Both Karl Jr and Sr. and Janine the office manager are professional, friendly and offer fair prices. All of them are able to chat with you about any mechanical problem you might have and if Karl isn't sure of the problem he'll go test drive it with you. When I first came in looking for an estimate on a costly repair another shop had told me I needed, they said the rack didn't need replacing and the slight shimmy in the front end was a brake rotor wear problem. They didn't even charge me for the trouble-shooting. Been a customer ever since. They're not going to try to upsell you and tack-on battery, wipers, fancy flushes or repairs you don't need. If they have time and you're a regular customer and stop in with a flat or other quick problem to solve they usually can accommodate you or provide you with a timely date they can get to it. Or they'll tell you the repair could wait another month or two and then bring it in. Like most service places you need to call ahead and expect to wait a week or so for an appointment that may take the better part of the day to repair. You will probaby need to leave your car there for the day but if it's something quick you can wait for it. It's nice to have a shop where you feel like you're a neighbor and can chat with them about your car concerns. read more

A mechanic/shop you can actually trust. This is the only place I would bring my cars to period. They're friendly and beyond accommodating and most importantly, they do outstanding work. Honestly, if you bring your cars to anywhere else, you'll get exactly what you deserve the usual mechanic run around. There's no up selling, or by the way you need this, or things you deal with at other auto shops, plain and simple Karls is the place to go. read more

Karl's saved us once again when our wheelchair van for our disabled daughter died. They made time they didn't have knowing how important that car is. Best car repair ever, more importantly kind, good people! read more

I bring all of my vehicles to Karl's. It's a small, and HONEST family owned business. They will never try to up-sell you like a lot of garages will do to bring in revenue. When they quote you an estimate, they stick to it, even if they run across a problem, like if your car is old and a repair becomes more time consuming then originally expected. When you find an honest mechanic that you can depend on, there is no need to take your car anywhere else, and this is that place! read more

Trustworthy, reliable, and they do great work. Our trusted mechanics. They never do work that you don't need or try to sell you services that are not necessary. They back up their work and leave you feeling confident when you drive away. read more

Karl's is great! The father/son team are very friendly and always explain what is going on with your car. They help you become a more educated consumer, which is awesome because most people don't know a lot about cars. They are fairly priced and always call you if they have to do anything more to your car before working on it. I much rather bring my car here than the dealership. read more

We have been taking our cars to Karl's for a few years now, we had breaks done on my wife's car back in 2019, wife noticed that the breaks were pulsating on breaking. Took the car back to Karl's, they said the rotors were warped and needed replacement. The rotors were out of warranty by 5 days. Karl replaced them for free, didn't even charge labor. Highly recommend, great work and honest. read more

Thank you so much for always being so helpful and honest with all the work you do on my family's cars! Reccomend you guys to everyone & always will!! read more

Use service twice.....overcharged. Not as friendly as everyone keeps telling me. The older Karl or father obviously comes from an older school 1950's/60's mentality doesn't seem to really care to work with people that don't look like him. In my opinion find something further down the road if you look like me. read more

Karl is a great mechanic. Very knowledgeable and trustworthy!! He took that run down building and has transformed it from an eye sore, and it has absolutely impacted the immediate commercial area around it. He might not be the cheapest around, but you know that you will not be getting the run around, and that you won't have to pay to get A fixed, and then no it's B, etc. read more

Karl is awesome. He doesn't make any quick opinions but says "let me look at it first" when he does he's the most important thing a mechanic should be fair, and honest. I highly recommend this company. If you are looking for a good mechanic who is not trying to run up your bill by taking advantage of your naivete then Karl is the man. Great experience! read more

Great service! Got my issues taken care of in less than 10 minutes! Austin was outstanding! A raise would do that guy justice!

Yesterday I reached out regarding an emergency car situation for a friend from out of town. Quite a individuals recommended Karl's in Batavia. We called him, dropped off the car where they preformed diagnostics and not only found the problem but took it one step further. Karl's found out that the problem was under warranty with Volkswagen, called Fox Valley VW, (who previously did not have availability due to such high demand in repairs since their mechanics are not on strike), explained to them situation and arranged to get the car to take precedent. He called my friend explaining that he could repair the car but did not want to charge her and didn't, let her know that it would be covered by Volkswagen and the arrangements he made with Fox Valley where her car is being taken care of for a safe journey home Monday. Sorry for the long post but a HUGE shout out to Karl's for your honesty, integrity, service and help you have my business from now on. read more

I have been taking my vehicles to Karl for years, he runs a great service!!! He will get your car or truck up and running back on the road safely and quickly. He tells me what needs to be fixed now and what to keep on my radar to avoid problems in the future. His prices are fair and you won't have to worry about going back a week later because something wasn't done right or was done incorrectly I have an older truck and some work trucks as well as newer vehicles he takes care of them all for a very reasonable price especially considering the quality and efficiency of service he offers. read more

If you need an honest quality mechanic with fair prices, look no further. This business just recently opened and I thought I would give them a try. I brought my old van in to get some repair work done. Karl took the time to explain in detail what needed to be done and quoted me a price. The work was done on time and UNDER the quoted price. I will be bringing all my vehicles to Karl's from now on! read more

Karl is a very highly skilled mechanic who is also able to explain a vehicle's problem to the average person. He got the brakes on my 120,000 mile Hyundai working like new, after other mechanics were not able to. He also solved an intermittent starting problem with a correct diagnose of a faulty crank sensor. The other mechanics could not determine the problem. So if you are looking for a good, honest repair shop, it doesn't get better than Karl's. read more