I was shocked to see a really negative review on Dr. Klenofsky when I was using Yelp to pull up the…read morelocation for a new neighbor who was looking for a veterinarian, which which in turn prompted this review. We started taking our dogs to Dr. K in 1983, when I first moved to St. Louis after college, so I wanted to address this with my own first hand experience. Dr. K was a young man then, as was I, and the knowledge, intelligence, and compassion were obvious from the start. I was absolutely shocked by the things that were written in this negative review. Dr. K does have state of the art equipment, is amazingly accurate with his diagnoses, and is so well thought of by so many people. Also, don't judge a book by it's cover; Forum Vet is in a 45 year old shopping center, so, he can't very well change that, nor would any of us who have been taking our pets to him for decades want him to, or expect him to. Here's a little story. We were at dinner one night with a fairly large group at the Charcoal House on Manchester when the subject of our pets came up, as well as health issues, who had which Veterinarian, etc. As it turned out everyone at the table was using Dr. K, and there were so many stories about how their pets lives were literally saved by Dr. K's accurate diagnosis's and proper treatment. Additionally , Dr. K 's wife runs the office and she is incredibly compassionate and always does the right thing. She also does everything in her power to make sure that you're seen by Dr. K when your pet needs care. Also, if you notice, when you get his card, it has his home number on it. He told us to never call an emergency vet because he will answer the phone. We had an incident years ago when our dog was given some ibuprofen. A quick check on the internet said that it was lethal. We called an "Emergency Vet" who told us to give our dog hydrogen peroxide to induce vomiting which was entirely unnecessary and just caused our dog more distress. I got a thorough explanation from Dr. K why inducing vomiting was the wrong move. With regard to the pricing at Forum Vet; it's not out of line by any means. Also, what hasn't gone up; over the past few years especially. When I'm looking for medical advice and care, I damned sure don't try to find the cheapest physician for myself or my pets. Rest assured that when you take your beloved pet to Dr. Klenofsky at Forum Vet, your pet is in the best of hands, with a Veterinarian who loves what he does, and he told me the other day that he doesn't see himself ever retiring as long as he's able to provide excellent care for his patients. Sorry for the rant, but the record needed to be set straight. Dr. Klenofsky is the best veterinarian I've ever met, and this is my honest opinion from the last 42 years of him caring for our pets.

My 8 year old chocolate lab Tootsie has suffered from skin allergies for 6 years…read more She licked her paws until they were raw with sores, drug her behind on the floor yuck, shook her ears silly, scratched constantly and rub up against the furniture. Tootsie was one smelly dog from yeast infections on her neck and every crevice you can imagine. I had tried everything from special foods, allergy free shampoo/detergent, $100 per month Apequel pills then $200 per Citopoint shots. Everything and anything at any cost to relieve her suffering but nothing worked. Less than a month ago someone referred me to Dr. Klenofsky. He and his wife Gail diagnosed Tootsie with having food and skin allergies. They prescribed medicine and non allergenic food/treats to treat her internally. In addition, medicated shampoo to treat her externally by constant bathing and thoroughly drying her afterward. Their prescribed treatment was a success. The hair has grown back on all of her paws, she has a beautiful shiny coat and can rest peacefully without itching. My only regret is not finding out about Dr. Klenofsky sooner.

My dog is paralyzed now! This place doesn't care about animals. Do not take your pet here. I…read morebrought my dog to them because he had an infection they did nothing to help him and now his back legs are paralyzed. This place should be shut down. I believe there is a special place in hell waiting for people who hurt animals.

I couldn't love this veterinary office more than I do. They are truly so compassionate and are very…read moreunderstanding. They are so amazing with our geriatric fur babies and truly listen to pet owners. I can't thank them enough for being such a great and trustworthy office for our pets. Highly recommend!

It's taken me a long time to draft this review because I want it to be as powerful as my feelings…read moreare for this veterinary clinic. My chocolate lab laid down for his last nap six weeks ago. Creve Coeur Animal Hospital was with us for his entire life. He struggled with so many different allergies. We were there for monthly injections, prescription food, and medicated shampoo. I joined another veterinary clinic in an effort to get a better price for a dental cleaning. On my baby's last day of life, I called both veterinarian clinics and described his symptoms. The other veterinarian clinic offered for me to drop him off and leave him there while they tried to figure out what was wrong with him. If I had gone that route, I would've missed my last day with my dog. Creve Coeur Animal Hospital took his symptoms seriously and got us right in. They were sympathetic, informative and unbelievably patient. They walked us through the most difficult decision with grace. Since our last visit we have received paw prints and a certificate acknowledging a donation made in my good boys honor at the university of Missouri school of veterinary medicine. Creve Coeur Animal Hospital isn't just my vet. They were friends and family for my sweet Hobbes. You helped me give Hobbes 9.5 years of comfort and health. Thank you Creve Coeur animal hospital for all the years of love and care. It'll be a while before I'm ready to open my heart again but I have no doubt that my first new puppy visit will be with you.

I called just to inquire about a clients shot records and was talked to incredibly rudely. The…read morelady at reception-I'm not sure if it was Nicci or Krysta snapped and told me she didn't want to email the shots to me since she had already told me when they were next due. she claimed it was a "pain" to have to email a copy over to me. When I asked again if it was possible she finally responded "fine" and hung up. Please fire or demote whoever you have at reception-they do not need to be working in a field where you talk to people because clearly they don't know how. If your life is bad you don't need to take it out on others.

This place was far from my home. Rush hour traffic didn't help the drive at all. We are new to…read moreSaint Louis and this was the first visit to the vet to get our dog (LC) her allergy medications. I was wondering if we might have to find someone closer to my house on the way there. They changed my mind. This entire group of folks were the nicest people that we have met in the last 45 days here. The place was absolutely clean and welcoming. The care was spot on and we were more than pleased. I would walk in rush hour traffic to do business with Town and Country. If you love your pets as much as I love mine you need to visit these wonderful people !

New to the area and needed to establish my senior Lhasa with a vet. Dr. Nichols and the staff were…read morevery caring and took the time to talk with me and explain everything. I received a follow up letter in the mail with a personal note from Dr. Nichols, very impressed and will be taking both my Doodles here as well.

You will never convince me that there is a better veterinarian or for that matter a better person…read morethan Dr. Chip. She consistently goes above and beyond in her care for animals. The care she has shown to my dogs to me & my friends' pets never ceases to amaze me. My dogs are both healthy & happy due in large part to the care & support that they receive from Dr. Chip. In fact, everyone that works in this office is wonderful from both doctors to all of the staff. You can tell they truly care and it's such a comfort, especially when you're dealing with something that's difficult. Hats off & my utmost respect for this practice & everyone who works there!! Thank you, thank you, thank you!! You are sooo appreciated!!

Dr Chip is the Best Vet ever!! The staff is so kind and caring - so much love in this office.read more

I used the actual vet services now. My dog got a substantial wound at day care and my regular vet…read morewas full for surgery so I came here unscheduled. The first visit, I got seen pretty quickly and they stitched him up. It was understandable in this case they did not care about any presurgical blood work or if he was fasted. When he was picked up, they did not supply any post op instructions other than "give the pain meds that you have at home" what?!! I've never received any medication from this vet office. My husband didn't know better and left. I then called later and told them I had the NSAID Previcox at home to which they told me to give that the "evening of the procedure, it only lasts 8 hours and he had it during surgery". It sounded fishy to me because I know it lasts 24 hours. In the end, I called my vet to get instructions. Also, my dog reacted pretty badly to the anesthesia given here. Normally he acts pretty normal. My vet said that what they gave "really packed a punch". I needed to ask the following day about the large amounts of seepage from the wound. I couldn't figure out which number to call, so I emailed and a vet did call me that day to say it was probably ok. In the end, 2 days later the sutures came open and I had to return to the office after my vet said it was too deep to heal on it's own. I waited on a room over an hour. That vet was thorough and nice and told me it had to heal on it's own. She gave good instructions. I made two more visits after that. Once, I walked in and the only woman at the desk was on the phone for 15 min taking 10 different spay/neuter appts over the phone from a rescue, I assume, before she checked me in. I'll stick to my regular vet but this place can work if you're in a pickle.

My fur baby had surgery here this past summer. Cost me about $2k between the surgery follow ups…read moreetc. Months later I received an email for a reminder for vaccines, so I clicked the link and made an appointment on line. The day came for the appointment. I go inside and they tell me the appointment was made for the Mackland location, not Maryland Heights. My 16 year old dog who is hard to transport, and they turned us away. The receptionist never even made an attempt to ask anyone if they could help. I've never been to the Mackland location, so when I made the appointment, it seemed to make sense that it would be for the only location I've ever visited. All she could offer me was I could still make the 515 , a 30 min drive from Dorsett in rush hour traffic. My dog desperately needed grooming but could not be groomed without her shots. I e been going to the Maryland Heights location since before Covid. Truly disappointed.

I brought my cat here for an emergency. I called them and they said I could come that very same day…read moreand gave me an appointment. If you guys have tried taking your pet to an emergency clinic, you know rare it is that a hospital will give you a specific time to come. Usually they tell you to come wait in a parking lot for an unknown amount of time for at least 3 hours. I usually take my cat to the humane society, but they were closed from the snow. Thank goodness this clinic was open. The biggest difference between VCA and the humane society is that when you call VCA, you speak directly to a person at the front desk. At the humane society, you are put on hold for a long time, then you talk to someone at a call center who then puts your message in the system and then you wait for the vet to eventually call you back. VCA is very accessible and available. We saw Dr. Bruemmer and she was so kind. She explained his status clearly and comforted us saying we did everything we should have to take care of our cat. They sent us home with pills for the cat to take, which is difficult because they always spit it up. The technician offered that we could bring our cat in and they could give him the pill. I think it is so wonderful that they would offer to do this. When my cat's condition worsened, they sent us to a more specialized hospital and the vet contacted the new vet telling him we were coming and discussed my cat's condition. Unfortunately, my cat didn't make it. Dr. Bruemmer, who I had only seen for 2 visits and known for 24 hours, called me after finding out my cat's condition and wanted to see how I was doing. She spoke positive things about my cat's character and said we could talk or answer any questions I had. She is the most caring vet I have ever encountered. She legitimately cares about every animal she cares for even though she wasn't his primary vet.

After my cat's last rabies shot he appeared to have a reaction and I have been reluctant to let my…read morecat have further rabies shots. Around the same time my cat was diagnosed with severe kidney disease, which is common in older male cats and they often don't show symptoms until it nearly kills them. Therefore the cause of his extreme lethargy may have been due to kidney disease and not the rabies shot. Fast forward 18 months. The previous vet clinic had closed and my cat's records were transferred to VCA Bal-Coeur, I might have to board my cat and I either needed a statement that my cat could not medically have a rabies shot or else he had to have a rabies shot. i took my cat to VCA Bal-Coeur for a wellness exam, shots and a nail trim. The doctor and the vet tech were both very nice, and my cat was calm when they did his weight and external exam. By law they had to give him a rabies shot but they also gave him antihistamine and antinausea meds before the rabies shot just in case. I brought them my cat's fecal sample for analysis, And they were also to do a blood draw for analysis and clip his nails. They then took the cat and his carrier to another room for the remainder of the exam. When they brought him back 30 minutes later, they said that they were unable to draw blood or clip his nails and I would have to bring him back for another visit and premedicate him with gabapentin. It was clear my cat was very anxious or frightened. Many people have remarked on how unusually laid back my cat is. I have always been in the room with him during the entire wellness exam. As long as he's getting treats and he can put his head against me, he's always accepted a lot of probing, shots and nail clipping. So my question to them was what happened when I wasn't there and I really didn't get a good answer except that they said they could tell when he was "done"and they didn't want to further traumatize him. If he was traumatized by 3 shots, I'm not taking my cat there again to be traumatized by a blood draw, a distemper shot and nail trim. Also VCA charges a lot for traumatizing a cat - they gave me an estimate of 762,90 - 953.63 for everything they were supposed to have done. The charge for what they actually did - the wellness exam, fecal analysis and rabies shot was $358.70.