I will NEVER patronize this restaurant again! We arrived at their opening time; door was locked. Owner came out appropriately 15 minutes later and said he had just bought the restaurant 2 weeks prior. Clearly, he has no idea how to run a restaurant or cook food, particularly seafood. There were 7 in our party, including one 7 year-old. We sat outside. For the next hour and a half, the owner and one server, who said she was the bartender, ran around not knowing what on earth they were doing. There was one other table outside with 3 ladies who arrived after us. Luckily for the owner and single server, they ordered salads. Being from Maryland, and considering this restaurant advertises Maryland seafood and uses the Tilghman Island lighthouse as its logo, I had some questions for our server/ bartender. She could not answer a single question. It would have been comical except that I used to work as the manager of a large, high-end restaurant on Maryland's Eastern Shore, where all staff were expertly trained in customer service and appropriate food delivery. They knew the menu and could answer all questions.
The highest standards were the norm. After waiting 90 minutes for our food, and no communication with us during that time, we found it to be completely inedible. My crab-cake not only looked as if it had been steamed but also tasted even worse. I was raised on Chesapeake Bay seafood, and I know bad crab meat when I taste it. This cake was "fishy" and beyond even choking down! The rest of my party's food was no better. We sent the food back. My daughter walked inside and said she would pay for the food we had eaten (mozzarella sticks for the 7 year old) and our drinks (iced tea). The owner became maniacally rude and belligerent, shouting that he had cooked all that food and we were going to pay for it whether we ate it or not! He was fortunate it was my daughter and not me because I would have walked right then and there, but she paid the full bill and we left to go to another, and familiar, restaurant where we have always had great food and service. Chesapeake House will not, and should not, remain in business. Do yourselves a favor and avoid it like the plague, which is what I may have contracted if I had eaten that rotten crab meat; at the very least, I would have suffered food poisoning. (HAD to select a star, but in reality, Chesapeake House doesn't even rate a one!) read more