Came in to get some new window wipers for my car and had the best service from a gal there by the…read morename of Amy. She even came out in the cold rain and put them on for me! I will definitely be coming back here!

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I've been an Autozone customer for years and spent thousands of dollars on lifetime warranty parts…read morefor my vehicles just for them to lose my information in their system and deny any exchange or refund when I needed a part replacement.. just keep that in mind next time you buy parts there

I WILL NEVER COME HERE AGAIN!!!! I WAS POSSIBLY GIVEN THE WRONG INFORMATION ABOUT MY CAR 2003 FORD…read moreWINDSTAR SE HAVING IT'S ALTERNATOR GOING OUT. SO I GOT TWO Batteries brand new for it and a new Alternator. Monday Morning it died for good, in a bad way. NEVER go to this place they are very untrustworthy people. I had the same Store Manager at this location help me out, and I got burned by this place. Never again will I come here until a lot of things are changed.

I TOO HAD A BAD EXPERENCE WITH THE OWNER STEVE, AS GOOGLE AND YELP REVEWS SHOW. Just so you know,…read moreI'm a 60 year old, gray hair woman, with a nice silver Honda CRV. Someone (Don) I had met at the senior center when my car's serpentine belt came off, was a friend of Steve's mechanic Craig (he must be a saint) said, that he could fix it for me. I was told it could be done the following Sunday. Don and I arrive around 10:40 am, and there was a huge semi parked in front of the office, where I thought we were going into...Don, who was a very poor communicator the whole week as well, (because he had to control everything, all the time) went to the right towards the mechanics building (I didn't see the sign) and I went to the left, and parked in front of the office. I saw 2 guys on forklifts, so I waved and smiled at them. And before I could get out of my car, Steve (didn't know he was the owner) yells at me..."WHAT ARE YOU DOING HERE?" I said out my window, "I'm with him", pointing at Don across the way. Steve then says, "You need to leave, you're not supposed to be here". I said, "How do you know what I'm supposed to be doing, I'm obviously here for a reason". Well, that pissed him off and he said, something else, again condescending me, to which I said, "Do I look like a criminal? Do not condescend me". He got off the lift and went running to Craig to tell him, not to help me. So Satan's tool, wins again.... ALL BECAUSE OF HIS INSECURE, SEXIST EGO!!!

The rear view mirror on the passenger side of my car broke off. Casey not only had the replacement…read morepart but was also able to fix it and use the colored shell from the broken mirror so we didn't have to get it painted. It took less than an hour and the price was very reasonable. We are very happy with the service.

We were just passing through Walla Walla for the night. Pulled into the RV park and registered…read more Went back out to the truck and it wouldn't start. Long story short, the office gal called Job's after telling us that they are the only place she will take her vehicle. She described what was happening with our truck. The guy from Job's came to the RV Park, assessed the problem, went and got parts and came back and fixed it right there in the parking lot. He stopped what he was doing to spend about an hour getting us running again. What a blessing that good people like this still exist.

While in Walla Walla recently I had an issue with my cooling system and although I felt I had…read moresolved the problem asked friends for a recommended shop that could check the cooling system while I was in town for meetings. Both recommended Job's shop without hesitation. I was very pleased with their response & service and would go back to them any day !

Friendly and fast service! I reached out to this shop about getting my A/C recharged and to look…read morefor a possible coolant leak. After setting up a time to bring my car by, I showed up and he clearly explained the process and his pricing so there wouldn't be any surprises as to what I could expect. The guy was very honest and charged my AC right up to be ice cold again. He checked all of my tubes, lines, and parts than could relate to any coolant leaks and found nothing but said to bring it back if I have any issues. Overall, I had my car returned to me in just half a day and felt like the price he charged me was fair. He gave me an honest assessment of my compressor (likely one main reason behind my A/C issue at the age my car is at) and I feel great about coming back here if I ever need anything else.

I came in from Seattle during new years to see family, but while doing some local shopping the next…read moreday my car was making some uh-oh noises. I called and the owner was really helpful. I thought I was going to have to stay an extra day but he managed to replace all 4 of my break pads that day. He was very good at describing the problem and what caused it. Since the tires were off he rotated and pumped them up for free. It was also less expensive than I thought it was going to be. Overall a very good experience, if I have any car troubles in walla walla I am definitely coming back.

Horrible customer service. Didn't stick to their word on the return policy or calling me back on…read moretime. They returned a part for me and it took a week to post into my account. Reporting them to the Better Business Bureau. The Owner Mike is very dis respectful. Would never do business here again.

bad service, charged for shipping and re-stocking fee on a part they sent that was wrong....read more

My wife and I recently purchased a new Honda Odyssey from Underriner in Walla Walla. We live in…read moreTricities, about an hour away. The deal was largely done before we went to the dealership to pick it up. They made it SO easy and stress free. They valued our trade (very fair) and found the color combination we wanted and got it in. Jarod the sales manager and Jason in sales were both exceptional to work with. This is a family-owned dealership, which is always our preference. They work very hard to provide a no pressure, hassle free experience. It's getting hard to find dealerships like this that actually value their customers and go the extra mile to make sure they have a great experience. I highly recommend that anyone looking for a new Honda or used vehicle give Underriner an opportunity to earn your business and trust.

when you drop your vehicle off for a scheduled appointment, told they would call you when it is…read moreready, and still have to call them 5 hours later for the update, only to find out they didn't know they had it, ask if you left the keys, not good! Very disappointing and there is no excuse for it. where is the checks and balances and how do you forget a vehicle that was parked right in front of their nose under the canopy. A one may be too high.