Our health and living space made us give up our pet cat of 8 years. It was a hard thing to do for…read moremy wife and I. I read every review of every shelter in Tucson before driving to Hope. Although it was beyond hours, Susan greeted us, answered questions, and, in reality, comforted both of us. She also offered any help she could give to our situation. Indecision kept us busy for two more weeks, but decision made, we called her. She and a volunteer came on a Sunday and collected our surplus and our cat, taking time from her weekend to let us say goodbye, assuring his care, and thanking us for the privilege of being able to help. Fantastic, caring organization. We are indepted, and will be in their support list for a long time. If you are searching for a new furry friend, give them a call. You'll leave with a good feeling of meeting the people as well as the friend I hope you'll meet there and bring home.

Two years ago we were looking for a new pup and finally found Hope in Tucson. A wonderful…read moreorganization, they called and said they were rescuing a mom and 3 pups and thought either the Mom or one of the pups was what we were looking for. We got to visit the Mom and pups at her wonderful foster home and picked out our girl pup. The foster home was incredible and we love our dog so much. This is a wonderful organization to support. Alison

Jessica and her young assistant (daughter) responded promptly to an issue with two cats. She spent…read moreseveral hours and managed to coax one into a carrier. After determining that there was no alternative, she provided a humane trap to secure the other. When informed that the second cat was secure she returned, placed the contained cats in her vehicle and transported them for the care that they needed. I found Jessica to be caring, passionate and focused on safely and compassionately providing for cats in need.

Amazing people running a beautiful shelter/adoption. I found a baby stray and they took him in…read moreright away, this poor thing was stranded, hungry and so small. PACC didn't answer our calls and we needed a safe place to leave this kitten. Thank you and your daughters for all you do. i love animals and I love animal lovers. If your looking to adopt come to Beating Hearts Rescue. The animals are happy and healthy and loved.

I was curious when I saw this store while walking around the outlets & had asked my friend if we…read morecould stop inside. We were greeted by an older lady who was very friendly & very informative about this store. Once I heard her mention that a % of sales purchased goes towards taking care of the animals for adoption I just had to purchase something. I also saw a big table with homemade cat & dog treats and heard the lady telling a customer that a local lady makes them. I ended up buying a packet of cat treats for my boys & a package of chicken doggie treats for my Mom's dog. All the cats for adoption were so cute but I always feel bad for them being caged up. This place doesn't have your normal cages that you find in those pet stores in the mall. They were pretty neat, clean & looked well ventilated. There were two big dogs for adoption in their cages & 3 cute puppies in an enclosed place on the store floor. What I didn't like is that they had it so you're not able to pet them.....my guess is for liability issues & to keep customer's germs aways from them? Their adoption fee's are affordable too! Definitely think about coming here if you're thinking about adopting/rescuing a dog or cat. Friendly staff, well organized, clean store. No stinky smells here.

If you are young and live in a walled development home maybe. We are older live in the desert and…read morehave a fence - three strikes and we're out on our ear. I don't know the lady's name but she is the obvious BOSS there. She has zero people communication skills. She talks in an accusative manner and lets you know that there is nothing you can do to measure up to her lofty requirements.

These people don't even bother to return phone calls. I attended an event where they were showing…read morethe dogs. There was a dog we were interested in adoption and they never follow through three applications were put in one by myself when my husband and another one my daughter-in-law did and none of us receive any contact from these organizations. It is a shame we wanted to adopt from a rescue or a shelter however, they don't care to have these pets adopted? After waiting calling texting emailing and no one returned your call or an email or a text. I went ahead and purchased. Two puppies from breeders. It is a shame that these organizations say they want to place into a good Home however, never bothered to follow up.

From the owner: We are a rescue unlike any other. We are volunteer owned and operated. We do not have overhead…read morecosts. We do not have paid staff. We do not have expensive utility bills. Why? Because our rescue is a network of homes throughout our communities that step up and answer the call to end the animal welfare crisis. Our volunteers, when funded well, remove at-risk dogs straight from the streets and place them directly in to their forever homes within our Volunteer Sanctuary Pool Alliance, and not a temporary overcrowded and poorly funded shelter. This membership, (The VSPA) is one that anybody can join for free. All adoptions are free. And we raise funds to support our members. It's that simple. The animal welfare crisis can not be handled by one single shelter or charity. The crisis is a community problem. And community problems must come with community solutions. So join our alliance and make a difference. Even if you are not wanting to adopt or foster, the more our alliance grows, the louder our voice is. And right now, dogs at risk across our country need our voices to be as loud as possible. Visit us now. Become informed. Stay engaged. Volunteer. Adopt. Foster. Support. Act today to save a life tomorrow and be a hero forever!

Shelby took the time to read my request and gave me a caring response and put my worries rto an end…read more. If there are other folks that care as much as Shelby working at this shelter, I would say it's a top notch place and you couldn't go wrong here!!!! Bless you Shelby!!

PACC staff works so hard to take care of the never ending stream of stray and abandoned dogs and…read morecats. I've fostered and adopted may times from PACC. It makes such a difference to give them a shelter break even for a few days.

I moved here almost a year ago and wanted to foster a cat so I was recommended PACC. Sure enough…read morethey were overflowing with animals and I was happy to take a senior cat home with me. He needed eye removal surgery along with some dental work so a month later I took him for that. Before I get ahead of myself, he also has some sneezing fits which they gave me medication for before his surgery which it seemed to work. They did blood work three separate times while he was under their care. Fast forward to taking him in for a pre adoption appointment in November 2025, they gave him the all clear, saying he was in good health and he may just need more dental work in the future which no big deal because they set me up with Fetch pet insurance. The agent setting up his insurance account informed me all of his teeth would be covered and if he needed special food in the future that would be covered too. It also sounded like a good deal because they are the only insurance that covers pre existing conditions that shelter animals typically would have throughout their lives in the shelter or on the streets. Cool. One month later, December 2025, he had sneezing fits again so we took him to friends of Pacc clinic because Pacc recommended them to us to use after adopting him. They diagnosed him with herpesvirus, didn't even take blood work or run tests to confirm it, gave me medicine for him. It had been a week and he was getting worse so I took him to another vet for a second opinion. This was earlier this month January 2026. Good thing I did because I found out he has calisivirus, mycoplasma virus, kidney dysfunction, and is severely anemic and needs to go to the ER asap to get a transfusion. I've already spent near 1 grand on medication and vet visits, now I'm going to spend who knows how much on a transfusion he needs to live. How could they not have caught all of this at Pacc with the amount of tests they ran on him, I'm very annoyed and angry, I feel like they withheld this information from me or they were cutting corners there. I want justice for my cat for their lack of care for him and for myself financially and the emotional toll this has taken on me. Also, the agent at Pacc that set up my insurance for him put his age at start of insurance as 4 instead of 12. So the "great deal" on insurance I thought I was paying was all a lie. After submitting all my recent vet expenses for my cat, I discovered this major error and had to report it and I was charged a pretty penny of back pay along with a hefty increase in my monthly payment. Extremely disappointed. I also called the insurance to ask about the prescription food coverage he needs for his kidneys and they said the agent at Pacc misinformed me and his food will not be covered. So I just had to pay almost 60$ for only 24 cans of food that will only last me a month. They need to not be giving out false information and have some more competence when it comes to filling out insurance forms. How do you put 4 instead of 12. I could understand maybe putting 2 instead of 12 due to just simply missing a single number, but 4?! The only reason I'm giving the extra Star is because the over all staff of volunteers there are incredible. The people who aren't getting paid by Pacc, who show up to volunteer, those are the people that make that place even worth going to. Never going to Pacc again. It's so sad that so many animals are there that need homes and so many people go there and think they are getting the best care but they aren't getting the full disclosure on their animals health. It's not just me too, I've heard other stories from people fostering and adopting through them as well, one of them being a kitten with ringworm, they weren't told he had ringworm and they ended up needing to get rid of their couch and all their kids stuffed animals and spent a lot of time cleaning their whole house only for it to come back three other times. They need to be honest with people so they can decide whether they can take in the animal financially and if their home is equipped to handle them. Please if you decide to go to Pacc, please please please make them do a recent medical evaluation with blood tests and any other tests you think they need especially if it's an older animal.

They're doing really great work here and it's home to 680 pigs. Countless volunteers and an owner…read morewho's dedicated over 20 years of her life to the pigs. We took the free tour on a Saturday and got to hear the stories of how the pigs came to the sanctuary and the incredible work they do to keep the pigs healthy and happy. It was so educational and we learned so much not only about pigs but the sanctuary. They meet the needs of all the pigs there whether that's sunscreen, special living quarters, medicine, etc. they work tirelessly to give these pigs a better life. At the end you can make a donation, buy their merch etc. They also have an Amazon wishlist you can support. It was easy to find and it does require you to drive down a dirt road. Make sure to bring water and wear walking shoes! They do have a bathroom on site that's indoors. It's also a beautiful drive out to their property !

The sanctuary was very well planned out before the first pigs arrived. Perimeter fencing, trenches…read morefor underground plumbing to the many fields and shelters were constructed first. Employees and volunteers keep IPS well run. Much attention is given to vet care, watering and feeding. Nothing is overlooked. Bob F

Very nice staff. Process went smoothly. Felt jack would find a good placement thank you for your…read morehelp.

The ladies in the intake department did an amazing job helping me fix the problem we had. I am…read moreconfident Mayra is in good hands and beyond thankful she is safe.

Ok, I'm going to start out by saying I'm not a cat lover, I like them when they are not killing all…read morethe birds and lizards in my yard and crapping all over the place. I do like them when they have a proper home and people who care about them. I went here with a friend of mine who lost his cat and wants to get another one. I was not expecting such a beautiful clean space with wonderful people taking care of these cats. It is so clean and the cats are so well cared for. The volunteers were amazing and it was a wonderful experience. My friend is hopefully going to volunteer here.

We were greeted at the door, given some instructions as to where the different kinds of cats were…read more(older, kittens, etc) and then looked around on our own. When we had questions on a certain cat, we asked a nice volunteer who gave us all the info on that cat. They were very good to walk around looking for people to help. I had been pre-approved on-line, so the check out was easy and fast. They even gave me a really nice carrier to take my new kitty home in. I am "now" a very happy cat owner "again" after being cat-less for 2 1/2 year. Thank you Hermitage for being so good to make sure the kitty and their person were going to be a good match........

I have to say that I'm puzzled by the review that described PAWSitively CATS as "depressing" with a…read morelack of space for cats and visitors. As someone who has volunteered there for over 15 years, I can attest that there are 3 separate large areas for different populations of cats (adoptable/sanctuary cats, Feline Leukemia cats, Special Needs/less than social cats) and each area typically houses between 20 and 30 felines. There are multiple rooms with screened in porches for the cats to enjoy, benches for visitors to sit on, and the only time I've seen the cats "swarm" is at the end of the day when cleaning is finished and they're expecting their treats. The post in question also claims that there is an online schedule of hours indicating that the shelter is only open to the public one day a week for 2 hours. I haven't been able to find that; instead hours are listed on Facebook as shown in the image I'm including. PAWSitively CATS is run by just a few staff members (some part time) and a few dozen dedicated volunteers. The cats are well cared for and happy.

If there was one word to describe this shelter, it would be: Depressing…read more My visit to Pawsitively Cats genuinely was an experience I never want to feel again. I am someone who ADORES cats, the type of person that will take in a stray and rearrange my whole life to care for them until their last breath. My love is so great that it pains me to see these adoptable cats living in such an uninviting space. This shelter is open to the public one day a week for TWO HOURS. I thought it was an error when I saw that schedule online, but it's true. Upon entering, the building is flooded with adoptees, and for a cat lover you'd think that'd be a dream, but instead of excitement I felt a wave of anxiety. This shelter has dim lighting that doesn't allow you to see the cats clearly, and there's no space to really connect with any of them. There didn't seem like any sort of organization to pinpoint which cat was which, and since a lot of cats do look alike, you could only hope the one you bonded with is the same one you're adopting. As I tip-toed around the cats to look at the ones in cages (for medical or behavioral purposes), I could just sense the discomfort in their eyes. Safety measures seemed nonexistent in this place; anyone could easily step on a cat's paw or trip with how many swarm around you. The worst part was when I had a tour of a backroom where countless cats were fighting for a spot to feel the fresh air from a screen window. It was like looking at a can of sardines; I can't imagine any cat could present their best selves under these circumstances. Not only is there an extremely limited window to visit this shelter, but when you do, it makes you feel unhappy being there. You'll feel just as cramped and exposed as these poor babies.This situation could be the incentive for more people to adopt here, but I don't think that's fair on either side. The cats don't have any room to get to know their future owner, nor will they behave calmly when they're fighting for the spotlight. As for visitors, they'll feel more inclined to rescue the cats out of pity more than genuine connection. I wouldn't recommend anyone coming here, but then again, I almost wish you do come to decrease the population inside the shelter. I advise those who run Pawsitively Cats to work on expanding their business; a huge reconstruction of the place so there's more room for cats to live comfortably side-by-side. I am aware that there may be financial concerns involving this, so in that case, I'd suggest relocating these cats somewhere that can better cater to their needs. I'd rather that than have those innocent fur babies trapped in a dark and bleak shelter any longer. I understand that this shelter was built out of love for animals, I truly do, but for the sake of their wellbeing, Pawsitively Cats must improve. If not, people will not be inclined to help out, and the cats will be in no state to become someone's lifelong friend.