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    Chesnut William J M D

    5.0 (1 review)

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    11 years ago

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    New Mexico Surgery Center Orthopaedics - Get well card from the Surgeon, Anesthetist and Nurses involved in my care.

    New Mexico Surgery Center Orthopaedics

    3.0(19 reviews)
    4.7 miUptown

    I really wish they did more than just orthopedic surgery here. Seriously…read more This place has outpatient surgery down to a science. You check in, they take you back and get you hooked up to everything, your family comes to hang out, the anesthesia doc comes to talk to you, you meet the OR nurses, your doctor comes to have a chat, and then you're off for surgery. After surgery, the nurses in the recovery room will have a plethora of drink options and crackers for you to have a snack while you beat off the effects of anesthesia. They'll bring your family back to sit with you, and help you get dressed. Everyone here is super duper nice, and very helpful. They even call you the day after surgery to see how you're doing, and you'll get a card signed by all of the staff a few days after as well. Not necessary, but definitely a nice touch.

    Patient beware! I would definitely have your surgery done somewhere else. They will overcharge you,…read moreyou must prepay or you can't have surgery. Then when you are owed a refund they will process very slow and hold your money as long as possible and send a paper check instead of refunding your credit card. They do not care about the patient only the money. Also billing never answers their phone or returns voicemails at least not when they owe you money! Do yourself a favor and find another surgery center or not for profit hospital. This surgery center is a for profit center, it's all about the money for them.

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    New Mexico Surgery Center Orthopaedics
    New Mexico Surgery Center Orthopaedics
    New Mexico Surgery Center Orthopaedics

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    Heckl Frank R MD

    Heckl Frank R MD

    2.3(6 reviews)
    0.7 miMidtown/University

    A visit to Dr. Heckl is by far the worst medical doctor visit I have ever had in my 48 years! He…read morekept me waiting for 1.5 hours (!) in paper shorts in a windowless office. No apologies when he finally showed up. The whole visit seemed to be his excuse to get his day back on schedule. He took NO time to examine my knee. He literally said, let's just get to the end, and filled out the electronic evaluation while complaining that nobody should ever vote for President Obama and obamacare as it forces him to do paperwork now?!? plus his 6 best friends in the business have left (because of paperwork?!?). I had to stop him and ask him to feel the swelling in my knee and tell me what happened to it. His response "ah, its probably little pieces of cartilage that broke off and are healing; and don't take ibuprofen to attack swelling (even though my primary care had me doing it)" why no ibuprofen? he never bothered with that detail! As he was quite literally RUNNING out of the examining room (why?!), he did say he had some injectable "stuff" that I could get from him for an extra cost. Of course, he didn't actually give me any information as to what this injectable stuff was, what it would do for my current condition and/or if it were for future protection of the knee. STAY AWAY FROM THIS NUT JOB!

    I can't say enough good things about Dr. Heckl. I had two knee surgery's two years apart. A year…read moreago I couldn't kneel down to pick something up. Today, I am back to skiing, racing motorcycles and doing just about everything else I did before my knees were injured. I found Dr.Heckl to be nothing but a very skilled professional and my only complaint is that he may retire before I'm done destroying my knees.

    New Mexico Orthopaedics - Front lobby

    New Mexico Orthopaedics

    2.5(22 reviews)
    9.8 miWestside

    Went here a while back for my knee. The whole team was great throughout my entire experience. Tyler…read morein particular was a huge help and all around awesome dude when assisting me with my PT. Great attention to care by the whole team and really thorough in helping and listening to my feedback about how my recovery was coming along.

    Doctor Patton was awesome . . . BUT their billing department is all screwed up. I am retired and…read moreon Medicare with a supplemental insurance plan. The issue is that the procedure was performed early in the year on Jan 8th, meaning I was responsible for the $280 medicare deductible (which was taken from my bank and paid directly to NM Ortho). Anyway, they claim that I owe $280 . . . even though I had the bank record that stated the amount in question was paid and a statement from medicare stating that it was paid to directly to NM Ortho . . . however, for some reason, it had been credited to a Dr McGee (?) who, to my knowledge, had nothing to do with the surgery. In any event, they still said that I owe the $280, so we faxed up all the documentation that should have proven that we had fulfilled our financial obligation to NM Ortho. Two weeks ago we received a phone call asking me about the $280 once again. The medical staff was absolutely terrific however dealing with the billing department is a highly frustrating and an unnecessary headache.

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    New Mexico Orthopaedics
    New Mexico Orthopaedics - From hard cast to soft splint

    From hard cast to soft splint

    New Mexico Orthopaedics

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    Chesnut William J M D - orthopedists - Updated September 2026

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