What a crock! I have never in my life seen a brush so lousy! You have to wash twice because the…read morebrushes don't remove shit! Not even dust!

Everything works. They come to empty the trash. Delightful little spot to use to get the job done.read more

I don't normally leave negative reviews, but this experience was incredibly frustrating…read more I paid for the VIP Shine Wash, which specifically includes tire shine. After my car came through the wash, I was directed to the finishing area where an employee was supposed to apply the tire shine. Instead, the employee simply walked away and left. No explanation. No replacement. No one stepped in to finish the job. So I just sat there wondering if someone was coming. After waiting and looking around, it became obvious that nobody had any idea I was still waiting. At that point I had to either continue wasting my time or leave without receiving the full service I paid for. How does a business not have someone available to cover when an employee leaves their station? If someone needs a break or their shift ends, that's understandable, but customers shouldn't be left sitting there with an unfinished service because no one is assigned to take over. It wasn't about the tire shine itself. It was about the complete lack of communication and accountability. A simple "Someone else will be with you shortly" would have made all the difference. For a business that advertises attention to detail, this was a disappointing experience. I expected better.

It's not worth the $65 for a wash and vacuum clean inside . What I do not like is when you pay $65…read morefor a wash and the staff does not wipe down the water on the car right away to avoid water marks stain on the paint. Staff tells you where to park and your car is just sitting, all wet while waiting for an available staff to work on the car. Currently here at the shop watching and the no staff has wipe down car and it's been 30 mins. Mean while The staff that wipes down all car that comes and go (without paying for additional fee to vacuum the inside) is just standing there when he could have at least wipe down my car instead of just standing waiting for a car to wipe down.

It was both easy...AND breezy !! Smooth process…read more Good, tightly maintained tunnel Triple foam on point No shortcuts with chemicals Need towels on the vacuum lines with some window cleaner bottles please 4.9/5

What happened to this car wash? It was always my go to place…read more Got the express wash today as I always do. Car came out still dirty. Brought it to the attendants attention. He said the bug washer spray in the wash was not working and he could give me a wet cloth so I could clean it better. Cloth never came so I had to inquire again. When I asked if I could run it through the wash again he said no since I only got the express wash. Service and quality has definitely gone downhill. I will be going to one of the other carwashes in town instead from now on. Updated: at the risk of being scolded by this business owner once again I forgot to mention in my original post that the car wash took off the back of my rearview mirror. I noticed this when I was drying my vehicle and brought it to the attention of the attendant. He retrieved the piece from the car wash and said that it should snap back on with no problem which it did. As you can see from the business owners response to my post, he seemed to know a lot about the situation that day, so I am sure he knows about the back of the rearview mirror coming off also. I feel that I reviewed this business fairly and posted to Yelp so others can learn from my experience there. Hopefully others have a better experience.

I tried the "old" car wash and it totally turned me off using this business. BUT, I couldn't be…read morehappier with the current operations. Everything worked well and my SUV is sparkling clean. What a big improvement and I'm happy you took it over again. Thanks for having the credit card option. I felt before like a college student trying to scrape enough quarters for laundry.

Had a problem with one of the vending machines and texted the number for assistance. One of the…read moreowners came right down within 5 minutes to take care for f the problem. This is a great drive up DIY car wash, and it is part of St. Helena history.

Job well done by Aquawashes Team, review speaks for itself!…read more 10 Year Ceramic Coating w/ Paint Enhancement...

The guys cleaned our 40ft RV in just a couple of hours. Looks really good and pointed out a couple…read morespots where tree sap had gotten on the RV sliders that I already knew about and knew it would take some buffing, but thought it was very cool that they pointed it out! Good Job guys!

I read all the reviews and decided to try it out before I sign up for a membership. My car had…read morecaked on bugs and grime after weeks of driving and baking in the sun. I signed up for the cheap basic and it came out with still plenty of bugs on the front bumper and some overall spots, but that's on me. The BASIC states it's for general dust and dirt - I should have upgraded. But both points of contact with staff were friendly and most importantly I watched as the "wash woman" made an adjustment on the equipment so the giant roller was deactivated for my aftermarket Thule racks. I'll be returning for a membership. I have a brand new car and I was happy!

How would you interpret this sign? I thought it meant I…read morealready have a membership so I add my other car for no extra price so it's basically a buy one get one deal. Not the case apparently... the person helping me, has no idea this sign exists. Then went to ask a manager or someone in the office if I could add my vehicle to my existing plan. She said yes for an additional $30 a month. Um... I'm confused... needless to say I should just cancel my monthly membership anyway...

Car very poorly cleaned. Dirt and road grime still all over…read moretop, hood and back. Back especially, was not cleaned. Pink soap foam streaking down the sides, not rinsed off. Definitely won't be returning here.

The service was excellent, efficient, and offered at a fair price. I was very satisfied with the…read moreoverall experience. I highly recommend.

The best car wash ever in Napa ! We really like this place to wash out both cars!…read more We recommend this place

Quick and a great wash! Love having the towels for wiping my car down. Staff is very friendly and…read morekeep the facility clean and neat.

My experiences here has been excellent never had an issue and never had a problem with any of my…read moreservices for my car. I bring my car here for repairs as needed, and they are fair honest and trustworthy.

Went there today to get and exterior and interior cleaning. Unfortunately neither were done well…read more Lots of debris still on parts of car, dash not throughly cleaned, windows are streaked. Also, the guy checking in the cars was snarky when I asked about the club... When he realized I wasn't satisfied with his response he sarcastically told me to, "Have a nice day!" I'll have to try the new place at the other end of town for comparison.