Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

We contacted them first and never follow up with us, not even to schedule. I guess they weren't…read moreinterested in our business.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

We called Rene late on Saturday because the house we rent had squirrels getting into the attic. I'm…read morenot kidding when I say he was at our house and in the attic within thirty minutes. As he walking up, he saw the issues immediately. The very next morning, he had someone here installing cameras, one way doors and sealing the roof. Within 48 hours, we were able to catch multiple squirrels getting into the attic in several different areas we didn't know about. He has been constantly updating us with what he is catching on the cameras and is coming to seal the other holes we found tomorrow. He even gave us a very competitive and comprehensive quote that we sent to the landlord for additional work (hopefully the take him up on it). We cannot recommend RP enough. Thank you so much!

Rene with RP Rodent is AMAZING! I found him and contacted him after dealing with mice in our…read morekitchen and attic. He came out and inspected our house and offered a fair all in one priced package to trap, remove and seal the entire exterior of my 60+ year old house. He came out on several occasions and we were able to successfully trap 4 mice. He sealed all entry points and tracked the activity in the attic. After we stopped trapping them and noticing any activity, he came out and sanitized our entire home and attic space. He guarantees his work, so if there somehow is a rodent that sneaks into our space in the next year, he will come back out and help again! He is communicative, professional and reasonable. He is honest and hardworking! Finding him has been such a stress reliever for me and my family, we now live in a rodent free and sealed house!!! Thank you, Rene!

Dedicated to fixing your problem. Come back for free in-between visits to further treat if still…read moreseeing pests. Great value and have helped with bugs and small rodents at our house

Stephen Suber with Bulwark came over today to get us started with extermination services. He was…read moreextremely nice, professional and courteous. He explained all of the work he did and also how the program works. I highly recommend his services.

Magaly and her team did an excellent job. I had wasps on my property, right before thanksgiving and…read moreI called this business. The communication was promptly. She explained me everything that needed to be done and Diego showed up on time, was very respectful and efficient doing his job. Thank you so much guys, I hope I can work with y'all again

I am not going to pay someone $50+ to come out and look at the type of animal I need trapped when…read moreI've seen it. And have pictures to boot. I know what a opposum looks like. The quote provided was significantly higher than any other service I've used in the past or quotes from other local providers.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Competitive price and friendly team and Al was super professional and helpful. Look forward to a…read morelong term relationship with this company.

They have come to spray my parents house many times. They do amazing work. Highly recommend!! Very…read moreprofessional and knowledgeable.

I have been helping my friend move from her bed bug and German cockroach-infested apartment to a…read morenursing home. Been a very tough 4 weeks, but I also wanted to be sure I did not bring any unwanted guests home with me. Michael Mancini from Bugs Incorporated came and did a very detailed inspection of all the possible areas and found nothing! Such a relief, and the best part was the inspection was free! Michael was very knowledgeable, kind, and told me tools that can help keep my house bug-free going forward. Thank YOU!

We have been with Bugs Inc since we moved into our home in 2017. Thankful we have never had an…read moreissue. Highly recommend them. As for technicians, we have yet to have a negative experience. Kristian is wonderful! He is very kind and thorough when he visits. Not only does he communicate what will or needs to get done, he is very courteous and removes his shoes outside of my home without me even having to request it. Always happy when he is assigned to our home.

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

These guys were great and really knowledgeable. They came out and did the exclusions around the…read morehouse and checked in regularly until our issue was resolved. We had one exclusion break through and they came right out and fixed that. Great to work with and felt like we got good value for the cost.

This has been our go to company for years. They are always on time and stand behind their work…read more You will be pleased.