Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a community that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place. read more

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When my aunt suddenly needed to move into assisted living, our family visited six different facilities trying to find the right fit. From the moment we walked into Cherry Hills Assisted Living and Memory Care (CHAL), we knew it was special. The atmosphere felt warm and welcoming, and the staff truly seemed to care about the residents. My aunt moved in about a year ago, and it was a huge adjustment - she had been living independently and had no plans to move. The team at CHAL went above and beyond to help her settle in and feel comfortable in her new home. They were patient, kind, and always took the time to make sure she was doing okay. Now, a year later, she's happy and thriving. She enjoys the staff and the beautiful facility. It's such a relief knowing she's well cared for and surrounded by people who genuinely care about her. We're so grateful to everyone at CHAL for making what started as a stressful transition into such a positive experience. I can't recommend them enough! read more

It's hard to put into words how much Cherry Hills Assisted Living means to our family! After an Alzheimer's diagnosis two years ago, we set out to try to find the very best place for our family member. We talked with, and toured, every well-rated facility in south Denver. From the very beginning, Cherry Hills stood out as so much different than anywhere else. Not only is the facility clean, beautiful and full of light, but the residents seemed truly happy and engaged, especially the memory care residents (which sadly we discovered is unusual). Michele spent so much time with us at the beginning, answering questions and helping us understand what the process could look like as we moved forward. We made the decision to get on the waiting list at Cherry Hills and when things starting getting more difficult at home, we reached back out to Michele. She is amazing! She listened so kindly and asked really good questions, ultimately advising us that it sounded like the right time to make the move. We confirmed her recommendation with our doctor and Michele scheduled a home visit with Jen, one of the fantastic Cherry Hills staff nurses to help us determine if it was the right time to move and what kind of care would be needed. She was so kind and really took the time to get to know our family member. Her knowledge and experience were so valuable to us as we finalized the decision to make the move. Once the decision to move forward was made, both Michele and Katherine were unbelievable in how much time, help, and advice they gave us as we figured out the logistics of the move. Moving a loved one into assisted living or memory care is exhausting and stressful. When I was at Cherry Hills meeting furniture deliveries or dropping things off prior to the move, Michele and Katherine would see me and give me a big hug and ask how we were doing and what they could do to help. We felt so seen, cared about and supported! Even before the move, they already felt like family and Cherry Hills felt like home. In the back of my mind, I kind of kept thinking that it wasn't possible for this place to be as good as it seemed and hoping that we didn't find it was different after move-in. Nothing could be further from our experience. When we arrived on move-in day, the Executive Director, Michele, Katherine, Jen and Adam, the staff nurses, were all waiting at the front to greet us. They walked us to the apartment and gave our family member a sweet gift along with a card that had personal notes from each of the key staff welcoming them and saying that they were looking forward to getting to know them. That first day we were having trouble getting the tv to connect to Comcast (after the maintenance staff had already hung the tv and set everything up for us in advance) and Michele literally spent 30 minutes talking to Comcast and figuring out the setting on this specific tv that needed to be adjusted in order to work. They just go so far above and beyond. And I understand now that what makes it such a special place is that everyone there genuinely and deeply cares about the residents and their families. I think for all of them, it is much more than a job and it has made us feel like family. My family member has now been at Cherry Hills for almost a month and we feel so blessed every day by how they have helped them feel at home, the way they've answered our questions and helped to smooth out a difficult process. Even after only a week of being at Cherry Hills all the staff from the front desk, to the restaurant, activities and care staff knew our family member's name and would go out of their way to say hello and ask if they needed anything. If you are looking for a special place for your loved one, we can't recommend Cherry Hills Assisted Living enough. It truly stands apart from everything else! read more

My mother has been living here for less than a year, but so far it's been a pretty smooth experience. The staff is very nice. Katharine and Susan at the front desk are especially nice. It's difficult to review an assisted living facility when you are not the person who's actually living there, so I can't say much about daily operations -- but I get the impression that CHAL is a generally pleasant place to live. Perhaps the best feature is the building itself, which is bright and airy. For our family, outdoor space was a must -- the nice courtyard and the fact that it's located at the edge of a large park, was a big plus. read more

This place was built by someone who really loves and cares for the elderly. More like a lovely resort hotel than an assisted living place. It's got a great, uplifted vibration to it, which I think is so helpful when we are needing care like this at the end of life. The staff are loving and amazing. The dining room is elegant and great care goes into the preparation of the meals. I couldn't have imagined such a supportive environment for our parents. My dad lived upstairs in Assisted Living area since October. The care he received was wonderful. Our family visited every day, and everyone we met has been quite extraordinary. It's not easy to find a place that has this quality and consistency of support. My dad arrived here in October walking easily on his own and coming really only for the meals and socializing. He was living on his own for awhile and it was getting to be more work than he wanted to do to drive and shop. Amazingly, he had a rather sudden decline in his health within about a month and needed quite a bit of care. We were so relieved and grateful that he could remain here and receive the care he needed. In fact, they've helped cover his car needs every step of the way. It's a blessing we didn't need to move to nursing care. He just passed peacefully last week, and the amount of concern and kindness from all the staff is hard to describe. Wonderful. He received hospice care while being able to continue to stay here through the hospice folks who are part of the facility's medical support. They were angels, too. (A shout out to Bloom Hospice - huge thanks to Betsy, Hope, and the whole team). My mom was cared for in the downstairs memory wing 2 years ago, and also received loving care. We couldn't have been more grateful for everything Cherry Hills provided for her. Angels do this kind of work. Adding this note for families who are searching for the right place: my dad moved here looking forward to some social interaction with others, and was good health when he moved in. But he found that there were almost no others (just one man) at the facility who were mentally clear like he was. He adapted to the new reality, but it would have been more stimulating had he had more people to talk with. As a service, he spent time with many people there who were pleasant but mentally diminished. They were not close to his level of clarity. Perhaps there are more people like that than he was able to meet. But if your parent is clear-minded and physically able to, he would be better off in an independent living place with tiered levels of additional support as needed. read more

I have been to CHALC as a caregiver from independent companies and am so impressed with this outstanding facility. All of the residents are extremely happy and well cared for. And, of course, the food looked absolutely divine -- not a compliment that and of the other assisted living communities is worthy, to be sure! On one occasion, I attended a movie night with my charge, and it was absolutely delightful! I am currently pursuing a full time position working here but I have a feeling that the staff turnover is fairly low because it is so nice here. read more

Being a current employee I may sound a little bias, but I love Cherry Hills. I have been with Cherry Hills for year and a half. Management goes out of their way to make the staff and residents feel important (which is a breath of fresh air). Going through covid has been difficult, but the management team has done their very best to keep spirts up. Food is amazing. All in all I would definitely move a loved one to Cherry Hills read more

My mother lived in this facility for several years until she needed skilled nursing. The support employees such as front desk staff are very kind. The management staff; however, are very unprofessional with the exception of a director named Jen. I say that because they would not return my calls except when they wanted something from me. Often, this involved charging additional money for something. As an example, my sister and I called the financial and executive directors on several occasions. The receptionist would ask our name, put us on hold, and then tell us the director was in a meeting. This happened in the morning and afternoon so I am not sure when they can be reached. I even asked the receptionist when a good time to reach them would be and was told I just needed to leave a message. In fairness, my mother can be difficult and at times was uncooperative with staff. Unfortunately, I think there are many elderly people who become this way since they are losing control of their lives. I recognize providing care for elderly people can be challenging. The management staff at this facility makes this even more difficult by not responding to the individual's family even when they have a medical power of attorney. Do NOT move your loved one into this facility. BEWARE it is very expensive and unresponsive to family needs. read more

We are humbled and grateful for everything the Cherry Hills Assisted Living and Memory Care team has done for our mother, especially during this tough time. We have tried in many ways to show them how much we appreciate them but it just doesn't quite do the job. Maybe writing this so they can see it and hear it yet again will help. We have researched and experienced other care homes/facilities and can say with full confidence there's nothing like CHAL. Thank you all again from the bottom of our hearts. And be sure to know this "thank you" also comes directly from mommas' heart more than you know. read more

Moving a parent from their home into assisted living is difficult. However, we made the right move by moving my mother into Cherry Hills Assisted Living (CHAL). The staff is fantastic and the building is beautiful. They made her feel at home and not alone. Eventually, we had to move her to memory care in the same building which was extremely difficult on us, not so much our mother. Once again, the staff could not have been better and attentive. My mother made a few friends which was encouraged by staff. They have many daily activities and exercise class which is important. I would visit several times a week and we could go on walks along the Highline Canal and in the park which CHAL is built by. I have visited many memory care facilities, and Cherry Hills is one of the best if not the best. I truly appreciate all the staff that work there and they deserve a big thank you! read more

My step-father has been here for almost a year. He started out in an incredible one-bedroom apartment that walked out onto the courtyard. This quickly progressed to memory care. This was unusually fast progression. He has been diagnosed with Parkinson's, however, he was and is an extraordinarily brilliant man, and physician, yet due to the "rules" of the facility, he was moved to memory care after taking a walk one day without permission from the staff. Memory care is very different than assisted living. The patrons in memory care generally are non-verbal and wheelchair bound, where-as my step-father is capable of holding a decent intellectual conversation, understanding human emotion, and following most of a Bronco game. Granted, his memory, especially short term, is much weaker than it has been, as he was a "top doc" in his past, but placing him with several peers with whom he cannot converse is totally inconceivable. Prior to his move, and still to this day, the family, on top of visiting him daily for hours (but limiting his visits with his beloved dogs), has hired extra help for 4-6 hours to keep him company. This was ALWAYS something we provided, yet not enough to keep him in assisted living. Every evening his "caregivers," who are actually two of his very best friends, stay with him and care for him until he retires. This we pay for on top of the 8k monthly rate for memory care. We want the best for him. In assisted living the food was INCREDIBLE!! In memory care, the food is microwaved heated cafeteria style. Nothing like the assisted living. Additionally, when we first moved him here, the management and front office staff were AMAZING!! A year later, There is only one person remaining. Where did they go? They moved on or retired due to some of the practices the saw and how their hands were tied here. I get it. There are laws. Regulations. Money. But these patients are humans. They are HUMANS. They should have the best of the best in their last years at Cherry Hills. That is the idea. That is the atmosphere & the sales pitch. My awesome Step-Dad has no hope here. It is sad as hell. Watching someone decline like this is awful. We are looking elsewhere. The assisted living is heaven. The memory car is Hell. I guess if one doesn't have a memory, perhaps the memory care would be adequate. If you are looking for a place where your loved one will "progress" through different stages of aging, I suggest looking very carefully at how decisions are made from moving from assisted living to memory care. It has been SHOCKING and painful, and will accelerate your loved ones mental decline. And they will be aware of it and you will have no choice. read more

I first worked at Cherry Hills a couple of years ago. Having quite a bit of experience with both assisted living and memory care with my own mother, I was very impressed with Cherry Hills. It's a beautiful community with an extremely caring and involved staff that really cares about residents and takes the time to get to know each one and their families. As an employee, I was treated exceptionally well and only heard good things from other staff members. A year after I left, they had a personnel change and asked if I could come back temporarily to fill in. I had such a good experience working there, and also leaving, that I was happy to come back and help. A year and a half later (just the last two weeks) they again asked if I could come help and I was happy to do so, also happy to see many beloved residents and their families. I think one individual's unpleasant conversations with one other staff person in an organization as large as Cherry Hills is terribly unfortunate, but it is certainly not a reflection on the organization as a whole, the way staff are treated and the exceptional care provided to residents. I would not hesitate to recommend Cherry Hills to either a prospective employee or a prospective resident and their family. It is a really good place to both live and work. read more

By far best assisted living and memory care in Denver ! Residents are treated with respect and have great food and living quarters!

We moved my wife into Cherry Hills Memory Care in November 2018. Before moving Barb and I decided where and how she would like furniture placement. After the furniture was placed I brought Barb in for approval. She walked around not saying a word sat down in her favorite rocking chair and said, "I love it". Never in all my dreams and prayers I thought this could happen. Yes, I did have a few tears. Now just about 8 months later I would have to use Barb's words to describe Cherry Hills Memory Care. "I love it". Could not ask for better loving care for Barb, the activities to help keep her active, the variety in healthy meals and the location above DeKoevend Park. The perfect spot for us. read more

Very nice facility with some very rude, unfriendly people working there. At one visit the nurse walked in and said "you have 4 minutes to leave and we want you out of here." Our appointment still had 34 unused minutes. Don't know why such a mean person works there. Another visit we were to meet with our relative's care team and were told that we had been given enough special privileges and would have to meet outside. It was a cold rainy day. Until the rude, meanies are removed I would not recommend. They obviously don't understand those people living there might not remember each and every "rule". Our family member was chased out the door with receptionist yelling at her. We eventually spoke to management and were treated with respect but would hesitate to ever place someone there. Q maps, I believe they're called, treated family member very well each time. That said, I can not get beyond the rude, unwelcoming treatment we received from day one. read more

Wonderful and beautiful facility with kind and caring staff that goes beyond the extra mile to not only care for the residents but make sure they are happy and laughing...a blessing! They also have a lot of special/holiday events that include family members which makes visiting fun and memorable for the grandkids. Couldn't be happier with CHAL!! read more