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    American Carpet Distributors

    4.9 (571 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - American Carpet Distributors

    Carpet installation

    Carpet removal

    Carpet restoration

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    Recommended Reviews - American Carpet Distributors

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    Reviews With Photos

    fresh carpet in bedroom
    Liza A.

    From start to finish the team makes it super easy. You can stop by the showroom and check out samples. There's no sales pitch or upsell. You tell them what you want and they steer you in right direction. After choosing the carpet, getting measurements and prep for installation was super easy. We live in condo building, so they were extremely helpful and patient with getting a COI setup. Come day of installation - the team was very professional, efficient, and courteous. The crew was in and out in no time and cleaned up afterwards.

    Fresh carpet in our bedroom!
    Kate M.

    If you're in the need for new carpet, save yourself the trouble of shopping for a distributor and installer and just go with Larry! I requested a quote through Yelp on Labor Day Weekend and Larry responded extremely quickly. He was actually able to come out to our place the VERY next day to check out our space and bring us some carpet samples. Right off the bat, I knew Larry and American Carpet Distributors was the right decision. Larry is so passionate, knowledgeable, and you can tell he really enjoys what he does. He provided us with some great samples, an estimate, and some dates that worked for his team to come and install it. Day of installation Larry's team was able to come a couple hours earlier than we had initially planned (which was great!), and they called prior to see if that worked with our schedule which was very appreciated. The total removal, install, ad clean up time was about four hours and the team did an incredible job. We are SO happy with our new carpets. I truly cannot recommend Larry and his team enough!

    Patrick S.

    They did a great job. Very thankful for Larry limiting the number of options he showed us. Workers were very professional and efficient.

    Weird oval marking that according the company is a "flaw" so they refused to replace nor will they fix.
    Wine O.

    Hey Larry I know how much you hate my bad review but think about how much I hate every single time I walk into my bedroom seeing this horrible carpet. You know that the "inspector" also agreed this was not because of our floor heat, he said it was an anomaly of the fibers in the carpet. And by the way you NEVER offered to replace the entire bedroom you offered to replace that small section. Which we both know there is no guarantee that it will even match the rest of the room. Unacceptable.

    New carpet!
    Hannah B.

    Larry and his team are the best! Larry was so easy to deal with and straight to the point. I'm very satisfied with my new carpet and his team was quick and they cleaned up the place nice and neat. Thank you

    Mary M.

    Larry was absolutely great to work with, as was his installer, Al. He was responsive, showed up exactly when he said he would, was knowledgeable and made the entire transaction so easy. Our one hundred year old condo building desperately needed new carpet runners for two staircases with multiple steps and landings. He showed us great commercial carpet options to choose from, and the entire job went start to finish without a hitch. The stairs and landings look beautiful, and all of the owners are happy. I would 100% recommend American Carpet Distributors!

    Michael C.

    Larry got the job done. It's was a little difficult working with property management ( high rise on Lake Shore Dr) but once we got the figured out it was great. Even the property management on their inspection says the carpet was beautiful. The workers were greats( 5 or so) done in like 3 hrs. Thanks Larry and team.

    Jeroen V.

    Excellent response time from initial inquiry to final installation, which was important to us as first time home owners making a big investment. Larry was great to work with, the crew he sent was professional and diligent and the carpet looks and feels great.

    Dining room and hallway
    Tony U.

    Larry and American Carpet Distributors came out today and did another room for us. Again, another fantastic job with quality Mohawk Carpeting that was done quickly and skillfully at a very good price. This is the third time we've used American Carpet Distributors (along with some of our friends) and we will definitely be using them again in the future. The most hassle-free and painless carpet experience you could have. Larry is a top-notch guy.

    THE PICTURE SPEAKS FOR ITSELF !!

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    4 months ago

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    Larry S.

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    Larry S.

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    1 year ago

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    Larry S.

    Thank you Patrick and have a great spring and summer coming up !

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    1 year ago

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    8 months ago

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    8 months ago

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    2 years ago

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    That looks awesome Mathew !

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    1 year ago

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    11 months ago

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    Larry S.

    Always great working with you Rebecca and thanks for that nice review .

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    Page 1 of 15

    American Carpet Distributors Reviews in Other Languages

    Ask the Community - American Carpet Distributors

    Do you service Deerfield?

    Thanks for reaching out Kim , yes I do service Deerfield .

    Do you service Rolling Meadows?

    Yes I do thanks for reaching out

    Do you service the Crystal lake Il. area?

    So sorry I don’t

    Do you service the north side of Chicago near the lake?

    I do , thanks for reaching out

    Do you provide service in the Plainfield area?

    Sorry that’s out of my territory

    Do you service the Palos Hills area?

    Sorry that’s out of my territory

    View All 9 Questions

    Review Highlights - American Carpet Distributors

    Larry saved us as I sent him photos and measurements and he sent his crew out a few days later.

    Mentioned in 495 reviews

    Read more highlights

    Empire Today

    Empire Today

    1.7
    (698 reviews)

    Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

    I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

    Nationwide Floor & Windows Coverings

    Nationwide Floor & Windows Coverings

    5.0
    (49 reviews)

    I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

    After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

    Floor Coverings International

    Floor Coverings International

    4.2
    (5 reviews)

    They were not the cheapest option, but the had the most options and were super detail oriented. The…read moredesigner made sure the stairs that use to be carpet matched the floors in the rest of the house. They have a partner bank that offered 0% financing for 1 year which was a plus.

    I am writing this to warn other homeowners about the "standard procedures" of FCI Chicago North…read moreSide. We paid over $14,000 for a professional installation, but we have been left with a failing floor and an owner who uses "warranty offers" to avoid fixing his own team's gross negligence. 1- The "Standard Procedure" Trap The owner, Brian, will claim he is "ready to resolve" the issue, but don't be fooled. His "remediation plan" is a cheap "spot repair" that ignores the systemic subfloor failure documented by an independent inspector. The inspection report--which the owner himself initiated--confirmed the subfloor is outside of manufacturer flatness tolerances and should have been leveled before a single plank was laid. Instead of honoring the contract, Brian is trying to force a "patch job" that is technically impossible for a click-lock floating floor without compromising the locking mechanisms of the surrounding area. 2-The "Extra-Cushiony" Gaslighting When the floor first began moving and crackling, the owner and his Project Manager, Chuck, didn't even bring a straight-edge to measure the floor. Instead, Brian actually wrote us a letter claiming the structural instability was a "feature," calling it an "extra-cushiony step." It was only after we refused to accept this gaslighting and an independent inspector proved the failure that he finally admitted the floor was out of tolerance. 3- Why "Access" is the New Excuse The owner claims he is being denied access. This is a blatant attempt to flip the narrative. We have welcomed a wall-to-wall assessment to ensure the floor finally meets the 1/8-inch manufacturer requirement we paid for. The owner has refused this. He only wants access to perform "localized" patches that would leave our $14,000 investment non-compliant and likely void our long-term warranty. 4- Unprofessional Negligence: * Technical Failure: The crew installed the planks tight against all four walls with zero expansion space. * Zero Preparation: Subcontractors arrived with no knowledge of the scope of work and didn't even know a vapor barrier was required (even though we paid for it). * Scheduling Over Quality: They attempted to install over a wet slab only 24 hours after abatement. ***Final Verdict:*** FCI Chicago North Side skips the most important steps (leveling and moisture protection), tries to talk you out of noticed defects, and then offers "minimal repairs" once they are caught by an inspector. They prioritize their profit margins over industry standards and contractual honesty. If you want a floor that actually lasts, do not trust this company.

    American Carpet Distributors - carpeting - Updated June 2026

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