clean work, test drove my truck to make sure it was safe to drive, and all in 1/2 a business day. Cost was equally proportional to the work done and thoroughly written out. I WILL be coming back only to Craig's for any future work from now on.

They are amazing in their work and price. Chris is the sweetest. Mot only did they give me a great…read moreestimate after the work it was even a better price and they do the best work ever. I have never seen such hard workers to get the job done. Thanx guys, justine

Purchased a used car recently and it started making a noise that came from one of the rear wheels…read more I Figured it was the bearing going out, but needed to make sure. That's when I turned to Yelp! After calling around the area for varying estimates and getting the song and dance that usually goes with repair shops, I decided to give Mike a call at First Choice. He was friendly and able to give me a ballpark estimate, but didn't promise anything until inspecting the vehicle. After inspecting the vehicle, he was able to diagnose the problem and then ordered the correct part. No pushy up-selling or scare tactics either. Before I knew it, my car was repaired and I was ready to get back on the road and back to work. I felt that I also paid a more than fair price for the repairs as well. Hands down I'd recommend Mike for any repairs that you may need for your vehicle. I'll make sure I call him first before considering elsewhere.

They were supposed to do an oil change and tire rotation. The tech broke my oil filter casing. The…read moreowner advised it was not their fault and after three hours of waiting, I was charged for the broken part. So an oil change and tire rotation was almost $130.

Communication was excellent. Service was excellent. Work was excellent. Five star company!read more

My car was executed exceptionally well. Their communication is thorough and precise. Kelly's Paint…read more& Body does top-notch body work. Hands down impressive. I just picked up my car and am very happy with their work. However, the only thing I am concerned about is the passenger side view mirror. The replacement mirror has etched on writing. The original factory mirror does not have the etched warning. I will call and ask about that. Other than that, I have NO complaints at all. I highly recommend Kelly's Paint & Body.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!