Perfect service! They answered my call early in the morning and got our location to jump the battery very quickly. They were great communicators and delivered great service at an affordable price. Highly recommended!!! read more

Joseph W. was like a superhero in the bewitching hour! After New Year celebrations I returned to a car that had a flat tire. I called Chicago 24towing and Joseph quickly arrived. Joseph used my spare and I was able to get home as I right this review now from the warmth of my home. I have a Mercedes so he was very careful with how he jacked the car and removed the deflated wheel. I know this is a common thing but anything happening to your car is like watching open hear surgery. Thanks Joseph W. and Chicago 24hr towing! read more

A huge thank you to Martin and Chicago Towing! Very friendly, professional, quick to respond and reasonable price.

Thank you ! Fast and professional Martin and Emil towed my car to the nearest tire store to fix a flat !

Chicago 24 Towing provided great service starting with my initial phone call to Emil and continuing to the driver Rolando. They were both very professional and I would recommend them to anyone needing a tow! read more

Martin rocks. I look forward to locking my keys in the car just to be around this man.

If I could leave 0 stars I would ! I got them through my insurance company ALL STATE. I have 37 mile and $100 to Use . My house was 37 miles exact an I'm usually covered . The guys MANAGER told Chris the one that came to help me. That is would be $150 out of pocket fee. Then I wanted To get towed to the 24 hour location to get my tires fixed and that was a $75 out of pocket fee. Finally I just had a friend who lived near by that was Only 9 miles from where I was located that was a $55 dollar fee lol I don't know what the hell! They wanted a out of pocket fee FOR EVERYTHING! My Insurance usually covers me for everything . Always has never had any problems before . This was just a GREEDY COMPANY! Mind you I waited 2 1/2 hours just for them to find me. I could hear the manager speaking on speaker phone and he was telling my driver that he had other calls to take and it was a busy night and to leave me there after I had waited 2 1/2 hours already. I would never recommend them To ANYONE . Horrible service. Chris was friendly he was just don got his job and taking orders from his shitty boss! read more

About a few days before Thanksgiving day last year, I had to pull over to side street on Lower Wacker Drive due to suddenly noticing a flat tire while driving. To those of you who know Lower Wacker, we all know that it is not the safest area & cars speed. Basically, a lot of crime and homeless people. In a locked car, I was alone with a 8 lbs dog who wouldn't stop barking due to separation anxiety. I quickly googled and called this place to see how quickly they can get to me. I explained that I am by myself on Lower Wacker drive and that I do not feel safe. Their response was no problem, and a guy who answered the phone even said you used our services before. So, they keep track of their loyal customers (which is a plus!). And, I never had any bad towing experience before so I asked them to come to where my car is. And, their price was reasonable, which was probably the reason I ended up using them twice without knowing. But, we all know it takes time for towing trucks to come to you. So, I didn't really have high hopes that the driver would be there soon. I just locked my car and prayed that no one knocks on my window. The driver called me to let me know he was on the way and even asked about my locations. He knew Lower Wacker Drive very well, so it took him so fast to find me. I've been to so many Uber Rides where drivers didn't know Wacker Drive since GPS doesn't work down there. The towing car was behind my car even before I started wondering where he was. I can't recall how fast he got there, but he came a lot sooner than I anticipated. So, they really do listen to customers and care about. The driver ROBERT was very professional. He asked me to stay inside my car as Lower Wacker is not safe. He was friendly to my dog. After this experience, I saved their phone number on my phone, and I will be calling them again for any emergencies. read more

Tow truck driver was great but the owner Oren threatened to drop me on the side of the road cause I was "taking too long" getting to my destination. He just wanted his driver free again to go to the next call. Horrible way to treat someone who was waiting hours next to their broken down vehicle. Will never recommend them to anyone. read more

My battery had died and I needed to get to work. Martin L. was so polite & quick even with the weather as bad as it was. Love that they text and call you to keep you informed! read more

The first guy I had dispatched from this company came an hour after the arrival time they told me and smelled of alcohol.

Oren is the best! He went above and beyond when I was stranded on the highway and dragged by the minutemen up off of it. He brought me to the nearby Sears, offering advice on what he thought the issue was, assuring me that my car would be fine in the parking lot over night, even going so far as to help me find a keybox, and yelling inside an open door for someone to help us even though they were closed :). I'd recommend their price, fast pickup and drop off, and customer service to everyone. Thanks Oren! read more

These guys were the nicest, quickest, best towers I've ever used. On election night, in the rain, they came quickly and gave me a ride from Glenview, IL back to Chicago. Very friendly and careful with the car. No complaints whatsoever. I'm going to call them directly for all my towing needs from now on. read more

On time, courteous, reasonably priced these guys are professionals who can be trusted with your most valuable car. They picked up my Audi A4 and gently set it on the ground where I asked them to. Highly rated! read more

Needed a tow because of flat tires. The representative on the phone was helpful, friendly, and knowledgable. Price quote and estimated time window for pick up were reasonable (30 minutes on a Wednesday afternoon) and true. The driver was efficient, careful, and followed through with the tire shop on where to leave the vehicle for service. Detail receipt and the option to pay cash/credit were both available. Hoping to not need their services in the future but will definitely be saving their info and recommending them to future customers. read more

Worst Service Imaginable. Zero stars if could be given waited 4 hrs they went through 2 of there towmen and no help for a simple svc. call They use vulgar language did damage to my car and there dispatch wouldnt even answer my call AVOID AT ALL COSTS!!! read more

I don't know why all these things always happen to ME.. But, I thank god that good professional people like you guys still exist! Don't know how or why my wheel decided to start smoking while I'm driving, the weird noise it made got me to stop in the middle of the road and notice it is actually broken and trying to detach from my car.. Don't know what I ever do to it for it to try and run away from me.. But, make a long story short - Chicago 24 hours towing came to the rescue in no time.. I wish I could give you guys 10 stars!! read more

I had my car towed by Chicago 24hr Towing today and the service couldn't be better. The driver Aqil A got to my location quickly and was very helpful as he tried to jump start it at first. He also made sure my car is deliver safely to the body shop. Thank you Aqil A for all your help and keep up the good work!! read more

Well I woke up to the very heartbreaking realization that some smucks stole my catalytic converter. With that I had to have a tow to my mechanic to assess all the damages. Yes, I could have drove it, however it not only was ungodly loud ,I wasnt too sure if the damages would cause it to leave me stranded, thus causibg insult upon injury. I opted for a tow. My roadside sent these guys. Although it took over an hour and a half to arrive, the driver (Robert) stayed in touch with me. Guess you really can't fault him being stuck in traffic. When he arrived, he was very kind,professional, and compassionate I needed all that given I was feeling very vandalized. He made an otherwise horrible experince eaiser to deal with. Hey every little bit helps. I would most definitely use them again need be. My only issue was the wait. BUT I was safe and in front of my home. FyI the thieves are targeting Honda Odysseys and When I went to the police station they said I was the 4th person that morning. They distroyed all the piping and I have to have the whole system replaced. They showed no mercy. Over 2000 in damage. I have a gr8 mechanic I know him personally so I know I'm not being ripped off by him. read more

I've currently been waiting 3 hours for an emergency tow from this company. I'm still waiting stranded in a parking lot. I'm not pleased at all... read more

Awesome service from Emil S! Service was very prompt and friendly to the car shop after my vehicle decided to leave me stranded on my way to work. read more

Made an appointment the day before to get my car towed. I must say their level of customer service and being on time is SUPERB. They called and followed up with me before our appointment making sure everything was being taken care of. Mike the driver who helped me out also went out beyond the call of duty. He made sure all my needs were taken care of and he even helped me push the car into the garage. I will definitely use 24 towing company again. Most of my previous tow companies I used just loaded up my car and unloaded it. Chicago 24 Towing and their staff really really takes care of your needs. read more

Tow truck driver came about 15 minutes later than what was quoted on the phone. But the driver was very helpful and nice to talk to on the drive to my mechanic. He helped me find free overnight parking (not easy to do in Bucktown) and helped me park my car. Overall a pretty good experience. I would recommend them to anyone who has the misfortune of needing their vehicle towed. read more

I had the unfortunate luck of getting stuck in a snow bank in my alley, however my car was out quickly thanks to 24 Hour Towing I would absolutely recommend Chicago 24. They answered promptly, and the driver, Corey, arrived quickly (under 30 minutes) and was very professional and had a sense of humor that greatly deceased my stress. I hope I never have to call them again, but if I do I wouldn't hesitate to use their services again. read more

My brakes went out on my car but luckily Chicago 24 Hour Towing sent their driver Rolando to the rescue. He was able to safely get my car to the Toyota dealership and was very professional and helpful the entire time. All this while it was thunderstorming in Chicago! Thanks again! read more

Horrible experience waited for an hour and 45 minutes told me it was going to take an hour never showed up called them 4 times still no show and also over price by $30 compared to another company that's nearby same distance read more

A surprise flat tire hit us and we had a ton of things to do that day. I tried changing the tire myself but the lug nuts were on way too tight for me to get off with the small crowbar we had. We called Chicago 24 Hour Towing and within 30 minutes they arrived. Mike from C24HT was extremely helpful and an overall good guy. Got the tire changed in about 7 minutes flat and we were on our way. Top notch service was provided by these guys! I definitely know who I'm calling the next time something like this happens. Thanks! read more

Recently needed a tow and called these guys. Worked out pretty well. Only complaint is the dispatcher said the wait should be about 30 minutes, actual wait was 1hr. But once there, Rolando was quick and efficient and super friendly. I didn't even accompany my truck to the repair shop....Rolando took care of everything for me. I would use them again. read more

The truck broke down mid-day on a Sunday! With the work week starting, just thinking about getting it to the shop so the work can begin first thing was a priority! To get it out of a residential neighborhood and moved to our mechanic 's shop by Monday morning so the car may have a chance to be fixed, we called our insurance (Allstate) who recommended their preferred vendor 24 hour towing. Chris D called within 30 minutes. He asked us questions about the condition of the truck, what the issues were so he could determine the appropriate method of transportation. He then told us he would be there within 90 minutes and would call when he was 15 minutes away from the vehicle. He did exactly what he said. He was courteous and professional. We are so grateful since this is a stressful and upsetting time, Chris D certainly made it easier. He also told us he would call us back once he arrived at the mechanic shop and coordinated the placement of the keys, etc. The high level of communication and follow through gave us every confidence in this company. Chris D came through! The truck is at the shop and we feel so much better that it was handled this well and on a Sunday! Thanks Chris! read more

Chicago 24 Towing - Towing Near Me - Chicago, Illinois

Service was great. Received a text message when the driver was dispatched. Truck was clean. The driver Oren was very polite and professional. Even took the time to squeeze his truck through a tight lot to get my car into the garage. Highly recommended. read more

Just be sure that they are close to your location... I waited 2 hours for these guys to show up. As soon as they did, the service was awesome and I felt super bad for being not-so-nice at first. read more

Given estimate of 45 minutes and after 1 1/2 hours of waiting I received a call from dispatch telling me it would be another 20 minutes. Cannot comment on tow service but there estimates are not accurate at all. Was willing to pay 115 for half a mile but not waiting 2 hours read more

Emil S. was prompt, polite and knowledgeable. He got me out of a wintry parking predicament quickly and safely! read more

Wish I could rate them as a 10-star service!!!! Called AAA first for jumpstarting, was told that I have to take my car to a dealership to get checked & fixed. Then Martin from Chicago 24 HR Towing showed up & saved my day. Super friendly staff and professional! Thank you Martin !!!!! read more

Great Company love the service,very fast and efficient. The driver was very knowledgeable, and even knew of a great place to take my car!!!

I wish I could give them 0 stars. I'll give them the 1 star simply b/c they at least answered the phone. 12:30 AM....arrive to my vehicle....realize I have a flat. Drive a few blks to a gas station with intention of grabbing some fix a flat and making it home so I can deal with this at a reasonable hour. Uh-oh....job too big for fix a flat so I call this place due to reviews and what I thought was a lose proximity to my location. Yelp said they were .4 miles away. Make initial call...keep telling guy on phone I do not need a tow....I need my tire changed. It's now about 1245. After going back and forth with about my service needs....he finally understands and says to give him about an HR and they'll text me when they're about 15mins away. So at 3 am....after no texts or phone calls, I call back inquiring what was going on. Guy tells me the truck is running late as if I forgot I had been waiting 2 hrs. Said he was on his way to me but got stuck on the north side? Stuck? Stuck how? Stuck in traffic at 3am? There is literally no snow at all on the streets. Stuck? So he says yeah...I had to send my other driver to help him, when they're done he'll be heading to you. I ask how much longer/what's the ETA he says about an HR once again. Ok fine. So at 4:45AM.... Literally 4 hours after I made initial 'appointment' over the phone....he has the nerve to say the driver is still having issues and he hasn't yet left to come to my location. And there is no way he can give me a better estimate as his 3 trucks were tied up. Um. When were you going to communicate this to me? What if my phone had died and I was unable to call back? Why can't this third truck come immediately, as I have been waiting 4 hours already based upon what was told to me in the initial phone call. No response. Just keeps telling me they'll text me when they're about 15 mins away. So at 530am...with them nowhere in site still....I just drove to Firestone that was opening @ 6AM!!!! In and out of there in about 30 mins. Drove past that gas station, when I was leaving b/c I was determined to give the driver a earful....still not there and according to my new best friend, the security guard that had kept me company at the gas station for 5 hrs, they hadn't been there either. At 630 AM. Almost exactly 6 hrs after I made first call. 6 hours. Please please please do not try to spend your money with these ppl. Especially if you are in a bind. Unless you like waiting. And waiting. And waiting. And yup....more waiting w/no communication. What a bunch of unprofessional clowns. read more

My car battery died. Martin L. arrived very quickly (like 20 minutes). He was very knowledgeable about my car's battery which is unique because my car is a hybrid. He fixed it right away! Would definitely use again. read more

After waiting over an hour for a tow from another company, I called these guys to see if they would be any faster. They showed up within 15 min, the driver was careful with my car and really knew what he was doing. The price was even lower then what the other company wanted to charge me. read more

Broke down in a hard to find area called AAA and Chris showed up. He kept me up to date on his arrival and was both pleasant, professional, efficient and entertaining. Highly recommended due to Chris. read more

I've used them twice in a week (unfortunately) for a jump. Christian H. Was great, he was very friendly and helpful and even apologized for running late. The only downside is that they were 30 mins behind schedule both times, which was really frustrating since I was parked on a street that wasn't close to my apartment, and it was super cold out. read more