The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

I called these people for a estimate to get my neighbor's water heater fixed. It was getting blown…read moreout. I was relighting it for a week. She's elderly so I'm helping her out and they the woman on the phone at the company was spectacular. The two guys that came over were not, they were high pressure salespeople. Gave her two costs over $1200 to fix it and over $3,500 for a replacement and they were doing the high pressure thing to her and she is on a fixed income and it's just s***** business in my opinion. I ended up going with another plumbing company getting a new a new water heater put in for under $1,500. Do not call this place. They will rip you off if you let them. don't. The furnace she had put in is only $650 at menards. Glad you replied Joe and are taking this seriously, but the damage has already been done. When your 2 folks were at her house diagnosing the problem, I spoke with them over the phone for a good 10 minutes. She told me afterwards she was so happy she had me to tell her to say "no thank you" because of the pressure and ridiculous prices your guys had put on her. They had an answer to everything (even to me) of why it is that expensive, like they have been through this exact practice, over and over and over. I don't really care for any more of your lip service, I will just never use your company again and tell my friends and family to avoid S and J Plumbing & Sewer 100% of the time. A cheap 40 gallon $650 water heater that takes 2-3 hours to put in should never be $3000. Shame shame trying to take advantage of the elderly on a fixed income.

Really solid experience overall. Called them out for a faucet install and they showed up quickly,…read moreworked cleanly, and were upfront about pricing the whole way through -- no surprise charges or upselling. On a separate job, they even honored their original estimate even though it ended up being more work than expected on their end. What stood out most is how communicative they were -- quick to respond, showed up within the promised window, and the technicians took time to actually listen before diving into repairs rather than just guessing. Compared to other quotes I've gotten from plumbers in the area, their pricing has consistently been fair, sometimes less than half of competitor estimates for the same job. Work has held up well after the fact too, whether it was a simple fixture swap or a more involved pipe repair. Would recommend them to anyone in the area -- professional, honest, and easy to work with.

Very prompt responses even on a Sunday and was able to schedule a repair for the next day for a…read moreleaky water heater. I appreciated that they asked how old the water heater was and when. hearing it was almost 8 years old, advised that while they would fix the leak, they couldn't guarantee other problems wouldn't occur due to age. Also appreciated that they asked for photos to ensure they'd have the right replacement parts upon arrival (saving time and cost for them to go to a store). The technician arrived right on time, very friendly, and professional including showing me the busted part that he replaced. Turned out to be less expensive than other quotes too. Highly recommend and I would use them again.

Mike came out to see if he could repair a slow draining second floor condo toilet. He attempted…read moreusing an auger, but the blockage was too deep into the building pipes. He recommended we use another firm and have them remove the toilet, rod it, and replace it. We told him we may use this opportunity to replace the toilet and he made recommendations. He told us he does not charge when he cannot successfully repair the issue. What a nice thing! He remains our "first call" for plumbing.

This is unusual. I have tried using Mike for several services. Once I called and he happened not…read moreto be available right then. Another time, he did not do that type of specialty work. In both cases, he was so kind and patient to offer exceptional advice and also someone he knows to do the work described! This is someone who clearly puts the client first and is not looking at his own bottom line. I also like the fact that he answers the phone. Can't wait to use him for some work on my properties.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Owner called me and we worked out what a reasonable amount was for the repair. He was a nice guy…read moreand I appreciate that he followed through.

They were a lifesaver when we needed emergency repair on our sunk pump. They were extremely nice,…read morepatient, and helpful - both in solving our short term problem and helping us figure out how to address longer term proactive elements to prevent future issues. I love that it's a family owned business too. Highly recommend!

THIS REVIEW IS 11 MONTHS IN THE MAKING. Last December we called Darren due to our drainage tile…read morepump burning out which is located in the same room as our sewage ejector pump. Darren came out and gave us an estimate to replace the pump. One of his employees came back and replaced the pump that was burned out and this is where the issue comes in. The person that was working on our pump unplugged the sewage ejector pump for some reason and left it unplugged after they were done. As we have used Darren in the past we fully trusted his company to do a great job and they have until this time. It was a week later were I was downstairs doing laundry and found that where was water coming up from the floor drain and it was all over the floor and leaking under the baseboards to the room next to the laundry room into the carpet and into our bathroom as well. I reached out to Darren and explained what was going on and he asked me if I could take pictures and text them to him....right there was a RED FLAG....a customer calls you and tells you there is a problem with work done as their house and instead of coming in person to see, he asked for pictures. So I take the pictures and send them to him and he responds that he will have to see if he wanted to go through his insurance and that it did not look like it would be more then his deductible, also get a quote for the damages. After sending him the quote I do not hear from him in a couple of weeks, then he responds that he had some health issues and that he was in the hospital, mind you this is in the beginning of January. I wait until the end of the month to follow up with him and he stated that he was just getting out of the hospital and he has a long road to recovery and to bear with him a little longer. I apologized to him and asked if there was someone in the office to take care of the matter and he never responded to me after that. In March I texted him again asking if he was doing well and were we stood on fixing the basement...he never responded and after several attempts trying to contacting him he finally responded in may stating that he is finally getting back to work and needs to catch up and to give him a week or so and he will get back to me. A week later I reached out to him again asking for an update and he stated that he was going to visit his daughter in Wisconsin and to follow up with him next week!!!! A week later I reached out again and asked how it was going and his response was slow! This is now the end of May so I waited until the middle of June to reach out to Darren and to my surprise he was back in the hospital. Its now the end of June and I reach out to him again asking for an update and told him this has been long enough please but the issue to bed. Darren does respond this time asking what my address was and he will mail me a check?!?!....Darren then doesn't remember the quote I sent him and had to resend him the quote again. After some banter back and forth he then stated that he's not sure who was to blame for the unplugging of the pump????? I was shocked to hear this from him! July 9th I followed up with him again and did not hear back from him. At this point I was ready to get a lawyer involved, so I let him know that and Immediately he responded back saying he had some cash on him and would drop it off at the house. It was not the full amount for the quote I sent him but I took what I could get. Darren did say that he would get me the rest of it as soon as he could. I texted Darren July 17th asking for the rest of the payment.....after reaching out several times I did not hear from Darren until October. This time he was not taking responsibility for his work and as a business owner. All I wanted to have him do is make the situation right and pay for the damages and he couldn't even do that. It is now November that still haven't herd from Darren about getting the rest of the money. I KNOW THIS WAS LONG BUT ITS BEEN A YEAR DEALING WITH THE LIES AND I WANTED TO BE AS DESCRIPTIVE AS POSSIBLE SO YOU DONT MAKE THE MISTAKE I DID BY USING FLUSH PLUMBING. SAVE YOUR MONEY AND USE SOMEONE ELSE.

Todd and his team are the REAL deal ! Todd is a great master plumber who I have used for the last…read moreten years and his team are great sewer and water experts , he also has a great service department for all your residential needs , they are the real deal no sales bs you want a plumber and at affordable rate he's your guy stop looking call now!

Horrid at best. I will make this brief I had a bad…read moreexperience with this company-they blew me off when I called because the work they did failed in less than 2 years the person on the phone said send photos and an address and they could TRY to be there in a few days . After more than a week I had to call another service, the other company took care of the issue and noted an error in the work . When I felt necessary to write a review on Google I received an absolutely unprofessional reply stating "I don't know why we didn't come back, sorry" and "this work was done 2 years ago" adding in an accusation that the second service was "bashing h20" and "that guy hasn't worked here in 2 years, have a great day" How is that service? And the company that I had in never once even asked who did the original work , he just showed me the issue and fixed it for a fair price for his time. Now I know there are many good reviews of this company, which is why I called them. But if they cannot take an honest negative review then perhaps they should remove the option for customers to leave an account of thier personal experiences

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!

Wish I had checked out the reviews before calling J Blanton Plumbing. It was Saturday, I had a…read morebacked-up kitchen sing and needed help. While they seem to offer "emergency services", the best they said they could do is book an appointment for me the next day. While waiting for the booking, they tried to upsell me for some sort of monthly service of some sort, I think for $29.99 a month. That should have been my warning to go elsewhere but I needed help and it was the weekend. Passed on the service but agreed to their "booking fee", warning number 2. They gave me no timeframe for when the technician would arrive so I asked if they could they try to get me in the morning if possible. I told them I don't mind how early. They said they would put a note in the system and would contact me in the morning. No call or text in the morning from them.,,,, Big surprise. So I call them to see where I was on the schedule around 8:30am. They told me that unfortunately all of their folks that day are out on emergency calls (wait, I thought I was an emergency booking from the prior day) and that unfortunately I won't get service until the afternoon. Ok, there goes pretty much all of father's day but I guess it isn't their fault this happened with unfortunate timing. Noon arrives I get a text message as a courtesy saying I was still on the schedule, and they would keep me informed. Ok, that is good news, maybe I am next or at least coming up on the list soon. Sometime a bit after 2pm I get a call, I am thinking awesome, they are probably informing me that they are on their way. But nope, I am now being told that they can't make it at all and basically letting me know I wasted the entire day waiting for nothing. But of course, they are happy to help me Monday. No, sorry J Blanton Plumbing, NEVER EVER will I use you. Perhaps you did be a favor because based on other reviews I just read here and elsewhere I now I know that you not only do not value your customers enough to treat them with common courtesy and try to upsell before you even provide services but also it appears you price gouge as well. No, I am done with you guys and happy to tell my story to inform others. Yelp, can I give less than 1 star? This place deserves it.

Pushy pushy pushy. They try to sell you a $ 29.99 per month service before they even come to visit…read moreyou. Technician came out to review the lines, gave me a quote and acted as if he would not leave until he booked his service with me. He pushed me into a corner to the point I did not feel safe talking with their technician. I would not recommend doing service with them unless you feel the need to argue to get them off your lawn if you do not want to do service with them. They will even offer you financing as a part of one of their pushing points to get them to take the job.