Prompt return on phone calls. Very professional work done in my home. Pricing is competitive.

Ryan was great! He clearly explained what the issue was with our fireplace, fixed it very quickly and we had great confidence he did it right. We appreciated his clear dedication to repairing it correctly instead of being a parts changer. Thank you! read more

Love the work they did hooking up my gas fire pit and gas grill. Highly recommend. They were quick to respond and was finished in a few hours read more

I reached out to Chicago Gas Lines to repair a ventless log that hadn't been functional since moving into my new home. It took some diligence on my part to get the first appointment scheduled (I had to follow up a couple of times with their office staff), but I agree with another reviewer that it was worth it. John was my first tech who helped diagnose the issue. He was timely and very helpful in explaining the ins and outs of my fireplace set up since I'm new to having one. He removed the old, non-functional log and even cleaned out the ugly rocks the previous homeowner had left! Shortly afterward, I picked a new log and it had arrived within a week or so. Ryan, the owner, came and installed it. He was again extremely helpful in educating me about how to use my fireplace, when to get it serviced, and things to watch out for. I will 100% be calling them again when I need to schedule my next service or if I have future fireplace needs. read more

I'm going to be honest with you, it's not the most organized bunch. I found myself having to follow up with them a few times to see if they wanted to book an appointment/send me a quote. That being said it was 100% worth it. They don't bullshit you and they are going to figure out the real problem. I called two other places and both of them told me I was going to have to spend 2-15k to fix my fireplace. Chicago gas lines came in and figured out the actual problem. $800 later my problem was solved and I was stress free. If I had chosen a different company I would've spent thousands of dollars and the problem would have remained. You can TRUST these guys and the whole group is super nice. It's worth a game of phone tag for the peace of mind you will get in return. read more

Called for a service repair of our outdoor fireplace. Scheduling with Vickie was easy. Appointment was within one week. John did the repair. He came on time and did an absolutely fantastic job. Totally professional and personable. Reasonably priced. Worth every penny. This is a GREAT company. Will only use them from now on. read more

With the desire to stay outside this year as long as possible we looked for someone to do some patio heaters. Chicago Gas Lines (who also does electric) came highly recommended. And for good reason. 3x 3,000 watt Infratech infrared electric heaters installed and done both aesthetically pleasing but also to code and proper for safely. read more

Chicago Gas Lines - 3x 3,000 watt Infratech patio / space heaters - Utilities Near Me

I had an excellent experience getting a gas fireplace insert, plus installation of a gas line to our BBQ. They don't have a physical showroom, but who cares? their co-owner Zac was ultra responsive with information and links to the various gas insert options. I understand they have a mobile showroom but really with an outfit this professional, it didn't matter. Chicago Gas Lines spec'd out the right equipment for my home and coordinated their own electricians and gas pipe people. They also provided a talented guy, Miguel, to handle the brickwork when the buried gas and electric lines were installed. Miguel's team was so good, I hired them to re-do ALL of the brickwork surrounding our house. Anyone who chooses to work with these guys should consider themselves fortunate, I wouldn't go anywhere else. read more

For me, the most important thing when hiring someone for utilities work is that they show up on time and correctly do the work that is needed. I feel that CGL delivered on both of these points- very pleased and would hire them again. read more

Great experience. First reached out via website / email with some questions and Zac got back to me in short order. We have an older fireplace insert where the bottom refractory had cracked and needed to be replaced. Was told that the parts are no longer available, but that he could obtain a cut to fit piece and get us back up and running. He did just that, and was out within a week to make the repair. He even was able to accommodate a later afternoon arrival to allow someone to get home from work. Would definitely recommend. read more

Ryan and his team were phenomenal, courteous, professional and did a great job converting my wood burning fireplace to gas.

Zac from CGL came out to give us a quote for running a line up to a garage roof deck. He was able to get out quickly and noticed right away that our line was only a 1/2" line. He warned us that given that we would likely have diminished BTU output by the time it made it to the garage. I still asked for a quote while double checking with our contractor about how deep the 1/2" line ran into the house. Zac quickly turned a quote around that was very reasonable for the work required. We did not move forward but greatly appreciated the honesty on the limitations. Very professional service. read more

I needed a pool heater and gas line run for my new pool. It was a bigger project b/c the line had to be run well over 100 feet! Zac and Ryan came out the day after I called and were able to give me a quote on the spot - they both are extremely knowledgeable and were able to give me extra tips about keeping/maintaining my new pool! On the day of the work they showed up on time and were able to complete the job quickly and not leave a mess! Most crews I have worked with leave you with the cleanup, not these guys! Thanks a ton too for the hooking up a line for my grill! These guys are on point! Going to use them again for my next project - fire pit! read more

I needed them to run a natural gas line for our grill. They were awesome to work with - professional, prompt and clean. Thanks for helping us. Okay we'll read more

True five star service. Not only did Ryan return my grill to its factory glory, he also provided endless tips for upkeep, maintenence and cooking in general. I'll be reffering CGL to everyone I know with a grill and will never look to another company as long as I live in Chicago. Great Job, great work. read more

I had a very positive experience here. The guys showed up on time, banged out the job super quick and for the price I was quoted. 10/10 would recommend. read more

Highly recommend CGL, but particularly Ryan for his diligence, skillset, competence and his friendly yet professional attitude and Zac for his outstanding communication when resolving our gas fireplace issues. We will whole-heartedly recommend CGL to family, friends and associates. read more

Awesome work! From the first time I spoke to Zac to when the fireplace logs were installed. I was provided good information, prompt service, and total professionals! They kept my house clean and did a great job installing the new burner, rocks, and gas logs. I can't say enough... I highly recommend Chicago Gas Lines for your fireplace needs. read more

Chicago Gas Lines - Chicago Gas Lines delivered on their promise of a realistic looking fire! We love it! Thanks guys! - Utilities Near Me

Amazing experience! Zak and Ryan are really great. Zak answered all of my questions about converting our 2 wood fireplaces to gas and Ryan worked hard all day with the install. It was an overall great experience. They installed our gas line, dug under our front yard and did a beautiful job, installed the logs and now we use our 2 fireplaces just about everyday. We are so happy! read more

Great expertise and customer service! We needed someone to come check out our gas shut off valve in our condo, and a few other places we reached out to had already advised that we'd need to replace the whole valve (a $500+ estimate). Zac the owner was easy to schedule with, and his team member Ryan came out and determined there was a loose nut on the valve that simply needed to be tightened back up. The cost was very reasonable (much less than replacing the valve would have cost!) and they have a really nice guarantee on their work. On top of that, Ryan offered some great insights into how to care for our fireplace unit that I had never heard before! Highly recommend this company if you're looking for friendly and informative services! read more

Stellar company!! I purchased a Bevolo gas light in New Orleans for my backyard 3 years ago. Was told to have a plumber install the fixture. Two bids from plumbers prohibited the installation. I found Chicago Gas Lines on the internet and decided to give them an opportunity to price out the installation. To my huge surprise the quote was 1/3 the cost of a plumber! In addition, they converted my propane gas grill to natural gas all for the 1/3 of the plumber's quote for the fixture installation alone. Moreover, everyone was as nice as could be. The entire process was seamless and the outcome phenomenal. This is one company that knows exactly what they are doing and are true professionals. Couldn't be more appreciative. Highly recommend Chicago Gas Lines and wouldn't hesitate to have them return should I have additional needs. read more

So impressed with the service. I did not even look up reviews-- just grabbed the first grill repair service I found online. Zac replied to my request within hours, and my grill was fixed within a few days. The repair person was prompt and did a great job for a good price. Thank you! read more

Truly a 5-star company! I emailed the company and within 24 hours got a response from one of the owners while he was on vacation. He sent me links to review multiple product options, sent me pricing and answered my questions. He was even able to set up an installation appointment for me in just a few days. The other partner came this morning to install the unit. He was so helpful, explaining why he was installing it a certain way, asked my preference when there were options, and gave me clear instructions on how to care for and maintain the unit so it will last well beyond the warranty. I love the look of my new fireplace and can't say enough good things about this team :) read more

My new gaslight is awesome. I can't say enough to compliment the installers, Ryan and helper from Chicago Gaslight. They were professional and did everything to make me happy with the installation. The cost was well within what I thought we would pay. If you need a new gaslight or a replacement, this is the place to go! read more

Chicago Gas Lines - Utilities Near Me

They are fantastic, super friendly, courteous and knowledgable. They are very well priced and aren't trying to rip you off.

Zac is a good guy and cares about his customers. They tried to help with a difficult install and were very fair with us.

Ryan was out here within 2 days of my call (hooking up a Weber grill to my outside natural gas line). Explained the problem and gave a clear solution. On time and courteous. What more can you ask for? A+! read more

I was really impressed with the team Zac sent out. I had been through the mill waiting for plumbers and "technicians" to stand me up day after day. I finally requested a quote, on a whim, from Chicago Gas Lines and Zac responded within hours. We had done a patio remodel and the crew left us with some open items, like no gas connected to our grill or fire pit. Zac sent Ryan who was so knowledgeable that by the time he left, which was the same day I had requested the quote, I not only had gas connected, I knew the ins and outs of my new grill as well. They finished quickly and went above and beyond the scope of their duties. read more

Great Guys! Zac stopped by my house to take a look at a gas line... found a leak & fixed it... Can't thank them enough

CGL just serviced our gas fireplace, which hadn't been used in 30 years. They took the time to update the fixtures and to ensure that everything is working safely. They were prompt, friendly, knowledgeable, and professional. Their fees were totally reasonable. I definitely recommend this company! read more

They did a great job extending my rooftop gas line to a new fire pit. Built an amazing grill island. Not to mention bringing everything up 5 flights of stairs. Call them read more

Chicago Gas Lines - Thanks chicago gas line. You did an awesome job on my grill island and fire pit - Utilities Near Me

On time, on budget, with quality. Five stars as this is most unexpected in the "appliance & repair" arena.

Very efficient, very conscientious and very nice. I first spoke with Zac about getting some maintenance work for my grill. Ryan came to do the work.He didn't go into my backyard to start until I came out. I appreciate the respect and concern for security. Great first impression. It only got better from there. The grill needed more than just standard maintenance it needed parts. Parts were ordered, Zac scheduled the installation and repair as soon as they arrived. My grill works better now than it has in many years-since it's been brand new. You won't find a more honest and efficient organization. Thank you! read more

Chicago Gas Lines is the best. Their knowledge and experience is amazing. They came out to service my gas grill and discovered that the gas lines were improperly installed 8 years ago. They fixed the problem and my gas grill works better than ever. I highly recommend them. read more

Wow. Found CGL online and was so grateful that we did. Ryan found a gas leak bubbling up in our front yard (NOT why we called!). Zac and Ryan were both exceedingly knowledgeable, professional and reasonable. Would use them again in a heartbeat! read more

One word. Awesome! These guys specialize in gas lines and leaks. Way better and more knowledgeable about gas leaks than your plumber. I had a faint natural gas odor on and off in my house for the 6 months we have lived here. Two different plumbers and a chimney specialist said they "fixed" things. Still had the smell. Ryan from CGL came today and found a gas pipe above some HVAC venting that had a T in it and the cap on the T was only hand tightened. Over 6 thousand parts per million on his gas detector! He was able to tighten it enough to close the leak and will come back in two weeks to make sure it's not leaking anymore. You know in the first 5 minutes of talking to Ryan that you can trust him. Very good experience! read more

I had Zac come do a cleaning and service of the grill last week. After there was a minor problem with the lighting of the burners and he and his crew came and fixed it immediately. This is the type of service that you wish you could get from every other business/company in life. read more

Excellent customer service. Zach was very friendly and informative on the phone when he took my information and scheduled my appointment for the same week. Ryan came out to service my gas fireplace. He and his assistant were prompt and courteous. They cleaned my fireplace. Ryan answered my questions and gave me a great education on maintenance. These people and now my go to firm for all fireplace related issues. I recommend them highly. read more

Chicago Gas Lines is one of the most professional and knowledgeable companies in their field. We were very fortunate to have come across them in replacing our malfunctioning fireplace. Zac and Ryan are truly first-rate professionals. read more

We used Chicago Gas Lines to install a gas line to our outdoor fire pit and install gas logs from Northwest Metalcraft. Zac was great to work with getting everything set up. The team came out and installed everything in one day. We couldn't be happier with our new firepit and the service we received from Chicago Gas Lines! read more