If the pump isn't working, I get it it's not on the employee. But when I go inside to get help and…read morethe cashier is rude and aggressive, that's when it's annoying. The fact that the manager was in the office and overheard everything but didn't come out until I asked for him was ridiculous. Customer service makes a business and now you've lost a customer, but I'm sure the employees don't care or eles they would have responded differently.

I'm very uoset for wasting my time here. Saw a sign regarding the Adrenaline Beverage for free and…read moreask the cashier about it. Long story short. He was completely clueless about why it isn't for free even after using my extra miles membership. Management : please inform your employees to how to use the promotional you printed on a bright piece of paper. What's the purpose of a promotional sign, if the current employees do not know the discrepancies regarding the promotion. This is supposed to be a "convenient store" not an "inconvenience store". This happened between 2:30pm - 3:30pm March 17, 2021 Not happy and upset wasting my time here. This issue should be fixed asap.

Easy and simple smog check. The owner is a good guy too. They handle dmv stuff right there!read more

I'm so glad to see this she'll have such good reviews I came searching for this establishment on…read moreyelp ready with my fist up but I slowly put them down seeing I didn't have to go Karen on the shell haters. They always have my favorite scratchers and my gas tank last when I fill up here. I wish a had a free bag of chippppssss though. Anyways come to shell.

I stopped by this Chevron gas station to use their touchless car wash because I read online that…read morethis place is touchless. It might not look like it because you see the brushes but you get to select the option of touchless or soft touch before going into the car wash bay. I went inside the gas station to pay so I can confirm it was touchless and because I think it's safer to pay there. The lady working the counter didn't really understand me but another guy working there told me it was touchless and recommended their top tier car wash option. My car is already ceramic coated so I just wanted a quick wash to clean off the dust and pollen. Keep in mind that the touchless will not fully clean your car from mud, bugs, bird dropping and etc. Just be reasonable, I thought the car wash being touchless was great. The drying process gives you about a full minute. It did a great job on my car and since my car is already ceramic coated with some extra topper protection, the extra water beads on my car will fly off when I'm driving.

Needed M1 methanol for a customer and they had instock great customer service thanksread more

This store is not overly crowded like other Costco's. It's slow paced in the stores which means it…read moreis also easier to find parking. Had a pretty decent selection and the staff is friendly.

COSTCO GAS STATION @ SIMI VALLEY…read more I was driving up to see a friend, so my friends and I had to stop at this Costco for gas. This Costco gas station is definitely a lot smaller than some of the other Costco locations I've been to, especially compared to a lot of the ones in San Diego. There are only two pumps on each side, whereas a lot of gas stations I'm used to in San Diego have three or four pumps on each aisle. However, the line actually wasn't super long, even though we came on a Saturday afternoon, so getting gas was still pretty quick and easy! I've never really been to this area before, but I actually really liked how lively the area around Costco was. There were a lot of restaurants nearby, including a BJ's and a Mexican restaurant right next to Costco, so there are definitely plenty of options if you want to grab something to eat. Gas was around $5.50 for regular and about $5.90 for 91 when I went. Overall, I'd definitely recommend stopping at this Costco gas station if you're in the area! It's super easy to get to right off the freeway, and even though the gas station is smaller, our experience was quick and simple.

I stopped by here to use their car wash. I looked at the Google and saw it was touch free car wash…read moreso I wanted to use it. I didn't realize that after I paid it was not touch free anymore and that the picture on Google is outdated. The car wash is soft touch so you'll likely get some swirl scratches on your car paint by the brush. The prices is not bad but I would've paid more for touchless. My driver side mirror was also being push by the brush so if it's a delicate car, it might get damage. I went inside to pay for the car wash but also got a crunch chocolate bar as well.

Although I do not buy my gas here, I go quite often to purchase cigarettes and a car wash. Justin…read moreand the manager are so friendly and helpful. When they see my car pull up, my purchase is already on the counter when I walk in. I feel like a VIP here and the car wash was revamped and it does a good job for $6. I also purchase my Super Lotto tickets here and hope to win one day so the staff can get a little bonus!

Check your bank statement. Employees are skimming cards. A few months ago I was looking for a…read moretransaction when Nordstrom's Rack charges started popping up at $700+ each. I got on the phone with the bank while the transactions were occurring and got my money back, and got a new card. I don't use the card for point of sale except for gas and food. A few minutes ago I noticed a charge to Onyx Favor following my last stop at this station. Onyx Favor is an auto repair shop in Granada Hills where I have never ever been. The charge is smaller - under $60.00 - I may not even have noticed. Before I was guessing it was an employee from this station stealing card info but now I am certain of it.

I bought a pack of Pall Malls menthols here, all I smoke. I ended up feeling sick and realized the…read morecoupon in the pack said 2017. Thinking this was a typo I contacted Pall Mall corporation and it turns out the pack the store sold me was 4 years old!!!!! Disgusting! Their shelf life is no longer than 18 months

Came in Thursday late afternoon rude employee behind the counter (an Indian male) was glaring at me…read morewhile paying and overcharged me for items when I addressed the issue and tried to let him know politely that's not what the price was he muffled some rude inappropriate language under his breath and laughed at me, Never had this kind of experience, plenty of gas stations in simi who won't try to scam me I'm lucky I caught it. so I'll pass on shell from now on and will pass on the message to those in the community. If I were corporate I would hire more reliable staff. Beware of overcharging at this location!

Fan of Shell, not a fan of this location. Got ripped off last night. Right to my face. Tried to…read moretell the proprietor that I was charged for the previous customers fill up after I slid my card for my pre purchase sale. Receipt even showed this. Why ? How ? I have no idea. The clerk tried to pretend he did not speak English and seemed to put out to address the concern. Had to contact credit card company to dispute the charge. There are other choices in town for Shell. And I will use a different stop next time.

Great value for the price! The $8 wash left my car clean and shiny. Fast service, easy process, and…read moreno long wait. Will definitely come back.

The Chevron in Simi Valley is one of the few stations in Simi Valley that stay open 24/7. Close to…read morethe 118 freeway and some stores. There is also and Extra Mile convenience store attached. Car wash is also there. Take a look at this gas station if you are in need of gas before making your rounds especially trekking to LA County.

I went in to get a Diet Coke and a Pepsi for my daughter. The guy behind the counter had no name…read moretag. He was speaking a foreign language on the phone and totally rang me up and never said welcome, hi or even thank you . He not only did it to me but to the customer in front of me and behind me. He's paid to converse with customers not talk on the phone with friends. The store was clean but backed up with customers. I'll never go here again. He was rude and disrespectful. The person who hired him I really wonder why?

Horrible experience I witnessed all the 7-Eleven pizza that are for sale to the customers on the…read more711 floor and then five minutes later put on the shelves for us to buy one of the packaging had to rip at the bottom which means contaminated I've had so many problems at the 7-Eleven. It's just not even worth going to anymore. They're honestly disgusting and rude people and they blame their problems on you. I wouldn't wanna waste or spend my money at this store one of the worst 7-Elevens out there and the manager is disgusting. He does really bad business. He should not be running any store, especially with food please no one eat here.

I stopped by here because I was on the 7 Eleven website and it said this was a 7 Eleven location. I…read morewanted a ZOA energy drink from here but when look on Google map, it was shown as a Shell gas station. I still came to see if they'll have the ZOA favor I wanted but I didn't find it. So since I made the drive here, I just got a Coke and snickers to make my trip worth it. This Shell has a car wash station as well if you wanted to use it which I will always advise to always use a touchless car wash. When I looked at the recipe, it did say that this is a Shell 7 Eleven store.

Gas is okay. If a problem arises they can't help you. Go to another station for rewards…read more Don't get me wrong. Everybody here are nice folks; it is just that problems seem to happen almost everytime I stop by this location. It can get frustrating when similar issues keep happening.