I Love American Place Casino! I have such good luck here us the food is amazing. I've never been to…read morea casino outside of Vegas that had good food. Compared to all of the other restaurants around at all the other casinos they have really stepped up the game as far as restaurants go. I'm looking forward to their permanent location, and hopefully they have even larger selection of slots.

Negative customer service manifests through bad behavior. This casino embodies just that. The…read moremajority of the employees in this establishment are rude, have a dismissive attitude and should you have an inquiry, they respond in a condescending manner. Whether its an issue at the players club or with their security staff, the negative unhelpful responses with be the same. If you don't mind lowering your expectations, and feeling un welcomed, then this place is perfect you.

We had a great time and were served fantastic sandwiches. We had a relatively large group and the…read moreservice was outstanding and very welcoming. We will definitely come back!

No greetings they are very rude and don't offer drinks or snacks…read moreWorst place ever Don't go in there Anyplace is better then this one

My family and I have been coming to Great Wolf Lodge for a few years.. this would be our fifth or…read moreso in the past two years. The location is very easy to find. One thing new is the parking gate that blocks cars from entering. This was our first time seeing it and it got us confused for a little bit. My wife drove this time, and she thought we had entered the wrong entrance or an employee entrance. We were, however, in the correct location. We arrived around 2pm, which was a few hours prior to check in time. The loading aisles were full of cars and there was a lot of people checking in. There were a few mobile check in kiosks... but there were also some actual staff members whom you also had to check in for other things like getting a parking pass. This was very confusing and annoying. However, it was a little more efficient verses having to wait in line. The kiosks printed our wrist bands. We were able to verify which would have access to the rooms and which would have access to pay from the wrist band. That was a very convent to have... however, we made the mistake of putting in on our right hand. This made leaving the parking lot harder. However, it made opening some of the room doors harder... I don't know which is the correct method because some were easy on the right hand.. .but others were difficult. My room was not ready when I finally checked in. So we went to the arcade. There were plenty of machines which a huge variety of games to pick from. Also, there was a burger joint nearby so we ate there while we waiting for our rooms to be ready. During that meal, I got a text that my room was having issues so to visit them at the front desk. Keep in mind they do a great job of communicating through text messages. All my messages were responded in an adequate amount of time. Once my room was ready... it was big. We got an extended room which a separate living space with a barn style door. It allowed our daughter to sleep while we were able to not disturb her. And when we went to bed too...we could open that barn door. Keep in mind, we brought out own inflatable bed for her. Only downside is that this configuration only has 2 queen beds instead of a king. However, I did enjoy having my own bed again. The room was clean, but was very old. There were a lot of slightly damaged equipment and it felt a little musty and old feeling. There were a good amount of outlets around the bed but some of them were so old that either plugs weren't able to hold in place or your devices were not charging fast enough. The water park itself was very nice. It was heated with a heated water. This was appreciated since the outdoor temps were 0 degrees or colder. However, we could not tell while in the water park. There was a nice section for little babies and toddlers. And they had a separate giant splash pad area for older kids to run around and up/down. We loved the lazy river. Overall, despite some comments of how bad this place is. In reality... look at the price, and I am not sure why people are expecting 5 star resort feeling. It fit the bill and we had a great time. Our room was old but it was clean. We would be back in the future.

terrible experience that place is horrible; the team never…read morehelp you front desk people are very rude i book the room with a $150.oo gift card and and $400 on my credit card unemotionally i am ending pay $550 on my credit card they over charge me

Great event but the service was slow but the band was great. The food truck, Grub and Go was off…read morethe chain, offering g Puerto Rican food that was fresh, hot, and delicious.

From the owner: Club tiki is a bar with a tropical atmosphere that offers a comfortable friendly setting where…read morecustomers can play Video Poker, have a drink at the bar, order appetizers or just hangout with friends. Stop by and check out our Happy hour Specials! You can also book your next event at one of our two party rooms each featuring Tropical decor for small & large gatherings.

Very misleading, regulars only kind of place (kinda rude, as we left they were commenting with the…read morebartender "wow that was fast") No food on a Friday evening- it's now a beer and shot only typa dive bar. Love those, but not what we were lead to believe upon arrival. We just wanted food in a nice environment, sat down and asked for food menu and got the sassy "Need IDs first" with zero hospitality Bartender explained the food is only on certain days after we said we were leaving.

My review is going to be sightly slanted on this one because we showed up late on a Saturday night…read moreand the kitchen had already closed and only two others were sitting in the bar so the place was a ghost town. Beers were ice cold and they did have 2 electronic dart boards that we took advantage of for a bit. I will most definitely be returning and looking forward to being able to give Forth Lake Resort a much more thorough review.

Had lunch today. Wow! This place has gone down hill. I had a limp panini. Everything about it was…read morebad. Stay home please.

We have been here a few times now and I have to say, if you like a Deli sandwich, this is the…read moreplace! The food is prepared fresh while you wait, whether you are dining in or carrying out, so that's a plus. They also have some craft beers and a very large wine selection to choose from, which is always a good thing! They also have a slot machine parlor, and although I haven't gambled here yet, it seems nice. Will continue to eat here, I recommend it to everyone.

this place is bogus and the bartender is very rude. she was extremely disrespectful and acted like…read moreshe knew everything. I would NOT recommend this place.

Unpleasant slot gambling cafe. Not much supervision over their dopey employees who throw their own…read moreprivate parties at bar and then pass out on couch in the front lobby. All while your credit card is stuck in their malfunctioning ATM/Voucher machine and you're told the tech doesn't want to come back out tonight. "It could pop out of there at any time or you should come back in the morning to get your card." Nice.

Ventured out to Gurnee to see Eternity with my mom and sister…read more Oh man, great movie! The facility was clean. Concessions transaction for popcorn and a drink was quick. Not happy with Pepsi products, but we make it work. Popcorn was delicious. The theater was clean and the seats are large and comfortable. When returning for a popcorn refill Charli assisted promptly so I didn't have to wait in the order line that was super long. I really appreciated that! It was good to see that they offer activities for kids also. The Wall looks pretty cool as well.

We visited Marcus Gurnee Cinema while in town for my son's Navy Boot Camp graduation, and it was a…read moregreat experience for the whole family. The theater itself is very nice and offers more than your average movie theater. The snack options went beyond the basics, and the prices were exactly what I'd expect to pay at home for such a nice setup. The seating was spacious and comfortable with large lounge-style chairs. On the seat map, it looks more like a couch setup, but in reality, they're individual chairs--which still worked out great. One of the standout features was the sports bar inside, which added a really fun vibe, and they even have a special theater designed for watching games. That room has tables, softer lighting, and really makes you feel like you're right there in the middle of the action. There were only a minimal number of staff around, but the ones we interacted with were extremely helpful, friendly, and very nice--which really made the experience even better. Overall, this theater is a step above the rest. Between the comfortable seating, extra amenities, fair prices, and kind staff, it made for a really enjoyable night out with my family. Highly recommend!