Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I used this service for 2yrs and the last 4M was a nightmare. There is only 1 employee who is aware…read moreof what is going on, the others didn't know how to answer any questions and when I would leave messages for the competent employee, I never got called back. My mail was basically held hostage even though I had paid for the service. I had to reach out to corporate to complain and they refused to communicate with them either. I had clients who had sent me checks and they refused to forward them to me. I had to reach out the clients and ask them to reissue them (how unprofessional is that?)

Disaster ! my wife left a package of a valuable item to be shipped to California for appraisal…read more Shipped 2 day air for $64. After 2 days the shipper (UPS) had no record of it ever leaving the store ! Went back to store to talk to manager. He said he repacked the item because he over heard my wife say that there was a valuable item in it. The item was very securely packed the day it was left at the store. We gave him no permission to repack it. It could not be insured as we had no appraisal of the item. We reported the loss / theft to UPS corporate. They are in the process of their investigation.

This business's comment to my original review clearly missed my point. Yes, the staff is amazing…read moreand always helpful and friendly. However, the owners should be more concerned with the accuracy of hours open being accurate to when the store is actually open. Not being open on Sunday is inconvenient but even more inconvenient is the fact that everywhere online and on the storefront the hours show as open on Sunday.

This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

Dropped off a prepaid label package before and was not charged, came back now there is a fee, told…read moreit was just at this location. Folks were nice the fee seems like a money grab.

showed up an hour after opening and the store was closed. Posted signs confirmed they were supposed…read moreto be open

So. Updated review of this. UPS. Store location. For the second time I mailed something for next…read moreday air and it didn't get delivered for two days!! Unacceptable! After hours of tracking and holds with UPS corporate, they basically put the onus on the location of drop off. So not sure what's going on at location or UPS in general. Fine for an Amazon drop or something unimportant otherwise will only be utilizing FEDEX from now on for important overnight!!

Efficient plus 15 min stand parking w flashers on right nearby and fast service and good staff…read more Amazon returns super easy and fast.

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

These people are just great! Very helpful and with great attitudes! Every UPS store should strive…read morefor the same standards!

Great UPS store with really helpful staff. They always answer the phone quickly too when I just…read morehave a quick question over the phone. Might seem small but in today's world, this means a lot to me. Helpful for shipping and always knowledgeable and willing to help you get the cheapest price but best service.

If seems to be a co-working space, but I was here for a workshop. Had I known I would be the first…read morereview, I'd have taken some photos because their website is conspicuously light on photos. It wasn't a bad space. The room we were in was kind of on the small side, since there were 5 rows of tables set up in the room. They were those skinny little tables you see at conferences and stuff too, which was a little bit of a pain, but no big. What actually surprised me most was that there weren't more outlets. I had my laptop to take notes, as did a couple other women, and the only outlets were high up (like more than halfway up) the wall, and only on one side of the room. My laptop didn't die, though, so it worked it alright since I was able to charge during the break. Just a bit unexpected in a modern space. I was here on a Saturday morning, in a small workshop that only had about 20 people total, so I'm not sure how it would be on a weekday, but we were the only ones there during the timeframe of our event. That was nice because it was super quiet. A couple quirks about the building, if you're heading here: They have smart elevators, and though I'm not sure exactly how they work the guard selected the floor from his desk and told me which elevator I would take to get to my floor. There are touchpads just outside the elevators, and on the way down, the only option the touchpad fave me was the lobby (although if you work there, there must be a way to access other floors). There are only about 4 buttons in the actual elevator. Also--on this floor, at least--the bathrooms are secured and you have to enter a code to enter. Nice for keeping it clean and orderly, but it could've a little stressful if you forget the code! We didn't have any kind of tech issues or anything, though it was more than a little annoying to have to agree to get promo emails from them in order to log onto the WiFi--the space was being paid for; that seems like it should have been included in the rental fee. I'm also not sure if adding a slightly larger space made it that much more expensive or something, because the catered lunch we had was set up in a kind of closet-like alcove adjacent to the larger room we were using. But overall it seems like a useful space for small meetings or other events, presentation, or co-working.

I loved it! everything was easy and smooth! The staff was amazing and very helpful and the space…read moreperfect for a meeting of 4 people! Even when I realized I did not have a cable to do the presentation for my mac, they lent me one. Highly recommended!!!