Stopped by for food on the night of Friday, December 26, 2025. Whatever crew was working did an amazing job and takes pride in their work. One of the main details of good fast food is that the bag and the wrappers are not full of grease. Any place that does this is doing the right job and taking pride. I always get good food from this location anytime of the day. Thank you! read more

If I could give this place zero stars I would . Burger and fries came out COLD. Cheese wasn't melted. Fries were stale. Horrible business. ITS LIKE THIS EVERY TIME . This is officially the last time I'll ever go to a whataburger. Anyone who hates on IN-N-OUT and says Whataburger is better is nothin more than a dipsht. This Texas scam needs to gtfo of New Mexico. "Yall" are some dumfux. read more

I've been coming here since they opened. I always thought I f a Blakes wasn't near by Whataburger was easily our now choice. Both places were great and now I don't care for either one. My last time here the meat seemed old or like the whole thing had been sitting all day. Fries went crispy but saturated. Again like they had been sitting around for too long. Haven't been back. read more

Service is friendly efficient and good. The order is done mostly in a timely manner.

We ordered ahead on the app came inside to get her food and Elliot was working at the front and he is phenomenal. He was running all over this between the front and the back making sure everything was being done and I really appreciate that. Order the double green chili and as always as one of the best ones I have had as fast food here and all the food is great. read more

They literally get the meal wrong every single time i go there. I say Add green chile and mayo instead of mustard and suddenly the entire order changes. Waste of money read more

This place is consistently dirty, the tables, the floor, the restrooms. Watched an employee wipe down the trays with the same rag they used to wipe down the seats. Pretty sure my girlfriend and I got food poisoning from this place. The customer service also lacks from the afternoon crew and evening crew. read more

If you're in the market for fast food, you can do much worse than Whataburger. We experienced friendly service and a consistent product at this location - 2 bonuses when you're in the mood for a greasy burger and fries at a decent price. We tried their online ordering service tonight and it was (for the most part) a success! Their photo menu was very convenient and featured full customization for just about every item. I was understandably nervous that our customizations would be wrong or disregarded altogether, but everything on our order was correct (except for a missing BBQ sauce packet). The taste was what you expect from a Whataburger - Better than the national mega-chains like McDonald's but not as good as the more expensive fast casual niche burger joints like Five Guys. The one major flaw in the online order - the fries were cold and soggy. Other than that, it was a good experience - for fast food :) read more

Whataburger - Spicy Ketchup - the reason you come to Whataburger - Burgers Near Me - Albuquerque, New Mexico

See all

It's hit or miss. Sometimes it's good and other times they don't get it right. It's frustrating.

The best thing about this visit was the friendly cashier. I had a "patty melt" that had no grilled onion and more cheese than beef. I rate this dish a fail! The other down side was the filthy lobby, sticky tables and booths. Do yourself a favor and head on over to mickeyd's. read more

Long line but quick service. They have an employee out in the long line taking orders. The food was hot and fresh. Definitely a hotspot after 5 PM. read more

I am not one for fast food much, but i gotta say this place blew my mind. Sooooo fresh and tasty. Yeah, you have to wait 15 minutes. SO WHAT. The second you bite into your tasty delight you will be so happy you did. Everyone was hella pleasant. I'll be back for breakfast to try a honey butter biscuit. read more

This review has to do with "fast food Drive Thru" the wait is long in the drive thru to be expected due to COVID mandate. In order to reflect to Corporate that the wait is not long they take your order and you park your vehicle in the parking lot. And wait and wait average wait total is 25-30 minutes. I wait at the drive thru window and wait there. But it is totally Up to you to evaluate the worth the wait! Enjoy! read more

Whataburger - a hamburger on a yellow wrapper - Burgers Near Me - Albuquerque, New Mexico

I wish I could give them a zero, our food was over Salted. The burgers are just plan gross here. The staff is rude and didn't want to help take our order. NEVER AGAIN........... read more

We used to go to this location frequently for over 30 years, my husband loved it. Food cooked fresh and served hot. We have been twice in the last week and it has been awful. Orders incorrect, rude kid at the order counter, food cook ages ago and served cold...hadn't even been kept worm under a heat lamp. I wouldn't give this rating if it had happened once but seriously it was just bad. How do you mess up fries and burgers? We are so disappointed. The second time we had to call the manager to get our order straightened out. She took care of the incorrect charges so we just didn't want to go to her a second time about the terrible food. We are done. read more

The food is always on point! The service has never been less than excellent. The restaurant is clean and the staff is courteous. I can't give them 5 stars because every time I come in I have to wait 30 days and 30 nights for a simple order no matter how many people are in here. Then there's a homeless issue. I was insulted repeatedly by a drunk man with bloody toes sitting outside. Do better Whataburger! read more

Whataburger - Waiting foreva! - Burgers Near Me - Albuquerque, New Mexico

Went to order some food after work stayed in the drive-through line for over 40 minutes and when I finally arrived at the window, none of the employees came to the window to greet me. Take my money. Ended up leaving without even being greeted by the employees. Very very poor customer service would recommend trying a different location until they have employees that can do the job. read more

Chain restaurants are your safe choice because they'll give you essentially the same taste and experience every time. Normally this is just fine when you don't expect much and just need to stuff your face. But if that experience is a great burger almost every time, well .... that's a winner in my book. Whataburger is a chain and as such, there are times when the order isn't right. But 9 out of 10 times, this is the chain I'll hit. You wait for a fresh burger but it's worthwhile. The fries are awesome and the chicken is excellent. The burgers are a good size and the toppings are always fresh. I can tell you when I was in the Army, I would save all my leave to drive to see my family in Texas. I would wait til I crossed the state line and hit the 1st Whataburger I could find. It was always worth waiting for and still is! read more

This is four stars relative to a fast food operation. I didn't give 'em five because they don't do amazing breakfast burritos. I suppose that's too good to be true. They do other things well though. Their honey mustard sauce is excellent. Country gravy is creamy and thick. Just as it should be. Chicken fingers are large and delicious. Never dry. Green chile on the burgers gives you a happy feeling because it's a local New Mexico flavor. Gotta love it A fast foot chain should get 1/2 a star just for adding green chile to their menu. The restaurant is always clean - bathrooms included - well lit , friendly efficient staff. Honestly, I don't think I've ever had bad service here. Plus they get points for fun & style.... From cool decor inside (see the pics), to fun details like "Whatachickn" vs.chicken strips. Take a guess at what's on a Justaburger. I dig the logo, the schwag and the chain. Chains are part of life and if they have to be here, they should strive to be a bit more like this. That's all I'm sayin' read more

got there about 1:40am amazing food and service the girl working the window and she ran the food was kind and seemed to have great work eithic. food is better every time i go. the boys finished they're burgers before i could get pictures! read more

Had an amazing experience at this location! Although you could tell the employees were very short staffed and doing their best, each one came up to us and apologized for the wait and kept us updated on the status of the order. The food came out exactly as ordered and was hot/delicious! After they closed the doors for the night I saw multiple people come up to the door and flip them off through the window, but the staff remained positive and professional and apologized for the inconvenience. Couldn't speak more highly of the staff tonight during this tough situation and inappropriate behavior of customers. read more

I mentioned three times that I wanted no onions on my burger. When I got it home, it was smothered in onions.

Why do I give this location such a high rating? We are in the middle of the Covid-19 Global Pandemic and the employees here are awesome. Obviously the dining area disclosed as it should be, because we are all trying to be safe. This location is offering curbside service for all orders. Follow me with this, it's a great idea. They have the normal drive up window which you pay for your order but you don't sit there waiting for anything, You pay quickly then they point you to a numbered parking space in the parking lot so your contact time at the window is extremely short! That is a great idea! They will bring your order to you and hand it to you quickly, the entire process is very fast. They also have one employee standing to the side of the building (in the parking lot), you can pull up to them and they will take your order and use the radio to place the order for you. Then they give you a parking space number (there are numbered traffic cones in the parking lot now) so you park in the space and very quickly someone runs your order out to you. This is awesome because they essentially now have the equivalent of two drive up windows and you don't have to wait for someone in front of you in line if they have an order that takes a long time, they are in their space and you are in yours so if your order is quick then it gets delivered quickly and you get out of there quickly. Their new system which they call "curbside service" is excellent, its much faster than the normal drive-up window and I hope they keep it this way permanently. Food Review The Spicy Chicken Sandwich, which is a "special" item at this moment is quite good. We all liked it. Its spicy without being too hot, even the more sensitive family members liked it, there is pickles, mayonnaise, lettuce and tomatoes so it has good flavors and textures; the brioche bum is quite nice with a good texture and a nice buttery finish. The fries are regular, nothing special about them but then again french fries need to be eaten instantly to be at their best so there is no fair way to review them under these conditions, we will save the french fry review for another time. The employees here are excellent, they are professional, accurate, friendly and so fast, which is exactly what we need right now. We are definitely making this location our favorite location from now on. read more

Food is good but waiting in drive thru over 10 mins for a burger & fries is unacceptable...still waiting!! Ya'll need to step up ur game! This would never fly in Texas!!! read more

You wait in line for 30-45 minutes and then they give you a screwed up order. No bacon on the bacon burger, bun was stale, burger was dry.

The four stars I bestowed upon this review apply solely to this competition-style CCB. Two 100% pure American beef patties, two kinds of cheese - Monterey Jack and American - all topped with roasted, seasoned green chiles. Yeah, I know. Whataburger is a national chain. Nonetheless, this competition-style Green Chile Double sets a very high mark for other chains (national and local) to aim for. Very flavorful and juicy. Properly melted cheeses. And the green is smoky and flavorful and are quite piquant -- about 8 on my 0-10 scale. This GCCB beats Blake's all hollow. This review is about the GCCB at this location. I really liked it, and will probably not order anything else here.It's that good. Your mileage may vary. read more

I understand the COVID thing but come on I was told to pull around to the second line. In witch I did. Then had to wait 20 minutes just fore my order to be taken. Then I finally get my order taken. And I give the cash. I wait again for like 10 minutes. Then I get my change and was shorted $2 not a big deal but still I was pissed. I didn't make a big scene because I was in a hurry. The I finally get my food. And the damn order was completely wrong. I mean really come on guys. A plan burger and some fries arn't that hard to mess up. I mean really come on guys. read more

This store is almost empty and I've been waiting over 20 minutes for my burger. The people that were here before me were running late for work and as it looks now, I will be too. The gal up front was very kind but they need to speed up the process a little. 25 minutes now and counting... read more

Don't shop this location. I just went through the drive thru and ordered two combos and was charged $24.51. When I got my receipt it was for someone else order. I immediately parked and went inside. When I told the General Manager on duty that I felt I was over charged though the drive thru, he side hold on and went to the back and sent another employee upfront to ask me what was going on. REALLY!!!! Meanwhile he is yelling at the girl taking orders. After making me wait and listen to him yell at the back staff, he walks up and tells me I just got the wrong receipt. I was so frustrated I walked out as letting him know I was going to let everyone know about his customer service. Then he starts yelling at me that he is trying to fix the problem. I hate giving bad reviews but this was truly a bad experience. read more

We went into the location at 3531 NM-528 NW, Albuquerque, NM 87114We had a party of 3 we were going to dining in, there were several people dining in at the time, and a very long line in the drive-through and inside. So 2 of us sit down at a table and one of us ordered. We got through the line the people in front of us got their order and went to sit down, Then the person at the register informed us that we could not dine in, That the lobby was closed to me. There were at least 5 people sitting at tables eating at the time including the people that were directly in front of us, So we informed the young man at the register that we were already sitting down, He said the lobby was closed and we could not dine in, this was at 2:00 pm, so we asked for a manager The manager was horrible worst customer service ever basically sent us on our way out the door, went next door to Jack and the Box where we ate, Very out of the ordinary for Whataburger usually the best, So disappointed, I or my family will not be going back unless I hear from you them and something has been done about this, So sad was one of my favorite restaurants read more

Horrible!! 9 times out of 10, they will get your order wrong. I've had several instances where we ordered Whatasize, paid for this and were given large drinks. We also ordered food with no mayo, but food had mayo. Unfortunately, this is the only Whataburger near the area we reside. read more

This is a very good burger joint. Amazing green chile. Just strait up love there food. Except there drive thru. Took 25 ish minutes to get a two burgers and a kids meal. Unbelievable. I look inside and i see 6 workers standing around doing nothing except having a fun little conversation. No empathy either. Eventually when we got our food. nothing except "have a nice day" not "im sorry about the wait" no. I like whataburger cmon. read more

Stoped here for quick lunch. No inside dinning but someone came to the drive through line and hand us paper menus and apologized for long line. The line actually went very fast. We pulled forward to wait for our order to come out. Before we got to parking spot our food was out. Fresh, exactly the way we ordered it, hot and so delicious. Great service and food was great. These guys go out of their way to serve you. Give them a shot and see yourself read more

Poor customer service. Been to this location several times. Never get the order right and don't seem to care to make it right.

They are serving you at your table now! Bringing ketchup and even bomb a** spicy ketchup! Employees are sweet and patient.

It's not In-n-Out, but still a great burger. The meat is great tasting, and a bit thicker than some of the other chains here in town. And, they don't cremate the patty. Their Green Chili is plenty spicy, and other additions are very good. Their fries are the thinner kind, cooked really well, and not over-salted. And, the prices are reasonable, including a special drink price for seniors. Place is very clean, music doesn't run you out the door, and it's easy to get into the parking. Well worth a stop. read more

I wish I could live here, food is really good and service is great. I hope one day I would be able to own a Whataburger franchise myself. Keep up the good work homies read more

If you like cold food and playing Russian roulette with foodborne illness come here. Their burgers are also very dry and lack flavor. Fries are underwhelming as well. read more

I didn't like their burgers one time. It felt as though they were undercooked. The service was great. I'm just if-y about their food now.

Since they took the survey off of the receipt, their customer service has gone down the toilet. They ignore the customers, orders are always wrong and the quality of the food has gone from great to mediocre at best. I think we may be avoiding this place for awhile until they hire people who take their jobs seriously. We've had similar experiences after 10:30 pm where the kids are laughing and taking with each other and not giving the customers their full attention. read more

Whataburger - This was supposed to be a jalapeño cheese burger with bacon and extra pickles...this is what we got home with. - Burgers Near Me - Albuquerque, New Mexico