I bought my first used car here and I had an amazing experience. Ross Paulos was great to work…read morewith, he didn't press us to purchase a vehicle. Not only dead Ross make the purchase and test drive comfortable, but he went out of his way to make sure that all my needs were met. I had a better experience test driving used car with Ross then I did when I both cars brand new. I would highly recommend Ross when purchasing a used vehicle or new. It's a plus experience and he allows you time to make a decision. Ross went out of his way to make sure that all my needs were met with my purchase. I waited to write this review three months after my purchase and I'm very happy with his recommendations. It you are worried or hesitant to purchase a used car, just go with Ross and you won't regret it.

My grandson had an appointment to see a vehicle. Made the appointment on Wednesday to see it on…read moreFriday. When he arrived, he was told a relative of the salesperson was driving the car and would return at 5pm. They appointment was 12pm. Cash in hand ready to buy the car instead walked out disappointed by unprofessional sales person. We're going to look for a more reputable dealer that keeps their word.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

Mike Goehring and the mechanic were SO helpful in the diagnosis of our jeep. We were traveling from…read moreAZ, and they diagnosed the problem and explained to check our oil every 1000 because they believed we were burning oil. We traveled 1700 miles to Illinois and another 3700 taking the long way home going North through Wyoming and Montana. We bought 3 quarts of oil to take with and used 2 1/2 quarts on the long journey home. Excellent service! SO grateful for their insight and instructions. Thank you!

I had my Ram serviced at River Front Ram, where they replaced my water pump in September 2025. In…read moreDecember, I noticed coolant leaking onto my driveway and brought it back to them. Instead of standing behind their work, I was told I'd have to pay $250 just for diagnostics, and that it would be three weeks before they could even inspect it. They refused to put it on a lift or do a basic check. I took the truck to Naperville Ram, and within minutes they identified the issue: River Front did not install the proper OEM clamps during the original repair. This was a basic installation mistake. River Front refused responsibility and tried to charge me again to fix their own error. If you care about quality work or accountability, take your vehicle elsewhere.

While the verdict is still out on the future performance of my recent purchase, I do have to give a…read moreshout out to Bobby Boudreau. While I had bought a used "as is" car, Bob invited me in when I reported what I thought was a problem with the car (turned out it was driver error). Bobby was professional and gave me an appointment within a day. I was charged nothing for the visit. Hopefully, my car will perform as pofessionally as Bobby!

Go to any other Cadillac dealership, they cannot be this inept everywhere. Service manager should…read morebe in a different line of work, as service is NOT his priority.

When I arrived in the Service Department, I was greeted by Service Manager Ric Funston. This was…read morethe first time I met Ric, but he made me feel like we were old friends who hadn't seen each other in a while. Ric patiently listened to my issue, which happened to be something very minor, and had the situation rectified within 10 minutes. To say I was satisfied would be an understatement. I highly recommend Ric and the Service Dept. at Bill Kay Nissan. Ric is a credit to the dealership!

Frank did make good on the condition my car was left in after service. They did an awesome job on…read morethe cleanup and really put a shine to the car. They even removed all the bug splat on the front which I wasn't expecting. One star off because I'm still not a fan of all the added disposal fees. Next time I'll bring my checkbook to avoid the 3% Cc surcharge.

Great service department. Sales go smoothly. I have bought three cars from my salesperson Rita…read moreBarkstrom.

I took my Toyota Tundra truck for a oil change to McGrath Lexus and the mechanic crush my car. The…read moreexplanation was that he didn't realized how long the truck was and crushed inside one of the pillars. The interesting part was that it was crushed at the middle of the car not the end. They offered it to fix it but they not able to give me a vehicle which I can tow. I use the truck to tow trailers and because of this I had to take the truck to South Carolina crashed because I was scheduled to travel with the trailer. After I come back and dropped off the vehicle to be fixed and asked them to give me a bigger vehicle because I had to drive to New York and bring back 3 kid athletes from a training center with their luggages and I needed the room. They give their biggest SUV which unfortunately did not fit all the passengers with the luggages I had to put one of the kid on a airplane to come back to Chicago. I have pictures to show that the vehicle was loaded with luggages until the roof. If I would have my in vehicle we would not have to be buy an extra airplane ticket and put one of the kids on the plane. Unfortunately because the week later I had another trip pulling the trailer I had no choice to do it another time so I can have my truck fixed later. When I told the service manager my inconvenience and asked if he could do me anything to make me feel better for all the inconvenience he said we don't do nothing. I asked him for an extra car wash or he could feel up my gas tank but he rudely said we don't do anything that fix your car. I wish I would call police when the incident happened and report it but I was nice and I can't believe that a dealer like them can't even fill up my gas tank for crushing my truck and put me through a lots of inconvenience which I didn't even mention. I also address the manager that this is my first expensive car I ever owned and we bought this one because the car had no previous crash history. Well also added that meant a lot to us specially that I am a retailer worker and my husband is disabled so we make a lots of sacrifices to own a expensive vehicle. Well I am 50 years old women and I can manage to travel with the truck pulling a 12 foot trailer and their mechanic couldn't make it into the shop. At least the mechanic should apologize and come up with better excuse that didn't know how long is the truck.

They didn't complete the recall on my car, the last step was to fully charge the car to ensure the…read morelevel 3 charging recall fix was working and I got it back about half charged. We made the service appointment for the recall repair online and when I dropped off my car I was told that the technician was gone for the day (Friday) and we either had to leave the car over the weekend or come back on Monday. I could not again take extended time away from work on Monday (or otherwise) to come back for another appointment so I left my car and took their loaner. When I returned the car I didn't fill up the couple gallons of gas I used because the only reason I had to use a gas vehicle was because they didn't accurately coordinate that the correct technician would be available to service my car and I didn't have the time for a second extended visit. They told me that they didn't confirm whether the correct technician would be there for the service because we make the appointment online and refused to refund their gas charges. There is nothing noting that I needed to call to make a specific appointment and they made no apologies about the fact that they accepted my appointment without having the correct staff available for it. They could care less that I had to make two trips and were completely unaccountable for their system not scheduling service appropriately AND didn't even fully complete the recall. Won't go back.

Dishonest dealership!! I spent weeks looking for a car and thought I could trust my salesman,…read moreVenki, and his manager, Anthony, when they told me they would fix an issue. I explicitly asked them about a crack in the window on the car and if it would be fixed prior to my purchase and they said yes. I took my car in today and all they did was seal the crack so it wouldn't spread. This is what they offer as CPO. By not being honest upfront that it wouldn't be "fixed" but sealed so it wouldn't spread, they took my autonomy away as a consumer to make an informed decision. It's the absolute worst feeling ever to spend your hard earned money and be told by the manager that is too expensive to completely replace. And I drove over an hour to get to this dealership where I felt treated like a dollar sign opposed to a person and a valued costumer. I paid over the Kelly Blue Book value for the used Nissan Sentra 2022, and they wouldn't negotiate on fees. Worst car buying experience to date.

I had a great experience purchasing my truck! From start to finish, Jamar was professional,…read morepatient, and made the whole process smooth and stress-free. He took the time to answer all my questions, kept me informed, and made sure I was comfortable with my purchase. I truly appreciate the excellent customer service and how Jamar went above and beyond to make sure I was taken care of. I absolutely love my new truck! If you're looking for someone who will treat you right and make your car buying experience a good one, I definitely recommend Jamar! Thank you again, Jamar!

My husband took his car to Arlington Nissan to get an oil change. Because they were backed up, they…read moreoffered to drive us home while we waited for the service to be completed. The shuttle was a nice service they offered. Arlington Nissan completed the service at a somewhat fair price. I recommend Arlington Nissan.

My husband and I went there for the first time to purchase a car. We were greated by a gentleman…read morenamed Shane Mageland. Where to start, he was so nice and patient with us. It helped that he had a great sense of humor. He answered all of our questions. Oh and I had a lot. Our experience went off without a hitch. All around a gerat experience. So if you are lookeing to get a car, go see Shane. The dealership was clean and well run.

As a single woman, dealerships often take advantage. I felt very comfortable with M'Lady Nissan…read moreand Ryan and Shane in Used Car sales went out of their way to make sure that I was satisfied with my purchase. They honored their word and went above and beyond. I would not hesitate to recommend them and intend to return for future purchases!

Wow! I just purchased a car from Kelly Nissan, and would describe the experience as outstanding on…read moremany levels. My salesperson was courteous, knowledgeable, and efficient. The finance staff person was helpful and organized. Thanks for a good day - and for a delightful contrast in terms of the staff at other dealerships.

Horrible and deceptive practices! I spoke with salesmen Jorge over the phone. Gave him all of my…read moreinformation, including did the credit application over the internet. I explained that I did not want to come in and waste both time and money if the deal was not what I was looking for. I explained exactly what deal I was looking for and that I would be paying for a uber so I would not come unless it was for sure. He took all my information ran a check and said yes the deal was possible. Only for me to come in and the quote me a completely different note $400 over what I was looking for. He smiled and laughed and said that banks were closing. Which he already knew before pressuring to come in. So I wasted about $70 there and back on transportation. Horrible