my concern regarding the conduct of staff during my grandmother's recent appointment at your…read moreoptometry office. Upon arrival, there were two receptionists at the front desk. One was on the phone assisting someone, while the other was sitting at the desk but did not acknowledge us. There was no greeting, no "good morning," and no direction given. My grandmother stood at the desk for approximately ten minutes before completing the sign-in sheet without any assistance or acknowledgment. After she signed in, a staff member loudly stated, "After you sign in, sit down." There was no polite instruction, no "please," and no professional tone. In a healthcare setting, especially when dealing with elderly patients, courtesy and clear, respectful communication should be standard. Additionally, the same staff member loudly asked another patient across the waiting area, "Do you have your medical information?" Discussing or requesting private medical details in a raised voice across a room compromises patient privacy and reflects a lack of discretion. In a medical environment, confidentiality should be taken seriously. When my grandmother was taken to the back, several staff members appeared to be standing around chatting, moving between patient rooms casually, and engaging in what seemed like gossip or playful behavior. This created an atmosphere that felt unprofessional and inattentive. A medical office should reflect focus, organization, and attentiveness to patient care not casual socializing. This experience left me feeling uncomfortable about the level of professionalism in your office and concerned about the quality of care my grandmother is receiving. Respectful communication, privacy, and professionalism are not optional in healthcare they are expected.

I have been taking my mother who is a senior with macular degeneration to the Munster, IN and…read morecurrently the Orland Park Office for over six years. My mother's doctor is exceptional and he's very patient and explains everything. We never have to wait more than five minutes to be seen. She has been getting injections for over three years and I credit the doctor for saving her eyesight. I would highly recommend Dr. Eadie to anyone who needs to be treated for macular degeneration. He is gentle and kind and takes the extra time to answer all our questions.

I am not sure about other locations but the office on Elston is a disaster Dr sagar and his staff…read moreare unprofessional and disorganized don't waste your he has no idea what he is talking about

Dr. George and his staff are amazing, caring, kind and highly skilled. If you want to be treated…read morewith respect, this is the place to go.

Illinois Retina Associates is the BEST! Dr. Rezaei and his team saved my vision in my right eye…read moreafter I suffered a torn retina while on vacation. They were communicative and helpful and continue to be focused on my well-being in my follow up appointments. HIGHLY recommended!

This place is awesome. Dr Amin is great. She explains everything to you & makes you feel very at…read moreease and comfortable. I was terrified but she calmed my nerves.

Dr. Grant has no respect for patients time. Our appointment was scheduled for 9am it's now after…read more10 and we are still waiting. Never has this doctor been in the office at a scheduled time. Dr. Grant is an excellent doctor but he needs to know appointments are set for a reason. Sitting in a waiting room for over an hour is NOT expectable. Most people have other thing to do. Dr. Grant my time is just as valuable as yours. My recommendation is if you schedule to see Dr. Grant plan to be sit and wait. Dr. Grant,you have pictures on the walls of you office with Presidents Obama and Clinton. Would they be subjected to the lack of respect you show your patience? It's now 10:16am and we are still waiting............ Appointment scheduled at 9am .....It's now 10:37 still waiting....... Appointment scheduled at 9am ....it's now 11:07 my aunt was called back at 10:41am .... now we are waiting for Dr. Grant to actually see her.... I will continue to update ...OK ITS 11:12am WE ARE DONE FINALLY..... Dr Grant you should a have full breakfast available instead of week coffee and store bought cookies.

Dr. Grant performed a surgery to remove a blood clot from my eye about two years ago. Since then,…read morehe and his staff have been in constant contact with me to keep up with my overall eye health. He's a good Dr., and a good guy.

My Mommie had some bleeding in her eyes and was referred here to Dr. Kourous Rezaei (retina…read morespecialist) . I really like this office because it's so comfortable, clean and neat. The staff members are very friendly, respectful and knowledgeable about the services that they provide. I did research Doctor Rezaei and he is Very Respected in the ophthalmology community. His education is top-notch and he has very very good people skills ; which is always a plus in my book. Praise God my mom's appointment went very well and we don't have to come back until eight weeks. And would you believe that it will be December OMG. Overall experience, definitely five stars.

staff friendly and efficient, everything orderly and immaculate…read more doctor R made my dad, who is 98, feel comfortable and at ease while examining him. He was gentle and explained procedure. Everyone professionals.

I saw Dr.Cohen first for a detached retina 11 years.ago He saved my sight in my left eye…read more nobody better. he has a FACS accreditation. great person to have in your corner

Dr. Jack Cohen is an amazing doctor. He is spot on with his…read morediagnosis & recommendations. I'm confident that he is the retinal specialist of choice.

Dr. Bhatt is a wonderful and caring physician. He carefully explained everything that I had going…read moreon with my retina. I brought my dad to him as well to treat his macular degeneration. He's the best!!

From the owner: University Retina, located in Bedford Park, IL, is dedicated to providing expert care for…read moreconditions such as Macular Degeneration, Diabetic Eye Disease, and Retinal Detachment. With a team of experienced professionals and advanced technology, we stand out by offering personalized treatment plans tailored to each patient's unique needs. If you or a loved one is seeking top-notch care for retinal conditions, visit University Retina today for comprehensive and compassionate services.

my ex husband had Lasik , when we were married and still no glasses :) it was only a few minutes an…read moreeye , totally worth it

Doesnt spend any time with you and turfs your care to non medical 'navigators'. I had to go…read moreelsewhere where the doctor actually was a...well...doctor. This is a venture capital owned business. He will not spend any time with you. We were totally rushed. He got up in the middle of the visit and just walked out instead of explaining things to my elderly father and mother. They aggressively take down reviews, so beware. These other 5 star reviews are culled.