If I could give zero stars I would. The most unprofessional business I've ever encountered. My…read morehusband is a disabled vet who recently had 3 strokes and I feel they tried to take advantage of him. They wrote him 3 different estimates first estimate to repair his side door and windshield was for $732.62 , when he returned they added 455 to the first estimate making it now $1,187.00 . When returning to drop vehicle off and ask about the chance in price they wrote a new estimate for $2,295.74. Which is a HUGE difference from what we were both told , and we have copies of all 3 estimates they wrote and the owner signed. When asking them to compare estimates to explain why they changed the lady at front desk replied "they don't have copies of the old ones " so I pulled them out so she could compare them, she became very upset, stormed off yelling, returned with the owner who would not even give us a chance to ask questions or show the two other estimates. Owner said the final estimate is the only one they were honoring. Very unprofessional receptionist I've never experienced this with any business. Also she was smoking at her desk in the front office so when I asked my husband to remove my 5 year old because he has asthma and can't be around smoke she slammed the cigarette down and walked out the door, without saying anything leaving us standing there for about 10 minutes . Very shocked they have so many good reviews because no reliable body shop would change their price 3 times with no explanation or treat their customers this way.

Went to Bodylines and saw Rob for an estimate on front end damage. Gave us estimate, reviewed what…read morehe was replacing vs repairing. Very pleasant and professional.

Great service! Fast and affordable! I had an emergency malfunction with my sunroof caused by a…read morefactory defect that made the floor flood and not drain properly and it wasn't covered by manufacturer recall. I've had the issue addressed twice before, but it always happened again. Well Rob put an end to that. He fixed the sunroof leaking issue PERMANENTLY. He also quickly repaired the side panel of my Driver's seat and thoroughly vacuumed the leak puddles on my car floor. I'll definitely return and recommend his shop for any body work needs and towing.

I've used them twice now and I can't say enough about this company. His communication was great…read more The service was outstanding, and the quality of the repairs done was immaculate. The first time was a large dent on my daughters Honda Civic, and most recently today was a sharp dent on the bodyline of my prestine Dodge Challenger, which is no longer there because of Chris. Both of the dent removals I had done look amazing, and I am admittedly OCD about my vehicles. I'm sure I will use them again in the future. No more dents thanks to Chris!

We had small cosmetic dents in my son's and wives car. I had called around and every other dent…read morerepair service wanted me to bring them in for an estimate. I didn't need an estimate because I knew they would all elevate the quote to get an insurance claim. I finally found Chris through contacting another mobile dent repair person found on Google and arranged for him to come by today. Chris was prompt and fully explained the process and pricing. He worked in our driveway and garage from 9:30 until almost 3 fixing both cars. For less than my deductible on one of the cars he got the dents out of both cars and made me a customer for life! Thanks Chris for a great job!

This will be the LAST time we use Richie's Body Shop! They…read morehave had my vehicle for 3 weeks and it was supposed to be ready on the 16th. I called Wed. the 14th to check on it and was told it will be ready on the 16th!!!!!! by the male employee in the office. (that is not the description I wanted to use). I walk in at 4:30 to pick up my vehicle and the female employee says, "oh it's not ready" and I said, "what?" Now they say it won't be ready until the 21st. Well I have already returned my rental so I want MY vehicle. He tells me I can't have it. THEY DO NOT CARE IF THEY INCONVIENCE THEIR CUSTOMERS, (because of their negligence, slow pace, incompetent work, lack of communication, and basic poor attitude). THEY DO NOT KEEP YOU INFORMED OF PROGRESS. (even though I was receiving texts saying it still should be finished on time) The woman said those texts were not from the body shop, even though they said Richie's Body Shop. THIS PLACE HAS BECOME A CESSPOOL. INCOMPETENT EMPLOYEES ALL AROUND! The last time they fixed my vehicle the tech kept putting the motion sensors in backwards and couldn't figure out why they were not working correctly. We have used this place for years, but now NOT EVER AGAIN! Clients BEWARE!

My sister accidentally drove over an 8 inch concrete barrier and was stuck. The Shelby police…read morecalled Richie's and the man who helped us was awesome! I cannot say how grateful we are to him and the Shelby police! Thank you so very much ! Melissa

Mike took care of some damage on the rear bumper of my car. The repair looks perfect, just like…read morenew, with perfect matching paint! I'm having him repair the front bumper, too, and will comment on that repair as soon as it is complete. I highly recommend DSI to all my friends and neighbors!

Mike absolutely destroyed the value of my car. My insurance company paid for LKQ parts. They paid…read more$600 for two brand new headlights from Nissan and he ordered the $64.00 headlights off eBay. He reused parts that he got paid to replace with new. When I went to trade my car in they offered me $1,500 for a $7,000 car. The paint work you can still see the primer where he missed around the grill openings. The first time I drove my car at night I had taken my son to the mountains night skiing. When we were driving out I almost crashed because the right headlight was pointed 4 ft low. Headlights from Nissan are pre-aimed before they are shipped. The under side of the car was missing. He added extra screws to the trim pieces around the hood opening because he could not get the pieces to lay in there correctly. I would not let Mike work on my kids little red wagon.