Great folks, tasty food, always slow and a bit disorganized. You line up in a cue. The order in which you place your order. Wait and wait. Then they constantly bring the order to the cars behind the cars in front so you have to wait and wait for the cars in front of you to be served so you can leave. No sense of urgency not much hustle, but always polite. These folks are always my first choice but if there is any line at all I just pull around and go to McDonalds where I know I won't grow a full beard waiting to get my order. read more

The food is good, if pricey. The service is the gold standard for fast food places: polite, friendly, efficient. The room is kept clean by a laser-focused staff who display the effectiveness of Indy pit crews. The owner is on-site and working shoulder-to-shoulder wherever needed. . The drive-through lanes show exactly why this corporation's business model is studied in universities. Lord, but it's chaos even during the tail end of lunch rush. Not because of anything anyone is doing wrong, simply because it's so popular. There are people EVERYWHERE. Parking is hard to get, and you have to approach from odd angles because the drive-through is so popular that it affects local traffic. And, sadly, not all the customers share the same idea of the civility that is the hallmark of this chain: my chair was rocked by two sets of rotten kids (whose mothers were with them) in the booth behind me (cleaned in a flash after the first bunch left by the amazing Chick-fil-A staff). Oy. It's hard not to give the place four stars because everything was so well done - my kudos to the owner, management and staff - but this late-lunch visit only rates an "okay" because the super-popular place was such a madhouse. Frankly, it convinced me to never return anywhere near a mealtime. read more

Chick-fil-A - Fast Food Near Me - Albuquerque, New Mexico

Late night stop after a night out Fast drive thru service, food served hot and delicious read more

There was a bug in my lettuce in my sandwich. Disgusting, can't believe I ate this. Will not be coming again.

Love CFA but this last time i went was NOT IT lol. I love their grilled chicken club sandwich with the kale salad, I order all the time. But this last time I went, they had a different bacon and it was horrible. I am really not a picky person but i couldn't even finish because of the weird taste of this new bacon. Next time I will order the regular sandwich not the club and skip on this new bacon read more

Chick-fil-A - Fast Food Near Me - Albuquerque, New Mexico

This CFA is terribly inefficient. I thought the mobile order line would help, but the last few times we did this, we have still waited 15 mins for our food, so ordering ahead doesn't actually help with anything. I was excited for the honey pimento sandwich, and the bread was dry on both our sandwiches. with barely any pimento. Not the best location in town. read more

Any sauce you ask for will not be in the bag but it will damn sure be on that receipt!

This Chick Fil A is literally less than 5 minutes away from my home. It's our to go place. We literally go to it every other day if not every day since it's our toddler favorite food. My only issue is that they never get the order right and they always miss something or they run 15-20 minutes after pick up time. I usually go for lunch or dinner which also the most busier time of the day for them. They have chicken sandwiches, chicken tenders, waffle fries, chicken tortilla soup, chicken noodle soup, yogurt, cookies, salads, ice cream and variety of tea and coke products. read more

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Fast food surprise experience - no wonder Chick-filet-a deserves that "a" for AWESOME! Okay, just a chain restaurant, but compared to Albuquerque's pathetic competitors (McD's, Burger King, Wendy's) I now get the packed double-line server directed queued-up franchise frenzy. It's great! Mgmt. at the other 3 aforementioned (in Abq) are abysmal, borderline atrocious. Thank you Chick-Filet, well done! read more

The food took forever to get the service was horrible. You definitely need new management. The way we were treated made it the worst moment. The drive thru was so long and the manager still didn't open both lanes. He only had one open when at lunch time they should have both open. It's the busiest time to not have both lanes and then he was rude as well. read more

Alright. This is the third time this has happened at this location. Just got home from the NE side of town, opened up my Chick-fil-a bag and.... Sigh. The hash browns for both meals were missing, and the breakfast scramble bowls were... oddly portioned. I imagine you're supposed to get an entire sausage patty in the bowl... I think I got a quarter of that. When you put the two bowls side by side, the lack of product from one to the other is obvious. One barely had anything to it other than egg and a few hash brown bites. Very disappointing considering the line took a bit, drove home to the West side, and come to find out I didn't get what I paid for. Definitely didn't get $27 worth of food, that's for sure. read more

Chick-fil-A - Not worth $27. Sausage, Egg & Cheese Muffin Hash Brown Scramble Bowl Meal - Fast Food Near Me - Albuquerque, New Mexico

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I ordered a lettuce wrapped grilled chicken sandwich and warned them about my gluten allergy. After a short wait, they gave me a BREADED chicken sandwich. It's been sitting in my fridge because I couldn't eat it and don't know what to do with it. But the exhaust fumes and extreme heat of that third drive lane were amazing! Very aesthetic. read more

Disappointing. I asked for Mayo and received none. Fries were only half full in container. So I had a half order of fries and a dry sandwich for lunch. Order taker was very distracted and apparently missed my request for Mayo, as the receipt showed "no condiments". Come on, pay attention! read more

Quick service via drive through, I was surprised that they take cash! Several places don't anymore and I find it annoying. I ordered a spicy chicken sandwich combo less the tomato and it came out hot and delicious. read more

Where's my lemonade? My cup was overfilled with ice and I probably got 4-6 oz of lemonade. I got ripped off read more

Chick-fil-A - Lemonade - Fast Food Near Me - Albuquerque, New Mexico

Came here for a peach shake back in August (after making sure you could order it online from this location) and was told by the girl in the drive thru that they didn't have them anymore for the season. I called the Chick-fil-A on Montgomery and San Mateo and not only had the peach shake, but advertised it with signs all through the drive thru line. Here's to driving an additional 10-15 minutes to get a peach shake. read more

I don't come here often, but the last 3 times I've been (maybe in the last 6 months) have been not only a nightmare, but a wildly different experience than any time before these more recent visits. Chick fil A prides itself on its quick efficiency and customer service, both which no longer exists at this location. Even at 3pm in a fairly empty drive thru, food takes 20min to receive vold food. Plus it includes a bonus of being cut off, screamed at, and tailgated through the lane by the good Christian patrons, because for some reason they've stopped telling people which car to follow? And the staff handing food at the drive through are clearly exhausted and jaded by the never-ending flow of rude and out-of-turn customers who've cut in and thrown off their flow... if a fairly recent management shift had happened, I wouldn't be surprised. Culture usually trickles from the top down and whoever is now running this location now is doing it poorly. Being at this location is not worth the anxiety, no matter how much the kids love the (cold) nuggets. Go somewhere else. read more

Bad customer service. Cashier was very rude and food was cold. Very slow and didn't get our food for a long time after ordering. After waiting a long time I only got half of the food i ordered and paid for. Do better Chick-fil-A. Would not recommend this location. read more

The only Chic Fil A in all the U.S that doesn't take professionalism seriously. It should be national land mark. I ordered a couple spicy chicken sandwiches that got American cheese put on them. I went back and told them I don't like that, than I was told "we always make them like that." Than I tried to get the original spicy chicken sandwich with pepper jack cheese and they insisted on just settling giving me Swiss on them. This location may be under new management and really they would be better off just closing it down. read more

they ran out of wraps so they had to refund me after I paid and waited. the fries were cold and stale, couldn't even eat the chicken nuggets cause they started making me feel crappy. watered down coke. got no napkins, straw or sauces and had to ask. threw my whole meal away, worst chic fil a experience. read more

As usual, one of the best fast food experiences Food 4/5. We got a variety of chicken choices- nuggets, sandwiches, spicy chicken, and one of the group tried the mac and cheese. All were pleased with their choices. Service 4/5. Counter service, of course butveith a smile and their response " my pleasure" when you ask for anything or say thank you Facility 4/5. Standard , clean, crowded but not noisy Location. 5/5 near busy highway, shopping, and hotels Price. $. Standard for their restaurants read more

Went here for some grilled nuggets and left in tears!! good tears though! Went through drive thru mobile pick up so I didn't have to talk much and while i was waiting for my food the drive thru lady gave me a cookies n cream milk shake and said that she thought i would like one (i looked like a crying mess lol), which of course made me break down- but in the best way!! when i got my food later she wrote on the bag a nice message and I have never had such a good experience at chic fil a thank you so much angel read more

I generally stop here once a week and the food is always good, service is quick and the workers are polite. For the past month the heater must be out as it is freezing inside the restaurant. I generally go first thing in the morning and like to hand out for 30-45 minutes until til work starts but lately end up having to take the food to go. Unsure why it's taking so long to fix the heater of it is something else going on but I hope this changes soon read more

I'm not going to lie, the food here is good. But let me just say the service is horrible and every time me and my family go they mess up the easiest order. Today we got a 30pc nugget with large fries and a large drink, with an extra large fry. Wanna know what we received? 30pc nugget, medium fries with a medium drink, and mac and cheese. Where did they get mac and cheese from? No idea, it's only with this location. Not going back. read more

the manager was extremely inpatient with me. I asked for grilled and got fried nuggets and my Mac and cheese was so clumpy. She was very rude to me when I simply asked for my nuggets I ordered. when she brought them out , they were cold. The employees were nice but manager wasnt CFA service material. read more

Had a bad experience today the window person was very rude she had an attitude and I could see inside slamming peoples food down and rolling her eyes when customers made requests or the food runner reminded her about a missing item Did not feel valued as a customer Did not have any interaction with her just watched while waiting for my food not the service I expect from you guys read more

Worst customer service ever! Asked someone to clean the table after I tried to do it myself. Wasn't even acknowledged and woman turned her back on me. Manager also rude...told me I was yelling. I was only speaking louder than normal because the volume in the place was loud. Lobby is so dirty and saw no one consistently wiping down tables and no one cleaning the floor of all the trash and food. Disgusting and rude...will not return. read more

I'm always here and whenever I'm hungry looking for a place to eat, this place is always one of them. I love everything from their chicken sandwiches, nuggets, and fries. Their house made sauce is to die for. The staff is some of the best and the place is always on time and clean. Can't wait to get back. Thank you, Chick-fil-A... read more

Ordered 2 meals and an entree. Drove all the way to work, opened it up and my sandwich wasn't there. Didn't have time to drive 30 minutes back for a sandwich so I called to let them know and have them refund me and they blessed me with their no refund policy, especially over the phone. So I paid for my food. Didn't get my food. Refused to give me my refund because owners would prefer that they replace instead of refund. Thanks Chick-Fil-A on Paseo. You can keep my money and my sandwich. read more

Love Chik Fil a breakfast yogurt with granola!!! Aldo love their shakes, and salads. My young adult son loves the chicken biscuits, well, everything. He like the breakfast burrito, too. It has either sausage or chicken nuggets, eggs and I think fries(?). Not for me but he likes it. Everything thing there is good. The shakes are especially good! Especially strawberry!!! read more

I order on 9-9-23. just order the 8 count meal. I order ahead on the app before my break. i literally didn't get my food 30 min later, they got people order who burly came in faster. don't come if you're in a rush or want slow service. trash was everywhere inside read more

If I could give this place ZERO stars I would. Let's first start off by saying this is the ONLY Chick-fil-A that I know of that doesn't offer a military discount. We've eaten at plenty locations over the last two weeks to include locations here in ABQ, Texas and in Oklahoma and EVERY single one of them we're more than happy to offer a military discount. Next issue is when I asked for more sauce... I purchased 7 of their 12 count nugget meals totaling almost $80 and when asking for more sauce I was told that they're facing a nationwide sauce shortage! Seriously?! None of the other locations mentioned this and were also more than happy to give us sauce. Maybe they should go get some of their sauce at the grocery store, because there seems to be plenty there. And on to the last and final issue... Upon arriving at our hotel we sat down to eat and to our dismay a lot of our nuggets were crunchy and burnt. I didn't want to turn around as it would be a 30 minute round trip car ride to take the food back and get more and I had many hungry children to feed. We will NEVER eat at this location again and hope others will frequent the other Chick-fil-A's in town that support military. I could've taken my kids to a nice dinner for the price I paid and I'm upset with both the service and quality of food we received. (On a side note since they aren't allowing indoor dining, they have used the inside as a storage facility for their items. It looked quite trashy by having items laying throughout the restaurant that aren't normally there. read more

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As far as fast food restaurants go this place is top notch. I went with the grilled chicken sandwich and small fries, and it was dee-lish! I try not to eat too much fast food, but this a clean, quaint restaurant with good service so if you're in a rush - stop by. The bathrooms are clean and they even have a play place for kids. They also have a dual-lane drive thru to speed up your orders! How cool is that? Environmentalist perspective: I try to minimize my waste and impact on the environment. So it's nice that this store has the self-dispensing hand soap or hand sanitizer in the bathrooms. Also, I minimize what I throw away by bringing my own water bottle, and by recycling my tray liner as well as the box that my sandwich came in! Happy Holidays! read more

Chick-fil-A - They've got Xmas decor up! Splitting up my trash: recycle what's on the left and toss the used wrapping on the right. Stay green :) - Fast Food Near Me - Albuquerque, New Mexico

Great service, great food! Usually greeted as we walk in. Order taken promptly and the food is usually delivered very quickly. Plenty of seating and there is even a play area for the kids. The chicken is excellent, served moist and tasty. The waffle cut fries taste great and to wash it all down with there delicious homemade lemonade completes a meal. But if you want a real chicken nugget, order theirs. I have to say it is probably the best tasting nugget on the market. They have reasonably priced kids meals. If your children do desire, they can trade their meal toy for an icedream cone or cup. read more

Chick-fil-A - Fast Food Near Me - Albuquerque, New Mexico

Placed an order on 4.25.23 from Montgomery and San Mateo through Door Dash and when it arrived It was missing my sauces for my nuggets and fries, a fork for my mac and cheese and napkins. I called the store and they don't care they want me to call Door dash even though its not their fault. She then says well you can come get them, that's why I ordered for delivery because I cant leave my office. Now I'm stuck eating my mac and cheese with my fries scooping it out. Ugh why cant they check the order they are as bad as McDonalds now. read more

They mess up a $75 dollars order. Honestly, check your order before you leave- countless times half my order is missing or my food is cold.

Your second lane speaker/microphone does not work in your drive thru. Parked there for about 10 minutes to watch a bunch of cars in the first lane order. I moved to the other lane and low a while out of no where one of your employees came out to take orders for the second lane. read more

Believe it or not, yesterday was our First time at chick-fil-a. I have to say the food was horrible. We no sooner walked away from the counter after paying and the waitress came out the door with our (so called) food. This stuff had been sitting somewhere as it was cold, slimy, tasteless, and looked horrible. What is the hype!!!! read more

Wanted a quick meal for tonight and pulled up to no line which was great and expected everything to be good. Once we started ordering, the girl on the speaker would not let me finish my order and kept interrupting. We only ordered three meals with cheese no pickle on the #1 and no pickle on the Spicy Chicken Sandwich. Pulling around I asked the cashier to read back the order and ends up messing up all of the #1, and not getting any of our sauces and no large fry for the #1 either. We ended having to go back to get our receipt because there wasn't one in the bag or drink tray. They still gave us the messed up sandwich that we didn't want but didn't charge I guess to try and makeup for their "mistake". Overall, terrible experience and it was the manager that took our order so there needs to be changes in management and customer service. read more

Chick-fil-A - Our receipt - Fast Food Near Me - Albuquerque, New Mexico

CFA has reliable, tasty, fresh food. The staff is super friendly, and you tend to see the same folks (low turnover!) The restaurant is always clean, and the play area generally is as well (trust me, I've climbed up in the tunnels plenty to get my toddler). Women's bathroom is very small, but there is a changing table in the handicap stall. The parking lot fills up fast at lunch, and the drive thru line can get pretty crazy, but I can't think of a single time when the food was bad or the staff was rude. It's our go-to CFA, though you'll rarely find us there at lunch (too jam packed!) read more