The facility is very close to Highway exit. Very convenient. However it was so close, you can hear…read morecar noise from the window. The car noise die down about 1 pm and pick up again at 5 am. The room is comfortable. It has four pillows each bed with different firmness. Room is clean. AC is a bit old. The condense water wet the carpet surrounding area. Not sure it is due to the rain or the condensation of water. Breakfast is included. Breakfast is good in the hotel. Offer most requirements item such as pancakes, scrambled eggs, sausage, and more. Juice and water is available.

We stayed here for a quick 3 day trip in Miami. It was close to the highway through a backroad so…read moretraffic was not a problem reaching the hotel. From the view of the lobby, the pool gate is padlocked so we assumed it was closed but there is a second gate to the right that allows access. There is no hot tub and only an outdoor pool. When entering the room, it had a musty smell but as we stayed we didn't notice it. It seemed like it rained the day before we arrived, so possibly that was the reason. We had only a standup shower in our bathroom and the floor of it looked dirty - not sure if stained or if it hadn't been scrubbed. The shower does flood the bathroom from an opening in the shower door. There was also construction noise outside at night 9pm-12am. The staff were nice and helpful. There is free breakfast in the mornings, I would get up early or take some back to the room because it gets busy! There were front parking spots every night for us and I would expect Semi's to be parked around since it is so close to the highway. The shower water pressure was great, water got really hot (just how I like it), and everything was in working order. Everything looked clean besides the shower floor. Overall, I think it was a great cheap option to stay in Miami! Just nitpicking little things that might bother others.

Too expensive. Incompetent staff-- we reserved the 8…read morepassenger van for our group 24 hours before we needed it. The morning we were to board they had booked 24 people for the same 8 person van. Inconsistent communication.

To Whom It May Concern,…read more I am writing to file a formal complaint regarding my recent stay at your property. The conditions of the hotel ok were completely unacceptable, unsanitary, and raised serious safety concerns. The room and common areas were extremely dirty and poorly maintained. In addition, the condition of the doors and security measures made me feel unsafe during my stay. Certain doors appeared damaged and unsecured, creating a serious concern for guest safety and overall property management. These conditions do not reflect the standards expected from a Holiday Inn/IHG property. I am highly disappointed with the lack of cleanliness, maintenance, and attention to guest safety. I have photos and documentation of the conditions encountered during my stay and I am prepared to escalate this matter to corporate management, public health authorities, and consumer review platforms if necessary. I respectfully request that this matter be investigated immediately and that appropriate action be taken regarding this property and my experience as a guest. I look forward to your prompt response. Sincerely, FKY

Definitely my favorite! One of the safest of these type of hotels!! I have been many many times…read moreover the years and will continue to come frequently!! Always have a great time In their beautiful rooms! Love that you can smoke inside MAJOR PLUS!! Love the private garage! And love the stripper poles! 24/7 security & cleaners!! Amazing!!

Awesome I hope haven't gotten there yet and no one answers the phone that's my only excuse so farread more

Easy to check in on the spot, we got a room right away and are able to add additional hours as…read moreneeded.

Great! The cheapest room is quite big , with a very outdated TV I don't know if it works. I just…read moredon't like that the garage does not have a garage door so no closing the garage door.. so kind of pointless "garage" /:

son unos ladrones. i left my Emerald necklac, when i call to…read morelet them know to keep it for me that i was going to pick it up, the guy told me , the housekeeper didn't find it the housekeeper was so nervous her voice change, I knew she stole it but they told me u sign a waiver saying we are not responsible for things left in the room

This hotel is our number one pick to stay in miami . Very clean and well kept rooms. The lobby,…read morestaff restaurant are all excellent.

TLDR: Nice but dated…read more Was here on a business trip and the area around the hotel and the lobby looked the part of a high end hotel.....that ended when I got to the room, well once I walked the country mile to get to the room....well it was cold as a meat locker in there and I'm good with that (ac runs good and that familiar humming that's perfect for sleep) Kind of a hardwood floor (prefer carpet) and very early 2000 flat screen tv and small. Dated lock on the patio door and barebones chairs on the balcony but not that big of a deal. Now to the bathroom and this place is straight out of 1994....peach tile walls, podium sink and chair height toilet at least but the tub shower is actually like a inch higher then normal tubs so definitely got to take a big step getting in... Now to check the water....hot water took almost 5 PLUS mins to START to warm up for bathroom sink and outside sink....turns on hot water for the shower and it's starts to get warm in 2-3 mins but definitely worried that I'm gonna have to take lukewarm showers all week. So I go to the hotel resturant thinking this was former Shula hotel and I sorta remember Shula steakhouse so I thought that's what I would be getting....nope. Decent egg rolls appetizer but steak was Texas Roadhouse ish(cooked properly but very little seasoning or flavor) I did ask the front desk clerk if the hot water is slow and he agreed then I made my way to another zip code back to the room as there is only two elevators and wouldn't you know it that the elevator closest to my room broke down for a day so I took the stairs. At least it was quiet throughout the week but I think that's just from not too many people staying on that side of the hotel. So I think this place is still riding on the nostalgia on yesteryear but a standard Holiday Inn is light years ahead of this place.

This isn't necessarily the place Pitbull had in mind when he wrote "Hotel Room Service". But it is…read morelocated right off the Palmetto Expressway on Miami Lakes Drive. It also happens to be a short drive or Uber from a lot of the Miami Lakes sports bars and that's a great place to relax and take a nap if you may have one too many after a game. Our suite had a king sized bed, which was actually really comfortable with plenty of pillows and the cold AC. The bathroom was clean, but a little bit awkward in the sink and the toilet space were separate (The sink was in the room and the bathtub and toilet separated by the door.) The front desk attendant was friendly. We didn't get to try the pool for breakfast, but were told that they do have breakfast after 6 AM.

improve the staffing. Wayne from reservations was incredibly disrespectful and was my first…read moreimpression of this establishment. taking my money else where was my priority after speaking with his condescending and disrespectful tone. if the staff is like this I can only imagine the service provided. theres other hotels nearby worth the extra bucks to not deal with people who dont belong in hospitality like Wayne

Las habitaciones están muy bien para el precio . Lo único malo es que si vas de día , las…read morelimpiadoras del lugar , te quedan mirando y "chismoseando" todo. O sea si te da vergüenza que te vean. No vayas de mañana

Amazing rooms! Super new and beautiful decoration. The staff was kind and polite. By far one of the…read morebest in the Biscayne Boulevard. And fair price.

After a flight cancellation and end of my Day Use room, had to pack ALL of my things and move…read morehotels. It was late, I was tired, frustrated and hadn't eaten. Arrived in a distraught state. Greeted kindly by Yordano. Sensing my angst, his calming nature helped me relax. He assured me I'd be taken care of after I explained the situation. Due to the busyness at the hotel, there were no luggage carts available. He was going to storage room so offered to assist me and didn't want to accept a gratuity. He listened, figured I needed REST after my earlier fiasco, and granted me a Noon checkout. He offered suggestion to eat at the onsite restaurant. My room was spacious and clean. Refrigerator and microwave. There were plenty of plugs and USB ports, in addition to ports for connecting gaming systems. Property is quiet and offers free airport shuttle. The driver was friendly and placed my bags on the curb so I didn't have to LIFT them. Unexpected stay, but I would definitely go back!

It was okay experience but nothing really bad. They had no room until 3pm so I waited at the lobby…read morealong with many others. It was little upsetting that they refused to give the Wi-Fi password while waiting, I could have done some work (I mean I already paid the room and you'll give it in an hour anyway). Room was very basic. TV occasionally quit working so I had to restart. Wall unit heater worked okay. Shower was hot. Bed was okay. Breakfast was not bad. Took was clean. They also provided free shuttle to airport.

Garbage ass hotel they changed the name of the owner I been styaing here for many year and now…read morethere is an issue with everything charging 16%of taxes Never go here again it's garbage

Absolutely the worst experience ever! Hector at the front desk is very nice,but everything was…read moreruined for me when they gave a complete stranger a key to my room! When I went to the lobby to pay for another night,I did complain about them giving a key to someone else that didn't even have I.D.! The blonde lady became super nasty and took my key and said I wasn't allowed to stay there anymore and they would put my stuff in lost and found because I had to go to work. She told me that no one could stay more than 2 days because of season. Not only did she lie,they never took my stuff out and threatened to throw it in the trash because I hadn't paid. Remember,she told me that I couldn't stay anymore. Very nasty person who should be fired.