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    Chicago Clock Company

    3.9 (34 reviews)
    Closed 10:00 am - 6:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Response time

    40 minutes

    Services - Chicago Clock Company

    Clock repair

    Watch cleaning

    Watch overhaul

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    Chicago Clock Company Photos

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    Recommended Reviews - Chicago Clock Company

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    Reviews With Photos

    From Elgin  clock company after I picked up my allegedly re conditioned clock from Chicago clock
    Dan G.

    I eventually received a refund, from a very understanding manager from another Chicago Clock location, after bringing my clock to Elgin clock repair company to have the movement replaced. They advised that my movement did not appear to have been refurbished and was over oiled. Maybe they had it so long that they mistakenly thought it was repaired. I appreciate the female manager for reaching out to and rectifying. I do plan to use them to clean my Grandfather clock in the future and see if this was just a fluke. I had always been very happy with them before this incident and am confident tat they can regain my trust. Sorry for the late update. Ended up having a surgery in between posting this and the last update.

    Dan P.

    This was my first time here and definitely became a loyal customer. About 7 or 8 years ago, I received an Invicta watch from my cousin. Since then, I've been procrastinating on getting it sized to the point where the battery died. After resizing it (thanks to a coworker of mine), I searched Yelp for a good watch repair shop and found this place and thought to give them a try based off of their positive reviews. Upon walking in, I was greeted with a welcome smile and they took my watch in the back to work on it. There's a plethora of various clocks to view while I was waiting from old grand Dad clocks to modern ones. They told me that my dead battery actually leaked but they still attempt to replace it. After everything was said and done (and a leaking dead battery), they told me it was able to be replaced and they set it correctly and everything. The price was reasonable and low compared to other watch repair shops as well. If you are in the need of a watch or clock repair, definitely try them out. You will not be disappointed!

    Good as new

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    4 months ago

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    Jason M.

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    5 months ago

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    Jason M.

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    6 months ago

    Good service, bought a cubs clock for the wall for Christmas gift and well liked by receiver

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    Jason M.

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    1 year ago

    Fixed my clock quickly. I know I can count on them for further assistance with my grandmother clock

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    Jason M.

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    5 years ago

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    3 years ago

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    Jason M.

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    3 years ago

    very good service and fair pricing. I will be back with a mantel clock for them to complete maintenance on to restore proper service.

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    Jason M.

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    3 years ago

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    Jason M.

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    6 years ago

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    Jason M.

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    2 years ago

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    8 years ago

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    4 years ago

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    Jason M.

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    6 years ago

    Overhauled ships clock died a slow death after a year and a half of constant issues.

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    Jason M.

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    7 years ago

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    7 years ago

    Speedy watch repair and very polite and knowledgeable staff. I was in and out in less than 5 minutes

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    Jason M.

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    8 years ago

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    Michelle M.

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    3 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    Michelle M.

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    8 years ago

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    8 years ago

    Great service. I brought my broken fossil watch in yesterday and it was fixed while i waited. In less than 10 minutes. Thanks

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    Jason M.

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    6 years ago

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    8 years ago

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    17 years ago

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    7 years ago

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    Michelle M.

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    8 years ago

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    Michelle M.

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    10 years ago

    Great service and very knowledgeable. The pricing is also very reasonable. They are my watch shop from now on. Thank you

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    Michelle M.

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    9 years ago

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    Michelle M.

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    8 years ago

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    Michelle M.

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    9 years ago

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    Michelle M.

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    9 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - Chicago Clock Company

    Review Highlights - Chicago Clock Company

    While I enjoyed a chit-chat with Susan, my watch (with the new band) was quickly delivered.

    Mentioned in 4 reviews

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    Tick-Tock Clock

    Tick-Tock Clock

    3.4
    (25 reviews)

    It has been awhile but I still look with great affection on the Liberty clock on our mantel,…read moreoriginally from my grandfather. It had been stored away for twenty years but Tick-Tock got it back into excellent shape. And even more they were able to sub-contract having the clock refinished to get rid of some terrible treatments that had been applied to the surface.

    My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

    Ed Randolph

    Ed Randolph

    1.0
    (2 reviews)

    Edward made a repair to a clock and after payment was made I needed to get in touch with him…read more I left a couple of voice messages asking for a call back...he finally sent me a text message. I responded asking him to call me and he claimed he was in a doctor appointment and wanted to know what I needed. I needed a call back and asked him to call me - again. I then received a text with a waiving hand and the words goodbye... he said I was trying to scam him. I sent another text to him - since this was the only way he would correspond - I indicated some specifics to "prove" I wasn't a scam and asked for a call back. Was told he would call in 30 minutes. After several hours, additional calls and text messages I have not heard a word from him. AVOID - AVOID - AVOID

    Eric was recommended and called by my brother in law to repair my grandfather clock. He arrived…read moretook clock completely apart. He decided I needed a new movement. He stated the clock would be brand new when complete. He stated he had to have the cash upfront. He took the money snd he gave me two receipts and took all of the clock parts. He only left the shell or case. This was in Feb 2021. He has NEVER ANSWERED a call. I found his one office in Plainfield, Il. It had a different name. The name at the Plainfield location was called the "TIC TOC DOC". I finally found him! He was present and promised me completion of my clock repair. all previous phone calls were followed by texts of health issues or excuses. I never got a call back. He did a midnight move at his Plainfield Office as I discovered he did NOT have a business license. I have called other Clock Repair Companies and he is famous! Everyone knows this guy. He is a scammer. He has had multiple names he works under. Eric Randolph Clock Company, The Tic Tok Doc, Precision Clock Repair, etc.... I tried to file under BBB but they cannot find him as He now only has his residence address in Willow Springs. Stay Away!!!! Read all of his reviews!!!!

    Chicago Clock Company - watches - Updated June 2026

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