I had the most unfortunate experience here that I've ever had at a Doctor's office... and I didn't…read moreeven get to see the doctor. I was referred here by my PCP, called to make my appointment almost a month prior to my appointment date. I arrived early for my 1:30pm appointment and was able to complete my new patient paper work before my scheduled appointment time. After waiting 75 minutes(so now it's 2:45pm), I asked the very nice lady at the front desk if she knew how much longer it might be. she apologized and checked... she then says there were still 5 patients ahead of me, back in waiting rooms, waiting to be seen by the doctor. Another patient who had been waiting an hour voiced her concerns as well and a gentleman from the doctor's office poked his head out from a back area and almost sarcastically said "well, we only have one doctor" as if it was our fault for having the audacity to schedule an appointment that they accepted. I understand sometimes things happen outside of your control, but whoever is managing the scheduling here needs a reality check. This was the most disrespectful waste of people's time I've ever experienced during a scheduled appointment.

Went to office yesterday and waited over an hour. I was not the only one some people had been there…read morefor an hour and a half. The office was packed with patients. when I asked about the backlog, I was told there was only one doctor available. I questioned the efficacy of scheduling so many patients on a day when they had obviously overbooked. I was met with arrogance and disdain . Basically, I was told like it or get out by the office manager. I did leave and now I'm forced to find another retina specialist as I won't be going back to that office

Dr. Bakos has been taking care of our entire family and their eyes for many years…read more EVERYONE is extremely kind and professional. It is not difficult to get an appointment and wait time upon arrival is minimal (pretty much unheard of at an ophthalmologist's). Please continue with this outstanding service!!

Dr. Irene Bakos is a gem. It's so nice not to be rushed out of someone's office and have them…read moreactually take their time. She actually was the only doctor to diagnose me with something that no other doctor identified...ever. As for the BS review from that Brygith girl: Why didn't you pay the 100 plus dollars for the doctor's visit for your grandmother? Don't tell me you can't afford it. Even your job at 7 Eleven pays that much. FYI, we had no insurance and they took great care of us. Have you ever heard of cash, Brygith? It's what you get when you work for a living. Stop leaching off your grandmother and grow up.

My personal opinion: I am really happy that I was able to 'see' Dr. "Z"…read more As I was getting ready for a doctor's appt. - out of nowhere, I could not focus. It felt as if I was cross-eyed, it did not clear up for some time. That scared the ba-gee-b out of me !!! Could not drive. Long story - short - the office gave me an appt slot. Dr 'Z' is great, I have waited long periods of time for crummy doctors. I waited here, ran tests on my eyes, etc which took 3 hours. He is very thorough, "YOU GET WHAT YOU PAY FOR!" --- even for a good doctor with a long wait. That didn't sway me. ( thought maybe a mini-stroke, he talked with me AND HE called my heart doctor )

Run away fast. I take my 91-year old mother to see Dr. Zlioba on an annual basis and it's painful…read more We are sitting in the "2nd" waiting room and find there are 2 other people with the same time slot as ours - they triple book appointments!! It's been just shy of 2 hours and we still haven't seen the doctor just the technician. Beware.......

Don't go here. There is a sign in the waiting room that reads: appointments are 1-1/2-2 hours…read more They don't respect your time.

Dr George and his team are the most professional and friendly medical staff I know of. They are…read moreincredibly responsive and genuinely caring about their patients. Dr George is very thorough and I would recommend him to anyone!!

This was my first visit to a retina specialist and I wish someone had provided me with more…read moreinformation. I would suggest that you have someone accompany you to drive home. Everyone was very nice and each one introduced themselves before starting what ever test I was having done in that room. You will move to different rooms where different tests are done and I had a lot of drops put into my eyes. Then, depending on what the doctor finds, you might have to have an IV started and dye injected. That one caught me totally off guard. The lights are dimmed in each room so as not to blind you. Driving home, even sunglasses provided little help and I was extremely nervous driving. So, that's my "what you might expect " information that I wish I had had before my visit. The waiting room was clean and bright and, as I said before, everyone was professional, empathetic, patient, and just down right kind.

If this is absolutely the only doctor office that takes your insurance then go there. Otherwise…read morestay away as far as possible. Not only you'll spend hours waiting also they have no show fee of 35$ that they'll not only send you bill but also call you and send you mail with threats to send it to collection if you won't pay. Oh and you have to notify them 48 hours prior to your appointment to avoid that. At the same time their doctors can reschedule you at anytime with no problems. Nobody cares about patients time at this office.

Here's a more polished and structured version of your review that keeps your points clear, firm,…read moreand professional while making it easier to read: We had been going to Dr. Davis for nearly 10 years for my son's ROP, and for most of that time, she was great. We saw her every 3-6 months, and I always felt confident in her care. However, in the last few years, I've felt like she no longer truly listens to our concerns regarding my son's needs. Beyond that, the front office staff--especially the older receptionist who has been there for a while--is consistently rude. Scheduling is a nightmare; they are completely inflexible and only accommodate what works for them, not the patients. No matter how far in advance I tried, I was always met with "no availability" unless I agreed to whatever they offered, regardless of my schedule. Then there's Pete, who we always dealt with when getting my son's glasses. While I understand he knows about eyewear, he constantly pushed choices that weren't the right size or fit for my son. I never questioned him until one time when he told me I had to pay $300 for a new pair of glasses, even though my son hadn't had a new pair in two years. When I checked my receipts at home, I realized Pete had made a mistake with the insurance and tried to charge me for something that should have been covered. When I confronted him with proof, he brushed it off and said he would "call me back." A week later, he simply told me to pick up my son's glasses, now fully covered, but never explained the issue or admitted to any mistake. The final straw was the rescheduling nightmare. My son had a check-up scheduled for March, but I had to reschedule. They told me the next available appointment wasn't until October--far beyond his necessary 6-month check-up. Even though I was willing to take time off work, they refused to accommodate anything sooner. Then, a week before his October appointment, they called and said the office would be closed until December. I was shocked, but since I was at work when they called, I didn't have time to write down the new appointment details. December came, and I never received any reminder call or text. By the time I remembered and called in January, the receptionist rudely told me I had missed the appointment and rescheduled me for May--meaning my child, who requires regular check-ups, will have gone over a year without seeing the doctor. The combination of unprofessional staff, scheduling difficulties, and lack of communication has completely changed how I feel about this office. What once was a great experience has now become frustrating and disappointing. I'm truly sad about how things have declined over the years, and I can no longer trust or recommend this practice to others.

My daughter and I have gone here for 25 plus years and are treated like family. Never had long…read morewaits. Never rushed. We are always made comfortable and the staff as well as Dr. Davis are compassionate and welcoming. You won't be disappointed either with the care.

I was told by Melissa that an insurance conflict was taken care of but it was not. I didn't cancel…read moremy appointment because I trusted her, big mistake. When I called her about a large bill I received for that appointment, she claims that she would never say what she said, insinuating that I am lying. I was given options to pay a cash rate but every time it came up, the cash rate got more expensive. It started at $300, went up to $350 and now the bill has been sent to collections as $400. I shouldn't have to pay anything as I was told the insurance was straightened out. If it were I would've had a $0 copay. Dr. Phillips, while nice during his appointments, will not get involved in billing issues. Apparently, he would rather just send disputes to collections, wrecking his patients credit. Furthermore, every appointment I have had here, I waited over an hour past the appointment time before I was seen. I highly recommend finding care elsewhere.

WARNING: Avoid Phillips Eye Center, unless you want to end up in collections over their shady…read morebilling practices. First red flag, they'll immediately ask you to give them a credit card and sign a waiver allowing them to charge you whatever they want. This is when I should have walked away. I waited 2.5 hours to be seen after my appointment. I paid the $35 co-payment on site. Apparently they should have charged me $40, but instead of a $5 dollar balance, they double-billed me another $35 copay. When I called to clarify the situation, Melissa H. was very rude and said she would not help me, and I had no other choice but to pay. I asked to speak to Dr. Phillips and she said Dr. Phillips was not interested in talking to me. A couple weeks later they sent me to collections with a $60 bill. How did a $5 balance turn into $60? Read the negative reviews and don't make the same mistake I did; find another practice.