I recently bought a condo and hired these guys to take on a range of tasks- install a tricky…read moreasymmetrical mantel, fasten a rebellious washing machine into place, fix quirky electrical wiring that would only make sense to a madman/drunkard, caulk over sloppily constructed drywall/ceiling joints, and provide a quote for hardwood flooring. What sold me on S.N. Peck vs. their competitors was their old world personability and nearby location. My general contractor Tammy literally drove over to my place to talk to me in person when delivering their bid. The next day I emailed some followup questions...rather than respond to my email she drove over again to talk in person. I never met their veteran President but know that he's President of a local Habitat for Humanity branch, and is shown in photographs wearing a bow tie. Not only was the quality of the contractor's work excellent, but Tammy and the contractor also patiently provided me with thoughtful pointers on my own novice DIY projects in progress- painting, reflooring a room, tearing up carpet. She took time to understand my "vision" for fixing up the place, and showed a genuine curiosity and appreciation for how the work was shaping up. In an age of electronic transactions and automated call waiting systems, it's good to find a place where the customer service comes first.

The team was available to help us with some "time and materials" projects in our new home,…read moreincluding some drywall demo/repair that involve electric and plumbing. Very personable and thorough service-- it's clear they care about the big picture of the job and the satisfaction of the customer. Thank you for your great work!

Tony was great. He completely transformed our kitchen. He is also very detailed. We will definitely…read morebe going back to him when it's time to renovate our bathrooms!

Tony and his crew were outstanding. I honestly can't say enough about them. I was nervous, as I had…read moregone through Amazon Home Services to find them (I've been burned before). They were on time, did incredible work, left the work site clean, and were very fair on price. I would highly recommend! If I can figure out how to post pictures, I certainly will.

If you are looking for a reliable, skilled, and personable handyman to manage your projects, look…read moreno further than Elroy. He has exceeded my expectations in every way, and we are incredibly grateful for his hard work and dedication. I had to move with family quickly and hired EW to close down my 3BR 2000 S.F. condo, packed my belongs in a POD and negotiated the move door-to-door. In addition he created a punch list of repairs and prepared my place for the realtor to market. The unit sold in 24-hours and he managed everything while I was 1500 miles away. Thank you, Elroy, for making our life move less stressful!

This company is owned by people who are detailed oriented. My experience with them showed me that…read morethey ask the right questions to understand the requirements and expectations of the project. They are experts and provide excellent service.

Absolutely a scammer. Took a deposit then lied and made excuses, then refused to return my deposit…read morewhen we decided not to work with him after all the delays. Now is ignoring us. A thief, beware.

I called Adam to fix a heaved front stone sill on my house. He came out next day to give me an…read moreestimate. I liked the price so I agreed. He scheduled a time with me in a couple days. Next day he called, told me prep for another job was not completed and offered to come out right away. He came out and completed the work in the time he estimated. Work was of high quality and looks great. I have since hired him again to redo the other side of the job. I will be using him for several other jobs I have planned in the near future. Adam was very polite, kind and personable. He made me comfortable having him work on my house. I have had him help with several painting jobs after. Always professional and timely. I am hoping he will help me with many other jobs to come.

We hired All Quality to completely overhaul our kitchen, add a wet bar in the basement as well as…read moresome restoration projects caused by water damage and we were thrilled by the results. We worked closely with many All Quality employees and contractors including the company owner, manager, designer and the craftspeople who did the actual work. Our project took months and, as a result, the All Quality team almost became like family. The men working in our home were always kind, helpful and hard working. Martin and his crew were consummate professionals, and took great pains to be sure we were happy with the result. They did a wonderful job and we couldn't be happier with our kitchen and basement. Dave, the project manager, walked us through every step of the process and maintained an open line of communication. Overall, All Quality was terrific to work with and provided us with exactly what we were hoping for in a renovation.

I wish I could post better before and after pictures but I did a terrible job of capturing before…read morepictures. Ed and team have helped us out with multiple projects but most recently they replaced our windows and two doors. Ed gave great advice through the course of the project and made sure everything was done to the highest standards. We have had work done cheaper, but never better!

Outstanding and highly professional work. I am thrilled with the beautiful masterbath and basement…read morerenovation Gil was always available and goes the extra mile for customer.

Quality Remodeling, Inc. truly lives up to their name. From the moment I met the owner Scot, I…read morecould tell he was a professional and took our job seriously. Our project had a few different elements - we wanted to completely gut our master bath, and convert a water closet in that bathroom to a laundry area accessed from the hallway instead. The area we were remodeling was an addition put on before we moved in, and the heating and A/C was done so poorly our bedroom and bathroom barely received any heat or A/C at all, so we also wanted to put in a new HVAC system for the addition. Last minute, we were also able to add another hall closet. Others who'd come to give us quotes on our somewhat complicated project stayed 5 minutes. Scot took precise measurements, asked tons of questions, and thought of every aspect of the project so he was able to give us an accurate quote upfront (he was the only one who noticed we'd need a new electrical panel, for example. I know the others would have figured it out, but Scot was the only one who thought to go to the basement and look. For the contractors that didn't, that would have added a cost on later in the project after we'd budgeted without it, and that's just one example of what Scot caught that other builders didn't). He also came back a second time with a team of HVAC professionals to assess our HVAC issues and discuss solutions before giving us a quote. Before he had our business, he already treated us like his most important customer. After being burned by a different contractor in a kitchen remodel years ago, I was weary of starting a new project. Scot gave us a realistic timeline that we agreed on, and stuck to it. We had one worker, Walter, here every day of the project (occasionally even on Saturdays and a holiday). He was so polite, and worked so hard on our project. There were many other days where there would be a team here assisting Walter, but even if he was the only person here for the day, he always made a ton of progress on the project (and really, another person wasn't necessary those days). His work was absolutely beautiful, high-quality, and it is obvious he pays close attention to detail. Our house wasn't left a mess, either - as it was appropriate to the job, the worksite was cleaned as they went, and with the exception of dust (which is to be expected), I didn't have a huge mess to clean up when everything was complete. The other thing I loved about working with Quality Remodeling is that the owner Scot was constantly in contact with me, whether by phone, texting (which was great!), and he came by at least once a week to check up on things. So did the foreman for the project, Mark. I knew they were always around if I had questions or problems. Whenever I'd have to deal with sub-contractor (like for the vanities or the countertops), Scot would make sure I got in touch with the right person, then he'd follow up with me and them to make sure everything was going according to plan, budget, and schedule. The sub-contractors Quality Remodeling works with were all top-notch. Scot is such a friendly, knowledgeable guy. He made sure that we got what we wanted, even when it was a little hard to do. He even tried to track down some elusive tile I had found online, and after our project was completed, he checks up to make sure things are going well. We experienced a problem with one of the plumbing fixtures we bought after our project was completed, and Scot called the plumbing company on my behalf after they told me they wouldn't exchange it, and got a manager to override the decision. You can tell he genuinely cares and wants people to be happy with their projects, even after his obligation to the customer is complete. I have already recommended Quality Remodeling, Inc. to family members considering remodels. Our project turned out to be exactly what I had envisioned, and the construction of it truly lives up to the name Quality. It was truly a joy to work with the Quality Remodeling team. They know what they are doing, and they truly care about their customers. If we have any projects in the future, I know I'll be calling Quality Remodeling, Inc. in a heartbeat.

We are on the third floor of a walk up condo, and we have a private rooftop deck. We started…read moregetting leaks in the ceiling in two places in our kitchen, and called about a half a dozen places in and around the city to come out and assess. The proposals were all over the place. Some companies said it couldn't be done without ripping off the rooftop deck and repairing everything. Some companies said it wasn't the roof at all, it was condensation inside the house? Jeff at Rollin Contracting was way more honest and practical in his assessment. He pointed out where he suspected the two leaks were coming from, but said that you never really know until you rip up the roof and move the air conditioner and take a look. He told us that roof repair was tricky, that the guys who said we might have to replace the whole roof could be right. But he wouldn't start with that, he would start with the less expensive approach. Granted, there was the risk that if it didn't work, we would have wasted that money when they re-did the whole roof, but we decided to gamble on a $2000 repair rather than jump into the $12,000 repair of the whole roof. Rollin Contracting was the only one who was honest and open and gave us options. He was also the one who was most confident in where he thought the leaks were coming from. It has now been one month since they repaired both potential sources of the leak, and neither of the leaks have come back. And in case you haven't been paying attention, we've gotten absolutely drenched this May. Meaning there is no doubt in my mind that they successfully fixed the leaks. The contractors that came to do the work were great, they didn't even enter the house. I offered to let them come inside to get to the rooftop, and they said they preferred to just go up and over to keep our house clean. While taking up the wooden boards on the rooftop deck to do the roof repair, they accidentally broke one of the boards. They went to Home Depot and replaced the board that day. Not a big deal, and super quick to fix it. Also, at the last minute (after we had signed the contract), I realized that I had forgotten to ask them about the fireplace, which also occasionally drips water during bad storms. I asked Jeff if he would have his guys look at the chimney to see if they could identify the source of the potential leak and to let me know what his recommendations were to have that fixed as well. He went ahead and had his guys caulk it while they were up there without even charging us. I know that's probably not a huge expense, but it was still a nice gesture to just throw that in. So across the board it was a great experience. Would definitely work with these guys again and recommend them with confidence.

We filed a compliant with the BBB for Rollin's failure to obtain necessary permits, workmanship…read morefailures and lack of professionalism. Please think twice before hiring this contractor - it will not be worth it if there are any uncertainties re: your project and they will say anything to get your job. We hired Jeff to perform some deck work for our three flat. Jeff quoted us $6K to replace certain posts and railings. One year later, additional work was clearly required because railings were loose and Jeff performed an additional $3K worth of work. At no time to Jeff represent himself as anything other than qualified to perform the work. Turns out he never even got a permit for the work. We were cited by the city for non-compliance shortly after his second round of work. He complied with fixing some of the issues identified. When he met with the inspector to review the work and confirm compliance, he essentially yelled, screamed, stormed off and refused to fix any of the additional work. We are now left with a deck that still needs work, $12K later. Jeff continues not to respond to emails/requests for him to finish his work. Jeff misrepresented his ability to do deck work according to city law and code. His unprofessionalism in resolving the issue that he created (he should have just said his people didnt do deck work maybe instead of doing a poor job and then getting upset when someone challenged him to do the work properly) was so disappointing. Do not work with this contractor.

Extremely greedy and wants money prior to completion. Steve puts the pressure on to keep writing…read morechecks despite shoddy work and non completion. Be forewarned

One Star - Would Give Zero If Possible…read more Review for: The Basement Men (The Creative Approach Builders & Remodelers, Inc.) We were referred to this company and initially spoke with Steve. During early phone conversations, we were told the job was usually around $1,000. We scheduled an appointment for 10:00am. Steve called after 10:00am to confirm the appointment, but did not actually arrive until close to noon. When he later came to see the space in person, the price discussed was $1,500, which we agreed to. We paid a $750 deposit via Zelle to schedule the work and signed the contract. We had agreed that we would purchase the exhaust fan ourselves. After we purchased it, we were then told there would be an additional $200 charge to install the fan we had already bought. We were also separately asked to send an additional $75 via Zelle to complete HOA paperwork and provide insurance information. No work was performed other than the site visit. Before anything even started, and after multiple additional costs were introduced beyond what was originally discussed, we decided to cancel. At that point, we were told the deposit would not be refunded. The end result was paying $750, having no work completed, and being asked for more money than what we initially agreed to. Only after this situation did we take a closer look at the full contract, including the fine print on the reverse side. Based on our reading, there are several provisions that future customers may want to review very carefully before signing. These include language related to: - Broad limitations on responsibility - Little or no warranty protection - Attorney fees and collection costs being shifted to the customer - High late-payment penalties - Significant cancellation penalties - Permit-related responsibility being placed on the homeowner - The ability to remove materials if payment disputes arise In our opinion, when no work has been performed, it's reasonable to expect at least a partial refund of a deposit, possibly minus a small scheduling or consultation fee. That was not our experience. This review is not written lightly. We understand that home improvement projects can be complex and that misunderstandings can happen. However, from our perspective, the combination of shifting prices, additional fees introduced after the deposit, strict contract terms, and refusal to refund any portion of the deposit resulted in a very negative experience. We would not use this company again. Anyone considering them should read every page of the contract carefully, confirm all potential costs upfront, and make sure the terms align with their comfort level before proceeding.