This used to be USA car wash. I had a buy 3 get the fourth free from the previous owner. These people would not honor it and charged me for the wash. The new policy now is buy 3 get 1 free expires in 6 months. Don't think I'll be coming back. read more

Chel's Hydro Touch Car Wash - Hours - Auto Detailing Near Me - Porterville, California

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I went to get my car washed and paid for it to be delivered. The person I spoke to on the phone when I called for an update said they would not be delivering my car because they were not informed by the cashier that the service had been offered to me. I went back and forth for a while, that I needed them to reliever the vehicle as I was working and couldn't get to my car till after closing. When I initially arrived I was hesitant on leaving the car because I couldn't pick it up before closing but the detailer who checked in my car assured that it would be delivered. When I finally got to my car it wasn't even cleaned properly and I was charged extra because it had bugs on the front. I had to come back and clean the inside of my car because it wasn't wiped down properly. I definitely would not recommended this place to anyone... they overcharge and don't do as good of a job as they promise. read more

Bad service, the guy charged me $95 to wash only my sits. When I picked up my car, the sits were covered in soap, wet, and had dark stains. The carpet had mud and it looked worse than it was when I leave it there. They did not finished cleaning the car, they had only wet it to prepare it for cleaning, which didn't happen. They didn't even vacuumed the car for curtesy, which even places where you get your oil change does this for free. I picked up the car and took it the the car wash to wash it because it was very dirty, the sits were wet and I had to dry the interior with a towel by hand. The guy called me two days later to tell me that I needed to take my car back to finish cleaning the sits because he had learned that the person who did the car had not finish cleaning my car. Yet when I returned my car, the guy was rude and tried to convince me to pay the full service for $200+. He was very upset because they had to finish the job and tried to get me to pay more. Another customer arrived while he was talking to me and left me there waiting and completely ignored me and went on to help the other person instead of telling the costumer to wait until he was done with me. Waited about 5 minutes for him to come back until I went over where he was with the costumer and told him I was leaving my car there. When I pick up my car after cleaning the second time he told me "it is a lesson for me not to take anymore cars that only want the sit instead of the whole car done". Basically he was saying that he was not going to take anymore costumers that won't buy his $200+ package. The car was not in a condition to buy this package, it had been cleaned before and everything was very clean it just had stains in the sits which was the only thing I wanted to get done. This people only care about the costumers that can and will be whiling to pay the $200+. Muy mal servicio. Me cobraron $95 dólares por limpiar los asientos de mi auto y cuando pasé por él no lo habían limpiado. Los asientos estaban cubiertos en jabón y mojados. Los dejaron mojados y enjabonados para hacer la limpieza y nunca lo hicieron. Tenían que haber succionado el agua de los asientos para sacarle las manchas y no lo hicieron. La alfombra estaba llena de lodo como que la persona que estaba trabajando en el carro tenía los zapatos sucios y lo ensució. Ni aspiraron el carro por cortesía como lo hacen hasta los lugares donde cambias el aceité gratis. Tuve que llevar mi auto al auto lavado para quitarle la mugre y secar todo de adentro con una toalla. Dos días después me llamaron y me dijeron que llevara mi auto de nuevo porque el muchacho que había trabajado en él no había terminado el trabajo. Cuando fui a llevárselos por segunda vez para que terminaran el trabajo estaban furiosos y trataron de hacerme que pagara más. Seguía insistiendo que ellos ese trabajo solo lo hacen en el paquete de $200+ dólares. Mientras hablaba conmigo llegó otro cliente y de fue con el cliente y completamente me ignoró y comenzó a atender a esta persona. Espere a que le dijera al cliente que esperara a que terminara conmigo para ir con el, pero no lo hizo. Espere al rededor de 5 minutos hasta que fui a donde estaba con este cliente y le dije que ya me iba que ahí se iba a quedar el auto. Cuando pase por mi auto ya después de la segunda limpieza me dijo "esta es una lección para mí para no volver a tomar gente que solo quiere hacer los asientos. No hacemos solo los asientos, la gente debe comprar el paquete completo de shampoo" O sea que estaba diciéndome que no iba a tomar más autos que no compraran su paquete de más de $200 dólares. El auto no estaba en malas condiciendo, había sido limpiado antes y sólo necesitaba sacarle las manchas de los asientos que fue por lo que pagué. Solo les importa los clientes que tienen y que están dispuestos a pagarles los $200+ dólares.. read more

Hello I bought the buy three get one free car wash every time I try to use it and I told him I had pre-paid they frown on it and they're always trying to upsell you for something and if you don't buy anything they're rude and look upset this last time the guy after I didn't want to buy any additional stuff just said I don't know where well the car looks dirtier than normal so I'm going to have to charge her a $10 extra fee I said wow I said if you do that you're gonna lose a customer and I have six cars that I always bring in here he just didn't care I would not recommend this place at all. read more

Quality car wash! Dropped Mom's 2014 Camry off for wash, hand wax, shampoo and the works! Two hours later they brought home what looked like a new car. Can't say how happy we are with the gentlemanly service and care taken with the car. Will be confident to have them come and get the car every month for a touch up! Great job and thanks for the Tuesday Senior discount for Mom! read more

I love this place hands down the best hand wash ever .. and they will pick your car up! That's as far as I'll let them in my vehicle again. I asked for the inside to be "conditioned" and I guess they do not wipe the dirt off before applying a greasy spray on your interior . My mother who had her vehicle done the week before had some complaints as well "looked like a half ass job to me " she said. There was a recent ownership change aNd this place was the bEat now I do not recommend them for interior cleaning. read more

Not a quality hand car wash anymore. Lately my front end of car still has bug splatter. It looks like if I drove it thru a drive thru car wash. Every time also which I probably won't go anymore I don't ask for armor all in my interior, yet I find my gauge cluster smeared with it. That is a pain to remove, as I need to remove the cluster completely and need to get it buffed out. Difficult to remove, so it just ends up costing me more. read more

Excellent job detailing my car and prices every time. Always great customer service. They have an excellent waiting area indoor or out door with a bathroom and a team of guys that hand wash, wax and detail the inside of the car. read more