After our favorite jeweler retired and closed his store we had to look for a new jeweler. Unfortunately we have found the jewelry stores in our hometown to be a bit frosty so we travel a half an hour to Bella Cosa in Willowbrook. They are so friendly, welcoming and easy to work with! I've only had repairs done and made small purchases here but they treat me as a valued customer. Samantha helped me today and she and all the staff are just lovely! Their selection is incredible both in new and estate jewelry. I'll be dropping some hints to my special guy when gifting time comes along! read more

I've done several purchases with Bella Cosa only for one reason the staff is patient, amazingly friendly and the quality of their jewelry is amazing. Julie, thank you as always for your help. It always feels good doing business at Bella Cosa. read more

I had been working with a family owned jeweler that had been in business for 80 years. They retired and my diamond came out of my engagement ring. Bella Cosa is close to my home but is a big store with a couple locations. I felt a little intimidated but the minute Mary approached me I was all at once calm. She seemed knowledgeable and ready to help. She got the quote for repairs. The repairs are done on site. My ring was ready a day before I expected and it was $100 less than I was quoted. I highly recommend Bella Cosa. Ask for Mary! read more

I purchased a pendant for my husband's ashes. Took it to Neptune Society for them to insert his ashes. Pendant was faulty. It needed to be soldered or I needed a new one. Bella Cosa soldered it (3rd trip there). The chain came apart. Went back over there. They said the chain that came with the necklace was a "starter". Why? I had to purchase another chain (which was more stout). They gave me $30 credit toward new chain. I would have been better off purchasing a necklace from Neptune Society in the 1st place! Not happy. read more

They advertise same-day repair. The lady was mean & rude right off the bat! All I wanted was a simple pin replacement on my watch. No, I'm not waiting the next day, and I'm surly not paying $25 bucks!! Don't come here unless you want to get ripped off! read more

Michelle is amazing! She made sure to answer all of our questions and helped design the perfect rings. Her attention to detail and design was invaluable when designing my wedding ring from a design I found online. Working to make sure it was similar, but also sturdy and unlikely to break on me. She also helped my husband find his perfect ring through a custom shop they partner with. I highly recommend her for any and all of your needs! read more

Luv Bella Cosa! I visited the store this past Monday and Mary waited on me. I was greeted with a friendly smile! Mary assisted me with some jewelry I had brought in and gave me some good recommendations as well. This is my go to store for jewelry. They are honest, straightforward people and they sell quality items. Kudos to Bella Cosa! read more

This establishment, advertises them self on their webpage as a purchaser of " vintage, luxury watches". All lies. I drove all the way there based of a phone call. I trusted the representative. I showed them a pristine specimen. A 1970s, Concord Venuto. 18karat solid gold. 40 diamonds on a face of mother of pearl. Literally vintage. Literally luxury. In perfect operating condition. They offered me less than a crappy city pawnshop, $1000 under scrap value. Don't listen to the people on the phone and don't waste your time driving there. Couldn't be more disappointed. read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

The positive reviews brought me to Bella Cosa and the outstanding service from Julie will bring me back for any future jewelry needs that I have. I was looking for an engagement ring with all lab-grown diamonds and was mainly searching online. I had an appointment set up with Brilliant Earth but wanted to try one brick and mortar establishment before attending it. I wasn't sure if a local shop could compete with a big-box online retailer. Boy was I wrong. Julie explained to me how lab-grown diamonds are marked up so much online and the pros of buying in-store. This along with Julie's patience and attention to detail made my decision easy. I cancelled my appointment with Brilliant Earth. From that point on, Julie made the process so simple and enjoyable. I had some general ideas but was not particularly specific beyond the cut or general style of band. She came up with a rendering that was exactly what I had in mind. She explained every step clearly so there were no surprises and was able to meet every deadline with time to spare regarding the design, estimate, wax mold, finished product, and sizing. When observing a couple different sizes of diamonds, she helped me come to the conclusion that the smaller one made more sense with respect to the size of the ring and what my fiancée desired. She did not push me to buy the larger diamond, as I imagine others would do in a similar situation. I am grateful that Julie shared a similar interest in designing the perfect ring above everything else. Julie even worked during her vacation, making sure that excellent diamonds were sourced in time to have the ring finished by the projected date. My fiancée could not be happier with what I presented to her. It is absolutely stunning and we are both still blown away by how perfectly it encompasses everything we were looking for. If you are looking for an amazing experience shopping for jewelry, visit Julie at Bella Cosa!! read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

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Julie was a big help to me. I had a piece that I needed engraved with certain things. The piece was small and I was not sure if it could be done. She contacted the engraver and found out it could be done. I left the piece and they contacted me when its was done. About 3 weeks later I needed another thing engraved on it. I am brought it and Julie was working. She know about why I needed what I needed and what ir meant to me if it could be done. I also needed it done as soon as possible for I was leaving town. Julie had everything done that I needed. She was kind and a good listener. Thank you. read more

Highly recommend going to this jewelry store! Not only is the jewelry gorgeous, but there is a great variety of everything they have. The service is top notch no matter what you need. Thank you Joe and staff! read more

Wonderful experience. They are professional, knowledgable, and kind. Samantha and the Bella Cosa team helped me to create my dream sapphire & diamond wedding ring! I love it! read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

Extremely pleased with our experience at Bella Cosa, and especially our sales rep there, Samantha. We had spent quite a lot of time searching for the perfect wedding band for my fiancée, and after visiting many other stores we stopped at Bella Cosa. Samantha was friendly, competent, and attentive in helping us to source a designer ring that had not even been released yet. She was able to pull strings to get a pre-release sample from the designer so that we could examine the ring in person. We decided we wanted to make some customizations, and Samantha helped us to design a modified ring based off of the sample she had provided, with the result being exactly what we wanted. The price for this ring was extremely reasonable, and to top it off she threw in engraving for my band as well at no charge. This was easily the best experience we had while shopping for rings, and I would highly recommend Samantha and Bella Cosa to anyone in the market for wedding rings or jewelry. read more

Need to replace batteries on my two Tag Heuer watches. Aside from replacing the batteries, They tested the pressure twice before handing me my watches. Awesome service... Joe, I think he is the manager? He is very helpful and explained what was done and what they think the watches will need next time around. I like that... Great customer service deserves a great yelp review. Keep it up!!!! For $70, I think it's definitely worth it... read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

Don't go if you're in a hurry. I went in to pick up my watch after a battery replacement, and it took more than 10 minutes just to pay. Then they made me sign two receipts for a $15 transaction, like I was trying to rob the place. I can only imagine how slow they are with larger purchases. read more

Bella Cosa was recommended by another jeweler. The excellent service and great information provided about the gemstone we purchased put us very much at ease. Joseph did a wonderful job helping us find a new wedding ring after my ring of 18 years was lost. I would happily recommend them to anyone. read more

Several years back I bought an engagement ring from Bella Cosa Jewelers and we have been going back there ever since. Their service and staff are first class & everyone is very professional. When I first stopped by I didn't know a thing about diamonds or jewelry but they explained everything so well and made me feel comfortable from day one. I'm always about supporting local, family owned businesses! read more

I am overwhelmed with how exceptional every bit of my experience was with this place! My fiance and I have been on the hunt for the perfect wedding band and had browsed at a few places but this place was just perfect in every way. Every employee was very nice , helpful and never ever did we feel pushed or pressured. I was really appreciative that the woman who assisted us was extremely knowledgeable of all the metals that men's wedding bands can come in and what to expect of wear and tear from each. We ended up purchasing a more affordable option but have serious plans to venture back for more pieces in the future. I was EXTREMELY impressed with the healthy selection of jewelry this place offered as well as how beautiful everything was. On a side note, they also do a healthy array of jewelry repairs and offer affordable prices to polish and redip rings. If you're engaged and want a really great experience, I highly recommend them ! read more

My sister and I have been looking for a jeweler to rework our Moms ring and my wedding ring. We were very anxious and hoped to connect with someone who understood what we wanted to do. We were so lucky to work with Samantha at Willowbrook. She took time to listen to us and guide us -not to buy the most expensive option but to find what we really wanted. Every step of the way, Samantha kept us informed, patiently reworked my first wax ring and always greeted us with a warm smile. She made us feel like ours were the most important things she had to do. What a wonderful experience! i LOVE my rings and my Sister loves her necklace! thank you Samantha- you are exceptional! read more

Julie and Samantha are the best duo in the game! Super personable and very honest & friendly. Very happy with their recommendation and definitely will be back read more

We have spent thousands here, and we have sent numerous people here as well. Gently asked if they'd consider a small donation to support a LOCAL (not Chicago) youth community sports team and they answered very rudely: we do sponsor some things but we will not sponsor your team. It is my experience that not every company will be able to contribute---I get that. My issue is the rudeness and tone that was taken. There are more constructive ways to decline. At any rate, it is for that reason that we won't spend more money here. I'll let our parents know my stance as well. Plenty of other jewelry stores around. read more

We had a wonderful experience with Bella Cosa jewelers. We went looking for wedding bands with a price range in mind. Sam was excellent! She had lots of options for male and female bands. She was able to hElp us find exactly what we were looking for. We have continued a great relationship with all the staff at Bella Cosa. They have been helpful with any follow up questions and additional jewelry purchases. read more

I ordered a ring online and it arrived so quickly I couldn't believe it. Great store - wish I could go there personally - the ring is simply "perfect" and is that the description said it would be....and more. It fits like I had gone for a custom sizing. Fantastic online buying experience. read more

Being newly engaged, my ring was a little big, but I didn't want to be apart from my ring for long. I emailed them to see how the resizing process works, and lo and behold, I got a response back quickly. They do use and check their email feature! Off to a good start... I worked with Michelle, who helped me coordinate a day that worked with my schedule, her schedule, and was a day the goldsmith would be in too. This allowed me to have a same day resizing, which I was thrilled about. I got to the store shortly after it opened, and was greeted by many smiles and friendly faces. The store itself is vast, sparkly, and immaculate. Michelle was there and helped get everything set up for me- I was also there ti get an appraisal for insurance on my ring. If you're bringing in an outside ring, bring the paperwork you have with it. This helped my process remain same day. They provided me with a ticket explaining everything that would happen, including the fact that since my ring was rose gold, they could not guarantee their color would match my ring. I was told my ring would be ready by 5. I got another email around 2 that the ring was ready! I was so happy to go back earlier than anticipated. The work is flawless, I can't see where the ring was sized in the slightest! I got all my necessary documentation and was on my way in minutes. I would not hesitate to use them again for my ring and would be happy to come back and shop their immense jewelry collection too. read more

We will go to Bella Cosa jewelers for everything from changing a battery on a watch to having a new setting designed for an existing diamond we owned. We had a relatively inexpensive (around $100) necklace with a sterling clasp that was not working properly. We took it to Bella Cosa to have the clasp replaced. The jeweler adjusted the clasp and it is now working properly. As is typical with this jeweler, this was done at no charge since little work was required. read more

I recently had my wedding ring repaired by Tony at Bella Cosa Jewelers. The main stone falling out of setting and repaired a cracked band. Tony and his staff were wonderful in listening to my concerns and did an outstanding job with my repairs. In addition, Michelle informed me of an issue with my stone being put in a wrong main prong setting from my original jeweler. I feel very confident with the repairs made and will definitely return with my jewelry business. Highly recommend Bella Cosa Jewelers for all your jewelry needs! 5+ stars all the way! read more

I wish I got the name of the sales associate I worked with. She was not helpful and was not pleasant. I can to get a ring sized and asked an opinion and she basically was like well fingers change all the time so you just have to figure it out. Didn't offer any advice or help or Input at all. Made sure to point out me diamond was "Cuban zirconia". Which it's not a natural diamond but it's not a cubic zirconia either....but what does that even have to do with sizing. And what if I didn't know? Was her plan to make me cry. Yikes. And the cost of the sizing was double other jewelers I called and was going to take 10-14 days "because we have one goldsmith and we are busy". Initially she said 7-10 days and then it doubled. No thanks. I went elsewhere and dealt with much more pleasant people, for half the price and a quicker turn around time. read more

Let me be frank: I don't wear jewelry. Unless you count my glasses. So when it came time to plan out my Christmas shopping and I settled on building a Pandora bracelet for my mom, I was less than lost. I was utterly hopeless. Asking me to buy jewelry is a lot like asking a hamster to do your taxes: my big, pitiful eyes will be fixed in abject terror. And maybe my pencil gets a little chewed up. Luckily, Bella Cosa had a special section set aside just for Pandora so I knew right where to go. A lovely saleswoman took the time to explain how the jewelry works. Poor clueless me thought I could just buy a bracelet and a charm and be done, but she helped me understand I also needed clips to hold the beads in place. When I asked if I could buy a catalog, she told me I could just take it! (Counter that to my experience at an online store, which wanted to charge me $5 for a jewelry box and $6.95 for a catalog!) She must've sensed my nerves, because she even told me an adorable little story about a You Tube video she'd watched earlier in the day to make me laugh and hep put me at ease. And when the transaction was complete, she took the time to gift wrap my presents. She even gave me a beautiful free ornament! I may do every other bit of my Christmas shopping on the internet, but for jewelry, I'm so glad I went here. read more

My husband purchased my engagement ring and we purchased our wedding bands at Bella Cosa. I'm really torn about how I feel about this jewelry store. Most of the saleswoman are very pleasant to deal with. I come in for cleanings and to have my rings checked every so often, never have to wait more than a few minutes. Regular cleanings and once a year rhodium re-plating are included! They have a beautiful selection of rings (Tacori, Verragio, etc.) and jewelry. My husband was steered toward a name-brand setting. It is beautiful but I think he could have gotten more for his money had he gone for a none name-brand setting. The rhodium plating process and upkeep on white gold wasn't explained to him either. The week after my husband gave me my ring, I went in to have it re-sized. I picked it up the same day, which was great! However, I noticed black spotting on the bottom of the band where it was re-sized. The saleswoman I dealt with claimed she couldn't see it & that my ring would get scratched up anyways... I went home and googled the spotting. Apparently rhodium-plated rings should be re-plated after re-sizing (Bella Cosa did not do that). I suffered with the spotting and had the ring re-plated before our wedding. So it's no longer an issue but disappointing none the less... All in all, I would probably purchase other items here since they have a great selection. "A-OK" is probably the correct rating! read more

Bella Cosa resized a gold ring for $30 less than another local jeweler. Their watch battery replacements are incredibly reasonable, too. Service is friendly and efficient. This store has a wonderful selection of new and estate jewelry. Lots of different price points, too. I will definitely be back. read more

This is my All Time FAVORITE JEWELERS STORE! And I'll let you know why. The Jewelers are Fantastic, The Salespeople are so Well Knowledge in the different types of Jewelry. Also, They CARE! They're not going to sell you anything, but what YOUR LOOKING FOR! I have found out in my 45+years as a Jewelry Shopper that so many Jewelry Outlets and Stores, tell their Salespeople to push certain things that "haven't been Moving", they'll use "strategic sales tactics" to lure the customer, You will NOT find that at THIS JEWELRY ESTABLISHMENT! The Owner is right there, ready to assist you with anything that you need or don't see! All of their Personal are More than Capable And Schooled to provide great customer service and Exceptional Jewelry at REASONABLE PRICES! It's easy to give Such a Great Establishment a 5 STAR RATING!!! read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

Joe and his staff are top notch! Great selection and fair prices. Bella Cosa has been my family's go-to jewelers for over 20 years. We never had anything but outstanding service there. Highly recommended. read more

Great experience at Bella Cosa! My husband and I first went in when he just wanted an idea of what I was looking for, the owner of the store was very helpful and we narrowed down what I wanted and he saved the information for when my husband went back, a couple months later he went back and this time worked with Samantha, he created the ring with her help. Since he proposed iv'e gone back to get my ring sized which took less than 24 hours, i've taken it to get cleaned, and when i accidentally bent it they fixed it right up very quickly. We both knew we wanted to go back for our weddings bands which we did and again the owner and Samantha helped us again. Nothing bad to say about this place! It's very special to us. Great service and selection. read more

Bella Cosa Jewelers - Jewelry Near Me - Willowbrook, Illinois

My boyfriend & I visited here on Saturday. The business was packed but we were greeted immediately and told someone would be with us shortly, and they were. Megan came over and immediately made us feel welcome. We came in to try on and look at engagement rings and she was so incredibly helpful, knowledgable, and patient. We really appreciated that she understood we were only looking and was not pushy at all. She genuinely wanted to help me (us) narrow down what I wanted. She wrote down the #s on the 3 rings I loved and took down our info for when my boyfriend goes to make the purchase :) I would recommend this business to anyone interested in browsing, learning, or purchasing. Thank you Megan! I hope you see us again soon. read more

Great experience at Bella Cosa Jewelers! I came in the store to sell some old jewelry. Not only was Michelle willing to buy the old, she also helped me design a new necklace with creative ideas on how I could use several diamonds. In addition, she included some repair work on other items at no charge. Michelle took time to work with me and design the necklace and went out of her way to be available multiple times when I came into the store. Joe, the owner, was equally as friendly and accommodating and gave me a great price on some new earrings. I have been in the store numerous times over the last 10 years and each time is a better experience than the last -- if that's possible. My sister who lives out of town also loves this store and always wants to stop in when she comes to visit. I highly recommend!! read more

After leaving Begeman Jewelers in July because they had me wait in line with no acknowledgement for 20 minutes (see review), I went to Bella Cosa where I was immediately greeted and was taken care of and our of the store within 7 minutes. They called me about my repair the same day. And I got my watch back within a week. I have found my new jeweler! read more

This place is great. I came in looking for an engagement ring and had just enough time to browse for something I liked when Joe offered assistance. I was shopping with my mom (by whom I was recommended to Bella Cosa) and we told him what I was looking for. He could not have been more helpful in picking out what I believe to be the perfect diamond and setting. The man knows his stuff! Not only that but once my mom mentioned that she had received a ring from Bella Cosa ten years ago he immediately offered to polish it for free! I was able to pick up my ring this past Friday and it came out looking beautiful, and again Joe was fantastic. I could not recommend this place enough. I will definitely be back for future jewelry purchases. read more

My experiences @ Bella Cosa have been first rate. They are located in a great location and the store is absolutely gorgeous! They have a great prices and the selection and variety of jewelry is outstanding.Where Bella truly shines is customer service.The staff are all very friendly and helpful. Michelle in particular really impresses. She has helped us out many many times. She has gotten to know my wifes tastes and will send me a heads up when something comes in that she thinks my wife will like. It very nice to know that Michelle's ability to know my wife's tastes really makes the experience a dream. I never worry if my wife will like it because Michele has taken that possibility off the table !! Her attention to her customers needs is impressive. Go to Bella ask for Michelle and you wont be sorry!!! Edit - Delete read more

My fiance and I went in to purchase an engagement ring right before Christmas. The store was very crowded but Joe the owner helped us to find a nice ring. He was very knowledgeable about the diamonds and setting. Their stones and settings seemed on the higher end of cost but the quality matches. The ring took one month to make but its exactly what I ordered and I can't wait for people to see it. The experience at Bella Cosa was so much better than a chain jewelry store. read more

I went here to get a new stretch watch band fitted to my watch and sized to my wrist. I walked in without an appointment and they took it right away. My watch fit great when they where done and I was so happy to find this place, not all jewelrs can size stretch watch bands. They even cleaned my rings for free while I waited. Class act. read more