Food was good! Spice level mild is not spicy at all (good if you don't like spice). They had no ice…read moreand the bathroom wasn't very clean. Service was good! The cashier was friendly and attentive. I got the #4 and it was good!

The food is not the best, it's overly expensive for some dry tasteless chicken that needs to be…read morecovered in their "iconic sauce". And the customer service is terrible, along with their line that takes hours to get through. Do not recommend. Go to slim chickens

The service here was exceptional. Carol is a true asset to the company and a breath of fresh air in…read morelife. What a pleasant and extremely helpful person. She takes pride in her job and was walking around checking on all tables and making sure everyone was doing great. Food was also excellent and you can tell the kitchen staff care as well. It was an unexpected surprise and for fast food really above and beyond. Thank you Carol.

I haven't been to a schlotzskys in years and we decided to stop by. Online they had a salad and…read moresandwich combo that wasn't on the menu but I was able to order it. The food was good and my husband was pleased. A little pricey for sandwichs but prices are high. The wait was a long time however, probably 20 minutes in the drive thru as the only vehicle.

I really love a Laguna burger. I also love how they offer concessions at the Lobo Football games. I…read moreget a Laguna burger every time I'm there. I've been to the 12th street location several times. This was my first visit to the Rio Rancho location. I was surprised to see that it shared a building with a convenience store. However, they had plenty of space for their own seating, and they was even outdoor seating available. The place was clean. I ordered the burger of the month, which was a Green Chile Western Burger. The guy who took my order was friendly, and he even held my number while I used the restroom. Restrooms at the facility wear nice and clean. I enjoyed my burger, although I cannot say I liked it more than the original Laguna burger, but it was something different to try. I saw them dump my hot fries out and salt them. My food was delivered right after the fries were scooped. I enjoyed another Laguna burger, and I would stop at this location again if I'm in the area.

We have been here twice and always have a great experience. We have never tried any other Laguna…read moreBurgers but this place rocks and Aaron the manager is great! We have tried the Laguna Burger, Jalapeno Popper Burger, Chicken Tenders, and Pulled Pork Fries. All are great and good tasting. The burgers are enough to fill ya up so just get one order with fries to share with 2 people!

Larger order was right. I always liked their burgers, but this time I tried the spicy honey crispy…read morechicken sandwich. Not good! Wish I had stayed with the burger. Service was good. I went through the drive through and it was quick.

The order took over 30minutes, then the order was wrong. They think a brownie makes it all better…read more It doesnt.their selection of drinks is also severely lacking

Went back for a second try - even better than the first visit!!! Consistent beans and rice, chile…read moreverde was so good!!! Everything needed a little more salt, but I prefer to get my food with too little than too much so it was perfect!!! For a drive through it is perfect Mexican food!!

GREAT BURRITOS! They are soooo good. Tasty and ample…read moreportions. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm m..to fill my 85 words...

How is this place still in business. The burritos are horrible, taste very awful. I took one bite…read moreand threw it out the window (see photo). I do not recommend but thank you for those who do enjoy the place and support us veterans.

I'm torn, usually this location is on point and never had an issue.. till this morning. I got a…read morebreakfast burrito via the drive thru on my way to work. While I was eating it at work.. there was a hair in my burrito. Sooo, I don't know what to say.. dropped it from 5 to 3 stars for now, since this is the first hiccup I've had.

This place is so cute! We love Lily and Liam Bistro and we have been here to Upscale Rio one other…read moretime but we forget about it as it's back behind a bunch of businesses off of 528. If you know where Hot Tamales is, go behind it and hit Upscale Rio! First of all, this place has so many options of what I'd call comfort food and everything is good! They have shakes, desserts, yummy starters, mac and cheese, burgers and much more! What's my favorite thing? So many items are gluten free!! Hallelujah!! Even the burgers can be ordered with a gluten free bun! We also had a super sweet waitress! I had to go gluten free last fall and it really cut down on us eating out as most places have little to no options. Here, MOST things are gluten free!! Like what you may ask? Well, today I had chicken fried chicken, green chile gravy, mashed potatoes and fresh vegetables- a medley of corn, Lima beans ,bell peppers and red onions. They use a gluten free rice flour and the batter on the chicken was crispy and delicious!! They are also super generous with their portions so I took half of my food home and can't wait for dinner! I also had a double chocolate shake and a cold brew. They proudly brew Whispering Bean Coffee which is super tasty! My husband had the Green Chile Chicken Pot Pie and really enjoyed it and ate every bite! My mother in law had the Basic Cheddar Burger with fresh cut fries and raved about it. She also had a Key Lime Pie Shake. No photo of this, sorry! They normally have a gluten free fruit cobbler but they were out. I'll be back to try that for sure! All I know is I found a place that has super tasty gluten free options that I can't find anywhere else. I love you Upscale Rio! I'll be sharing this with all my gluten free friends! See you soon!! XOXO

Nice to see a local spot on Rio Rancho get some good attention. Came in with my son who ordered the…read morecheeseburger. Needless to say the burger didn't last long on his plate. Burger was cooked well and was filled with flavor! I got the steak fingers after reading reviews and unfortunately they were not good. The Steak fingers were covered in oil and tasted like the oil they were cooked in may have been older. The fries, shakes and service though were good!! I'll return but I'll get a burger instead.

I finally visited Urban Hot Dog to see what all the hype was about and I could not get enough of…read moreit! My wife and I must have stared at the menu for 10-12 minutes because we could not decide what to order. We settled on a classic Chicago Dog, and also had the Elote Dog, Tijuana Dog and Chile the Kid.  They were all delicious, but the Elote Dog was exceptional and will be my go-to on future visits. The Chile the Kid dog was my second favorite, and for my wife it was the Tijuana dog. The Chicago Dog was also really good, especially with the sport peppers, but the others were on another level. We got a side of Rosemary Garlic Fries which were good, but didn't make much of a dent in them because we were already full from the hot dogs. We loved the casual vibe and the staff was incredibly friendly and offered some good recommendations. I'm already thinking about our next visit and what I'll try next.

So I really wanna like this place but after this last visit, there's no way I will ever come back…read morehere again. I brought my two young daughters here for a hot dog which they were so excited to have... And the entire time I watched the kid behind the counter that was handling the POS system, and everything else completely not changes gloves after he started to handle food... And then when I asked him about it when he brought the food, he looked me in the eye and just lied about it. He wiped his nose I think three times... And handled other things in the public facing area again without changing his gloves before handling the food. It's very simple step... Take the gloves off throw them away and put on a fresh pair of gloves. If you're too lazy to wash your hands... This comes down to management and training... It's actually not even the kids fault because I'm assuming he was never properly trained unless he's just incredibly lazy I'm really bummed up. I just dropped 50 bucks including tip on three hotdog and two Mexican Coca-Cola's and we just left our food on the counter and walked out. There was no way in hell, I was gonna let my kids eat that crap.!

Friendly service, awesome menu and flavors…read more My coworker brought me here during a business trip and I loved it so much I came back before heading back to Phoenix. The first time I got the breakfast bagel which was great but I couldnt stop thinking about the japanese milk bread french toast. It was worth the trip back.

This was as delicious as it was visually appealing. Service was outstanding and ambience equally…read morebeautiful.

0 wouldn't be a good star amount this place is literal trash…read more Photo for proof Ordered 2 ground beef tacos only customer Takes 10 minutes! When it gets there it's yesterday's garbage. DONT EAT here the rats run the place. Absolutely horrible and the service was worse Dirty

Small location not far from Intel manufacturing plant. Pricing was a bit higher than average. I…read morehad the Pork Bowl and it was good but just less than one cup of pork and mostly rice and beans. The Pico topping was excellent with just the right amount of jalepeno, onion and tomato. Plenty of daily specials that appear to be good value but I was more interested in order off the menu which is digital signage. The green chile burrito that I tried earlier in the week was excellent and filling and serve HOT. I did notice the tiny drive-thru that might be a challenge for some less than average drivers. Clean.